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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Non-smoking throughout
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Concierge service
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Allergy-free room
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Shared kitchen
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Heated pool
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Secured parking
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Free bus station shuttle
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Swimming nearby
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Pool toys
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location near Airport
Situated just 2 miles from Cleveland-Hopkins International Airport, the Best Western Airport Inn offers a perfect blend of comfort and accessibility for travelers.
Modern Amenities and Services
Enjoy a relaxing stay in spacious rooms equipped with cable TV, a coffee maker, and a work desk. Take advantage of the indoor pool, complimentary Wi-Fi, and daily continental breakfast during your visit.
Convenience and Accessibility
Benefit from on-site laundry facilities, a 24-hour gym, and a concierge desk for all your needs. Explore nearby attractions like the NASA Glenn Research Center and the Cleveland Metroparks Zoo, all just a short drive away.
Book your stay at Best Western Airport Inn now for a seamless travel experience.
Please note that all guests must be at least 21 years old in order to check-in to the hotel.
Please note a park and fly option is available at an additional charge.
Shuttle Service Times:
Monday to Friday 4:00 to 23:00
Saturday 4:00 to 18:00
No service on Sunday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 14 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Property Accessibility
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
I booked my reservation through Book.com, and the day of arrival, the hotel said they did not have a reservation for me. I had to find other accommodation. I was charged for the room that I did not stay in. I tried resolving the misunderstanding with the hotel and Book.com, but I'm now told the issue is not resolve that the charges will remain.
Paid for a hotel room that I didn't stay in. I talked with the General Manager at the hotel, who indicated they would allow the credit, and Book.com talked with the General Manager about what is needed. The next day, I get an email from Book.com saying the refund issue has not been resolved and that I need to contact the hotel.
The hotel was perfectly handicapped accessible. VERY clean and quiet. The free hot breakfast was great.
I think they should leave the free hit breakfast open until 10 a.m. on weekends.
Great location. Friendly staff.
Breakfast was sub-par. Key cards discharged.
Mold in the shower, no shampoo and noisy air conditioner. There was no hot water for a few hours which caused us to get up at 3 am to make our flight since we could not shower the night before. When I complained the next morning the response I got was "it was only out for 2 hours". The hot water did not come on till almost midnight. The local staff was not sympathetic. The front desk clerk told me to complain to the corporate office. I would not stay here again or recommend this hotel.
Location to the airport and 415 AM airport shuttle was reliable. Only 7 minutes from the airport. Water pressure in the shower was ok.
Bed was old and uncomfortable. I could feel individual springs in the old bed. TV didn't work. Didn't seem like cable was even available. Couldn't see out the window. The window was frosted or something. Not comfortable.
Room comfortable, breakfast good and pool clean
Na
Staff was welcoming
Everything was good
Ok, very small area. Like the coffee and fruit available always.
Soda machine out of diet coke. Price was better than most hotels. Parking wasn't great. Area behind was crowded and people were back there, not sure if they were customers. Smell of smoke in stairway ( cigarettes and weed).
The front desk lady was super nice and helpful, even though she was really busy. She was very helpful and patient! She was probably around 45 with short dark hair. I forget her name- but she needs a raise!!
The pool was extremely dirty and not well kept. That is the main reason I booked this hotel- so my kids weren’t bored and could go swimming. They barely wanted to get in due to how dirty it was. Very frustrating! Also, the breakfast did not have many options and the breakfast room was extremely cold. We had to take all our plates back up to our room because it was too cold to eat in that room. 2 reasons I book a specific hotel- the pool and the continental breakfast- and I was disappointed with both.
It was close to the airport, Great shuttle service
Lots of street noice and the bathroom did not smell very pleasant.
Very friendly staff. We come and stay at this same location every year for our year trip. Wouldn't stay anywhere else! Love this place!
Breakfast
The shower has very low water pressure
Plus you have to walk around from the backside of the parking lot to get into the lobby and it was storming outside.
We were pleasantly surprised. It was pretty cheap, but still they had a pool and decent breakfast. The room was clean and nice.
Breakfast ends at nine. We are not morning people 😅
Nothing
The bed was a medal box spring with a thin mattress, cheap furniture, noisy plastic floor, and noise hall. Hear neighbors
Plus 200 bucks
Don’t blame the employees this is a management/owner issue. This hotel has a huge issue with cleanliness. As you can see from my photos this is not from the previous guest. This is months and months of dirt build up due to lack of cleaning. Hallways were not clean. Elevators were filthy. Our room. 211. One of the dirtiest I have ever been in for a Best Western. The one photo was behind the bed. Yuk. Please read the numerous reviews about cleanliness. A room does not end up like this by chance. I don’t care about a fancy room and everything being perfect. I don’t care if things are dated. My only requirement is cleanliness which is the easiest for any hotel to achieve. This hotel needs some serious cleaning. Management in should be replaced and ashamed.
Coffee machine but no cups. Only 2 towels in a suit. Half a roll of toilet paper. Had to ask for more. No soap in the container for the shower. Heavy smell of weed in the hallway. Definitely not coming back. Cleanliness is so simple.
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