Newpark Hotel

Hotels
9 (2624 reviews)
Castlecomer Road , Kilkenny , ie

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Kid-friendly
Excellent staff
Great amenities
Lovely room decor
Cons:
Mould in rooms
Issues with noise
Service problems at the bar

Categories

Cleanliness
7.58
There were issues with mould in the room and a concern about cleanliness noted in reviews.
Service
9.55
Many reviews praised the fantastic staff and their handling of complaints.
Location
9.59
The hotel was conveniently located with good amenities despite some issues with noise.
Room Quality
9.04
Rooms were generally well-regarded, with some noted upgrades and spaciousness.
Amenities
9.07
Amenities like the infinity pool and spa were positively received.
Value for Money
9.03
Generally considered good value, but some guests had concerns regarding service charges.
Food and Beverage
8.58
Breakfast received compliments, but dinner options were critiqued for limited menu and portion sizes.
Overall Experience
9.55
Guest experiences varied, but the positive aspects such as the Santa experience and décor created a generally favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:57

Property Description

Luxurious Amenities

With a stunning outdoor infinity pool, a hot tub, and an Aveda spa, Newpark Hotel offers a serene retreat in the heart of Kilkenny. The 40 acres of parkland and beautiful gardens provide a picturesque backdrop for a relaxing stay.

Leisure Facilities

The leisure club features an indoor pool, sauna, steam room, and a modern gym for guests to unwind and stay active. Escape Spa offers a variety of Aveda treatments to rejuvenate the mind and body.

Dining Experience

Indulge in fine dining at Gulliver’s Restaurant with an extensive menu and a wide selection of wines. The Scott Dove Bar and Bistro offers a more casual setting with carvery lunches and live piano entertainment.

Experience luxury and relaxation at Newpark Hotel - book your stay now to enjoy a memorable getaway.

Important information:

Children can stay free of charge but incur a breakfast charge of EUR 5.50 per child.

When booking 3 or more rooms, different policies and supplements may apply.

The swimming pool access requires a reservation.

Reservations are required for breakfast and dinner.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAT

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 5.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2624 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
W
wardy1986 Family Cork, County Cork
10
Family Stay
Pros:

Highly recommend Hotel Newpark. Staff all so friendly and helpful. Breakfast great for the kids so much choice. The Jurassic Newpark was a great hit with the kids. Highly recommend Hotel Newpark for a family stay, so close to Kilkenny city too!!

2026-07-03 via Tripadvisor
L
LostInSpaceMan Couples Bolton, Eden District, Lake District, Cumbria, England
10
Great location for the town centre
Pros:

Great hotel located in the centre. Only problem is that the car park is 5mins walk away. Also breakfast is not self-serving.

2026-07-03 via Tripadvisor
A
andreadD9264OV Business
10
Newpark Terrace Was A Dream
Pros:

We booked the Newpark Hotel's Terrace option for a corporate event with guests travelling from across Ireland and the UK, it was outstanding. We opted for the BBQ, and it was a huge hit with everyone. The food was exceptional, and the service was first-class from start to finish. The location is perfect. 6 mins drive from city centre.

A special thanks to Aoife and Gill's team, AGA the Duty Manager, Clodagh and her team for delivering such a phenomenal experience. The professionalism, attention to detail, and warm hospitality made it a memorable experience for all our attendees. Highly recommended! ⭐⭐⭐⭐⭐

2026-07-02 via Tripadvisor
P
Pauline Kulpinska solo_traveller ie
10
Pros:

Everything

Cons:

Noise from the terrace bar.

2026-07-02 via Nuitee
5
53stephk Couples Waterford, County Waterford
10
Brilliant due to staff
Pros:

Alex Luscbgk is brilliant. He went above and beyond in his duties to accommodate us.

2026-07-01 via Tripadvisor
L
Larry couple us
5
Cons:

Dirty carpets, worn furnishings

2026-07-01 via Nuitee
M
maccasmgg Family County Dublin
10
Sams birthday weekend
Pros:

Lovely stay as usual at newpark. Big shout out to our server luminita top class service !!!

2026-06-30 via Tripadvisor
T
Timothy john couple ie
5
Expensive without the service. Paid for B&B and they want to charge for a cappuccino with breakfast. Rooms weren’t c
Pros:

Good location

Cons:

Rooms dated, general dirtiness. Room cleaning terrible

2026-06-30 via Nuitee
D
Danielle solo_traveller ie
9
Warming, fun, easy
Pros:

Really family friendly & the staff had a lot of patience for kids at dinner/brekkie or even just running around having fun in the lobby

Cons:

The rooms were a little loud at night I could hear into the next rooms tv maybe it was just on really loud. We had young kids so we were in bed earlier than everyone else. It didn’t make our stay feel any less enjoyable though

2026-06-30 via Nuitee
R
Rosie couple ie
6
Average overall . More suited to young families
Pros:

Location was good

Cons:

Wasn’t very clean. Leather booths in bar very sticky as were all floors in reception

2026-06-30 via Nuitee
E
Enda solo_traveller ie
10
Pros:

Staff were excellent

2026-06-30 via Nuitee
D
derekcQ4289HX Family
4
Too expensive for what you get
Pros:

The room was too warm and no air conditioning in it. We were only given a desk fan. The food in the restaurant was very poor and very expensive. Would not recommend eating in the restaurant. The selection of breakfast was very slim. The staff were very rude at breakfast.

2026-06-29 via Tripadvisor
L
Lauren family_with_children ie
10
2026-06-29 via Nuitee
E
Eamonn couple ie
10
Pros:

Breakfast amazing

2026-06-29 via Nuitee
J
Jade solo_traveller ie
8
Pros:

Everything was amazing ,the location the facilities unreal and brilliant for kids.

Cons:

I didn't like the fact that on checking in i was asked for a credit card to hold my booking but I told them I dont own a credit card ,only my bank card and revolut in which he had to go ask his manager if my bank cards were sufficient.
I just dont get it ,not everyone has a credit card ,so to stay again I need to sign myself up for a credit card ? Its actually ridiculous my visa debit card should be good enough. Really started our stay of on the wrong path.

2026-06-29 via Nuitee
E
edelc0stell0 Family
6
Very like Amber Springs
Pros:

My family and I stayed in the Newpark Hotel this weekend. Overall it reminded me a lot of Amber Springs. Very basic rooms and they were extremely warm even with air con. We had to pre book swimming times which was stressful considering my kids are only young. The breakfast was poor and I ordered an americano which I had to pay €4.50 for (extra charge). The second morning I ordered the same coffee and it was €4.20. Crazy price either way for black coffee. The car park was a disaster and my car was scratched twice due to the spaces being so small. The food in the bar and terrace was very mediocre and expensive. The kids enjoyed Jurassic park but that too was very “Irish”. The swimming pool changing rooms were filthy and smelly. The pool water wasn’t clear it was cloudy. My mam and I had spa treatments booked for the first morning and when we arrived the therapist told us we would have to go one after another rather than the same time (both were booked for 11am). This disrupted our plans for the day so I cancelled my massage and was left disappointed. The following day I took my husbands appointment for his massage. Casey the therapist was amazing. I have to say the massage was the highlight of my weekend.

2026-06-28 via Tripadvisor
6
654linun Solo travel
10
Pick and mix
Pros:

Got a pick and mix service. Casey did a really good job.

2026-06-28 via Tripadvisor
K
katherinenA9877IU Family
6
Mixed. Not 4 star luxury.
Pros:

Just returned from a 1 night stay with our kids (3 and 6). Pros and cons. Pros: Jurassic newpark is cute and the right size. The wooden castle playground is beautiful and the other little play areas are nice too. Definitely a nice way to spend an afternoon and as a resident you can pop in after dinner in the evening for another play and it’s lovely and quiet.

Ate in Scott’s brassiere and while the food was good the service wasn’t. Had a reservation so seated promptly and given menus but no drinks order taken at this point, I had to try grab someone’s attention about 10-15 mins after we were seated. The drinks themselves then took another while to the point that I had to follow up again as the kids were half way through their meals. Seemed to be tons of staff so not sure what the issue is. The redeeming factor was the food itself. The JJ mascot came in which was a lovely touch for kids but he only focused on one part of the room and was about to leave. I had to ask the waiter would he mind grabbing the mascot for a picture as my little boy watched on hoping he would come to our table.

The hotel website describes “4 star luxury” - on that basis I have to say I was disappointed, maybe it’s luxury if you’re in a suite. The deluxe family rooms were average. Beds were comfy but buzzing sound coming from the ventilation and carpet ripped in parts. The rooms and common areas are 3 star.

Would I recommend.. yes for 1 night with the kids and had it not been marketed as 4 star luxury I’d probably feel different and I’d have had a different expectation but I wouldn’t return.

2026-06-27 via Tripadvisor
L
Laura solo_traveller ie
9
Perfect stay for families
Pros:

Perfect stay for families with young kids/toddlers. The staff are very accomodating, kids meals very good. Jurassiac newparks facilities are brilliant, very handy that it cam be used outaide opening hours for residents. Ill definitely be back. Staff very accomodating.

Cons:

Unfortunately, we were there during a heatwave, so the first room we were given had no aircon. It was very uncomfortable for us, we asked at reception to be changed and we were moved to a room with aircon. Which made all the difference.

2026-06-27 via Nuitee
M
Mark family_with_children gb
10
2026-06-27 via Nuitee