Taj Tirupati

Need to increase the menu for the breakfasts..they are so limited..

Nothing

Taj Tirupati is always my go to place for amazing hospitality ,food ,service while visiting the Tirumala .Had stayed with them for more than 5 times and every time it was even better than the previous stay !

Excellent Breakfast

Dear Taj Tirupati Team,

We recently had the pleasure of staying at Taj Tirupati and wanted to extend our sincere gratitude for making our experience truly memorable.

The warmth and professionalism of your team stood out throughout our stay.

*Special mention to:*
*Front Office Team:* Lille, Reddy, Radha, Yona, Mary, Joty, Preeti, Kreeti, Sheetal, and Anjali
Your prompt check-in, courteous assistance, and attention to detail made us feel welcomed from the very first moment. Every request was handled with a smile and utmost efficiency.

*Food & Beverage Team:* Subojit, Krish, Jatin, and Priyanka
The service during our meals was impeccable. The team was attentive, knowledgeable about the menu, and ensured we had a delightful dining experience each time.

It is because of dedicated associates like these that Taj continues to set the benchmark for hospitality. Their commitment, teamwork, and genuine care truly reflect the values of Taj.

Thank you once again for a wonderful stay. We look forward to visiting again.

Warm regards,
Rahul

It was a marvelous stay. The staff were very friendly. Breakfast options were excellent with a wide variety of options.

As a Taj Platinum member, I had high expectations from Taj Tirupati. While there were a few positives, the overall experience was disappointing and nowhere close to the standards one expects from the Taj brand.

The booking process was smooth, and the welcome was pleasant. We were greeted with a traditional welcome by a panditji with Vedic mantras, followed by a welcome drink. The check-in process was efficient, and the reception team was courteous. In particular, one of the ladies at the reception was very helpful in explaining the darshan arrangements in detail, which we genuinely appreciated.

Unfortunately, things went downhill once we entered the room.

We were allotted a room on the fifth floor where, immediately outside the window, there was an enormous beehive. It was particularly unsettling for my young daughter, and although we managed to reassure her, it certainly wasn't something we expected from a luxury hotel.

The room itself was in a poor state of maintenance. The wallpapers were peeling off in multiple places, switches were dirty, the TV panel and surrounding fittings were chipped and damaged, and overall the room looked neglected. Even the bathtub appeared to be poorly maintained. It honestly felt more like a poorly maintained 2–3-star hotel room than a room in a Taj property.

Our first experience with in-room dining was equally disappointing. I had specifically ordered a vegetarian sandwich made with brown bread. After waiting nearly 35–40 minutes, a sandwich made with white bread was delivered instead. I had to call again, explain the issue, and wait further before the correct order finally arrived. This was far below the acceptable service standards one expects from Taj.

We did spend some enjoyable time at the swimming pool with our daughter. While we enjoyed the experience as a family, the pool area, including the glass panels around it, could have been much cleaner.

Later that night, we requested an extra bedsheet, which took over 30 minutes to arrive.

The next morning brought another disappointing experience. My wife had ordered tea through room service, but when the tray arrived, the flask was empty—there was literally no tea inside. The staff attempted to rectify the mistake by sending another one, but by then we were getting late for our darshan and had to decline it.

The breakfast itself was delicious and deserves appreciation for its quality and taste. However, the service was extremely poor. Despite repeated requests for simple requirements, the staff appeared uninterested and inattentive. We had to remind them multiple times for the same things before they were finally attended to.

The problems with guest services continued after breakfast. We requested drinking water several times—at least five times over a period of nearly two hours—but no one delivered it. One staff member later explained that there was significant disruption due to VIP guests staying at the hotel. While operational challenges can happen, basic services like providing drinking water should never be compromised.

The checkout experience was equally frustrating. Around 10:00 a.m., I had already informed the Front Office Manager that I would be checking out later. Despite this, I continued receiving repeated calls asking when I would be checking out, even while I was trying to rest. This reflected a complete lack of coordination within the team.

Overall, while the reception staff were courteous and helpful, especially in assisting with darshan-related information, the in-room dining team, housekeeping, and guest services were extremely disappointing. The room maintenance was poor, service standards were inconsistent, and basic hospitality expectations were not met.

As someone who has stayed at several Taj properties and holds Platinum membership, this was one of the most disappointing experiences I have had with the brand. I genuinely hope the management takes these issues seriously because the property has potential, but the execution is far below what the Taj name represents.

Sadly, I would not recommend staying at Taj Tirupati. Despite paying premium prices, the experience did not justify the cost, and I believe travellers would find better value and service at other hotels in Tirupati.

Cleanliness

The entire team at Taj Tirupati have been amazing during our stay.

Location - 10/10
Food - 10/10.
Ambience - 10/10
Service - 10/10
Spacious rooms - 10/10
Value for money.

Exceptional service with a smile from everyone from start to our checkout...

Definately recommending everyone to visit and experience the best comfort at this property

Liked the set vegetarian menu in the afternoon

Location and staff behavior

Loved the taj …. Just simply loved it