Best Western Mountain View Inn

Hotels
•
Best Western
7 (264 reviews)
1455 North 1750 West , Springville , US
+1 801-489-3641

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location / close to freeway and shopping
Friendly and helpful staff
Comfortable beds
Jacuzzi / pool available
Some rooms larger than expected
Breakfast praised by some guests
Cons:
Damp/musty smell and odor issues
Outdated/aging property with signs of wear
Dirty floors, stains and general cleanliness concerns
Noisy or malfunctioning A/C and some in-room appliances
Inconsistent/bad breakfast reported by some
Occasional plumbing/noise issues (running toilet, traffic noise)

Categories

Cleanliness
5
Mixed to negative: multiple reviews report damp/mildew smell, dirty floors, sticky floors and visible stains; a few guests noted the room/towels or beds were clean but overall cleanliness concerns are frequent.
Service
8.5
Generally positive: several guests called staff friendly, helpful and accommodating (manager Jessica and front desk Jackie praised for resolving billing), with examples of attentive front-desk and helpful service.
Location
8.5
Consistently positive: repeatedly noted as convenient/proximate to freeway, shopping (Target/Walmart/Old Navy) and good for road-trip stops.
Room Quality
7.5
Mixed: many guests praised comfortable beds and some rooms being larger than expected, but others reported outdated rooms, peeling walls, uncomfortable bed toppers, noisy AC units and occasional plumbing issues.
Amenities
6.5
Mixed: jacuzzi and pool received praise, but essential amenities had issues for some guests (broken/poorly working A/C and refrigerators, toilet problems, and inconsistent breakfast equipment).
Value for Money
6.5
Mixed value: some guests felt the price was higher than expected and noted cleanliness/aging issues that reduced value, while others said the stay was acceptable for the price after minor self-cleaning.
Food and Beverage
6.5
Mixed: breakfast was described as good and the breakfast attendant friendly by some, but others reported poor quality (eggs, pancakes not working, bad biscuits & gravy) making F&B inconsistent.
Overall Experience
7
Overall mixed experience: friendly staff, comfortable beds and a good location balanced against odor/dampness, aging facilities and occasional broken amenities; averages out to a modestly positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location
Located just eight km from Seven Peaks Water Park, Best Western Mountain View Inn in Springville, Utah offers a perfect getaway with its seasonal outdoor pool and hot tub.

Comfortable Accommodations
Guest rooms at this hotel are equipped with microwaves, refrigerators, and coffee makers for your convenience. Enjoy free WiFi, satellite TV with HBO, and cozy seating areas in each room.

Amenities and Attractions
Start your day with a complimentary breakfast buffet and take advantage of the business center and meeting facilities. Explore nearby attractions such as the Springville Museum of Art and Brigham Young University, all within 9 km of the hotel.

Book your stay at Best Western Mountain View Inn for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7
Based on 264 reviews
Cleanliness: 5
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 6.5
Overall Experience: 7
S
Stanton • couple • us
8
2026-10-17 • via Nuitee
K
Kristine • extended_group • us
9
Clean quiet and comfy.
Pros:

Room was clean and beds comfortable, breakfast was good and the breakfast gal was friendly and attentive.

Cons:

Had to wait quite a while at front desk as no one was there when I arrived and there were two men waiting already. The price was quite a lot more than I was expecting.

2026-10-14 • via Nuitee
A
Andrew • couple • gb
6
Good
Pros:

Good location

Cons:

Smaller than we hoped

2026-10-11 • via Nuitee
G
Gennadi • family_with_children • de
6
2026-10-11 • via Nuitee
D
David • family_with_children • us
8
2026-10-10 • via Nuitee
J
Juan • family_with_children • us
6
Pros:

La ubicacion

Cons:

Tenía mucho olor a humedad fue muy incomodo

2026-10-10 • via Nuitee
A
Andreas • extended_group • de
9
2026-09-19 • via Nuitee
M
Monika • family_with_children • pl
6
2026-09-09 • via Nuitee
T
Trudy • couple • us
2
The cleanliness wasn’t very good , bed was very uncomfortable.
Pros:

Location

Cons:

Not clean, bed topper uncomfortable.

2026-08-31 • via Nuitee
C
Charles • solo_traveller • us
9
Pros:

Niceroom very clean

2026-08-30 • via Nuitee
R
Rachel • solo_traveller • us
10
Perfect spot for a road trip stop with your dog
Pros:

The jacuzzi tub was perfect after a long day of driving. Staff was so friendly and helpful and made me and my dog Theo feel welcome. The bed was SO comfy too and my room was way bigger than I thought it was going to be.

Cons:

The only downside was there were tons of mosquitoes outside, it made taking my dog out miserable. Obviously that's not the hotels fault, just something to keep in mind for warm summer days.

2026-08-17 • via Nuitee
K
Kathleen • couple • us
2
This Hotel should be demolished. It’s old and smells really bad. The AC units are super loud and dirty. The towels were
Pros:

The location was good.

Cons:

Everything except the location.

2026-08-14 • via Nuitee
E
Esther • couple • us
4
Made do
Cons:

The facility was old and smelled damp In the room
Never felt clean because of age of the motel,
Bed was clean and comfortable.

2026-08-09 • via Nuitee
C
Charles • solo_traveller • us
9
2026-08-07 • via Nuitee
I
Ion • couple • us
9
2026-07-24 • via Nuitee
A
Alesia • family_with_children • us
6
It is on a good location, We came down for school clothes shopping, Target, Walmart, Old Navy etc.
Pros:

Location was good, staff was great. Trigger if you have sensitivity to smell, hotel is old and does not have a pleasant smell. Room was clean with exception of the floor was extremely dirty(kids socks were black from walking on the floor) no carpet. Mirror had finger prints all over it. Beds very comfortable, pillows need some love. Overall for the price it was good. All the things that were an issue we were able to clean ourselves, except the smell in the hall.

Cons:

The smell and the dirty floor.

2026-07-23 • via Nuitee
D
Dylan • couple • us
4
Pros:

The jacuzzi was excellent

Cons:

The a/c didn't work and when we got to our room at first, it was about 98 degrees in there, and it made my wife sick of minor heat exhaustion, and after almost 4 hours it was finally fixed, but we wasted the first day of our honeymoon on treating her heat exhaustion and, I was really disappointed about that, because it made me very stressed out about her safety. And if I would have known about that I would have booked a different room, that had working ac and not wasted a good sum of money on it.

2026-07-21 • via Nuitee
A
Autumn • couple • us
5
5/10
Pros:

Location to freeway, pool

Cons:

Toilet ran all night and bed was not very comfortable. Did not sleep well. Staff achnowled the toilet has had issues but unable to compensate as it was booked through booking.

2026-07-20 • via Nuitee
T
T4021YZbillk • Family
10
Terrific Customer Svc BW Springville
Pros:

We had a problem with the hotel's automatic billing system but the manager, Jessica, and front desk clerk Jackie worked very hard to correct the problem. It was complicated and both employees were very helpful and had a great attitude. The rooms were clean and comfortable. Breakfast was standard and everything was nice and hot. Would definitely return to this property!

2026-07-19 • via Tripadvisor
B
Berenice • solo_traveller • us
10
Pros:

Staff was super accommodating and helpful. The room was huge and beds were super comfortable.

Cons:

The place looks outdated and a bit ran down. Walls were peeling and carpet had several stains.

2026-07-18 • via Nuitee