Best Western Plus Cotton Tree Inn

Hotels
•
Best Western Plus
9 (635 reviews)
10695 South Auto Mall Drive , Sandy , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Breakfast quality needs improvement
Some noise disturbances reported

Categories

Cleanliness
8.5
Some reviews pointed out cleanliness issues, including dirty rooms.
Service
10
Reviews highlighted friendly and efficient staff.
Location
9.5
Many reviews mentioned the convenient location near dining and businesses.
Room Quality
9
Overall positive sentiment regarding comfort, though some rooms were reported as outdated.
Amenities
9
General acceptance of amenities, though some specific items were lacking, like better breakfast options.
Value for Money
8.5
Some guests felt the hotel did not meet the expectations usually associated with its pricing.
Food and Beverage
8
Mixed feedback with some complaints about breakfast quality and variety.
Overall Experience
9.5
Overall good experiences noted, with several guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:38

Property Description

Convenient Location
Located just off I-15, our Sandy, Utah hotel offers easy access to downtown Salt Lake City, making it the perfect base for exploring the area.

Delicious Breakfast and Wellness Amenities
Start your day right with our daily buffet breakfast featuring a variety of options. Stay active at our fitness center overlooking the indoor pool, or unwind in the relaxing hot tub.

Modern Rooms and Additional Services
Enjoy modern amenities such as free Wi-Fi, coffee makers, and cable TV in all rooms. Our hotel also boasts a well-equipped business center and 24-hour reception staff to cater to all your needs.

Experience comfort and convenience at the Best Western Plus Cotton Tree Inn. Book your stay now for a memorable experience!

Important information:

Pool requires appointment due to COVID-19 restrictions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 635 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
J
Jeff • couple • us
9
2026-09-18 • via Nuitee
S
Sneddon • family_with_children • us
10
2026-09-17 • via Nuitee
S
Sharon • couple • us
10
Lovely place.
Pros:

Included breakfast, quiet, had facilities (gym, laundry, vending machines)

Cons:

Pool was not functioning . It was also further from where we needed to be than we would have liked.

2026-09-17 • via Nuitee
A
Agnieszka • family_with_children • pl
9
2026-09-10 • via Nuitee
S
Sunny • family_with_children • us
8
2026-09-08 • via Nuitee
C
Carolann • solo_traveller • us
6
My stay would have me rethink whether to stay at Cotton Tree Inn Best Western ever again!
Pros:

At check in the associate did not read instructions for check in. I had a broken toe and requested ground level for accessible handicapped parking! Associate checked in a person in our party one minute before I was able to park my car and get to check in - with the room I had requested, and the associate could not figure out how to change the reservation or tell the person they just checked in - that THEY made an error. I requested to talk to the manager and all he could do was comp me per night $25 to accommodate the mix up. I had a very difficult stay due to the distance, parking and weather conditions. I would think again before I booked a stay at this hotel.

Cons:

The check in process and the breakfast was lousy. There were babies crying and very little accommodating seating to eat privately .

2026-09-03 • via Nuitee
A
Autumn • couple • us
7
Pros:

It was very comfortable and nice location!

Cons:

They didn’t clean our room so we had to go to the lobby multiple times.

2026-08-27 • via Nuitee
G
Genevieve • couple • us
9
2026-08-17 • via Nuitee
A
Amy • solo_traveller • us
8
2026-08-05 • via Nuitee
S
Segev Jacob • solo_traveller • il
9
2026-08-03 • via Nuitee
S
Sedano • solo_traveller • us
9
2026-08-03 • via Nuitee
D
David • family_with_children • us
8
2026-07-20 • via Nuitee
S
Shelley • solo_traveller • us
9
We will stay here again in the future.
Pros:

Great location! Convenient for restaurant options. Beds were very comfortable. Staff was very friendly and helpful!

Cons:

I expected a full balcony with a chair; but only had space to stand. There was a sports team with their parents staying at the hotel the whole week. They were very disrespectful to other guests; and parents were not supervising. We had kids (upper elementary and junior high) running up and down the halls knocking on doors until late at night, with no supervision. They also took over the pool area and were completely out of control. There was no way we could take my 4-year old grandson down to swim safely. Parents sat out on the balcony chatting and let them run havoc throughout the entire hotel.

2026-07-18 • via Nuitee
S
Stacy • family_with_children • us
9
2026-07-15 • via Nuitee
S
Steven • couple • us
9
It was really nice and comfortable and the staff was very friendly and helpful.
Pros:

Cleanliness

Cons:

The AC unit in our room was really noisy.

2026-07-13 • via Nuitee
J
Julie • solo_traveller • us
8
Loved sleeping here, but the breakfast was a 2/5x
Pros:

Loved location and amenities.

Cons:

The breakfast was not appealing at all. Coffee machines all took turns being broken so availability of coffee was unpredictable.

2026-07-09 • via Nuitee
W
Wendy • couple • us
8
Awesome front desk personnel
2026-07-09 • via Nuitee
K
K Brink • couple • us
9
Great stay, would definitely stay here again. Staff was wonderful, bed was very comfy!!!!
Pros:

Great location and the staff was amazing - especially the guy who was preparing for the breakfast!!!

2026-07-08 • via Nuitee
L
Lorine Dolin-James • solo_traveller • us
10
perfect!
Pros:

I always stay there when in SLC. And the fact that the windows open… i like to be on the third floor with the windows open all night… and the staff is always helpful.

Cons:

An alternative to cow milk for those of us who cannot have it…

2026-07-06 • via Nuitee
C
Cindy • couple • us
10
2026-07-04 • via Nuitee