Hotel Goldener Adler, BW Signature Collection

Hotels
BW Signature Collection by Best Western
9.2 (2177 reviews)
Herzog-Friedrich-Straße 6 , Innsbruck , at

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good food
Cons:
Outdated rooms
Lack of amenities

Categories

Cleanliness
8.44
Several reviews indicate that the rooms were clean, but some mentioned outdated conditions.
Service
9.91
Consistently praised for friendly and helpful staff.
Location
9.95
Repeatedly highlighted as fantastic due to proximity to attractions.
Room Quality
8.9
Overall comfortable, but some guests found mattress too soft and rooms could be outdated.
Amenities
8.43
Some amenities were lacking, such as a mini bar and Wi-Fi.
Value for Money
8.89
General sentiment that value is good, but some expectations were not completely met.
Food and Beverage
9.44
Food quality praised in several reviews, with great breakfast options noted.
Overall Experience
9.61
Guests reported high satisfaction with their stay, indicating a very enjoyable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:57

Property Description

Central Location
The Goldener Adler Hotel is conveniently situated just 100 meters from the Goldenes Dachl, placing you right in the vibrant heart of Innsbruck. Explore the city with ease, knowing you are just a stone's throw away from iconic landmarks.

Delicious Dining Options
Indulge in a culinary journey at the on-site Restaurant of the Best Western Plus Hotel Goldener Adler Innsbruck. From traditional Tyrolean dishes to international flavors, savor a wide array of delectable meals to satisfy your palate.

Convenient Amenities
Experience comfort and convenience with free internet and Sky TV in all rooms. Additionally, take advantage of the nearby public garage just a 2-minute walk away, and easily access tickets for attractions from the reception.

Ready to immerse yourself in the charm of Innsbruck? Book your stay at the Goldener Adler Hotel today!

Important information:

Smoking in any unit will incur an additional charge.

Please note that renovation work on the building's facade will take place from May 15, 2026, through June 30, 2026. This may cause some disruption and temporarily obstruct the view from your room.This property is located in a pedestrian-only zone.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 18 per day.

Location

Guest Reviews

9.2
Based on 2177 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
L
Lauren extended_group de
10
2026-07-24 via Nuitee
G
Greg solo_traveller us
9
Upscale hotel experience in a strategic old town location.
Pros:

Excellent location for exploring old town Innsbruck. No car needed as you’re close to bus and tram lines. Absolutely superb restaurant in the hotel, plus a similarly good outdoor venue in front of the hotel.

Cons:

A small gripe, but the rooms could really use a nightlight so you could find the bathroom at night.

2026-07-23 via Nuitee
O
Orietta couple it
9
Pros:

Hotel storico. Posizione ottimale, in centro. Camera spaziosa, letto comodo, non c’era il frigobar ma se ne può fare a meno. Bagno con doccia enorme, molto bello. Colazione ricca. Parcheggio pubblico a pochi passi.

2026-07-22 via Nuitee
H
Hanora couple gb
8
Nice central location hotel
Pros:

Great location, amazing history of the hotel shared we had a sign for Satre outside our room - loved this, ace staff on check in - really lovely and seen interested in us and helpful

Cons:

Shower door didn’t close properly, so bathroom flooded and we had to use the towels to dry the floor, room a bit stuffy with the carpet, a sort of a bean bag for a pillow which was interesting!

2026-07-22 via Nuitee
M
Matthíasdóttir solo_traveller no
10
Pros:

Service av første klasse!

Cons:

Det kom overraskende på oss at det var stengte veier på grunn av veiarbeid i gamlebyen i Innsbruck. Derfor var det vanskelig å finne frem til et tilgjengelig parkeringshus. Litt stress, men alt ble bra da vi ble møtt av nydelig personale på hotellet.

2026-07-20 via Nuitee
K
Klaus solo_traveller de
6
2026-07-20 via Nuitee
K
Kateryna couple ua
10
2026-07-20 via Nuitee
H
Herbert solo_traveller nl
8
Pros:

Centrale ligging en het karakteristieke gebouw

Cons:

Dekbedden waren te dik voor de temperatuur op de kamer. De airco was lastig in te stellen

2026-07-20 via Nuitee
U
Ulrich solo_traveller de
10
Top Hotel
Pros:

Alles, Service, Essen, und vor allem die Lage mitten im Zentrum.

2026-07-20 via Nuitee
C
CLAUDIO couple it
10
Caratteristico hotel tirolese molto elegante e comodo per visitare la città.
Pros:

Posizione centrale camera spaziosissima e cena sotto il loggiato con menu di qualità. Ottima anche la colazione. Praticamente a 100 metri dal tettuccio d oro.

2026-07-19 via Nuitee
E
Eduard solo_traveller nl
10
Waanzinnige plek om te verblijven met ouderwetse service
Pros:

De locatie, het diner buiten en de service van oud gediende Philipp en de staff in de lobby

Cons:

De koffie

2026-07-19 via Nuitee
J
JoeTulo solo_traveller de
10
Pros:

Ein sehr schönes, originales Hotel das zu dem steht was es verspricht. Kein Schnickschnack aber schöne historische Einrichtung.

2026-07-19 via Nuitee
C
Cindy couple us
9
2026-07-16 via Nuitee
L
Lucija solo_traveller si
10
2026-07-16 via Nuitee
A
Adrian solo_traveller ch
10
Gerne wieder!
Pros:

Wir haben den Aufenthalt im Goldenen Adler sehr genossen!

Das Personal wir immer sehr freundlich & hilfsbereit. Das Zimmer hatte für unseren Städtetrip (3 Nächte) eine gute Grösse. Dank der Ausrichtung zum kleinen Innenhof war es auch sehr ruhig.

Sowohl das Frühstück, als auch Jausn und Abendessen waren sehr lecker!

Dank der zentralen Lage erreicht man alles super zu Fuss oder mit den öffentlichen Verkehrsmitteln.

Wir würden sofort wieder dieses Hotel buchen, falls wir wieder Innsbruck besuchen.

Cons:

Dass wir nach 3 Nächten schon wieder gehen mussten ;)

2026-07-16 via Nuitee
F
Florijntje couple nl
7
Top lokatie, historisch hotel
Pros:

Ligging in oude stad, heerlijk ontbijt, airco op de kamer was er gelukkig en was echt nodig met 30 graden buiten en kamer in nok van hotel

Cons:

Kamer in nok van hotel met schuin dak, beetje benauwd idee, lawaaierig buiten dus moesten ramen dicht met slapen. Beetje afstandelijk personeel

2026-07-15 via Nuitee
R
Renate family_with_children us
10
2026-07-14 via Nuitee
J
Jenny couple se
10
Välordnat och fint hotell med toppenläge.
Pros:

Välordnat, snyggt och smakfullt. Hotellet har också en lång och spännande historia. Stort och fint rum med bekväm säng och bra AC. Fantastiskt fin frukost.

2026-07-13 via Nuitee
M
Milen couple bg
10
2026-07-13 via Nuitee
S
Stian solo_traveller no
8
2026-07-13 via Nuitee