Hotel Goldener Adler, BW Signature Collection

Hotels
BW Signature Collection by Best Western
9.2 (2244 reviews)
Herzog-Friedrich-Straße 6 , Innsbruck , at

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good food
Cons:
Outdated rooms
Lack of amenities

Categories

Cleanliness
8.44
Several reviews indicate that the rooms were clean, but some mentioned outdated conditions.
Service
9.91
Consistently praised for friendly and helpful staff.
Location
9.95
Repeatedly highlighted as fantastic due to proximity to attractions.
Room Quality
8.9
Overall comfortable, but some guests found mattress too soft and rooms could be outdated.
Amenities
8.43
Some amenities were lacking, such as a mini bar and Wi-Fi.
Value for Money
8.89
General sentiment that value is good, but some expectations were not completely met.
Food and Beverage
9.44
Food quality praised in several reviews, with great breakfast options noted.
Overall Experience
9.61
Guests reported high satisfaction with their stay, indicating a very enjoyable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:57

Property Description

Central Location
The Goldener Adler Hotel is conveniently situated just 100 meters from the Goldenes Dachl, placing you right in the vibrant heart of Innsbruck. Explore the city with ease, knowing you are just a stone's throw away from iconic landmarks.

Delicious Dining Options
Indulge in a culinary journey at the on-site Restaurant of the Best Western Plus Hotel Goldener Adler Innsbruck. From traditional Tyrolean dishes to international flavors, savor a wide array of delectable meals to satisfy your palate.

Convenient Amenities
Experience comfort and convenience with free internet and Sky TV in all rooms. Additionally, take advantage of the nearby public garage just a 2-minute walk away, and easily access tickets for attractions from the reception.

Ready to immerse yourself in the charm of Innsbruck? Book your stay at the Goldener Adler Hotel today!

Important information:

Smoking in any unit will incur an additional charge.

Please note that renovation work on the building's facade will take place from May 15, 2026, through June 30, 2026. This may cause some disruption and temporarily obstruct the view from your room.This property is located in a pedestrian-only zone.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Location

Guest Reviews

9.2
Based on 2244 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
D
Dejan solo_traveller si
10
2026-08-15 via Nuitee
F
Francoise family_with_children nl
7
Pros:

Goed verzorgd, aandacht voor de gasten en ruim aanbod.

Cons:

De kamer was kleiner dan ik verwacht had

2026-08-15 via Nuitee
J
Joseph family_with_children us
10
2026-08-15 via Nuitee
G
Giel solo_traveller nl
10
Pros:

Great staff, good breakfast, clean room

Cons:

N/a

2026-08-13 via Nuitee
G
gianluca couple it
1
2026-08-13 via Nuitee
M
Mark solo_traveller nl
8
2026-08-13 via Nuitee
A
Arnaud solo_traveller fr
10
Pros:

Son emplacement, la qualité des chambres et du petit-déjeuner, le personnel

2026-08-12 via Nuitee
R
Rolf couple ch
9
2026-08-11 via Nuitee
C
cyril couple fr
7
2026-08-11 via Nuitee
R
Renzo couple it
9
2026-08-11 via Nuitee
E
Elisabeth couple de
8
2026-08-11 via Nuitee
H
Herbert solo_traveller at
9
2026-08-10 via Nuitee
B
Bandjen solo_traveller au
6
Hot hot hot room
Pros:

The hotel is in excellent location.
Staff were friendly and helpful.
The room was clean and spacious enough for 1 person

Cons:

There are no cover sheets. There is only a heavy doona which it totally wrong for this time of year.
There is no aircon, not even a fan. Window cannot be opened to let some cool air in during the night. Curtains cannot be closed properly during the day. As a result, the room was very hot the whole time I was there, day and night. I simply could get a good nights sleep.
To make it worse, there is no fridge in the room meaning that I couldn't even have a cold drink.
I wouldn't recommend this hotel in summer months. It might be ok during cooler months.

2026-08-10 via Nuitee
R
Rustam couple sk
10
2026-08-09 via Nuitee
R
Robert couple us
10
Lovely stay in a very nice city.
Pros:

Very good location, comfortable room, courteous, professional, and helpful staff.

2026-08-09 via Nuitee
J
Jade solo_traveller ph
10
Great hotel at the heart of Old Town Innsbruck
Pros:

There was free unlimited sparkling or still water downstairs. Location is superb, right in the Old Town, reception is very kind to accommodate inquiries, perfect for a short trip. Rooms were clean and cozy.

Cons:

We got the 1st floor so didn't get to enjoy any view. Would've appreciated if we got one with higher floors but it wasn't accommodated unfortunately. Not a big deal tho.

2026-08-09 via Nuitee
A
annette couple au
9
Pros:

Great location and friendly staff. Room comfortable and facilities good

2026-08-07 via Nuitee
A
angela couple br
9
Ótima estadia num hotel muito confortável
Pros:

Quarto bom tamanho, cama confortável e banheiro com chuveiro e não aquela banheira com cortina muito desagradável de acessar. O banheiro era ótimo. Café da manhã também excelente, farto, variado. Jantar também muito bom, com comida muito boa e farta. Localização excelente

Cons:

Do estacionamento ter sido pago, ainda que com desconto, e de não haver elevador para chegar às vagas, tendo, portanto, que carregar as malas nas escadas. Muito desgastante.

2026-08-07 via Nuitee
P
Peter solo_traveller nl
9
Hotel vlakbij het beroemde gouden dak van Innsbruck
Pros:

De centrale ligging van het hotel in het centrum van Innsbruck is fijn. Parkeren in de Altstadt garage is prima. Via het hotel krijg je een uitrijkaart (18 euro 💶) De gangen, het restaurant en de lobby hebben een museaal karakter, mooi (als je ervan houdt). En er was airconditioning op de kamer.

Cons:

Eigenlijk viel op ons verblijf van 1 nacht niets aan te merken.

2026-08-07 via Nuitee
A
André couple ca
10
Pros:

J’ai adoré cet endroit car nous étions au centre de tout. Bons restaurants tout à proximité et boutiques pour ceux et celles qui veulent faire des achats souvenirs

Cons:

Rien

2026-08-06 via Nuitee