Hotel Goldener Adler, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.8 (2224 reviews)
Herzog-Friedrich-Straße 6 , Innsbruck , AT
+43 512 5711110

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
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Review Highlights

Pros:
Excellent central location in the historic old town
Very good breakfast and restaurant
Friendly and helpful staff in many cases
Historic, charming building and beautifully restored
Clean rooms and comfortable beds
Cons:
No minibar in rooms (mentioned multiple times)
Occasional rude/wine-bar staff and limited bar hours
Some rooms are small or over-furnished with limited closed storage
Street-facing rooms can be a bit noisy
Isolated incidents of indifferent reception response

Categories

Cleanliness
9.2
Multiple reviews explicitly note very clean rooms and good housekeeping ('sehr sauber', 'clean', 'cleaners were a delight').
Service
8.4
Staff frequently described as friendly and helpful (reception, restaurant, breakfast staff) though there are a few service negatives (indifferent response to a faulty key card, rude/wine-bar staff incidents) that lower the score slightly.
Location
9.6
Repeatedly praised as excellent/central in the old town, ideal for sightseeing and concerts; many guests highlight the perfect location.
Room Quality
8.2
Rooms described as lovely, comfortable beds and some spacious rooms, but some guests mention small or over-furnished rooms and preferences about storage (shelves vs. wardrobe).
Amenities
7.2
Several guests note missing minibar and limited wine-bar hours; minor issues like very small drinking glasses also mentioned, reducing this score.
Value for Money
8.8
Standard quality for this hotel tier
Food and Beverage
9.6
Breakfast and restaurant receive strong praise across reviews ('Breakfast incredible', 'scrambled eggs were delicious', 'Restaurant was wonderful').
Overall Experience
9.4
Overall stays are highly recommended by many guests (recommendations, 'Perfect place', 'would totally recommend'), with a few service/amenity issues slightly tempering some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Central Location
The Goldener Adler Hotel is conveniently situated just 100 meters from the Goldenes Dachl, placing you right in the vibrant heart of Innsbruck. Explore the city with ease, knowing you are just a stone's throw away from iconic landmarks.

Delicious Dining Options
Indulge in a culinary journey at the on-site Restaurant of the Best Western Plus Hotel Goldener Adler Innsbruck. From traditional Tyrolean dishes to international flavors, savor a wide array of delectable meals to satisfy your palate.

Convenient Amenities
Experience comfort and convenience with free internet and Sky TV in all rooms. Additionally, take advantage of the nearby public garage just a 2-minute walk away, and easily access tickets for attractions from the reception.

Ready to immerse yourself in the charm of Innsbruck? Book your stay at the Goldener Adler Hotel today!

Important information:

Smoking in any unit will incur an additional charge.

Please note that renovation work on the building's facade will take place from May 15, 2026, through June 30, 2026. This may cause some disruption and temporarily obstruct the view from your room.This property is located in a pedestrian-only zone.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Location

Guest Reviews

8.8
Based on 2224 reviews
Cleanliness: 9.2
Service: 8.4
Location: 9.6
Room Quality: 8.2
Amenities: 7.2
Value for Money: 8.8
Food and Beverage: 9.6
Overall Experience: 9.4
M
Muenzer-Doy • couple • us
10
Pros:

Great location.

2026-10-31 • via Nuitee
B
Bogdan Calin • couple • at
7
Für eine Nacht war nicht schlecht
Pros:

Frühstück war OK aber kein Wunder. Vielleicht wäre nicht schlecht falls frische Früchte vorhanden wären

Cons:

Das Zimmer war klein und übermöbliert. Ich war wirklich unangenehm überrascht wenn wir die Rezeption informiert haben dass eine Schlüsselkarte nicht funktioniert und die Antwort war : Ich weiss (und es wurde gelöst). Kein Entschuldigungswörtchen!

2026-10-31 • via Nuitee
B
Barbara • couple • de
8
2026-10-29 • via Nuitee
K
kathy • couple • us
10
Perfect place to stay in Innsbruck
Pros:

Great room and location. Restaurant was wonderful. Breakfast incredible.

Cons:

Nothing

2026-10-29 • via Nuitee
A
ANASTASIA • couple • gr
10
Συστήνω ανεπιφύλακτα
Pros:

Τοποθεσία
Εστιατόριο

2026-10-28 • via Nuitee
D
Di Capua • couple • ch
10
Pros:

Personal war sehr freundlich und kompetent.
Die lage super. Essen im Restaurant war vorzüglich.
Zimmer gross und sehr sauber
Jederzeit wieder

2026-10-28 • via Nuitee
T
Thomas • extended_group • at
8
2026-10-25 • via Nuitee
A
Adele • couple • be
9
Good stay in a very historic hotel in the centre of Innsbruck.
Pros:

Excellent location, in the centre of the historical old town. we booked a delux room and was delighted that we hade a side view of the golden roof. our room was very spacious, the bed was very confortable. double aspect windows. breakfast was very good, the scrambled eggs were delicious!

Cons:

No mini bar, which i would have expected from a 4 star hotel. reception said ' because we have a hotel bar'. for us it would have been nice to have one to put a couple of soft drinks in etc. true that fizzy water is available free of charge, from the bar. Would have been nice to have bigger glass drinking glasses, as the two provided were the smallest i have ever seen.

2026-10-25 • via Nuitee
A
AGNES • solo_traveller • ie
9
2026-10-23 • via Nuitee
K
Klaus • solo_traveller • at
8
Pros:

Zentrale Lage, nettes Zimmer in einem altehrwürdigen Haus

Cons:

Bin kein Freund von Regalen für die Kleidung, hab lieber Kasten mit Türen

2026-10-22 • via Nuitee
Y
Yuliia • couple • de
10
2026-10-19 • via Nuitee
K
Karl • couple • at
10
Sehr zu empfehlen!
Pros:

Das außergewöhnlich nette/freundliche Personal (Rezeption, Restaurant) und natürlich die Lage des Hotels.

Cons:

---

2026-10-17 • via Nuitee
M
Maria del Carmen • couple • br
9
Pros:

Um prédio super antigo mas reformado onde se respira a história do lugar e com uma localização excelente
Recomendo!

2026-10-17 • via Nuitee
R
Rieko • couple • jp
8
Pros:

The breakfast and location are the best.
the receptionist was very kind.

Cons:

It was a little noisy because the room facing the street.

2026-10-16 • via Nuitee
F
fraenzi • couple • ch
10
wunderbar
Pros:

Top Lage in der Altstadt, Fussgängerzone, perfekt für Konzertbesuche. Parkhäuser in unmittelbarer Nähe. Super Frühstück. Wunderschönes Altstadthotel. Personal hervorragend, sehr hilfsbereit und freundlich.

Cons:

Nach dem Konzertbesuch hätten wir gerne noch ein Glas Wein getrunken, die Weinbar war leider nur bis 10 Uhr geöffnet. eine Minibar war leider nicht vorhanden.

2026-10-14 • via Nuitee
J
Jose • couple • br
10
2026-10-14 • via Nuitee
M
Maria Pilar • extended_group • sv
9
A great pick for Innsbruck!
Pros:

Location. Friendly staff. Good food. Nice rooms and super comfortable beds. Would totally recommend it.

Cons:

Nothing

2026-10-12 • via Nuitee
M
Madeline • solo_traveller • gb
6
Pros:

I loved the age of the building, the room was lovely. The check in staff, cleaners and breakfast staff were a delight.

Cons:

The hotel offers a wine bar, I don't usually expect to be treated like an inconvenience when ordering a glass of wine. I was though treated as such and beyond that the waiting staff were openly rude. This took the shine off what would have been a delightful stay.

2026-10-12 • via Nuitee
C
Circe • couple • ca
9
2026-10-12 • via Nuitee
S
Srinivasa • couple • us
9
2026-10-11 • via Nuitee