Best Western Plus Stevenson Manor

Hotels
•
Best Western Plus
9 (310 reviews)
1830 Lincoln Avenue , Calistoga , US
+1 707-942-1112

listing image 1
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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Business center
See all facilities

Review Highlights

Pros:
Very convenient location — walkable to town and close to restaurants
Clean rooms and facilities reported by multiple guests
Spacious rooms and bathrooms; some rooms include mini-kitchen
Good on-site amenities: pool, spa, stream room, sauna, free shuttle
Helpful staff and easy check-in
Ample parking and shuttle access to nearby wineries
Boutique feel appreciated by some guests
Cons:
Breakfast is basic, limited options and repetitive
Rooms not fully soundproof — some street or neighbor noise reported
Perceived high weekend pricing; some guests found rates too steep
Occasional service lapses (communication with booking.com, slow replacement of broken coffee pot)
Towels described as scratchy; one report of disinfectant smell
Some paid extras (bottled water) and limited sauna hours or saunas not working at times

Categories

Cleanliness
8.5
Rooms described as spotless in multiple reviews, but some guests noted a disinfectant smell and scratchy towels.
Service
9.3
Generally praised staff, helpful free shuttle and good check-in experiences; isolated service issues (booking.com communication and a slow replacement for a broken coffee pot) lowered the score slightly.
Location
9.5
Consistently highlighted as very convenient — easy walk into Calistoga, close to restaurants and event sites, shuttle access to wineries.
Room Quality
9
Spacious, well-appointed rooms and bathrooms with pleasant fixtures and mini-kitchens reported; some issues with noise and a few amenity complaints (towels, pod coffee).
Amenities
9.2
Good on-site amenities (pool, spa, stream room, sauna, shuttle) that guests enjoyed; occasional limitations noted (sauna hours, saunas not always working).
Value for Money
8.2
Value seen as strong on weekdays, but several guests found weekend pricing steep or not aligned with expectations; some paid extras (bottled water), lowering perceived value.
Food and Beverage
8.4
Breakfast described as basic American with limited and repetitive options; in-room coffee quality sometimes criticized.
Overall Experience
9.9
Many guests reported a very positive overall stay — clean, convenient, comfortable with enjoyable pool/spa and friendly staff — leading to high overall satisfaction despite a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Luxurious Accommodations
Indulge in the comfort of air-conditioned guest rooms equipped with modern amenities like a flat-screen cable TV, iPod docking station, and a coffee machine.

Delicious Dining Options
Start your day right with a complimentary daily breakfast featuring a variety of options including hot eggs, breakfast meat, fruits, and more.

Relaxation and Recreation
Take advantage of the steam room, dry sauna, and outdoor pool for ultimate relaxation. Explore nearby vineyards, hiking trails, and the Napa River for a memorable stay.

Experience the perfect blend of luxury and convenience at Best Western Plus Stevenson Manor. Book now for an unforgettable getaway!

Important information:

Please note: If arriving after 22:00, please contact property for arrangements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STS

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 310 reviews
Cleanliness: 8.5
Service: 9.3
Location: 9.5
Room Quality: 9
Amenities: 9.2
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 9.9
G
Georg • couple • de
8
Für ein paar entspannte Tage in Calistoga eine empfehlenswerte Unterkunft.
Pros:

Das Hotel liegt günstig, sodass man in wenigen Minuten entlang der Hauptstraße in den Ort gehen kann. Gleichzeitig ist aber die Entfernung zu den "Hotspots" des Ortes am Wochenende so groß, dass diese nicht störend wahrgenommen wurden. Etwas laut war in unserem Zimmer der nächtliche Straßenverkehr durch einzelne Autos oder LKWs. Das Frühstück entsprach amerikanischen Standards. Kostenloser Shuttleservice und einzelne vergünstigte touristische Leistungen wurden vom Hotel vermittelt. Der Pool war dank guter Wetterlage noch nutzbar. Unter der Woche sind die Übernachtungspreise sehr gut.

2026-10-30 • via Nuitee
K
Kerstin • family_with_children • de
10
2026-10-14 • via Nuitee
J
Jim • couple • us
9
2026-10-10 • via Nuitee
N
NATALIE • solo_traveller • us
6
Nice and convenient / boutique feel
Pros:

Cute boutique style Best Western easy to walk all around Calistoga.

Cons:

Didn’t like that they didn’t want to communicate with booking.com in extending communication confirming that I checked out a day early so that booking.com can refund my fourth night due to family health emergency

Also wish they had robes in the room, and wished the sauna was open more convenient hours earlier in the morning. Also wished for better pod coffee in the room.

2026-10-07 • via Nuitee
A
anne • extended_group • fr
9
Bel établissement moderne avec tout le confort
Pros:

Belle piscine belle grande chambre et belle douche

Cons:

Même pas une bouteille d’eau offerte. Tout est payant

2026-09-19 • via Nuitee
I
IVO CESAR • couple • br
9
Confortável e com boa estrutura.
Pros:

Estrutura muito boa, hotel novo ou renovado. Quarto e banheiro amplo.

Cons:

Café da manhã básico, podia ter mais opções.

2026-09-12 • via Nuitee
D
David • couple • nz
1
2026-09-12 • via Nuitee
M
Marina • couple • us
10
2026-09-08 • via Nuitee
H
Harmon • solo_traveller • us
8
Nice place
Pros:

Easy access to the get together of the family for the wedding

Cons:

Day one my coffee pot didn’t work and they never gave me a new one and I found out two days and that they didn’t even write it up so I had somebody else write it up

2026-08-26 • via Nuitee
L
Leon • family_with_children • nl
8
2026-08-22 • via Nuitee
M
Michal • solo_traveller • pl
10
2026-08-17 • via Nuitee
D
Donald • solo_traveller • us
10
Great, convenient location with clean facilities.
Pros:

Wonderful location with clean facilities.

Cons:

Nothing

2026-08-17 • via Nuitee
S
Sofiya • couple • us
8
2026-08-14 • via Nuitee
I
Ivan • couple • gb
9
Good place for staying in Napa Valley
Pros:

Spacious rooms, warm pool and nice sauna, a lot of parking spaces and quite close to city center with many restaurants. Cosmetic in the shower has a nice scent. They also give you shuttle pass which is convenient for nearby wineries.

Cons:

Breakfast could have been better. Not so many options available and they repeat day over day.
Rooms aren’t sound proof and you can hear tv of your neighbours.

2026-07-21 • via Nuitee
R
Reesha • couple • us
9
Great Location, quiet and clean room.
Pros:

Close to town. Hot Breakfast available. Quiet.

Cons:

Price was a little steep.

2026-07-19 • via Nuitee
M
Michael • couple • us
7
Read last ?
Pros:

Breakfast was adequate

Cons:

The room was spotless but had a disinfectant smell.
That was the only down side . We thought the first night for $200 was fair we thought the $300 + Friday night was outrageous and not a $300 per night facility.

2026-07-19 • via Nuitee
C
Caitlin • solo_traveller • us
10
2026-07-17 • via Nuitee
M
MengSu • family_with_children • tw
9
Food value for the location and nice staff.
Pros:

Clean and spacious. Like the little kitchen and the bathroom a lot! The pool is just like the photo, small, but okay to have a little fun.

2026-07-16 • via Nuitee
N
Nancy • solo_traveller • us
10
We thoroughly enjoyed our 2 night stay and definitely return.
Pros:

Spa, stream room and sauna was a plus. Loved the water fountain, patio sitting area. Breakfast was very nice.

Cons:

Only negative was the towels were not great…not soft, a bit scratchy

2026-07-16 • via Nuitee
S
Sandra • solo_traveller • us
10
Felt like we were in a premium facility.
Pros:

Layout, overall quality of facility

2026-07-05 • via Nuitee