Holiday Inn Express & Suites Phoenix - Tempe by IHG

Hotels
•
Holiday Inn Express
8.5 (552 reviews)
670 N. Scottsdale Road , Tempe , US
+1 480-784-2233

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable beds
Good breakfast
Cons:
Noisy rooms
Issues with cleanliness
Limited parking
Delayed service for towels

Categories

Cleanliness
7.71
Several reviews noted issues with cleanliness such as overpowering smells and dirty carpets.
Service
9.18
Consistent mentions of friendly and accommodating staff, positive experiences with service.
Location
8.22
Location was generally appreciated despite noise concerns from nearby highways and freeways.
Room Quality
7.67
Mixed experiences with room quality, highlighted concerns about noise, size, and room assignments.
Amenities
8.7
Amenities were positively highlighted, particularly breakfast options.
Value for Money
8.66
Good value for overall offerings, especially with positive remarks on free breakfast.
Food and Beverage
9.21
Breakfast options received high praise, with a variety of appealing choices.
Overall Experience
8.68
Despite some drawbacks in noise and room issues, guests generally reported a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:50

Property Description

Convenient Location
Holiday Inn Express & Suites Phoenix - Tempe, an IHG Hotel, offers a prime location just 17 km from Copper Square and Phoenix Convention Center. Perfect for both leisure and business travelers.

Modern Amenities
Enjoy a range of amenities including an outdoor swimming pool, fitness centre, and free WiFi throughout the property. Relax in the hot tub or stay productive at the on-site business centre.

Nearby Attractions
Explore nearby attractions like the Hall of Flame Firefighting Museum and Phoenix Zoo, all within a short distance from the hotel.

Experience comfort and convenience at Holiday Inn Express & Suites Phoenix - Tempe. Book your stay now for a memorable trip.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

8.5
Based on 552 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 8.68
J
Jesus • couple • us
10
2026-09-08 • via Nuitee
M
Mabelene • solo_traveller • us
10
2026-08-28 • via Nuitee
S
Sean • solo_traveller • us
9
Felt like an improvement from the last time I stayed there.
Pros:

Breakfast was fine, impressed they had bacon! Attentive staff. Quiet space.

Cons:

Maintenance being completed by end of day (masking tape on interior hall corners).

2026-08-25 • via Nuitee
J
Jen • solo_traveller • tw
10
Great location, excellent service, and very honest management.
Pros:

• Wonderful Basics: The location is excellent, the breakfast is great, and the overall service is outstanding.
• Honest and Efficient Management: I was overcharged by $10 due to an issue with Booking.com. When I contacted Booking.com customer service, they were extremely unhelpful and kept giving me the runaround. However, the hotel itself was fantastic—they stepped in and processed the refund directly the very next day after my check-out. I truly appreciate their honesty and efficiency!

2026-08-12 • via Nuitee
J
Jen • solo_traveller • tw
9
Good location, good breakfast.
2026-08-12 • via Nuitee
R
Randolph • solo_traveller • us
9
2026-08-11 • via Nuitee
E
Eli • couple • us
9
Pros:

Friendly staff, excellent complimentary breakfast, clean and comfortable. Close proximity to ASU.

2026-08-07 • via Nuitee
A
Andre Lucas • solo_traveller • br
10
2026-07-23 • via Nuitee
S
Salvador • solo_traveller • mx
8
Pros:

La cama y el desayuno

Cons:

El aparato de aire no dejaba dormir , hacia ruido

2026-07-21 • via Nuitee
J
John • extended_group • us
9
Nice hotel
Pros:

Clean and good location

Cons:

Check in person was not welcoming or friendly at all

2026-07-09 • via Nuitee
K
Katelund • solo_traveller • us
5
2026-07-06 • via Nuitee
G
Grandberry • couple • us
10
Amazeballs!
Pros:

Beautiful, clean, great location

Cons:

N/A

2026-07-06 • via Nuitee
H
Hans-Jorg • family_with_children • us
10
that was a perfect stay for one night before the flight and with great breakfast
Pros:

Breakfast

Cons:

nothing to say here

2026-06-27 • via Nuitee
S
Sarah • family_with_children • us
8
2026-06-21 • via Nuitee
M
Marisol • couple • us
10
2026-06-12 • via Nuitee
L
Lorraine • extended_group • us
7
Cons:

Took a long time to refund deposit

2026-06-12 • via Nuitee
R
Ruth • solo_traveller • us
9
2026-06-01 • via Nuitee
C
Carlos • solo_traveller • us
10
2026-06-01 • via Nuitee
A
Ada • couple • us
10
nothing fancy but it has everything I need and want- cleanliness and comfort
Pros:

The location was perfect for us, the cleanliness of the room was exceptional and super comfortable. This will be my go to hotel from now on. It is a 10/10 highly recommend.

Cons:

nothing

2026-05-29 • via Nuitee
D
Diana • family_with_children • us
5
Cons:

No me gustó por qué la tina d baño estaba sucia y tenía pelos

2026-05-27 • via Nuitee