Paramount Hotel Dubai

Hotels
8.5 (11508 reviews)
Marasi Drive , Dubai , ae

Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Beautiful hotel
Friendly staff
Nice location
Cons:
Cleanliness issues
Slow check-in process
Elevator card problems

Categories

Cleanliness
7.75
The cleanliness was mentioned to be below the expected standard, impacting the overall rating.
Service
9.25
Multiple reviews highlighted excellent hospitality and service, especially from staff members like Rana and Hakam.
Location
9.25
Location was positively mentioned as convenient and close to attractions.
Room Quality
8.75
Rooms received positive feedback for quality, despite some criticisms.
Amenities
8.25
Facilities were good but some reviews indicated areas for improvement, like the elevator system.
Value for Money
7.75
Some guests did not feel the value matched the cost due to service and cleanliness issues.
Food and Beverage
8.25
Generally positive feedback, though some considered breakfast quality below expectations for a 5-star hotel.
Overall Experience
8.75
Overall positive feedback despite some complaints about cleanliness and service delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:54

Property Description

Experience the magic of Dubai at Paramount Hotel, where movie magic meets luxurious comfort in the vibrant Business Bay district.

Hollywood-Themed Accommodations
Stay in style with our Hollywood-inspired rooms featuring glamorous movie star mirrors and rain showers, ensuring that every moment feels like a scene from your favorite film.

World-Class Amenities
Unwind at our outdoor resort-style swimming pool or pamper yourself at the Celebrity Spa. Stay active in our state-of-the-art fitness center and enjoy quality time with your family at the children’s playground.

Gastronomic Delights
Savor Californian-inspired cuisine in our renowned Speakeasy or indulge in a buffet breakfast at The Stage Restaurant. Plus, catch a private screening in our exclusive cinema for a truly unique experience.

Book your stay at Paramount Hotel Dubai today for an unforgettable getaway!

Important information:

Please inform Paramount Hotel Dubai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of AED 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note Room credit can not be accumulated and must be used on a daily basis.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for AED 50 per person per night when using an existing bed.
    People 12 years old and over stay for AED 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 11508 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.75
G
GARY solo_traveller gb
10
Pros:

Rana is an amazing floor manager always makes sure that my room is clean and I have everything that I need. His team is super friendly and very helpful.

2026-07-25 via Nuitee
K
Khalid couple us
10
2026-07-25 via Nuitee
S
Salih solo_traveller qa
10
2026-07-25 via Nuitee
A
Alex couple ro
10
10+ best hotel i’ve been in Dubai so far
Pros:

The property was amazing! Incredible room design, technology and insane bathroom. Very nice bathtub and shower, heated toilet seat and great bathrobes.

The gym is absolutely great. Is better equipped than most of the commercial gyms in the city.

The pool is also great! You have both shade and sun during the day.

And the staff were really nice to offer us a complimentary cake when they heard we are celebrating our engagement.

Amazing hotel, and stay! Would DEFF recommend

Cons:

The staff could inform you more about the rules. Where to pick-up food delivery, where you order the cabs etc. But its fine either way - if you ask them they are very polite

2026-07-25 via Nuitee
A
Abdullah extended_group kw
10
Pros:

Excellent housekeeping by Pradeep .He is very polite guy.

2026-07-25 via Nuitee
R
Ratana N. solo_traveller ae
8
2026-07-25 via Nuitee
O
Omri solo_traveller il
10
2026-07-25 via Nuitee
J
Jonah Lou couple ph
10
2026-07-25 via Nuitee
S
Sheli Meri couple il
9
Overall, the stay was very good. The hotel is good, the rooms are large, and the staff are kind and friendly, except for
Pros:

The best thing about my stay was the employee Ranga, whom I absolutely, absolutely, absolutely love!!! King of the world!!! He took care of us, kept coming to ask if everything was okay, and made sure we had everything we needed in our room!!! He is the best employee in this hotel, it’s Ranga.

After that, our lovely housekeeping staff member Sushmita was amazing. She was wonderful, our room was always clean and tidy. Well done to her—she is an excellent, kind, and friendly employee.

Other than that, the hotel is good, looks nice, is clean and well organized, the rooms are large, and the shower is luxurious.

Cons:

I really didn’t like the terrible service from the pool staff. It was simply awful.

I stayed at the hotel for three full weeks. During my entire stay, the pool staff were stingy with ice whenever we asked for it at the pool. They were not friendly and even argued with me over the ice I requested, as if I hadn’t already paid a lot of money for the hotel and wasn’t a guest staying there for a long time.

In my opinion, this is very poor service, especially for guests who stay at the hotel for almost an entire month.

Why don’t I deserve to receive ice at the pool? Why do I have to buy something from the pool bar just to get ice? Nowhere I’ve ever been has anyone made such a big deal about giving me ice. To me, this is poor service. Also, the employee at the pool who always wears a light blue shirt (I believe he is the pool supervisor) and has silver hair was always grumpy and unfriendly. He kept making faces and simply wasn’t nice.

You should also be careful during Happy Hour at the pool. One of the employees tried to overcharge us by charging the full price for the alcohol because he probably thought we didn’t know better. He then told us that he had “forgotten” the time.

What he didn’t know was that we had been staying at the hotel for an entire month, so we knew exactly how much everything cost and at what time Happy Hour started. Saying, “I forgot” isn’t acceptable. If I hadn’t been a customer who knew I was supposed to pay less, I would have ended up paying double the price. It’s simply outrageous.

Also, at the hotel’s restaurant on the M floor, when we paid in cash, the employee gave me 15 dirhams less in change and said, “Oh, I didn’t notice.” The exact same thing happened at the supermarket downstairs in the hotel.

That was the most disappointing part of the stay.

2026-07-25 via Nuitee
غلا couple ae
10
2026-07-24 via Nuitee
S
Saud couple kw
10
2026-07-24 via Nuitee
K
Khalifa couple ae
10
Pros:

Hakam at the reception is exceptional very friendly

2026-07-24 via Nuitee
M
Mohammed couple ae
10
Pros:

الاقامة رائعة والمعاملة راقية وبالأخص مصطفى حكم ف الاستقبال

2026-07-24 via Nuitee
G
Gifty solo_traveller gh
10
2026-07-24 via Nuitee
O
osher solo_traveller il
10
2026-07-24 via Nuitee
Q
Q.812 solo_traveller qa
10
Pros:

مميز طاقم عمل يستحق الثناء والتقدير والاحترام شكرآ لكم

2026-07-24 via Nuitee
A
Alamri family_with_children sa
10
Pros:

Great service from Hakam at the reception he was very friendly and always smiling

2026-07-23 via Nuitee
M
MUHAMMAD AHSAN TAHIR solo_traveller ae
10
2026-07-23 via Nuitee
K
Khalifa family_with_children ae
9
فندق جميل ويستحق التجربة
Pros:

مكان جميل يستحق التجربة.

Cons:

.

2026-07-23 via Nuitee
A
AHMED couple om
10
لنا عودة اخرى
Pros:

الموقع قريب جداً من مول دبي وبرج خليفه , الاطلاله ممتازه والسعر ممتاز والتعامل ممتاز

Cons:

وجدة غرفة النوم بدون التجهيزات الفندقيه مثل سائل الاستحمام والأدوات مثل بروش الاسنان وغيره ولكن بمجرد اتصالي فيهم تم توفير كل المستلزمات

2026-07-23 via Nuitee