Chic & Basic dot

Hotels
8.8 (3453 reviews)
5 Calle del Maestro Victoria , Madrid , es

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Very clean
Spacious rooms
Cons:
Issues with breakfast
Limited amenities
No hot water

Categories

Cleanliness
8.94
The cleanliness was praised as excellent, with multiple reviews highlighting the hotel as very clean.
Service
9.11
Staff were generally described as friendly and helpful, although some reviews noted issues with communication.
Location
9.45
The location received high marks for being central and perfect for exploring the city.
Room Quality
8.7
Rooms were described positively, though some reviews mentioned issues like hard beds and lack of amenities.
Amenities
8.43
Some guests were disappointed by the lack of amenities like toiletries and breakfast, affecting the overall score.
Value for Money
8.89
The hotel was seen as reasonably priced for its quality and location.
Food and Beverage
7.94
Negative feedback about the breakfast offering led to a lower score for food and beverage.
Overall Experience
8.91
Most guests had a positive overall experience, but some issues noted affected the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Central Location in Madrid

Located in the heart of Madrid's Centro district, Chic & Basic dot offers a prime location just steps away from iconic landmarks such as Plaza Mayor, Gran Via, and Puerta del Sol. With Mercado San Miguel and the city centre within walking distance, guests can immerse themselves in the vibrant atmosphere of the city.

Comfortable Rooms with Modern Amenities

The air-conditioned rooms at Chic & Basic dot are designed for both comfort and convenience, featuring free WiFi, flat-screen TVs, and safety deposit boxes. Each room is equipped with cozy bed linen and towels, ensuring a relaxing stay for every guest.

Exceptional Service and Dining Options

Guests can start their day with a delicious à la carte or continental breakfast at the hotel. The multilingual staff at the 24-hour front desk are always ready to assist with any inquiries, providing valuable insights and assistance to make your stay memorable.

Experience the perfect blend of comfort and convenience at Chic & Basic dot. Book your stay now to enjoy the best of Madrid's hospitality.

Important information:

When booking 5 or more rooms or more than 5 nights, different policies and additional supplements may apply.
The property will contact the guest once the reservation is confirmed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.8
Based on 3453 reviews
Cleanliness: 8.94
Service: 9.11
Location: 9.45
Room Quality: 8.7
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
V
Virginia • couple • uy
10
La ubicación es perfecta cerca de todo te da la posibilidad de las compras llevarlas y seguir de paseo, la habitación sú
Pros:

La ubicación es perfecta cerca de todo te da la posibilidad de las compras llevarlas y seguir de paseo, la habitación súper cómoda moderna y completa y muy amables todos en la recepción sin dudas pasa a ser mi preferido de Madrid ❤️

Cons:

Nada está todo perfecto

2026-06-05 • via Nuitee
L
Leslie • solo_traveller • bb
8
2026-06-04 • via Nuitee
E
Elena • couple • es
10
2026-06-03 • via Nuitee
F
Francesca • couple • it
10
Pros:

Molto pulita, super in centro città

Cons:

Camera un pó piccola

2026-06-02 • via Nuitee
J
Jose Antonio • solo_traveller • es
9
Pros:

Ubicación, tamaño y comodidad de la habitación, limpieza

Cons:

El precio es algo alto, pero es un tema generalizado en Madrid

2026-06-01 • via Nuitee
S
sülük • solo_traveller • tr
8
2026-06-01 • via Nuitee
B
Benny • couple • ae
9
Perfect City Centre location and reasonable price
Pros:

Great location in the city center for tourists. Price was reasonable for the area with many other hotels charging significantly more. Perfect base if you want to be close to the middle of the city and not pay too much on room fees. We were fortunate to be upgraded to a larger room, which was nice, but the shower and bathroom, bed and room size was good. Staff very friendly.

Cons:

Nothing really. Everything was fine and we have no complaints to raise, or reasons to dislike anything.

2026-06-01 • via Nuitee
S
Salima • couple • ma
8
2026-06-01 • via Nuitee
E
Esma • couple • tr
5
Pros:

Location

Cons:

Room is not clean

2026-05-29 • via Nuitee
S
silvia • couple • es
10
Fantastica opción en el centro
Pros:

Me gustó todo, la situación es perfecta y esta limpisimo. Además la habitacion tiene un tamaño correcto y es bonito.

Cons:

el precio

2026-05-29 • via Nuitee
I
Ignacio • solo_traveller • es
8
Lo mejor el personal
Pros:

El personal muy amable

Cons:

Necesita una renovación

2026-05-28 • via Nuitee
E
Eduardo • couple • ar
8
Pros:

La atencion y la ubicacion

2026-05-28 • via Nuitee
A
Alessandro • solo_traveller • it
9
2026-05-28 • via Nuitee
N
Natia • couple • ge
10
Cons:

4 დღე ვიყავით და პირსახოცები არ გამოუცვლიათ საერთოდ, ყავა დაგვახვედრეს მხოლოდ პირველ დღეს, მერე აღარ მოუტანიათ.

2026-05-27 • via Nuitee
M
Margarita • solo_traveller • es
6
2026-05-24 • via Nuitee
J
Jelena • solo_traveller • rs
9
2026-05-24 • via Nuitee
A
Adriana • couple • ar
10
Muy buena.
Pros:

Ubicación súper céntrica. Limpieza. Tranquilidad. Amabilidad del personal.

Cons:

NA

2026-05-24 • via Nuitee
E
Eusebio • solo_traveller • es
9
Pros:

Nos dieron a elegir la habitacion y elegimos la que esta el colchon en el suelo y la verdad que estuvimos fenomenal

Cons:

Que no tuviera puerta el cuarto de baño , muy bonito pero no hace su función de que no salgan lis olores

2026-05-24 • via Nuitee
T
tim • couple • us
9
Excellent location and comfortable room
2026-05-23 • via Nuitee
E
ELIVONE • couple • br
8
Cons:

O hotel mudou o nome e não atualizou tivemos dificuldades em localizar. O atendente compensou o contratempo com up grade.

2026-05-23 • via Nuitee