ITC Hotel

Hotels
7.2 (2951 reviews)
Prinsengracht 1051 , Amsterdam , NL
+31 20 623 0230

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
5.53
Numerous complaints regarding cleanliness, including visible bed bugs and dirty linens.
Service
7
Mixed sentiments; some staff were friendly, but others were reported to be unhelpful or aggressive.
Location
9.04
The hotel is well-located, close to points of interest.
Room Quality
6.49
Rooms were noted as either too small or poorly equipped, with issues like low ceiling height.
Amenities
6.52
Basic amenities were lacking, such as no proper bedding as per booking and poorly functioning facilities.
Value for Money
6.48
Many felt the price did not reflect the quality of their stay.
Food and Beverage
9.03
Positive remarks about the coffee availability and location for refreshments.
Overall Experience
7.5
Despite some positive aspects, significant negatives impacted the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:30

Property Description

Charming Accommodation in the Heart of Amsterdam

Unique Room Interiors: Each room at ITC Hotel boasts a unique interior design, along with cable TV and free private safes for your convenience.

Convenient Location: Situated just a short walk from Rembrandt Square, our hotel offers easy access to popular attractions like The Hermitage Museum and The Heineken Experience.

Authentic Dutch Experience: Immerse yourself in the local culture with our traditional Dutch architecture and cozy atmosphere.

Book your stay at ITC Hotel now to experience the best of Amsterdam!

Important information:

Some of the rooms are located in an annex building, 49 feet from the main building.

During booking, all guests should state their expected arrival time using the Guest Comments box.

After booking, please note that the hotel holds the right to pre-authorize your credit card. To settle the payment with the provided credit card, it is important that the card is shown at check-in.

Please note that there is no elevator and there are steep stairs, making it less suitable for elderly or disabled guests.

Please note when booking 3 rooms or more, group cancelation conditions apply. Please contact the hotel directly for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.2
Based on 2951 reviews
Cleanliness: 5.53
Service: 7
Location: 9.04
Room Quality: 6.49
Amenities: 6.52
Value for Money: 6.48
Food and Beverage: 9.03
Overall Experience: 7.5
Z
Zalán • extended_group • hu
7
2026-09-19 • via Nuitee
J
Joakim • couple • dk
9
Pros:

Very close to the center!

2026-09-19 • via Nuitee
C
camila • couple • es
10
Hotel genial
Pros:

Las personas de recepción super amables, la ubicación es excelente !

2026-09-18 • via Nuitee
G
Giraldo • couple • es
10
Great stay, excellent location and lovely staff.
Pros:

The staff were very friendly, helpful and attentive. The location was excellent and the hotel offered very good value for money.

Cons:

Nothing, everything went well during my stay.

2026-09-18 • via Nuitee
O
Oberholzer • solo_traveller • za
8
rest full peacefull
Pros:

Hi So i ws very happy with the place and had no problems i would just say maybe look at more options on breakfast or a snack bar as not all tourist use cash so took me some time to get a atm to draw cash for use in the hotel

Cons:

Had no dislikes

2026-09-18 • via Nuitee
G
Giraldo • solo_traveller • es
10
Great stay, excellent location and lovely staff.
Pros:

The staff were very friendly, helpful and attentive. The location was excellent and the hotel offered very good value for money.

Cons:

Nothing, everything went well during my stay.

2026-09-18 • via Nuitee
T
Tristan • couple • gb
3
2026-09-17 • via Nuitee
B
Borislav • family_with_children • bg
7
Панорама
Pros:

Разположението

Cons:

Много е тясно

2026-09-16 • via Nuitee
V
Vladyslav • couple • ua
6
2026-09-16 • via Nuitee
Y
Yasmine • couple • it
6
Pros:

La posizione

Cons:

La camera, non molto pulita, non molto profumata
Per il prezzo pagato mi aspettavo un pochino meglio !

2026-09-16 • via Nuitee
O
OKTAN • extended_group • il
7
It was great, we had everything we needed and it was great for the price
Pros:

The room was just what we needed. We each had a clean towel that was changed everyday, and everything was fine.
The staff is really nice and helpful.

Cons:

The walls are thin as paper and the doors get stuck and are really hard to push/pull.
Some of the pillows were terrible and some were okay.

2026-09-14 • via Nuitee
G
gérard • family_with_children • fr
1
2 ch x 3 jours réservés, départ dés le lendemain de la première nuit. Perte sèche 1184 euros MERCI
Pros:

rien

Cons:

mensonge éhonté entre les photos présentées sur votre site et la réalité
pas de lavabo mais un lave main?
assis sur les toilettes on a les pieds dans la douche.
L'interrupteur d'éclairage du miroir du lave main qui éclaire la chambre toute la nuit
lit humide
Télévision qui ne fonctionne pas.
Chambre exigüe
fenêtre donnant sur un mur à 1 mètre .
Du vol, du vol, du vol.
Le seul intérêt de ce bouiboui est éventuellement pour des jeunes qui se moquent du confort la situation géographique au centre de la ville

2026-09-14 • via Nuitee
J
James • solo_traveller • gb
6
2026-09-14 • via Nuitee
G
Gary • solo_traveller • gb
8
2026-09-14 • via Nuitee
J
Joerg • solo_traveller • fr
3
Pros:

Location

Cons:

First assigned room not cleaned. Second room clean. Very Noisy from 1 am till 6 am.

2026-09-13 • via Nuitee
N
Nugent • solo_traveller • au
7
Let’s face it, people often make the place (yell-out to Sanjin :-),staff were friendly & helpful & I made some n
Pros:

Definitely the location & given the space in the room, it was well laid out.

Cons:

In my room , I couldn’t get any phone reception, the tv couldn’t tune-in clearly either & therefore was buffering & the drain in the shower wasn’t draining correctly, I ended up standing in a puddle & reduced the water flow to allow drainage.
But the water was nice & warm.

2026-09-12 • via Nuitee
V
Van der meer • solo_traveller • nl
6
Pros:

Het is een hotel op een mooie locatie.
Eenvoudige schone kamer.
Mooi en schoon sanitair.

Cons:

Het was heel erg gehorig.

2026-09-07 • via Nuitee
L
Leyla • couple • fr
5
Très moyen !
Pros:

L’emplacement au centre de la ville

Cons:

La propreté est catastrophique, lits sales, odeur insupportable venant de la douche…

2026-09-06 • via Nuitee
H
Hasret • couple • fr
10
La qualité justifie le prix.
Pros:

L’emplacement est sympas on est assez proche du centre-ville à pied, le tram est à 2 et le métro à 5 minutes. Le personnel était accueillant et bienveillant.

Cons:

Après avoir pris une douche, je me suis rendu compte, avec la buée de l’eau chaude, des traces laissés sûrement par les précédents clients sur la vitre de douche.

2026-09-06 • via Nuitee
S
Seyda • couple • de
1
Pros:

Garnicht

Cons:

Die Zimmer war nicht was wir gebucht haben unter die Erde ohne Fenster schrecklich

2026-09-04 • via Nuitee