ITC Hotel

Hotels
7.2 (2951 reviews)
Prinsengracht 1051 , Amsterdam , NL
+31 20 623 0230

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
5.53
Numerous complaints regarding cleanliness, including visible bed bugs and dirty linens.
Service
7
Mixed sentiments; some staff were friendly, but others were reported to be unhelpful or aggressive.
Location
9.04
The hotel is well-located, close to points of interest.
Room Quality
6.49
Rooms were noted as either too small or poorly equipped, with issues like low ceiling height.
Amenities
6.52
Basic amenities were lacking, such as no proper bedding as per booking and poorly functioning facilities.
Value for Money
6.48
Many felt the price did not reflect the quality of their stay.
Food and Beverage
9.03
Positive remarks about the coffee availability and location for refreshments.
Overall Experience
7.5
Despite some positive aspects, significant negatives impacted the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:30

Property Description

Charming Accommodation in the Heart of Amsterdam

Unique Room Interiors: Each room at ITC Hotel boasts a unique interior design, along with cable TV and free private safes for your convenience.

Convenient Location: Situated just a short walk from Rembrandt Square, our hotel offers easy access to popular attractions like The Hermitage Museum and The Heineken Experience.

Authentic Dutch Experience: Immerse yourself in the local culture with our traditional Dutch architecture and cozy atmosphere.

Book your stay at ITC Hotel now to experience the best of Amsterdam!

Important information:

Some of the rooms are located in an annex building, 49 feet from the main building.

During booking, all guests should state their expected arrival time using the Guest Comments box.

After booking, please note that the hotel holds the right to pre-authorize your credit card. To settle the payment with the provided credit card, it is important that the card is shown at check-in.

Please note that there is no elevator and there are steep stairs, making it less suitable for elderly or disabled guests.

Please note when booking 3 rooms or more, group cancelation conditions apply. Please contact the hotel directly for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.2
Based on 2951 reviews
Cleanliness: 5.53
Service: 7
Location: 9.04
Room Quality: 6.49
Amenities: 6.52
Value for Money: 6.48
Food and Beverage: 9.03
Overall Experience: 7.5
A
Amad • couple • be
1
2026-10-13 • via Nuitee
J
Jamal • solo_traveller • at
1
2026-10-13 • via Nuitee
J
Jorge Rubilar B • solo_traveller • cl
10
Pros:

Comodidad

Cons:

Sin comentarios

2026-10-13 • via Nuitee
R
Rita • couple • hu
4
2026-10-13 • via Nuitee
S
Stelzer • family_with_children • at
3
War okay für 2 Sterne
Cons:

Zimmer schmutzig

2026-10-12 • via Nuitee
N
Nina • couple • de
7
Alles gut
Pros:

Es ist sehr zentral gelegen und daher preislich unschlagbar. Das Personal ist freundlich. Die Ausstattung im Hotel ist okay, schon etwas abgerockt. Für die Nacht sind Ohrstöpsel zu empfehlen.

2026-10-11 • via Nuitee
G
Giraldo • solo_traveller • es
10
Pros:

La ubicación es excelente muy céntrica encuentras todo alrededor restaurantes bares tiendas , todo el personal muy amable , y la calidad precio está genial

2026-10-10 • via Nuitee
T
Tash • solo_traveller • au
7
Pros:

Location was excellent. The beds were surprisingly comfortable. The staff were very accommodating to requests. I had a very late check in and the lovely man at reception helped me get my large suitcase up the very narrow steps. Was on the more affordable side for Amsterdam. Very basic but did the job.

Cons:

The room was tiny, which was expected but some little changes could make a big difference for such a smalll space. There were no hooks to hang towels. One of pillows was awful, (the other was fine). The cabinet where the safe was didnt fit the space and just took up unnecessary space, as did a pointless, unplugged telephone with it plug wrapped around it. Our room only seemed to be cleaned if we asked and I had to ask for toilet paper and a bathroom mat. Could hear everything going on inside people's rooms as walking past. Staff weren't always at reception during opening hours and after waiting around had to come back to make a request. The stairs are challenging but also that's just the building.

2026-10-09 • via Nuitee
T
Tash • solo_traveller • au
6
2026-10-09 • via Nuitee
G
Giraldo • solo_traveller • es
10
Pros:

La ubicación es perfecta , y el personal es muy amable

2026-10-08 • via Nuitee
V
VoJu • solo_traveller • ua
9
2026-10-07 • via Nuitee
Z
Zalán • extended_group • hu
7
2026-09-19 • via Nuitee
J
Joakim • couple • dk
9
Pros:

Very close to the center!

2026-09-19 • via Nuitee
C
camila • couple • es
10
Hotel genial
Pros:

Las personas de recepción super amables, la ubicación es excelente !

2026-09-18 • via Nuitee
G
Giraldo • couple • es
10
Great stay, excellent location and lovely staff.
Pros:

The staff were very friendly, helpful and attentive. The location was excellent and the hotel offered very good value for money.

Cons:

Nothing, everything went well during my stay.

2026-09-18 • via Nuitee
O
Oberholzer • solo_traveller • za
8
rest full peacefull
Pros:

Hi So i ws very happy with the place and had no problems i would just say maybe look at more options on breakfast or a snack bar as not all tourist use cash so took me some time to get a atm to draw cash for use in the hotel

Cons:

Had no dislikes

2026-09-18 • via Nuitee
G
Giraldo • solo_traveller • es
10
Great stay, excellent location and lovely staff.
Pros:

The staff were very friendly, helpful and attentive. The location was excellent and the hotel offered very good value for money.

Cons:

Nothing, everything went well during my stay.

2026-09-18 • via Nuitee
T
Tristan • couple • gb
3
2026-09-17 • via Nuitee
V
Vladyslav • couple • ua
6
2026-09-16 • via Nuitee
B
Borislav • family_with_children • bg
7
Панорама
Pros:

Разположението

Cons:

Много е тясно

2026-09-16 • via Nuitee