ITC Hotel

Hotels
7.2 (2832 reviews)
Prinsengracht 1051 , Amsterdam , nl

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
5.53
Numerous complaints regarding cleanliness, including visible bed bugs and dirty linens.
Service
7
Mixed sentiments; some staff were friendly, but others were reported to be unhelpful or aggressive.
Location
9.04
The hotel is well-located, close to points of interest.
Room Quality
6.49
Rooms were noted as either too small or poorly equipped, with issues like low ceiling height.
Amenities
6.52
Basic amenities were lacking, such as no proper bedding as per booking and poorly functioning facilities.
Value for Money
6.48
Many felt the price did not reflect the quality of their stay.
Food and Beverage
9.03
Positive remarks about the coffee availability and location for refreshments.
Overall Experience
7.5
Despite some positive aspects, significant negatives impacted the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:30

Property Description

Charming Accommodation in the Heart of Amsterdam

Unique Room Interiors: Each room at ITC Hotel boasts a unique interior design, along with cable TV and free private safes for your convenience.

Convenient Location: Situated just a short walk from Rembrandt Square, our hotel offers easy access to popular attractions like The Hermitage Museum and The Heineken Experience.

Authentic Dutch Experience: Immerse yourself in the local culture with our traditional Dutch architecture and cozy atmosphere.

Book your stay at ITC Hotel now to experience the best of Amsterdam!

Important information:

Some of the rooms are located in an annex building, 49 feet from the main building.

During booking, all guests should state their expected arrival time using the Guest Comments box.

After booking, please note that the hotel holds the right to pre-authorize your credit card. To settle the payment with the provided credit card, it is important that the card is shown at check-in.

Please note that there is no elevator and there are steep stairs, making it less suitable for elderly or disabled guests.

Please note when booking 3 rooms or more, group cancelation conditions apply. Please contact the hotel directly for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 37.50 per day.

Location

Guest Reviews

7.2
Based on 2832 reviews
Cleanliness: 5.53
Service: 7
Location: 9.04
Room Quality: 6.49
Amenities: 6.52
Value for Money: 6.48
Food and Beverage: 9.03
Overall Experience: 7.5
D
Dilara • solo_traveller • tr
7
Herşey yeterli
Pros:

Bizi karşı bloğa götürdü , odalar küçük ama temiz merkezi konumu var , eşimle gittik oldukça yeterli fiyatı da en iyisi

Cons:

Bize giriş kat oda verildi camsız ve havasızdı

2026-06-20 • via Nuitee
M
Melis • extended_group • tr
6
2026-06-18 • via Nuitee
N
Najim • solo_traveller • gb
7
2026-06-18 • via Nuitee
L
Luna • solo_traveller • nl
10
Pros:

Comfortabel

Cons:

-

2026-06-18 • via Nuitee
S
Silvia • solo_traveller • it
8
2026-06-18 • via Nuitee
N
Nasre • couple • se
7
2026-06-17 • via Nuitee
F
Francisco • solo_traveller • es
8
2026-06-17 • via Nuitee
M
Muhammad Hamza • solo_traveller • gb
8
2026-06-17 • via Nuitee
S
Sienna • solo_traveller • nl
7
2026-06-16 • via Nuitee
R
Rafaela • solo_traveller • gr
1
2026-06-15 • via Nuitee
M
Milena • solo_traveller • it
10
2026-06-14 • via Nuitee
L
Lengel • couple • us
1
A scam…. not worth ANY of your money!
Pros:

I didn’t like any from this property! It was filthy, smelt like MOLD, had serious safety concerns and had to leave the property before my stay was over.

Cons:

The smell was moldy, the female Lee walked into my hotel room unannounced and was shocked when she saw I was in the room. She closed the door immediately and then knocked and was out of breath from being caught of guard… which was weird because myself and my partner were in shock because she walked into the room without a knock. She took a photo of the bed and said it was for house keeping, which they don’t have housekeeping come unless requested… and we never did request it. Overall if you wnat to find a place to actually relax and feel safe DO NOT GO HERE!!! also MOLD IS SO BAD!

2026-06-13 • via Nuitee
W
Wojcik • solo_traveller • nl
8
2026-06-12 • via Nuitee
J
Jan Willem • solo_traveller • nl
7
Pros:

Locatie

Cons:

Gedateerd

2026-06-12 • via Nuitee
A
albarracin • solo_traveller • es
10
2026-06-10 • via Nuitee
A
Abo yonis • solo_traveller • il
10
2026-06-09 • via Nuitee
S
Stephen • extended_group • gb
5
2026-06-09 • via Nuitee
A
Andre • couple • fr
5
2026-06-08 • via Nuitee
S
sapmaz • extended_group • de
2
Sevmedik
Cons:

İnsaat calismasi var onunde kaplama var
Sabah erken gurultu oldu alarm caldi uyandirdi

2026-06-08 • via Nuitee
J
Jana • solo_traveller • cz
8
Pros:

Na dvě noci bohatě stačilo. Stejně jsme tam jen spali.

2026-06-06 • via Nuitee