ITC Hotel

Hotels
7.2 (2816 reviews)
Prinsengracht 1051 , Amsterdam , nl

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
5.53
Numerous complaints regarding cleanliness, including visible bed bugs and dirty linens.
Service
7
Mixed sentiments; some staff were friendly, but others were reported to be unhelpful or aggressive.
Location
9.04
The hotel is well-located, close to points of interest.
Room Quality
6.49
Rooms were noted as either too small or poorly equipped, with issues like low ceiling height.
Amenities
6.52
Basic amenities were lacking, such as no proper bedding as per booking and poorly functioning facilities.
Value for Money
6.48
Many felt the price did not reflect the quality of their stay.
Food and Beverage
9.03
Positive remarks about the coffee availability and location for refreshments.
Overall Experience
7.5
Despite some positive aspects, significant negatives impacted the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:30

Property Description

Charming Accommodation in the Heart of Amsterdam

Unique Room Interiors: Each room at ITC Hotel boasts a unique interior design, along with cable TV and free private safes for your convenience.

Convenient Location: Situated just a short walk from Rembrandt Square, our hotel offers easy access to popular attractions like The Hermitage Museum and The Heineken Experience.

Authentic Dutch Experience: Immerse yourself in the local culture with our traditional Dutch architecture and cozy atmosphere.

Book your stay at ITC Hotel now to experience the best of Amsterdam!

Important information:

Some of the rooms are located in an annex building, 49 feet from the main building.

During booking, all guests should state their expected arrival time using the Guest Comments box.

After booking, please note that the hotel holds the right to pre-authorize your credit card. To settle the payment with the provided credit card, it is important that the card is shown at check-in.

Please note that there is no elevator and there are steep stairs, making it less suitable for elderly or disabled guests.

Please note when booking 3 rooms or more, group cancelation conditions apply. Please contact the hotel directly for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 37.50 per day.

Location

Guest Reviews

7.2
Based on 2816 reviews
Cleanliness: 5.53
Service: 7
Location: 9.04
Room Quality: 6.49
Amenities: 6.52
Value for Money: 6.48
Food and Beverage: 9.03
Overall Experience: 7.5
R
Reberto • solo_traveller • nl
8
2026-05-29 • via Nuitee
N
Nicolas • family_with_children • ch
3
Cons:

Very noisy, both sound from the street, and from within the premises. Soundproof is very, very poor. Room very small with very basic comfort, shower kind of broken, hair from previous clients... So value for money for very low

2026-05-29 • via Nuitee
S
Sarah • solo_traveller • de
2
Ich habe die zweite Nacht die ich gebucht habe nicht mehr dort verbracht!
Pros:

Die Lage war nicht schlecht.

Cons:

Ich bekam ein Zimmer im Keller ohne Fenster. Es war leider von Mücken befallen und es gab kein heißes Wasser im Waschbecken.
Der Stuhl im Zimmer war komplett dreckig.
Man spürte im Keller die Tram die auf der Straße auch Nachts vorbei fuhr. Sehr unangenehm.

2026-05-27 • via Nuitee
D
dimitrios_fryd • solo_traveller • gr
6
2026-05-26 • via Nuitee
A
Amir • couple • de
8
2026-05-26 • via Nuitee
N
Nakul • solo_traveller • de
1
Pros:

Nothing

2026-05-26 • via Nuitee
A
Andreu • solo_traveller • es
4
Pros:

La ubicació

Cons:

La porta de l'entrada és extremadament sorollosa, és imposible no despertar-te cada cop que es tanca la porta.
Poca ventilació

2026-05-26 • via Nuitee
G
Gabriella • extended_group • it
6
2026-05-24 • via Nuitee
M
Marion • couple • fr
6
Pros:

La localisation
Chambre propre et bien agencée

Cons:

Escaliers très raides pour monter les valises
Rue assez bruyante/isolation
Fuite dans la cabine de douche
Chambre assez petite

2026-05-23 • via Nuitee
N
noemipellegatta • solo_traveller • it
4
2026-05-23 • via Nuitee
L
Laurence • solo_traveller • fr
4
Cons:

L'échafaudage qui cachait la vue, le sol sale, la porte de la salle de bain ne fermait pas....

2026-05-23 • via Nuitee
D
Delaye • solo_traveller • fr
10
2026-05-22 • via Nuitee
J
Jorge • extended_group • br
10
2026-05-22 • via Nuitee
L
Lamiaa • family_with_children • ma
4
2026-05-21 • via Nuitee
C
CID • extended_group • es
1
MALA
Pros:

La ubicación, lo único que me pudo gustar

Cons:

Habitación minúscula y mala en general. La cama mala, muy mala. La limpieza regular.
Presencia de mosquitos. Pasé 2 malas noches! No volvería a reservar este hotel. No ofrece tampoco desayuno!

2026-05-21 • via Nuitee
B
Benmoussa • solo_traveller • pl
10
Pros:

Great, peaceful place to stay
​Had a really good three night stay here. The hotel is nice and calm. The best part was definitely the staff. the guys at reception were so kind and gave us a very warm welcome. Thanks for a great stay!

2026-05-21 • via Nuitee
J
Jpfreitas91 • extended_group • pt
6
2026-05-21 • via Nuitee
H
Hicham • solo_traveller • fr
10
2026-05-19 • via Nuitee
E
Elsa • extended_group • fr
4
On s’attendait à mieux
Pros:

La localization était tres bien

Cons:

Nous avions des fenêtres vraiment très petite donc pratiquement pas de lumière.
Nous avons été dérangées à minuit dans notre chambre car un membre du staff souhaitait prendre notre radiateur pour le prêter à une autre chambre…
La propreté n’était pas au top, la chambre et la salle de bain privée ne sentaient pas bon.

2026-05-19 • via Nuitee
K
Kayleigh • couple • us
5
was okay for the 3 days we were in amsterdam
Pros:

beds were comfortable

Cons:

room was super small and not at all spacious, towered over the shower head and i’m only 5’3.

2026-05-19 • via Nuitee