Holiday Inn Istanbul Old City by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1165 reviews)
Gencturk Cad. Sirvanizade Sok. No:5 Vezneciler , Istanbul , tr

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Limited vegan-friendly restaurant options

Categories

Cleanliness
7.73
Mixed sentiments regarding cleanliness; some guests noted issues with bathroom cleanliness and overall room condition.
Service
9.2
Numerous positive mentions of staff friendliness and quick responses to guest requests.
Location
9.24
Conveniently located near dining and public transport, highly praised by guests.
Room Quality
8.19
Generally comfortable with a few comments on the need for refreshing and minor maintenance issues.
Amenities
8.72
The breakfast variety was noted as good but with some room for improvement.
Value for Money
8.68
Competitive pricing reported in relation to location and quality.
Food and Beverage
8.23
Breakfast was appreciated but lacked variety in options.
Overall Experience
8.8
Overall experience reflected according to high location and service ratings despite some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:27

Property Description

Luxurious Accommodation and Prime Location

Spa and Fitness Center for Relaxation and Wellness
Indulge in traditional marble hammam or foam massages at our spa, or keep up with your fitness routine at our well-equipped fitness center before exploring Istanbul's attractions.

Dining Excellence with Modern Restaurant and Bar
Experience a culinary delight with a blend of international and Turkish cuisines, including vegetarian and gluten-free options, at our modern restaurant and bar.

Book your stay at Holiday Inn Istanbul - Old City for a perfect blend of luxury, convenience, and comfort in the heart of Istanbul.

Important information:

Old City Guests are kindly requested to show the credit card used for reservation upon check-in.

Guests wish to use airport transfer are kindly reminded to inform the hotel about their flight details in advance for necessary arrangements.

Contact details can be found in booking confirmation.

Please note that due to area regulations, car entrance is not allowed between 10:00 and 21:00, however, car exit is allowed.

Check-in time is 14.00: Early check-in is subject to 40 Euros additional charge depending on availibility.

The spa, massage and hamam are open daily from 11:00 to 21:00.

The fitness center is open daily from 07:00 to 21:00.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 17 years old stay for € 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1165 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
K
katarzyna • solo_traveller • pl
3
Pros:

The location is great.

Cons:

The rooms were a little dirty and the hotel definitely needs renovation. There wasnt too much choince of food at breakfast and the missing items were not replenished / replenished after a long time. I've been to Holiday Inn in different countries and really enjoyed the quality, but just not the one in Istambul.

2026-05-30 • via Nuitee
E
Elyzaveta • solo_traveller • ua
4
Overall, the room did not meet basic cleanliness and maintenance standards.
Pros:

Good location. Good staff

Cons:

The room was very dirty. I specifically requested a room with a bathtub and a nice view. While I did receive a room with a bathtub, it was dirty and had mud inside it. The view from the room was very disappointing and far from what I expected.
Additionally, the bathroom door was broken and could not be closed, which made the stay uncomfortable and lacked privacy.

2026-05-30 • via Nuitee
F
FILLIPUS • couple • za
9
Staff go an extra mile and always willing to help
Pros:

Location

Cons:

Can’t fault anything from the top of my head

2026-05-29 • via Nuitee
S
Sergey • solo_traveller • ru
7
2026-05-26 • via Nuitee
P
Plamen • extended_group • bg
10
2026-05-25 • via Nuitee
R
Ricardo • couple • qa
9
Pros:

Everything

Cons:

None

2026-05-21 • via Nuitee
M
María Elena • solo_traveller • es
7
Pros:

Limpieza de la habitación todos los días. El personal es amable. El hotel es tranquilo.

Cons:

El desayuno tiene muchas opciones de ensaladas pero muy poco embutido y quesos. Los dulces no son muy variados ni de calidad. El desayuno se repitió los tres días de la estancia.

2026-05-20 • via Nuitee
M
Marco • solo_traveller • it
8
2026-05-19 • via Nuitee
R
Ricardo • couple • qa
8
Good location , nice staff
Pros:

Location and staff.
A the dining room specially miss Gigdem , very kind and helpful .

Cons:

None

2026-05-19 • via Nuitee
A
Adiseno • solo_traveller • id
9
Pros:

Cleanliness, price and helpful staff

Cons:

Some facility were broken such as flexible shower and the window. It does not matter so much for me as I prefer to use the alternative

2026-05-19 • via Nuitee
K
Kudukhashvili • solo_traveller • ge
10
2026-05-18 • via Nuitee
W
Wealth • couple • us
8
2026-05-18 • via Nuitee
M
Mimoglu • solo_traveller • gb
10
Pros:

Staff very helpful,Osman at reception was extremely helpful

Cons:

All was postive for me

2026-05-17 • via Nuitee
B
Bryan • couple • nz
9
2026-05-17 • via Nuitee
L
Lyuda • solo_traveller • ru
10
2026-05-13 • via Nuitee
K
Kenan • solo_traveller • de
9
Pros:

Sehr freundliche Mitarbeiter und gutes Frühstück.

2026-05-12 • via Nuitee
A
Artan • couple • al
9
Good but The shower floor was slippery. This poses a risk.
Pros:

The shower floor was slippery. This poses a risk.

Cons:

The shower floor was slippery. This poses a risk.

2026-05-09 • via Nuitee
Y
Youcef • solo_traveller • dz
8
2026-05-09 • via Nuitee
A
Andrea • family_with_children • hu
10
Varázslatos, pihentető.
Pros:

Nagyon jó helyen van a hotel, közel van minden látnivaló, a bazár, a kikötő. Bőséges, finom ételeket szolgáltak fel nekünk vacsorára, a reggelinél nagy a választék. A személyzet kedves és segítőkész. Az ágyaink nagyon kényelmesek voltak. A környék éjszaka csendes. A közeli minaretből felhangzó ének nagyon szép, hangulatossá, meghitté varázsolja az ottlétet.

Cons:

Nincs ilyen. Csodálatos volt. Reméljük még visszatérhetünk!

2026-05-08 • via Nuitee
Алия • couple • kz
9
2026-05-07 • via Nuitee