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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Room service
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Fishing
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Horse riding
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Facilities for disabled guests
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Car hire
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Dry cleaning
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Snorkelling
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Spa/wellness center
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Currency exchange
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Casino
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Street parking
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Board games/puzzles
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Wheelchair accessible
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Sun loungers or beach chairs
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Walking tours
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Breakfast takeaway containers
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Key card access
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Cooking class
Review Highlights
Categories
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Property Description
Ocean View Hotel in Quepos, Costa Rica
Luxurious Amenities: Enjoy an outdoor pool, a casino, and air-conditioned rooms with free Wi-Fi and flat-screen cable TV. The beach-style décor and tiled floors create a relaxing atmosphere.
Delicious Dining: Indulge in traditional Costa Rican cuisine with stunning ocean views at Mira Olas restaurant. Have your freshly caught fish prepared by the skilled staff or grab snacks and drinks at the on-site bar.
Adventure Awaits: Let the multilingual staff assist in planning exciting activities like horseback riding, fishing, diving, and sailing. Explore Manuel Antonio National Park or unwind with guided tours.
Ready to experience the beauty of Quepos? Book your stay at Best Western Kamuk Hotel & Casino now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible at a location nearby (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
The hotel is small and located on the road facing the sea. It has 4 floors, and the rooms face either a small pool or the sea. I stayed in a sea-view room on the fourth floor, with a balcony and an amazing view. The sunset and sunrise were spectacular, and this was definitely the most beautiful part of the stay.
The room itself was nice, clean, comfortable, spacious, and equipped with a minibar and a coffee machine. In terms of the room and the view, the experience was very good.
However, breakfast was a terrible and extremely disappointing experience. Breakfast is served on the third floor, in an open corner terrace with no windows and no air conditioning, in unbearable heat. Beyond the discomfort, the most serious issue was the massive presence of birds in the area. There were large flocks of birds flying inside the dining area, walking on guests’ tables, getting into guests’ plates, and also walking on the buffet tables.
It was unbearable. If you get up from the table even for a moment, the birds immediately start pecking at the food on your plate. In my opinion, this kind of contact between birds and food is a real and serious health hazard, including the risk of food contamination and illnesses such as salmonella. This is a very serious hygiene and food safety issue.
The quality and variety of the food were also extremely poor. What the hotel calls a “breakfast buffet” was, in reality, absolutely minimal — one of the most limited breakfasts imaginable. The next morning, even the small minimum that had been available the previous day was reduced even further.
The food is placed on the tables from 6:30 a.m. When I arrived after 9:00 a.m., the jug of yogurt had been standing there without refrigeration for a long time. The yogurt had become watery and had dried around the rim of the jug. The scrambled eggs looked gray due to excessive heating. There were no vegetables, and cheese was available only once. The overall feeling was that there was a complete lack of care or investment in hotel guests.
In addition, it seems that the hotel also hosts external guests for breakfast for an extra payment, and they appear to receive a wider level of service, while hotel guests receive the absolute minimum, at a very low standard.
Ubicación
No me quedó parqueo y la cama pésima, me dio contractura en la espalda por la cama
The employees are friendly and helpful. The hotel is right in town, easy access to a farmers market and the Marina. Breakfast was good, and had a good view.
The noise of the cars at all hours. Very load all night. The casino may have been having a dance too, not sure but loud music until about 12:30.
Location! .. very convenient. Close to restaurant, marine and feria del agricultor
The bed was quiet litle
La ubicación y su personal.
El tamaño de la habitación le doy un 9/10
Cleanliness of our room and public areas. Lovely swimming pool, and relaxing. Would recommend.
There was nothing we didn't like.
No sé, no pude disfrutarlo
No me contactaron, solo pusieron traba con la tarjeta que siempre he usado y por eso cancelaron la reserva. Al final nos fuimos a otro hotel
Excelente personal muy limpio
Con el paso de los años ya se nota que está un poquito viejo el hotel pero con la atención del personal todo mejora
El desayuno esperabamos que fuera buffet y no era así porque solo entregan una carta con las opciones. Es céntrico pero no tiene buena relación entre precio y calidad.
El recepcionista era apático y la habitación no tenía buena vista.
Lo único que me gustó fue que me cambiaron de habitación
Mal
Close to marina, restaurants, and nice location to see the sunset.
The noise: the bathroom door does not have a gandle, is the type that opens both ways, and was so noisy. And as others said : the birds, and cars were so loud, as if you were out on the sidewalk.
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