Crowne Plaza East Midlands Airport by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.3 (954 reviews)
33 Packington Hill , Derby , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Modern and clean facilities
Helpful and attentive staff
Good food quality
Great amenities
Cons:
Additional charges for parking
Noise disturbances from the airport
Issues with room cleanliness

Categories

Cleanliness
7.51
Some guests noted issues with dust and a lack of sleep due to temperature control.
Service
8.98
Many reviews praised the staff for being helpful and attentive, enhancing the overall experience.
Location
8.52
The proximity to the airport was mentioned, though it led to some noise disturbances.
Room Quality
7.97
Rooms generally praised for being modern and clean, but some noted noise issues.
Amenities
8.5
Amenities like the pool, cleanliness, and food quality received positive feedback.
Value for Money
7.96
Guests had mixed feelings about parking fees versus direct booking offers.
Food and Beverage
8.51
Food was frequently highlighted as amazing, with attention to quality and variety.
Overall Experience
8.48
Overall sentiment was positive despite minor criticisms regarding parking and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:51

Property Description

Fitness Centre and 24/7 Guest Services
Enjoy complimentary access to our fitness centre and the convenience of our round-the-clock reception desk.

Recently Refurbished Rooms
Relax in our elegantly furnished rooms, complete with modern amenities including free Wi-Fi and tea/coffee facilities.

Marco's New York Italian Restaurant
Indulge in a variety of delectable Italian dishes, steaks, burgers, and more at our on-site restaurant.

Book your stay at Best Western Premier Yew Lodge East Midlands Airport for a memorable experience!

Important information:

Please note that the hotel will preauthorize credit cards on arrival.

Guests can use the car park for the duration of their reservation only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Location

Guest Reviews

8.3
Based on 954 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
A
Andrew solo_traveller gb
10
2026-08-06 via Nuitee
A
Andrew solo_traveller gb
7
2026-08-06 via Nuitee
D
Davinder solo_traveller gb
8
Pros:

Friendly and helpful staff

Cons:

Unfortunately hotel was busy and I had twin beds and asked for a king or double but was told none available

2026-08-06 via Nuitee
I
Ian solo_traveller fr
10
Pros:

Very clean, helpful staff, excellent breakfast offered

2026-08-03 via Nuitee
M
Michael couple gb
6
Apart from finding someone’s medication in our room (tablet ) and a human hair in my meal , ok
Pros:

My breakfast had a human hair in the meal !

Cons:

Make sure people wearing hair nets to protect the food from contamination!

2026-08-03 via Nuitee
R
Robert solo_traveller gb
10
2026-08-02 via Nuitee
L
Lisa family_with_children gb
10
Can’t fault this hotel
Pros:

Warm welcome, Super Clean, Comfortable Beds, great food.

Cons:

Nothing although I did park on the road to avoid the £16 per day car park fee and the pool closes early so we never got to go in it.

2026-08-02 via Nuitee
J
John family_with_children gb
8
2026-07-25 via Nuitee
F
Fraser solo_traveller gb
10
Pros:

Excellent facilities, friendly staff, very helpful, loved the sweet treats on check in, comfy bed and restaurant was lovely.

Cons:

N/A

2026-07-22 via Nuitee
A
Abby couple gb
10
Pros:

Bed was so comfy

2026-07-22 via Nuitee
T
Tim A Park solo_traveller gb
9
Pros:

The staff were friendly, courteous, and always helpful.
The ambience was apart from the odd aircraft very pleasant and relaxing.
The food, portion size presentation and flavour just right. An excellent bar menu after the restaurant closed.
Had a really pleasant stay and will be staying again.

2026-07-21 via Nuitee
J
John family_with_children gb
9
Excellent staff. Convenient location. Just avoid the sofa beds.
Pros:

Staff were excellent, very welcoming, friendly, and resolved a problem we had quickly and without any fuss. Best thing about this hotel.

Cons:

Sofa bed was the worst thing I’ve slept on. Avoid at all costs.

2026-07-20 via Nuitee
P
P solo_traveller gb
9
Made by such friendly staff
Pros:

Clean, convenient

Cons:

Friendly staff

2026-07-20 via Nuitee
F
Francesca solo_traveller gb
6
Pros:

Close to Kegworth village where I needed to be

Cons:

Very small room, could hear every word my neighbours said, very loud staff door next to it that got used between 1am and 6am.

Not good value for money for the low quality

2026-07-19 via Nuitee
C
CPips74 Family
10
Fantastic Post Graduation Family Stay
Pros:

We are a Family of 5 in 3 rooms booked in for one night for after a Graduation.
Rooms were lovely; staff amazingly friendly and helpful. Fabulous meal in Marco’s that night which was a last minute decision as we were all shattered and couldn’t face the planned evening in Nottingham centre. Best decision. Marco’s was delicious and Service exceptional. Thank you all, you really made the whole day - the icing on the cake :0)

2026-07-17 via Tripadvisor
M
MAXLEIA solo_traveller gb
10
2026-07-17 via Nuitee
K
Karen solo_traveller gb
10
2026-07-16 via Nuitee
A
Angela family_with_children gb
7
A comfortable hotel with very good staff. A pity about them poor soundproofing within the hotel.
Pros:

Staff were very helpful. Room was clean and had everything we needed. it was very handy to have EV charging in the car park. Breakfast was good too.

Cons:

The sound insulation within the hotel was poor. We could hear people using the lavatory in adjoining rooms, plus a lot more noise. The shower/bath selection did not work and it was impossible to turn on the cold tap there resulting in a very hot shower. Surely this should have been noticed by the cleaners and reported and the room should not have been used until this was repaired.

When we were able to report it the housekeeper was very quick to give us access to another bathroom

2026-07-16 via Nuitee
A
Akbar couple gb
8
2026-07-15 via Nuitee
3
379suzis Couples Ipswich, Suffolk, East Anglia, England
10
Lovely staff, comfortable rooms, beautiful food.
Pros:

Driving up to the hotel it doesn’t fill you with the confidence it should. What an amazing find! Beautiful inside, cannot fault the welcome and the staff throughout our stay. On a hot summer day the cool welcome towel and canned, chilled water were a very nice touch. The bed was so comfortable and air con lovely. The room was spacious, clean and had everything we needed. Lovely bar area, the Marco Pierre restaurant was lovely, a few issues with service but no question these were handled promptly, efficiently and we cannot fault this. Breakfast was relaxing and of very nice quality. I cannot wait to return.

2026-07-14 via Tripadvisor