Crowne Plaza East Midlands Airport by IHG

Hotels
•
Best Western Premier
8.3 (900 reviews)
33 Packington Hill , Castle Donington , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Modern and clean facilities
Helpful and attentive staff
Good food quality
Great amenities
Cons:
Additional charges for parking
Noise disturbances from the airport
Issues with room cleanliness

Categories

Cleanliness
7.51
Some guests noted issues with dust and a lack of sleep due to temperature control.
Service
8.98
Many reviews praised the staff for being helpful and attentive, enhancing the overall experience.
Location
8.52
The proximity to the airport was mentioned, though it led to some noise disturbances.
Room Quality
7.97
Rooms generally praised for being modern and clean, but some noted noise issues.
Amenities
8.5
Amenities like the pool, cleanliness, and food quality received positive feedback.
Value for Money
7.96
Guests had mixed feelings about parking fees versus direct booking offers.
Food and Beverage
8.51
Food was frequently highlighted as amazing, with attention to quality and variety.
Overall Experience
8.48
Overall sentiment was positive despite minor criticisms regarding parking and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:51

Property Description

Fitness Centre and 24/7 Guest Services
Enjoy complimentary access to our fitness centre and the convenience of our round-the-clock reception desk.

Recently Refurbished Rooms
Relax in our elegantly furnished rooms, complete with modern amenities including free Wi-Fi and tea/coffee facilities.

Marco's New York Italian Restaurant
Indulge in a variety of delectable Italian dishes, steaks, burgers, and more at our on-site restaurant.

Book your stay at Best Western Premier Yew Lodge East Midlands Airport for a memorable experience!

Important information:

Please note that the hotel will preauthorize credit cards on arrival.

Guests can use the car park for the duration of their reservation only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 8 per day.

Location

Guest Reviews

8.3
Based on 900 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
J
JULIA • solo_traveller • gb
10
2026-06-13 • via Nuitee
G
GB • couple • gb
5
Don’t stay in room 221
Pros:

Staff pleasant. Shower good

Cons:

Room bland, no air con and not nice outlook

2026-06-11 • via Nuitee
G
GlasgowHappyHolidays • Business • Larbert, Falkirk District, Scotland
8
A functional hotel.
Pros:

A function based hotel. A tray of cakes was placed at reception. I was neither offered nor would I have accepted not knowing how long they have been left on display.

My room was spacious and extremely functional and well equipped with plentiful hanging space. The outlook was disappointing into a light well littered with air-conditioning units.

The bathroom was modern but not the cleanest.

Good comfortable bed.

Sound transmission was a problem. I could hear the toilet flush, showering and all WC movements from the rooms above. Clearly the drainage was either above or beside my bed.

Breakfast was limited but of good quality.

Small clean pool with health suite.

Strange location other than attending a function.

2026-06-09 • via Tripadvisor
J
Justas • solo_traveller • gb
9
Pros:

It's a really great location to stay at if you have a flight next day at east Midlands as it's easy to find and also easy to get to the airport from there. The hotel itself is clean and tidy. It was very quick to check in and had no issues with that.

Cons:

The shower in my room was a bit weird, it had a very high pressure shower head and you couldn't get hot water with it unless putting it on highest pressure whihc makes it kinda impossible to use it.

2026-06-09 • via Nuitee
M
mikovam • solo_traveller • gb
10
2026-06-09 • via Nuitee
C
Craig • couple • gb
10
A Fantastic Nights Stay
Pros:

The room was compact, yet had all the amenities required. I didn’t opt for a soft mattress and the bed was perfect. I always wear ear plugs, so I can’t confirm if the hotel was quiet. The individual air con unit was effective. Very friendly staff at check in and check out.

Cons:

Nothing negative to comment on.

2026-06-08 • via Nuitee
S
Sarah • couple • gb
9
Excellent hotel
Pros:

All the staff were so friendly and helpful. It was really clean and the breakfast was excellent!

Cons:

Nothing

2026-06-07 • via Nuitee
S
sadiku2026 • Family
10
Absolutely great experience would do it again and again every single person and the staff are absolutely great thank you
Pros:

I have come to this hotel the second time as being absolutely a great privilege to be back every single staff husband we feel welcome the rooms are absolutely tidy the food is absolutely great very well organised I just can't believe how clean the place is the manager Mohammed who was very very helpful to me up on my arrival and the reception yasin I'm very very helpful as well I recommend this to everyone very well organized place makes you feel welcome even if you are going on holiday from here we will be a great start to begin your journey
Thank you so much
I see you soon again

2026-06-06 • via Tripadvisor
L
Linda • solo_traveller • gb
9
2026-06-05 • via Nuitee
D
Dean • family_with_children • br
9
Pros:

The room was clean, spacious, and comfortable. The only tiny negative was the bathroom shower, otherwise it would have been 10/10.
Breakfast was exceptional, and the staff were friendly and helpful.

2026-06-03 • via Nuitee
S
Sharif Emdadur • solo_traveller • gb
10
Great Little Break From City Life.
Pros:

We liked everything about the hotel. Clean and tidy, nice decor.

Breakfast selection had decent options.

The swimming pool and facilities were top notch.

Special shout out to Yasin and Leanne, they provided exceptional customer service and made sure our stay was fruitful.

Cons:

Although it didn't apply to myself as I am a member of IHG, it would be better to not charge guests a parking fee to park securely at their car park.

They didn't have a large TV screen in the lobby area, it would have been nice to have watched the Champions League Final there.

the swimming pool had a separate closing time for children (6.30pm) it wasn't a big deal to be honest, but some may find that a bit annoying.

2026-06-03 • via Nuitee
R
Rene • extended_group • nl
9
2026-06-02 • via Nuitee
J
JON • couple • gb
7
If shower was just ok , would have not mentioned smallish room because breakfast had a good selectio
Pros:

Good selection for breakfast, great staff .

Cons:

Smallish room , worse shower at hotel for some time.

2026-05-31 • via Nuitee
J
joanna • couple • gb
8
2026-05-31 • via Nuitee
M
Manjit • couple • gb
9
2026-05-31 • via Nuitee
G
Gerald • solo_traveller • gb
10
Please check on the TV's, change them to modern TVs that can run you tube and Netflix
Pros:

The reception Lady who was working today 28 May 2026
She is exceptional and Welcoming
She is Good hearted

Cons:

Your TVs are not modern
Please update your TV's to modern TVs so that someone can use you tube and Netflix

2026-05-28 • via Nuitee
M
Michael • couple • gb
5
Hôtel is convenient for early flight from EMA
Pros:

Location

Cons:

Lack of room seating

2026-05-27 • via Nuitee
C
Christopher • solo_traveller • gb
8
2026-05-26 • via Nuitee
B
Berkeley • solo_traveller • gb
8
Pros:

Close by our child's university.
Good size room. Air-conditioning. Can bring your dog.

Cons:

The loo seat was wobbly. There was some hair left around the sink and on the bedding.

2026-05-25 • via Nuitee
L
Lisa • solo_traveller • gb
6
Pros:

Staff were friendly. Place was clean

Cons:

Thin walls. Felt like i was in the bathroom with the family next door.

Weird sounds from heating/aircon/kitchen vents around 5.30am on both nights.

2026-05-25 • via Nuitee