Crowne Plaza East Midlands Airport by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.3 (968 reviews)
33 Packington Hill , Derby , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Modern and clean facilities
Helpful and attentive staff
Good food quality
Great amenities
Cons:
Additional charges for parking
Noise disturbances from the airport
Issues with room cleanliness

Categories

Cleanliness
7.51
Some guests noted issues with dust and a lack of sleep due to temperature control.
Service
8.98
Many reviews praised the staff for being helpful and attentive, enhancing the overall experience.
Location
8.52
The proximity to the airport was mentioned, though it led to some noise disturbances.
Room Quality
7.97
Rooms generally praised for being modern and clean, but some noted noise issues.
Amenities
8.5
Amenities like the pool, cleanliness, and food quality received positive feedback.
Value for Money
7.96
Guests had mixed feelings about parking fees versus direct booking offers.
Food and Beverage
8.51
Food was frequently highlighted as amazing, with attention to quality and variety.
Overall Experience
8.48
Overall sentiment was positive despite minor criticisms regarding parking and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:51

Property Description

Fitness Centre and 24/7 Guest Services
Enjoy complimentary access to our fitness centre and the convenience of our round-the-clock reception desk.

Recently Refurbished Rooms
Relax in our elegantly furnished rooms, complete with modern amenities including free Wi-Fi and tea/coffee facilities.

Marco's New York Italian Restaurant
Indulge in a variety of delectable Italian dishes, steaks, burgers, and more at our on-site restaurant.

Book your stay at Best Western Premier Yew Lodge East Midlands Airport for a memorable experience!

Important information:

Please note that the hotel will preauthorize credit cards on arrival.

Guests can use the car park for the duration of their reservation only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Location

Guest Reviews

8.3
Based on 968 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
J
Jonathan • family_with_children • gb
8
2026-09-12 • via Nuitee
D
Daniel Marian • solo_traveller • gb
7
2026-09-12 • via Nuitee
D
Daniel Marian • solo_traveller • gb
7
2026-09-12 • via Nuitee
F
Fabienne • family_with_children • nl
8
2026-09-11 • via Nuitee
S
Stuart • solo_traveller • fr
8
2026-09-05 • via Nuitee
E
Emma-Jane • solo_traveller • gb
9
2026-09-04 • via Nuitee
B
bradbury • solo_traveller • gb
10
Pros:

All the staff were kind and caring could not do enough for you the restaurant manger was exceptional at her choice of food and drinks

Cons:

Carpark a bit tight to get in and out could be bigger

2026-09-04 • via Nuitee
J
john • couple • gb
1
Staff said we had not paid our bill when in fact I paid on arrival. This payment was clearly shown on the banking app an
Cons:

Car park was hilly

2026-09-04 • via Nuitee
M
Muhammad • family_with_children • gb
8
Pros:

Great staff and facilities

2026-09-03 • via Nuitee
K
Kevin • family_with_children • gb
9
2026-09-03 • via Nuitee
K
Koos • family_with_children • hu
6
Would book a better room next time maybe, otherwise a great place.
Pros:

Staff was great, friendly and helpful. Restaurant is super good!

Cons:

Cleanliness of the room. Uncomfortable and squeaky bed. Soundproofing of the walls are really not good.

2026-09-02 • via Nuitee
E
Emma • family_with_children • gb
8
2026-09-02 • via Nuitee
S
Sonya • solo_traveller • gb
10
Overall exceptional hotel to stay at.
Pros:

Dinner in Marco's was great although the steak I ordered was a little on the less tender side. Room service was good, although you were out of stock of a couple items I wanted to order. In the end, the pizza that I ordered (super plain tomatoe, basil, cheese) was great.

Cons:

Room was not ready at 3pm as expected, and I even called ahead to ask if I could check-in earlier. I understand the volume of room make-ups possibly required that day, but no compensation nor offer for late check-out or anything, was even mentioned.

2026-09-01 • via Nuitee
A
Angela • solo_traveller • gb
10
A great place to stay
Pros:

The location was spot on for our 3 dance events. Room was good size and very comfortable beds and pillows. Staff were very helpful and friendly.

Cons:

The shower screen was the other side of the bath handle. So when using the shower water leaked onto the floor

2026-09-01 • via Nuitee
M
Mark • solo_traveller • gb
1
2026-08-31 • via Nuitee
S
Susan • solo_traveller • gb
10
Pros:

Great price for the quality of hotel.
Perfect location for the East Midlands, fit our need perfectly.
Meal was great value and quality, staff were great.
The hotel listened to our needs for my partner's mobility issues. Thankyou.

2026-08-30 • via Nuitee
L
Luke • solo_traveller • gb
10
Pros:

The staff was amazing
How clean and relaxed it was

2026-08-29 • via Nuitee
L
Lisa • family_with_children • nl
10
2026-08-29 • via Nuitee
N
Nicola • solo_traveller • gb
9
Great stay at this little.gem.
Pros:

We arrived with our 2 year old at 10pm after a long.journey. I requested a cot and asked for it to be made up on our arrival. We arrived - the cot was made up with a cot sheet and ready for transfer! We booked the Junior suite and all the mini bar items were included which was a lovely surprise!

Cons:

No pen to request breakfast to be delivered to our room.

2026-08-28 • via Nuitee
G
Gemma • family_with_children • gb
10
2026-08-24 • via Nuitee