Best Western Fairfax City

Hotels
•
Best Western
7.6 (1378 reviews)
3535 Chain Bridge Road , Fairfax , US
+1 703-591-5500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good/generous hot breakfast (many mentions)
Clean rooms reported by multiple guests
Helpful, courteous and professional staff
Convenient location and safe/free parking
Comfortable beds reported in several reviews
Good value for money for most guests
Cons:
No elevator and many stairs (accessibility problems)
Thin walls and noise from adjacent rooms/hallway
Occasional cleanliness lapses (dirty pull-out couch, one cockroach report)
Pool closed during stay
Inconsistent room features (no walk-in showers despite requests)
Isolated reports of rude/unhelpful staff and missing bedding for child
Poor in-room coffee / some breakfast criticisms

Categories

Cleanliness
7
Generally reported as clean in many reviews, but specific issues were noted (dirty pull-out couch with candy wrappers, a reported cockroach, and some stuffy rooms), so cleanliness is positive but not perfect.
Service
7.8
Most guests describe staff as courteous, professional, and helpful; however there are isolated reports of rude/unhelpful behavior (notably around bedding for a child), so overall service is good but not flawless.
Location
8.6
Location repeatedly praised and convenient with safe/free parking; the main negatives relate to hotel layout (lots of stairs, no elevator) rather than the location itself.
Room Quality
7
Rooms are often described as comfortable with good beds, but issues include thin walls/noise, inconsistent bed comfort, loud showers from neighboring rooms, and some rooms lacking accessible showers.
Amenities
7
Breakfast and parking are positives, but there are notable amenity drawbacks (no elevator, closed pool during stay, and lack of promised walk-in showers for some guests).
Value for Money
8
Multiple guests called the stay good value for the price; one guest felt the price was too high given problems, but overall perception is that it offers solid value.
Food and Beverage
8.2
Hot breakfast is frequently praised (eggs, sausage, waffles, etc.) and considered a highlight; a few guests found the breakfast or in-room coffee lacking in taste.
Overall Experience
7.2
Overall stays are mostly positive with good service, breakfast, cleanliness, and location, but some guests had significant negative experiences (accessibility issues, noise, cleanliness lapses, rude staff) that pull the overall sentiment down.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location
Situated just a short distance from Washington, D.C., our hotel in Fairfax, Virginia offers easy access to major attractions via the nearby metro line.

Comfortable Accommodations
Each guest room is equipped with modern amenities including a flat-screen TV, work desk, and refrigerator. Upgrade to a room with a cozy seating area and sofa bed for extra comfort.

Great Amenities
Enjoy a refreshing swim in our seasonal outdoor pool, start your day with a complimentary American breakfast, and take advantage of free WiFi and on-site parking. Plus, unwind with free tea and coffee in the lobby throughout the day.

Ready to experience comfort and convenience at Best Western Fairfax City? Book your stay now!

Important information:

Please note, cribs are available depending on availability.

Please note, children may not be eligible for the complimentary breakfast.

Please note, guests must be at least 21 years old to check-in. Guests with a valid Military ID can check-in at 18 years old.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 8, 2026 until Sun, May 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAD

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 1378 reviews
Cleanliness: 7
Service: 7.8
Location: 8.6
Room Quality: 7
Amenities: 7
Value for Money: 8
Food and Beverage: 8.2
Overall Experience: 7.2
M
Mohammad • family_with_children • kw
8
2026-10-31 • via Nuitee
T
Tina • family_with_children • us
2
Pros:

The breakfast

Cons:

Too many stairs!! Grandson on crutches. Explained that when I booked also called to see if they had handicap rooms with walk-in showers. Was told ours had a tub but they will put us on a list if one comes available. I think they lied and had no walk in showers. And the room was on the second floor no elevator!!! Even the lobby you had to climb a flight of stairs to use the bathroom!!!
We open the pull out couch and couch used candy wrappers!! Gross!

2026-10-29 • via Nuitee
B
Bonnie • solo_traveller • us
7
Overall GOOD
Pros:

The hot breakfast was excellent and I looked forward to it.

Cons:

Room was on the bottom floor and you could hear roller bags and cleaning carts going by with some people talking.

2026-10-27 • via Nuitee
I
isaand • couple • us
7
clean rooms, comfortable bed, for price was a good deal
Pros:

Rooms were clean, breakfast was good (eggs, sausage, waffles, bread, bagels, hash browns, grits, etc.), staff were kind/helpful. Pillows weren't great but bed was comfortable. For the price it was worth it.

Cons:

Walls are very thin, we were woken several times by adjacent rooms or even people just walking by the door.

2026-10-26 • via Nuitee
A
Antje • couple • de
6
2026-10-26 • via Nuitee
A
ALEXIS • solo_traveller • us
10
2026-10-25 • via Nuitee
H
Helen • family_with_children • us
8
2026-10-24 • via Nuitee
R
Richard • family_with_children • de
8
Pros:

Sauber und nett

2026-10-24 • via Nuitee
L
Lena • couple • us
9
I was a good stay
Pros:

Location and clean

Cons:

Location and clean

2026-10-23 • via Nuitee
A
ALANNA • couple • us
7
Staff was very courteous
Pros:

Great breakfast!

Cons:

Outside of room smelled heavily of smoke

2026-10-22 • via Nuitee
B
Belajac • couple • us
8
Would stay again for the value
Pros:

That rooms were separate and was easy to get to.

Cons:

Bed was uncomfortable and other peoples showers were very loud

2026-10-20 • via Nuitee
M
Mickey • family_with_children • us
8
2026-10-19 • via Nuitee
T
Tabitha • family_with_children • us
7
2026-10-18 • via Nuitee
B
Bertrand • family_with_children • ca
10
Pros:

Confort, commodités et personnel exceptionnel bravo et merci!

2026-10-17 • via Nuitee
C
Casamalhuapa • solo_traveller • sv
10
2026-10-17 • via Nuitee
L
Lee • family_with_children • kr
3
2026-10-16 • via Nuitee
O
Oucha • family_with_children • us
1
Cons:

Very bad experience. My 1-year-old son had to sleep on the floor — no proper bedding was provided for him. Staff were rude and unhelpful when I raised the issue. For $145 a night, this is unacceptable. I do not recommend this hotel to families.

2026-10-16 • via Nuitee
A
Alfi • couple • sa
2
2026-10-15 • via Nuitee
E
ecurle • solo_traveller • us
10
TRY IT -- :YOU WON'T BE DISAPPOINTED
Pros:

Staff were very professionally dressed and looking for ways to help. Rooms were nice size THE BED WAS GREAT.

Cons:

Breakfast was not the most tasty I have ever had. SOME ONE SHOULD THINK ABOUT MAKING IT BETTER

2026-10-15 • via Nuitee
E
ecurle • couple • us
10
TRY IT Y:OU'LL LIKE IT
Pros:

Size of the room. Heating AC worked very well. clean great bed.

2026-10-15 • via Nuitee