Regenta Place The Emerald

Hotels
7.6 (390 reviews)
Juhu Tara Road , Mumbai , IN

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Prime Juhu location, close to beach
Friendly, welcoming and helpful staff (managers, cab person praised)
Rooms described as clean with good hygiene
Affordable price / good value for money
Restaurant and breakfast generally good
Cons:
Renovation noise and lack of advance notice from hotel
Small rooms and compact bathrooms; average furnishings
Isolated reports of hostile/poor reception from some staff
Smoking-floor allocation issues and room assignment problems
Lack of clear instructions for TV/phone/facilities; bar occasionally unavailable
Noise from planes reported by some guests

Categories

Cleanliness
7.6
Rooms repeatedly described as clean and hygiene well maintained, though a few comments note imperfect cleanliness and small bathroom issues.
Service
8.6
Staff are frequently praised as friendly, welcoming and helpful (including manager and cab person); isolated reports of a hostile manager and slow reception dampen this slightly.
Location
9.2
Consistently highlighted as a prime Juhu location, convenient for the beach and travel — one of the strongest positives across reviews.
Room Quality
6.5
Rooms are clean but often described as small with average furnishings and compact bathrooms; overall modest room quality.
Amenities
6.8
Mixed mentions: packed breakfasts provided but issues include lack of TV/phone instructions, bar unavailable during functions and occasional facility info gaps.
Value for Money
8.4
Multiple mentions of affordability and good value for the price; frequent guests indicate satisfaction with cost versus offering.
Food and Beverage
7.4
Breakfast and the restaurant are generally praised (some called the restaurant very good); a few comments note average buffet quality or specific items (masala chai) not meeting expectations.
Overall Experience
6.3
Overall mixed: many enjoyed the stay due to location and staff, but renovation noise, some unfriendly staff incidents, small rooms and occasional service hiccups lowered overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 23:57

Property Description

Centrally Located in Juhu
Emerald Hotel & Service Apartments is a stone's throw away from the beach, offering convenience and relaxation in one of Mumbai's prime locations.

Modern Rooms and Amenities
Each room at Emerald Hotel & Service Apartments is designed with contemporary decor and equipped with high-speed internet, flat-screen TVs, and deluxe Herbline toiletries, ensuring a comfortable stay for every guest.

Culinary Delights and Leisure Facilities
Indulge in a variety of international and Indian cuisine at the hotel's restaurants, or unwind at the fitness center or outdoor garden area. The coffee shop is perfect for a quick pick-me-up with its selection of coffees and pastries.

Book your stay at Emerald Hotel & Service Apartments for a memorable Mumbai experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: BOM

Location

Guest Reviews

7.6
Based on 390 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.2
Room Quality: 6.5
Amenities: 6.8
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 6.3
K
Kunal Virender • couple • gb
8
Good
Pros:

Good facilities

Cons:

Billing methodology is vague with different reception people giving different instructions. Jayesh took an advance from me and said I still have to make full payment and the advance will be refunded after 15 days. Very odd. But then during checkout another lady actually adjusted the advance and I did not have to wait for 15 days. Hotel needs to have clear and transparent directions.

2026-08-27 • via Nuitee
K
Kunal • family_with_children • in
10
Perfect place to be there
Pros:

This review is by Vijay Sathe - Best Place to be in, My kids wants to revisit this place. Narayan - is the best Staff and also the Front Desk staff Sneha is very good and gives or suggest lot of solutions to ones queries. Thank you, would like to revisit.

Cons:

Nothing,

2026-08-24 • via Nuitee
N
Neha • couple • in
10
2026-08-23 • via Nuitee
R
Ridham Ashwinkumar • couple • in
1
2026-08-02 • via Nuitee
R
Ravi • solo_traveller • in
9
2026-07-19 • via Nuitee
S
Shishir • solo_traveller • in
10
Pros:

Affordable price, prime location, delicious food and courteous staff.

2026-07-06 • via Nuitee
V
Vinod • solo_traveller • us
7
Clean, comfortable and safe stay.
Pros:

Breakfast was okay. While there was a wide choice the quality of the food was average.

Cons:

Rooms were clean but average in their furnishings.

2026-06-30 • via Nuitee
R
Richard Nyantakyi • couple • om
9
I really enjoyed my stay
Pros:

It's location in the heart of the city and by the roadside.

Cons:

Nothing

2026-06-28 • via Nuitee
T
TheBala5577 • couple • ae
8
2026-06-17 • via Nuitee
M
Manish • solo_traveller • in
9
2026-06-12 • via Nuitee
S
Satish Kumar • couple • in
10
2026-06-01 • via Nuitee
M
MINATI • couple • mu
7
Its an okay place for a Two day visit.
Pros:

Ganesh the manager was welcoming and helpful as well as the cleaning staffs and waiters .
Its a quiet place. Rooms were clean.
The cab person there anmol is extremely helpful person. I highly recommend him for tourists visiting there.

Cons:

Its not much regarding the view.
The lady manager is hostile as well as the manager of the restaurant.

2026-05-23 • via Nuitee
M
Manish • solo_traveller • in
9
2026-05-20 • via Nuitee
S
Sanjay • solo_traveller • in
7
2026-05-14 • via Nuitee
B
Bhow • solo_traveller • gb
9
2026-05-10 • via Nuitee
R
Ritika • solo_traveller • in
10
Pros:

Amazing. Made place & arrangements to ensure a pleasant stay. Thanks

Cons:

None

2026-05-03 • via Nuitee
J
Jt • family_with_children • ke
8
Good Hotel, mayb more staff knowledge will help
Pros:

The staff are very friendly and we stay at Regenta every time, the room size is good, the restaurant food is god as well.

Cons:

Was extremely disturbed with the renovation on 1st, staff should inform clients before giving them a room, as it was we came in delayed flight and then all we could hear is banging and drilling. This really made me angry..

2026-04-28 • via Nuitee
A
AMIT • extended_group • in
10
Peaceful and Great Location to stay .
Pros:

It is Located Opposite on Juhu Tara road , prime location for an Person willing to go to beach for stroll which is a road cross . Location is good and worth the stay at the hotel .
Staff is Friendly and Hygiene is also well maintained

Cons:

nothing to complain about

2026-04-23 • via Nuitee
J
Jt • solo_traveller • ke
5
Pros:

Ive always stayed here the staff and very friendly and welcoming

Cons:

Should inform your client if their are renovation works ongoin, had a very bad experience being on 2nd floor and renovation going on, on the 1st floor, considering we have come on a delayed flight and needed to rest... even when I had to call the reception it slowed down a little but was quite disturbing

2026-04-20 • via Nuitee
D
Dee • couple • gb
8
Clean hotel, friendly staff and good location
Pros:

Good location for us - we were staying in Mumbai for 1 night before early morning flight. Easy to get to beach and we were provided with a packed breakfast. Rooms were clean and comfortable and very good shower.

Cons:

Room slightly small but it’s fine for our needs. There was some noise of planes during the night

2026-04-13 • via Nuitee