Holiday Inn Express Chiayi by IHG

Hotels
•
Holiday Inn Express
9.4 (565 reviews)
No. 69, Zhongxing Rd., West District , Chiayi City , tw

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Excellent service
Rich breakfast variety
Cons:
Location might not be very convenient
Some operational issues at breakfast

Categories

Cleanliness
9.25
The room was spotless and the hotel was described as very new and clean.
Service
9.75
Staff is super friendly, helpful and professional, with notable service experiences highlighted.
Location
8.95
Conveniently close to train station but with some mentions of being in a less central area.
Room Quality
9.45
Spacious rooms with comfortable beds and good amenities like massage chairs.
Amenities
9.55
Great gym, laundry room, and complimentary snacks.
Value for Money
9.25
Expectations for value were met with the quality of breakfast and service.
Food and Beverage
9.35
Breakfast highly praised with a rich variety, plus complimentary snacks.
Overall Experience
9.65
Positive experiences reported overall with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:06

Property Description

Convenient Location
Located in the heart of Chiayi City, Holiday Inn Express Chiayi offers easy access to popular attractions like Chialefu Night Market and Chiayi Station, making it the perfect choice for travelers looking to explore the city.

Modern Amenities
Our rooms are equipped with everything you need for a comfortable stay, including air conditioning, flat-screen TVs, and private bathrooms. Enjoy city views from your balcony or upgrade to a room with a terrace for garden views.

Exceptional Service
Our multilingual staff is available 24/7 at the front desk to assist you with any needs during your stay. Whether you speak English, Japanese, or Chinese, we are here to ensure you have a pleasant experience.

Ready to experience the best of Chiayi City? Book your stay at Holiday Inn Express Chiayi now and make unforgettable memories during your trip!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CYI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 565 reviews
Cleanliness: 9.25
Service: 9.75
Location: 8.95
Room Quality: 9.45
Amenities: 9.55
Value for Money: 9.25
Food and Beverage: 9.35
Overall Experience: 9.65
W
Wenchi • extended_group • tw
8
2026-06-20 • via Nuitee
C
CHIH-HSUN • couple • tw
10
2026-06-20 • via Nuitee
M
MING-HSUAN • family_with_children • tw
10
2026-06-20 • via Nuitee
A
ALF阿福 • family_with_children • tw
9
2026-06-20 • via Nuitee
宛霖 • solo_traveller • tw
10
Pros:

服務人員跟飯店環境

Cons:

價格不親民

2026-06-20 • via Nuitee
B
Bo Jun • couple • tw
10
2026-06-19 • via Nuitee
K
kevin • solo_traveller • us
10
nicely designed hotel.
Pros:

friendly staff, nice lobby areas, good small gym.

2026-06-19 • via Nuitee
王 • solo_traveller • tw
10
放鬆心情的渡假
Pros:

地理位置方便，整體空間非常舒服，服務人員服務非常親切有禮貌

2026-06-18 • via Nuitee
Y
Yoshio • solo_traveller • jp
9
2026-06-18 • via Nuitee
P
Peilun • couple • tw
10
2026-06-16 • via Nuitee
Y
Yu-Hsiung • couple • tw
7
Cons:

早餐不太好吃，選擇也不多，以這個價格來說不太划算

2026-06-14 • via Nuitee
竟淳 • couple • tw
10
2026-06-10 • via Nuitee
J
Jishan • family_with_children • us
9
2026-06-10 • via Nuitee
C
Cristina • couple • it
9
Business hotel
Pros:

pulizia, staff sia alla reception che alla colazione molto preparato e accogliente

Cons:

la reception è collocata al secondo piano, chiunque può entrare dal piano terra e accedere senza controllo. Sarebbe stato molto più logico e confortevole la reception all’entrata. L’insonorizzazione va migliorata, la prima notte si sentiva la televisione e il parlare dei vicini

2026-06-09 • via Nuitee
W
Wei Chun • couple • tw
8
2026-06-05 • via Nuitee
H
Hsinhui • couple • tw
10
Pros:

櫃檯人員服務親切 看見有帶老人家 主動給予協助 很感謝

2026-06-04 • via Nuitee
C
Chen-ju • solo_traveller • tw
9
Pros:

設備

2026-06-02 • via Nuitee
T
Tom • couple • au
9
Relaxing, enjoyable - would happily stay here again.
Pros:

A short walk from the train station just make sure you checkout the process for using the overpass bridge from the station. Breakfasts had a good selection, constantly refreshed and we were always seated as soon as we arrived. Staff were welcoming and helpful and our room was a good size unlike other Holiday Inn Express Hotels we have stayed in. Free coffee and soft serve icecream in the spacious foyer/lounge area was an unexpected bonus.

Cons:

Nothing.

2026-06-01 • via Nuitee
Y
YuanSi • family_with_children • tw
10
2026-05-31 • via Nuitee
K
Kai Wei • couple • us
8
Pros:

環境很安靜但有點單調

2026-05-31 • via Nuitee