Best Western Plus Mentor-Cleveland Northeast

Hotels
•
Best Western Plus
9.2 (681 reviews)
8434 Mentor Avenue , Mentor , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good value for money
Cons:
Uncomfortable mattress
Limited breakfast options
Noise issues

Categories

Cleanliness
9.38
Consistently mentioned clean and tidy rooms.
Service
9.85
Multiple reviews praised the friendly and helpful staff.
Location
9.39
Cited good proximity to restaurants and activities.
Room Quality
8.84
Good quality in most rooms, but mentions of uncomfortable beds.
Amenities
8.37
Basic amenities with some positive mentions, but improvements needed.
Value for Money
9.33
Generally viewed as a good value for price.
Food and Beverage
8.88
Varied reviews; good breakfast options but some issues noted.
Overall Experience
9.55
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:46

Property Description

Luxurious Accommodations
Indulge in comfort with air-conditioned rooms featuring flat-screen TVs, refrigerators, and elegant bathrooms with premium toiletries.

Convenient Amenities
Enjoy complimentary WiFi, a fitness center, and a delicious breakfast buffet every morning for a perfect start to your day.

Ideal Location
Located near Little Mountain Country Club and Cleveland Hopkins International Airport, Best Western Plus Lawnfield Inn and Suites is the perfect choice for your Mentor stay.

Book now for a luxurious and convenient experience at Best Western Plus Mentor-Cleveland Northeast!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 681 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.55
S
Sherry L • couple • us
7
Pros:

Staff were friendly and location was nice . Chef D was amazing.

Cons:

Could use some updates to the rooms.

2026-09-18 • via Nuitee
R
Ronald • couple • us
9
A spacious, comfortable place to stay with helpful and courteous staff including a breakfast
Pros:

space and room clean, nice shower and bathroom, dressers and drawers to store clothes, friendly and helpful staff, breakfast, bed comfortable

Cons:

Could have smart TV's so you can use your apps (fubo, youtube tv, etc,...) more variety for breakfast options....breakfast sandwiches, omelettes, etc,... cold brew

2026-09-18 • via Nuitee
B
Brianna • couple • us
1
This Best Western in Mentor, Ohio looks like a 1970s casino that lost its last customer decades ago and never bothered c
Pros:

If your into old casino vibes and old cig smells then this will def be the place for you

Cons:

Larry the night time manager who is 1000% a danger to women alone.

2026-09-16 • via Nuitee
G
Gabriel • couple • us
3
Not too bad
Pros:

Location

Cons:

Stained sheets on the bed and the clean towels and pillows were damp. Breakfast was disappointing.

2026-09-16 • via Nuitee
J
Jessica • couple • us
10
Pleasant and convenient
Pros:

I was shocked AND RELIEVED at how nice it was for the price. My husband didn’t like the breakfast, he said it was cold. I didn’t have breakfast because I slept in.

Cons:

Can’t complain myself

2026-09-16 • via Nuitee
M
Michelle • couple • au
10
Fantastic place
Pros:

Everything about this place was great. Hospitality and staff very helpful.

Cons:

Nothing

2026-09-15 • via Nuitee
H
Holley • extended_group • us
7
Good
Pros:

Breakfast was okay, much like other hotels.

2026-09-08 • via Nuitee
L
Lavonna • couple • us
10
Staff really nice. Meet our needs.
Pros:

Clean

Cons:

No complaints

2026-09-05 • via Nuitee
G
Gayla • couple • us
10
2026-09-03 • via Nuitee
R
Ray • solo_traveller • us
9
Great staff
Pros:

Clean and comfortable.

2026-09-02 • via Nuitee
L
Louis • solo_traveller • us
10
2026-09-01 • via Nuitee
L
Lori • solo_traveller • us
10
Excellent stay, very comfortable.
Pros:

Clean, everyone was friendly

Cons:

N/a

2026-09-01 • via Nuitee
L
Laurie • couple • us
9
2026-09-01 • via Nuitee
W
willian • couple • us
3
Will not return nor most likely use a Best Western in future!
Pros:

Good all food fine.

Cons:

Bathroom sink was cracked and water backed up took over 5 minutes to drain also towel bar fell off the wall and beds squeaked.

2026-09-01 • via Nuitee
L
Lixiang • family_with_children • us
10
2026-08-30 • via Nuitee
J
Jane • solo_traveller • us
10
Pros:

The location was perfect. We couldn't hear the noise from the road at all. The room was thoughtfully furnished. We had a surprising amount of space in the suite.

Cons:

The carpet needs to be restretched. It presented a minor tripping hazard

2026-08-30 • via Nuitee
D
Dennis • couple • us
7
2026-08-29 • via Nuitee
T
Thalia • couple • us
10
Pros:

Del alojamiento me gustó todo fue bien lindo

Cons:

Lo que no me gustó es el horario del desayuno en los fin de semana deberían de alargarlo hasta las 10:30 am porque a todos nos gusta dormir un poquito más. O dar la opción de pagar o no el desayuno. Hubieron personas que llegaron 9:31 y no las dejaron pasar a desayunar y se pagó por ese servicio.

2026-08-27 • via Nuitee
M
Melvin • solo_traveller • us
8
2026-08-24 • via Nuitee
J
Jason • solo_traveller • us
7
2026-08-24 • via Nuitee