Clarion Hotel & Conference Centre

Hotels
•
Choice Hotels International
2100 Premier Way, Sherwood Park, Alberta, T8H 2G4 , Sherwood Park , CA
+1 780-464-4900

listing image 1
Show all photos

Facilities

Free breakfast
Meeting rooms
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Immaculate lobby
Tasty complimentary breakfast
Convenient parking
Gym
Pool
Friendly and accommodating staff (late check-in)
Spacious/big rooms (in some cases)
Easy check-in
Good location for conferences/North Edmonton
Cons:
Stained/dirty bedding and unmade beds
Electrical issues (sparks) in room outlets
Insufficient towels/linens and no extra supplies stocked
Dirty/scummy bathroom switches
Pool area unkept and no life jackets for children
No on-site restaurant and no microwave in rooms
AC problems (didn't cool or was very loud)
Door hard to unlock; bathroom drains not draining
No sports channel (for local sports fans)
No EV/engine block plug-ins available

Categories

Cleanliness
1
Multiple guests reported stained and dirty bedding, scummy bathroom switches, unmade beds and generally unclean rooms; some had to change rooms.
Service
1
Staff were repeatedly described as friendly and accommodating (allowed late check-in, responsive front desk), which guests praised despite other issues.
Location
1
Convenient location for conferences and North Edmonton, with easy parking; generally cited as a positive.
Room Quality
1
Room problems noted: noisy or ineffective AC (extremely hot or loud), electrical issues (sparks), hard-to-unlock door, poor pillow/bed setup, and slow/draining bathroom.
Amenities
1
Gym and pool were liked but pool upkeep and safety (no life jackets) were concerns; rooms lacked microwaves and there is no on-site restaurant.
Value for Money
1
Some guests felt the stay was only marginally acceptable for the price ("meh" for $103) given cleanliness and room issues, though breakfast and parking added some value.
Food and Beverage
1
Complimentary breakfast was frequently described as tasty and a positive, though selections were limited and there is no full restaurant onsite.
Overall Experience
1
Mixed overall: helpful staff, good breakfast, convenient location and decent gym/pool made stays workable for many guests, but cleanliness and several room-quality issues significantly detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-03 09:12

Property Description

Discover the perfect blend of comfort and convenience at Clarion Hotel & Conference Centre in Sherwood Park, where a welcoming stay awaits.

Recreational Excellence: Dive into relaxation with our inviting indoor pool, or stay connected with complimentary wireless internet. Whether browsing our gift shop or unwinding by the lobby fireplace, there's always something to enjoy.

Event Ready: With 32,000 square feet of versatile space, we cater to all your event needs—from weddings to corporate meetings. Our business center and express check-in simplify your planning process.

Comfort Redefined: Stay in one of our 258 well-appointed guest rooms, each featuring flat-screen televisions and refrigerators. Enjoy a complimentary buffet breakfast daily, along with modern conveniences like coffee/tea makers and free local calls.

Elevate your travel experience and make your reservation today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
nicole • solo_traveller • ca
1
A place to sleep, barely.
Pros:

Easy to find

Cons:

Sheets were not clean. Black curly hair and ?particles in the bed under the blankets. There was no hot water and staff didn’t seem too concerned that their paying customers couldn’t shower or wash their face. I had a concert and came back late. Hoped to shower but no hot water, thought maybe it was late and was tired. Woke up and no hot water to get ready for an event I had that day. Unable to shower and get ready for a wedding I had to attend. How HORRIBLE.

2026-07-25 • via Nuitee
A
Anji • couple • ca
8
Very nice
Pros:

We've stayed there before. Absolutely gorgeous lobby! Really good breakfast buffet. The a

Cons:

The air conditioning was a bit dodgy.

2026-07-23 • via Nuitee
M
Michelle • solo_traveller • ca
7
2026-07-21 • via Nuitee
B
Brittany • family_with_children • ca
1
Horrible, I am disappointed and disgusted.
Pros:

I loved that it was right by millennium place.

Cons:

Very dirty, house keeping only comes every 3 days. No microwave in room, musty dirty smell throughout hotel. Looks like many leaks in ceiling. Microwave in main lobby very dirty and disgusting-even the table it was on was filthy with dead flies laying on the table…staff wasn’t very friendly at all. Breakfast that was included was terrible. I was never stay at this hotel again even if it was free. This hotel needs to be inspected. It needs proper cleaning, repairs and renovations. Cleaning staff should be at this hotel daily.

2026-07-20 • via Nuitee
A
Amber • family_with_children • ca
5
It was ok.
Pros:

The breakfast was ok. The sausages were good, but the rest wasn't great. There needs to be more gf options.

Cons:

The pool was closed 80% of the time we were there which was why we chose this hotel to begin with.
Called and asked for more towels, was told it would be about 10 minutes. Had to go down to the front desk in person 30 minutes later to actually get them.

2026-07-03 • via Nuitee
C
Courtney • family_with_children • ca
1
Definitely 1 Star Quaility. Do NOT Recommend.
Pros:

We liked that the hotel was across the street from Millennium Place where our child was playing a tournament at.

Cons:

The rooms were not clean for a 4 star. There was NO hot water. There were holes in the shower walls that my husband had to cover up. He is a plumber and could not figure out what they would have been from, why they were there or even how they got there, from a plumbing perspective. Very odd and creepy. When we questioned about the hot water we were told to just run taps for 10 more minutes. Unacceptable.

We weren’t the only ones in our team group that had issues.

2026-06-28 • via Nuitee
A
Arlene & Isaac • couple • ca
7
Overall o.k.
Pros:

Breakfast was cold, BUT EDIBLE.

Cons:

Hot sausages....

2026-06-22 • via Nuitee
M
Mark • solo_traveller • ca
6
2026-06-09 • via Nuitee
N
Nettie • family_with_children • ca
8
2026-06-06 • via Nuitee
A
Adam • family_with_children • us
10
Pros:

Great staff Great room smelt good and easy to find

2026-06-06 • via Nuitee
R
Romona • solo_traveller • ca
9
I enjoyed my stay
Pros:

Nice staff clean rooms

2026-05-31 • via Nuitee
L
lynn • couple • ca
4
The floors were dirty. There is only one ice machine in the whole building, and it was broken. Everyone had to get ice f
Pros:

This hotel has the greatest potential that I have ever seen. It needs costly major upgrades and Reno's but the return they would receive would far outdo their expenses. It could easily become a #1 business destination for Edmonton. Most unfortunate

Cons:

The foyer is magnificent

2026-05-30 • via Nuitee
M
marco • extended_group • ca
7
2026-05-25 • via Nuitee
A
Adeyemo • family_with_children • ca
2
2026-05-25 • via Nuitee
J
Jessica • couple • ca
7
Pros:

The location was great. Was their for a soccer tournement. Staff was nice.. The lobby is very pretty..

Cons:

The rooms are dated .. the matresses could be replaced they slopped to the middle and the room had a old misty smell. With water stains on the bathroom ceiling above the vanity and toilet area.. We did find some hair in the bathtub upon check in

2026-05-25 • via Nuitee
T
Trina • family_with_children • ca
5
I feel the hotel has gone down hill, poor breakfast and customer service.
Pros:

Price when I booked was great But checked after and it was almost double if I booked later.

Cons:

Breakfast. Round rubbery eggs, not much choice. Front desk advised us when we called down to get more towels that he wasn’t qualified to bring things to the room.

2026-05-25 • via Nuitee
L
Lorna • family_with_children • ca
7
Nice getaway and close to soccer tournament
Pros:

Quiet, close to Millennium Place

Cons:

Forgot to ask for the soccer discount. Expensive without discounts for what you get

2026-05-24 • via Nuitee
J
Jolanta • solo_traveller • ca
10
Great for a family
Pros:

I liked the breakfast, it was really good selection of food. Room was comfortable.

Cons:

Hotel a little older but still nice.

2026-05-23 • via Nuitee
E
Elaine • solo_traveller • ca
9
I arrived late after a long drive, room and bed were comfortable and staff friendly and helpful.
Pros:

It was quiet and all I needed for the one night stay I was there. Staff were exhausted from an earlier event but still very good and professional with me. Kudos to both evening and morning front desk staff. I asked for a late check in so I could sleep in and it was granted. I was able to go to the breakfast room to get what I needed them go back to sleep. I would and have already recommended the hotel to friends.

Cons:

There were no bathroom items like a shower cap or soap for the sink. Otherwise everything was good and great value for money.

2026-05-19 • via Nuitee
R
Rhonda • couple • ca
4
It was ok.
Cons:

They were still changing our pillow cases when we came. We had no soap to wash our hands and we ran out of body wash.
I was disappointed that there wasn’t a microwave in our room.

2026-05-08 • via Nuitee