Comfort Inn & Suites Hazelwood - St Louis

Hotels
Comfort
8.8 (628 reviews)
7133 Douglas Palmer Place , Hazelwood , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean common areas
Convenient location
Cons:
Dirty rooms
Old facilities
Noise from outside

Categories

Cleanliness
8.3
Several mentions of dirtiness in rooms and facilities.
Service
9.8
Staff is very friendly and accommodating.
Location
8.8
Close to the airport, but with some noise issues.
Room Quality
7.8
Rooms are outdated and not well maintained.
Amenities
9.3
Clean pool and lobby area, but with some inconsistencies.
Value for Money
8.3
Fair hotel for the price, but not worth it due to cleanliness issues.
Food and Beverage
8.8
Breakfast included but not always available; limited options.
Overall Experience
9.3
Overall experience was decent, though concerns about cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:47

Property Description

Indoor Pool and Gym for Relaxation and Fitness

Enjoy a refreshing dip in the indoor pool or break a sweat at the gym during your stay at Comfort Inn & Suites St. Louis-Hazelwood.

Convenient Amenities for a Comfortable Stay

With free Wi-Fi, cable TV, on-site laundry facilities, and a daily continental breakfast, we ensure your convenience and satisfaction are our top priorities.

Nearby Attractions and Accessibility

Explore the Saint Louis Zoo just 16 miles away or visit the University of Missouri located 10 miles from the hotel. Plus, with Lambert-St. Louis International Airport a short 7-mile drive, your travels are made easy.

Book your stay at Comfort Inn & Suites St. Louis-Hazelwood now for a relaxing and convenient experience!

Important information:

Please note that this property does not accept debit cards, gift cards of pre-loadable debit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 628 reviews
Cleanliness: 8.3
Service: 9.8
Location: 8.8
Room Quality: 7.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.3
G
Glenda family_with_children us
8
Comfortable
Pros:

Ok

2026-07-25 via Nuitee
A
Abby solo_traveller us
1
2026-07-21 via Nuitee
N
Nancy family_with_children us
3
Would not recommend.
Pros:

Close to highway. Pool was good.

Cons:

I rented 2 rooms. One room had NO towels and commode was broke with possibly urine in it. The other room had only 1 towel. I asked for towels for both rooms and only got them for 1 room, I asked a second time and received only 2 towels, no wash clothes or hand towels as requested.

2026-07-20 via Nuitee
G
Gregory solo_traveller us
10
Exceptional stay.
Pros:

The location and cleanliness of the hotel were exceptional. And the employees were very friendly and professional. I would stay here again. No question

Cons:

I have no complaints.

2026-07-20 via Nuitee
T
Terrell solo_traveller us
1
Pros:

There was really nothing i liked about the stay. The room had no towels, there was hair all in a made up bed like it was clean and it wasn't my sheets were dirty and it was bodily fluids on the walls and they tried to say it was old paint.

Cons:

The room was nasty!!

2026-07-09 via Nuitee
C
Carla family_with_children us
3
Cons:

The smell, the beds were worn out.

2026-07-05 via Nuitee
W
W6328KK_ Friends getaway
8
very good in this motel
Pros:

Staffs are very good and room was clean.

2026-06-28 via Tripadvisor
M
Montricessy solo_traveller us
1
Pros:

NA

Cons:

NA

2026-06-26 via Nuitee
S
sskkam Couples Bellefontaine, Ohio
2
Do not stay here! Ratings are definitely overstated!
Pros:

We have stayed in 16 different hotels in this price range on a long trip to the attractions in the west, and this was by far, the WORST hotel we've been in! This hotel should definitely be a $70-80 place! The first impression was that the card sleeve that was handed to me had obviously been used many times before. (see pictures) The rooms are cramped and not clean (see pictures). They are outdated and the bathroom door wouldn't even close! The chairs in both rooms we occupied were stained and dirty. (see pictures) The bed sheets seemed to be clean and we didn't know where else to go so we stayed. The pictures in this Trip Advisor display are NOT representative of the condition of this place. This is the first time that I feel Trip Advisor steered us wrong, and we use it a LOT in our travels. Very disappointed in Comfort Suites!

2026-06-25 via Tripadvisor
B
briankM6571BL Solo travel Bridgton, Maine
10
Great stay in Hazelwood!
Pros:

Great stay at this Comfort Inn. Easy check in and very friendly staff. My room was clean and comfortable. I appreciated the comfortable chair to relax in. I recommend this hotel to everyone.

2026-06-23 via Tripadvisor
D
Derrick couple us
1
2026-06-22 via Nuitee
W
Warner solo_traveller us
8
Pros:

The gym and swimming pool was amazing

Cons:

Location kind of far from the city

2026-06-22 via Nuitee
L
LaShata family_with_children us
1
HORRIBLE. Doors are broken, rooms are outdated. Bathrooms are disgusting. Lien was horribly cleaned
Pros:

HORRIBLE. Doors are broken, rooms are outdated. Bathrooms are disgusting. Lien was horribly cleaned

Cons:

HORRIBLE. Doors are broken, rooms are outdated. Bathrooms are disgusting. Lien was horribly cleaned

2026-06-22 via Nuitee
C
Chardaa couple us
1
Disliked the whole experience will
Pros:

For my visit the location

Cons:

The rooms were old and outdated. The property was cheaply renovated. Sheets dirty, floors in rooms dirty. The refrigerator knocked and buzzed all night.

2026-06-22 via Nuitee
S
shiannab2026 Couples
10
Second home
Pros:

Well respectful kindness helpful honesty caring good customer service and the atmosphere was well appreciated and valued everything I will be back soon I love it it’s its peaceful space clear your mind

2026-06-09 via Tripadvisor
A
Asia solo_traveller us
8
2026-06-06 via Nuitee
O
Olusegun solo_traveller us
9
2026-06-04 via Nuitee
O
Olusegun solo_traveller us
9
2026-06-04 via Nuitee
M
Michial family_with_children us
1
Not a happy experience.
Pros:

The breakfast was very pedestrian I have had much, much better in a great many hotels.

Cons:

The first room we were given was very unclean and in the bathtub there was a stain that looked like the residue of bodily fluids. I was under the impression that I had reserved a two queen bed suite with Bookings but the staff at the hotel gave me another story.

2026-06-03 via Nuitee
E
Ericka couple us
10
Excellence! Great staff.
Pros:

Everything

Cons:

N/A

2026-05-26 via Nuitee