Chula Vista Inn

Hotels
6.9 (433 reviews)
946 Broadway , Chula Vista , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Broken amenities

Categories

Cleanliness
4.79
Several reviews indicated the presence of dirt, roaches, and inadequate room conditions.
Service
9.26
Staff were described as super nice and attentive, fulfilling check-in and check-out smoothly.
Location
8.3
Close proximity to needed areas was mentioned positively.
Room Quality
5.75
Multiple reviews pointed out issues like outdated furniture and cleanliness concerns.
Amenities
5.28
Facilities like a pool and spa were closed, which negatively affected the overall perception.
Value for Money
7.74
Some reviews noted the pricing was fair based on the facility's quality.
Food and Beverage
6.79
Food and beverage details were minimally mentioned, implying no strong opinions.
Overall Experience
7.26
Mixed reviews about the stay with notable comments on cleanliness and facility maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:36

Property Description

Convenient Location
Located just a short distance from popular attractions such as Las Americas Premium Outlets and the San Diego Convention Center, Chula Vista Inn offers a prime spot for both leisure and business travelers.

Comfortable Accommodations
Experience a comfortable stay in our air-conditioned rooms equipped with flat-screen TVs, ensuring a relaxing retreat after a day of exploring the city.

Great Amenities
Enjoy the convenience of a 24-hour front desk and stay connected with complimentary WiFi throughout the property. Families will appreciate our spacious family rooms for a cozy stay.

Book your stay at Chula Vista Inn now and make the most of your visit to Chula Vista!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Guest Reviews

6.9
Based on 433 reviews
Cleanliness: 4.79
Service: 9.26
Location: 8.3
Room Quality: 5.75
Amenities: 5.28
Value for Money: 7.74
Food and Beverage: 6.79
Overall Experience: 7.26
Z
Zayra • solo_traveller • us
4
Worse place to stay very uncomfortable
Cons:

The rooms smell like cigarettes even though they where non smoking rooms, the beds are uncomfortable, they don’t bring you fresh towels or toilet paper you have to go get it at the office

2026-09-10 • via Nuitee
A
Abbott • solo_traveller • us
7
Pros:

Family could all stay together. Location was good. Gave new towels and soap when we asked for them.

Cons:

Socks left under bed. Stains on chairs and curtains. Pool not usable for guests even though there was a pool maintenance worker there to clean it. Lobby could not tell us why no one was allowed to use the pool.

2026-09-08 • via Nuitee
L
Lisette • solo_traveller • us
10
Pros:

Everything

2026-09-02 • via Nuitee
L
Lydia • solo_traveller • us
1
2026-08-16 • via Nuitee
M
Mayra • solo_traveller • mx
8
Pros:

Limpieza

Cons:

Mucho ruido

2026-08-13 • via Nuitee
A
Amy • solo_traveller • us
2
Cons:

The pool was closed for contamination of water. The service foreclosure was closed a whole year before the date we went there.

2026-08-12 • via Nuitee
M
Mario Gustavo • solo_traveller • mx
5
Esta bien ubicado y el precio no es muy alto
Pros:

La ubicación es relativamente buena, solo es cuestión de buscar el transporte adecuado. Trolley no lo recomiendo porque hay que caminar mucho a la estación más cercana, aproximadamente media hora. Lo mejor es ir a cualquier cosa cerca porque si hay tiendas y restaurantes, o bus, o taxi

Cons:

El personal es muy cortante, no te dan ninguna opción, ni recomendación a lo que preguntas, no hay disponible ni siquiera comprándolo ningún insumo extra adicional a lo que te ofrece la habitación, aunque hay tiendas muy cercanas, no te ponen agua, no entraron a hacer la limpieza de un día al otro. Cuando llegas te dicen que debes dejar un deposito de $100 USD lo cual no avisan previamente para considerar esa cantidad, hasta que estás ahí y es el equivalente a una noche extra. Si lo devuelven, a mi me lo devolvieron a la tarjeta aproximadamente 10 días después de que hice el check-out.

2026-08-05 • via Nuitee
J
Javier • solo_traveller • es
1
Pros:

Nada

Cons:

Todo. Se anuncian con piscina, y está cerrada por la administración pública por insalubridad. La recepción está cerrada y solo tienden por una ventanilla, y encima aún dicen que por Covid 19...
En la habitación todo está roto... muebles, cortinas, frigorífico, tv, ... con dos toallas justitas y dehilachadas, y 2 pastillitas de jabón. No había ni perchas.
Todas las zonas comines sucias y sin barrer.
Un desastre, en contraste con la web donde incluso mencionan un supuesto desayuno continental.

2026-08-02 • via Nuitee
A
Anthony • family_with_children • us
8
2026-07-25 • via Nuitee
M
Marco • family_with_children • us
7
It was ok.
Pros:

Very friendly staff.

Cons:

Nothing like the pictures. Beds are uncomfortable. Found a cockroach in the rest room.

2026-07-20 • via Nuitee
R
Rennie Cuthbert • couple • us
5
2026-07-19 • via Nuitee
S
Stephanie • solo_traveller • us
8
2026-07-15 • via Nuitee
W
Wasem • solo_traveller • us
1
Pros:

This property was falsely advertised

Cons:

It was not upto standard for a Hotel or even a motel

2026-07-08 • via Nuitee
L
Laela • couple • us
5
Not the best, but okay for a cheap day to stay.
Pros:

The staff were very friendly. The lady at the desk is so sweet and helpful.

Cons:

Property definitely needs work. Furniture wasn’t just outdated, it was cracked and chewed up. There was a big crack under our hotel door to the point I could see daylight outside, so we had to put towels down to make sure bugs didn’t come in. Pillows were hard as H*LL! And Towels are way too small. Unfortunately their pool was out of service due to health hazards.

2026-07-06 • via Nuitee
D
Donna • couple • us
1
We requested money they said they couldn’t do it.
Pros:

The site shows a pool and jacuzzi.

Cons:

When we got there the pool had been closed for over a year.

2026-07-06 • via Nuitee
C
Camille • solo_traveller • fr
6
2026-07-04 • via Nuitee
A
ALBERTO NOEL • family_with_children • mx
1
Should be .5 stars
Pros:

Everything is broken

Cons:

Is old and in bad shape

2026-07-04 • via Nuitee
K
Kelly • couple • us
4
Not very happy with our stay. Having a room that isn’t clean you don’t feel very comfortable sleeping.
Pros:

Bathroom was clean and remodeled.

Cons:

Room had worn out Furniture, wood furniture was coming apart, couch had many stains and curtains were outdated and so was the bed comforters. In their advertisement they’re showing rooms that are remodeled with modern amenities. Swimming pool and Jacuzzi have been closed since Covid and I was unaware of that that’s why I booked. This hotel was to use the Jacuzzi that was the start of me being unsatisfied.

2026-07-01 • via Nuitee
M
Marisol • couple • us
6
2026-06-28 • via Nuitee
C
Carlos • family_with_children • us
7
2026-06-26 • via Nuitee