Best Western Plus Chesapeake Bay-Norfolk

Hotels
•
Best Western Plus
7.6 (1677 reviews)
1330 East Ocean View Avenue , Norfolk , us
+1 757-583-2621

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Amenities available
Cons:
Cleanliness issues
Inconsistent service
Poor housekeeping

Categories

Cleanliness
5.48
Room cleanliness issues mentioned with dirty coffee machine, dead cockroaches, and hair in the room.
Service
8.45
Staff were friendly and helpful, providing good service but some negative experiences mentioned.
Location
8.49
Good location on the beach and nearby amenities are positive points.
Room Quality
7.44
Room was comfortable but had significant cleanliness issues.
Amenities
7.97
Good amenities available including gym, breakfast, and laundry.
Value for Money
7.43
Fair value considering the amenities but cleanliness issues detracted from the overall value.
Food and Beverage
7.98
Breakfast and food options available were positively noted.
Overall Experience
7.55
Mixed feelings with great location and amenities but serious cleanliness complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:06

Property Description

Waterfront Location on Chesapeake Bay
Experience the beauty of Norfolk at our hotel with private beach access and a scenic outdoor pool overlooking the bay. Enjoy the soothing sound of waves and breathtaking sunsets during your stay.

Comfortable Accommodations with Modern Amenities
Relax in our well-equipped rooms featuring a microwave, refrigerator, and coffee maker. Upgrade to a room with a full kitchen for added convenience. Stay entertained with cable TV and stay productive with a work desk in every room.

Convenient Facilities and Services
Make the most of your stay with access to our fitness and business centers. Take advantage of laundry facilities and our sundries shop for any essentials you may need. Everything you need for a comfortable stay is right here.

Ready to experience a perfect getaway by Chesapeake Bay? Book your stay at Best Western Plus Holiday Sands Inn & Suites now!

Important information:

Please note, cribs must be requested in advance and depend on availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.6
Based on 1677 reviews
Cleanliness: 5.48
Service: 8.45
Location: 8.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.55
A
Alayna • family_with_children • us
8
Would definitely book and stay here again!
Pros:

I won't lie - I've never stayed in a motel before, and I have heard horror stories. So safe to say I was nervous, but I was willing, based on reviews, to give this place a shot + who doesn't love beach access?? Anyway, I loved our room. It was simple, and even though it didn't have a balcony, I really enjoyed being able to see the beach area from the kitchen! Free breakfast is always a win and the staff overall was VERY nice and I was very thankful for all that they did throughout our stay.

Cons:

I think that everything was pretty fine. The grounds were well kept, and of course you have the occasional noise outside of your room because... well, it's a motel. A lot of families had children who would be running around the floor, so if families aren't your cup of tea while you're traveling, then maybe this place isn't for you.

2026-07-25 • via Nuitee
E
Ernest • solo_traveller • us
9
2026-07-24 • via Nuitee
D
Davis • solo_traveller • us
10
2026-07-24 • via Nuitee
Y
Yvette • solo_traveller • us
9
Comfortable
Pros:

Rooms were comfortable were nice. I also enjoyed the balcony.

Cons:

Pool chemicals were out of balance so pool was not working. There was a slight smell outside on the balcony.

2026-07-22 • via Nuitee
E
Elizabeth • family_with_children • us
9
Enjoyed everything
Pros:

Staff is very friendly and helpful

Cons:

Parking

2026-07-22 • via Nuitee
M
Michael • solo_traveller • us
10
2026-07-22 • via Nuitee
F
Flor • solo_traveller • us
10
2026-07-19 • via Nuitee
F
Flor • solo_traveller • us
10
2026-07-19 • via Nuitee
M
Mike • couple • us
8
2026-07-19 • via Nuitee
E
echeverria • solo_traveller • us
10
Pros:

it was very close to the beach and really quiet not to crowded i really like it

Cons:

n/a

2026-07-18 • via Nuitee
A
Anjelica • solo_traveller • us
5
Pros:

The beach access

Cons:

The staff were very rude not very welcoming and there was false advertisement about a pool inside the hotel.

2026-07-16 • via Nuitee
M
MORALES DELGADO • family_with_children • us
8
Muy Agradable
Pros:

Todo limpio la gente amable la habitación súper limpia y el desayuno bastante bueno más de lo que imaginaba

2026-07-14 • via Nuitee
X
Xay • extended_group • us
10
2026-07-12 • via Nuitee
X
Xay • couple • us
10
2026-07-12 • via Nuitee
N
Norashly • family_with_children • us
7
2026-07-12 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-07-10 • via Nuitee
C
Cecilia • family_with_children • us
8
2026-07-07 • via Nuitee
J
Jessica • solo_traveller • us
9
2026-07-07 • via Nuitee
N
Norette • solo_traveller • us
10
Excellent stay
Pros:

I enjoyed the Oceanfront property room, staff, Continental breakfast and the Hospitality.

2026-07-06 • via Nuitee
M
Michael • solo_traveller • us
10
I enjoyed my stay. My room was clean. Ocean front room with balcony was perfect. Easy beach access with a beautiful beac
Pros:

Loved the ocean front room with balcony. Breakfast was good

Cons:

Nothing

2026-07-04 • via Nuitee