Best Western Plus Gateway Inn & Suites - Aurora

Hotels
•
Best Western Plus
8.4 (548 reviews)
800 South Abilene Street , Aurora , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable stay
Cons:
Issues with cleanliness
Location could be better
Amenities inconsistent

Categories

Cleanliness
7.9
Room was clean but the beds were squeaky and there were some issues with smoke smells in the rooms.
Service
9.4
Staff was very responsive, friendly and helpful. Excellent customer service despite some initial issues.
Location
7.4
The location is a bit bad but it is close to plenty of shopping and restaurants.
Room Quality
7.9
Room was comfortable but some reported issues with the toilet and smoke odors.
Amenities
8.9
Breakfast was good, and the pool and hot tub were enjoyable, but some amenities like the hot tub were occasionally out of order.
Value for Money
8.4
Room was reasonably priced and met needs for the stay, but some guests felt amenities were lacking.
Food and Beverage
8.4
Breakfast was appreciated, but options could be improved with more variety.
Overall Experience
8.9
Overall a positive experience with great service and satisfactory stays despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:39

Property Description

Convenient Location
Situated just 20 minutes from Denver International Airport, the Aurora Best Western Plus Gateway Inn and Suites offers easy access for travelers. Explore the city's attractions or head to Winter Park Resort for a day of skiing.

Modern Amenities
Enjoy a comfortable stay in our modern rooms equipped with a flat-screen TV, free Wi-Fi, and coffee making facilities. Relax in the indoor pool, hot tub, or keep up with your workout routine in the gym.

Exceptional Services
With a 24-hour reception, business center, and laundry facilities, we ensure all your needs are met during your stay. Whether you're here for business or leisure, the Best Western Plus Gateway Inn and Suites is your ideal choice.

Book your stay now and experience the perfect blend of convenience and comfort at our hotel.

Important information:

Please note the complimentary manager's reception is only available Monday through Thursday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 548 reviews
Cleanliness: 7.9
Service: 9.4
Location: 7.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.9
R
Rick • couple • us
6
2026-05-25 • via Nuitee
H
Hafida • couple • fr
4
Pros:

Proximité commerce restaurant et autoroute

Cons:

Mal insonorisé on entendait la tv et le voisin .
Jacuzzi en panne , les meubles à l’entrée vétuste abîmées donne même pas envie de s’asseoir dessus!
On a booker 2 nuits et u un ménage fait ni le lit ni les serviettes rien

2026-05-22 • via Nuitee
R
Robert • family_with_children • us
10
Pros:

Swimming

Cons:

None

2026-05-21 • via Nuitee
A
Andres • solo_traveller • cr
6
Good enough for a quick trip.
Pros:

Good facilities, in mid way between downtown and airport.

Cons:

Front desk staff was somehow rude on one occasion.

2026-05-18 • via Nuitee
I
Irene • solo_traveller • ch
8
2026-05-17 • via Nuitee
B
Bianka • extended_group • de
9
2026-05-15 • via Nuitee
J
Johnson • solo_traveller • us
8
Pros:

Very good customer service

Cons:

N/A

2026-05-11 • via Nuitee
G
Gonzales • couple • us
8
2026-05-09 • via Nuitee
J
Joseph • couple • us
6
2026-05-07 • via Nuitee
S
Sergio • extended_group • us
9
2026-05-02 • via Nuitee
D
Dieu Merci • solo_traveller • us
7
Excellent two night spent there.
Pros:

The service offered by the old man at the reception was excellent. The breakfast in the morning was wonderful. Nice room to spend night. I felt welcomed at the hotel. People around are super kind and open to have a conversation.

Cons:

The air quality indoor, it means the room needs renewable fresh air. Furthermore, the room should have HDM1 cable for customers coming with their computers. In addition, The elevator was super slow, it needs to be replaced or fixed.

2026-04-30 • via Nuitee
W
William • couple • us
9
2026-04-23 • via Nuitee
S
Shawna • couple • us
10
Excellent stay will return if in the area!!
Pros:

Nice waiting area since we arrived early. Let us know when room was ready. Very accommodating!! Nice pool/ hot tub!

Cons:

Showers are a bit slippery for those with disabilities.

2026-04-14 • via Nuitee
M
Marsha • family_with_children • jm
10
2026-04-13 • via Nuitee
O
Owen • couple • us
10
2026-04-10 • via Nuitee
• family_with_children • us
10
2026-04-09 • via Nuitee
N
Nicholas • family_with_children • us
10
2026-04-03 • via Nuitee
J
Jessica • couple • us
8
Worth a stay , deal with the day time employees
Pros:

Love the pool and hot tub

Cons:

Night manager was kind of abrasive and not very helpful in problem solving regarding a card issue. He made me feel very judged and belittled.

2026-04-02 • via Nuitee
O
Ortiz • family_with_children • hn
5
Pros:

La piscina super buena igual el desayuno bueno

Cons:

El personal son pedantes y no atienden con amabilidad
El sofá cama malo colchón que no servía

2026-04-01 • via Nuitee
W
Warren • solo_traveller • us
8
2026-03-31 • via Nuitee