Best Western Plus Gateway Inn & Suites - Aurora

Hotels
•
Best Western Plus
8.4 (567 reviews)
800 South Abilene Street , Aurora , us
+1 720-748-4800

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable stay
Cons:
Issues with cleanliness
Location could be better
Amenities inconsistent

Categories

Cleanliness
7.9
Room was clean but the beds were squeaky and there were some issues with smoke smells in the rooms.
Service
9.4
Staff was very responsive, friendly and helpful. Excellent customer service despite some initial issues.
Location
7.4
The location is a bit bad but it is close to plenty of shopping and restaurants.
Room Quality
7.9
Room was comfortable but some reported issues with the toilet and smoke odors.
Amenities
8.9
Breakfast was good, and the pool and hot tub were enjoyable, but some amenities like the hot tub were occasionally out of order.
Value for Money
8.4
Room was reasonably priced and met needs for the stay, but some guests felt amenities were lacking.
Food and Beverage
8.4
Breakfast was appreciated, but options could be improved with more variety.
Overall Experience
8.9
Overall a positive experience with great service and satisfactory stays despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:39

Property Description

Convenient Location
Situated just 20 minutes from Denver International Airport, the Aurora Best Western Plus Gateway Inn and Suites offers easy access for travelers. Explore the city's attractions or head to Winter Park Resort for a day of skiing.

Modern Amenities
Enjoy a comfortable stay in our modern rooms equipped with a flat-screen TV, free Wi-Fi, and coffee making facilities. Relax in the indoor pool, hot tub, or keep up with your workout routine in the gym.

Exceptional Services
With a 24-hour reception, business center, and laundry facilities, we ensure all your needs are met during your stay. Whether you're here for business or leisure, the Best Western Plus Gateway Inn and Suites is your ideal choice.

Book your stay now and experience the perfect blend of convenience and comfort at our hotel.

Important information:

Please note the complimentary manager's reception is only available Monday through Thursday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 567 reviews
Cleanliness: 7.9
Service: 9.4
Location: 7.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.9
R
richard • family_with_children • fr
9
2026-07-24 • via Nuitee
P
Patrick • couple • us
7
Pros:

The breakfast was fine.

Cons:

The hotel is looking a bit tired.

2026-07-23 • via Nuitee
A
Anna • couple • us
10
2026-07-22 • via Nuitee
B
Brent • couple • us
7
Good place for the value.
Pros:

Location and staff were very good

Cons:

Ac in the room was operating sub par would never fully cool room down

2026-07-22 • via Nuitee
W
Waddell • family_with_children • us
9
2026-07-22 • via Nuitee
F
Farid • couple • it
10
2026-07-19 • via Nuitee
T
Terry • couple • us
10
Easy and convenient for an overnight stay especially with an early MD appointment next day.
Pros:

This facility offers early check in at a reasonable price. Lisa was both helpful and professional on the day of check in as well as check out. I loved their coffee and yogurt machines. Breakfast choices were adequate. Nearby within walking distance is a Walmart as well as a Thai restaurant.

Cons:

The elevator runs slow.

2026-07-19 • via Nuitee
K
Karen • couple • us
5
2026-07-18 • via Nuitee
M
Melissa • couple • us
10
Our stay was excellent, glad we booked there and the place was surrounded by other local businesses
Pros:

The room was spacious and very comfortable

Cons:

The blackout curtains seemed to have been washed many times so it had spots where the sun light was coming in.

2026-07-13 • via Nuitee
C
Chantal • solo_traveller • au
9
Thank you
Pros:

Very satisfied

Cons:

Everything

2026-07-13 • via Nuitee
M
Melody • family_with_children • us
8
2026-07-11 • via Nuitee
R
Rita • family_with_children • us
8
The pull out sofa mattress was horrible!!! Slept on pillows on the floor instead :(
Pros:

Location

Cons:

Pool only open until 9:00 pm

2026-07-11 • via Nuitee
C
Cristina • couple • us
8
2026-07-08 • via Nuitee
Y
Yuli • family_with_children • us
1
Pros:

The place looks great nice and friendly

Cons:

I had bad sleeping couse a feeling of bugs on me al over, the next morning I drive 9 hours back home with itching everywhere, surprise for me it’s bedbugs bites what I have all over, so I write an email to the management to let them know what happened and so they take care and don’t happen to other customers and have no response at all so yea completely bad experience

2026-07-07 • via Nuitee
O
Oneil • couple • us
10
2026-06-29 • via Nuitee
N
Nathan • couple • us
8
Amazing stay nothing I can complain about
Pros:

Amazing loved the eggs

Cons:

Parking was not as comfortable for trucks but not much u can do haha and maybe some pepper and salt and flavor

2026-06-27 • via Nuitee
K
Kelly • solo_traveller • us
7
Pros:

That there isn't a bunch of extra fees and the indoor pool

Cons:

The elevator is like 120 degrees, very warm on floors as well...but ac in room worked great so who cares about hot hall or elevator

2026-06-25 • via Nuitee
B
Bryan • solo_traveller • us
10
Medical
Pros:

Very nice, location was excellent. Close to shopping and resturants. Was quite and breakfast was good, beds comfortable and pool and hot tub a plus after traveling.

Cons:

Nothing we didnt like, very nice stay.

2026-06-25 • via Nuitee
K
Kelly • solo_traveller • us
6
Pros:

I liked the clean room and barhroom

Cons:

The extra deposit plus pet fees

2026-06-25 • via Nuitee
B
Bailey • couple • us
5
2026-06-25 • via Nuitee