Best Western Plus Gateway Inn & Suites - Aurora

Hotels
•
Best Western Plus
8.4 (579 reviews)
800 South Abilene Street , Aurora , US
+1 720-748-4800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable stay
Cons:
Issues with cleanliness
Location could be better
Amenities inconsistent

Categories

Cleanliness
7.9
Room was clean but the beds were squeaky and there were some issues with smoke smells in the rooms.
Service
9.4
Staff was very responsive, friendly and helpful. Excellent customer service despite some initial issues.
Location
7.4
The location is a bit bad but it is close to plenty of shopping and restaurants.
Room Quality
7.9
Room was comfortable but some reported issues with the toilet and smoke odors.
Amenities
8.9
Breakfast was good, and the pool and hot tub were enjoyable, but some amenities like the hot tub were occasionally out of order.
Value for Money
8.4
Room was reasonably priced and met needs for the stay, but some guests felt amenities were lacking.
Food and Beverage
8.4
Breakfast was appreciated, but options could be improved with more variety.
Overall Experience
8.9
Overall a positive experience with great service and satisfactory stays despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:39

Property Description

Convenient Location
Situated just 20 minutes from Denver International Airport, the Aurora Best Western Plus Gateway Inn and Suites offers easy access for travelers. Explore the city's attractions or head to Winter Park Resort for a day of skiing.

Modern Amenities
Enjoy a comfortable stay in our modern rooms equipped with a flat-screen TV, free Wi-Fi, and coffee making facilities. Relax in the indoor pool, hot tub, or keep up with your workout routine in the gym.

Exceptional Services
With a 24-hour reception, business center, and laundry facilities, we ensure all your needs are met during your stay. Whether you're here for business or leisure, the Best Western Plus Gateway Inn and Suites is your ideal choice.

Book your stay now and experience the perfect blend of convenience and comfort at our hotel.

Important information:

Please note the complimentary manager's reception is only available Monday through Thursday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
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Guest Reviews

8.4
Based on 579 reviews
Cleanliness: 7.9
Service: 9.4
Location: 7.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.9
M
Marcelo • couple • us
1
2026-09-06 • via Nuitee
R
Rhonda • solo_traveller • us
4
Definitely not booking here ANYMORE!
Pros:

Location. Close to Walmart and Sam’s Club

Cons:

Not my first time booking hotel. Book for amenities like the hot tub that was out of order. Wait until AFTER swipe my card to inform me. Breakfast was OK. Very noisy, people above me were jumping/stomping and elevator out of order.

2026-09-06 • via Nuitee
B
Bernadine • solo_traveller • us
6
Pros:

The lady at the breakfast place was amazing and also the lady that checked us out was amazing.

Cons:

Our room the floor was wet from the window sill down all the way to the bottom to the middle of the bed yes there was a rainstorm when we woke up the next morning the floor was soaking wet would like to know how we get either a refund or the next time that we go in to your guys's establishment that we get a free room.

2026-08-17 • via Nuitee
A
Adela Montepagano • solo_traveller • ar
9
Una opción excelente!!
Pros:

Excelente opción en Aurora. Llegué a medianoche, muy cansada después de volar por más de 17 hs. Me recibió Ty, fué muy muy amable, rofesional y eficiente, explicándome todas las características de mi estancia. La habitación, muy completa. Buenas las sábanas, toallas, los artículos de higiene. El desayuno es simple pero tiene todo lo necesario. Muy buenos la piscina y el spa. Un hotel lindo, confortable y tranquilo. Una nota aparte: la cafetera ESPECTACULAR que hay en la entrada que permite prepararte un café a tu gusto las 24 hs del día....lo que ahorré en Starbucks!!
Volvería siempre!!!

2026-08-14 • via Nuitee
R
richard • family_with_children • fr
9
2026-07-24 • via Nuitee
P
Patrick • couple • us
7
Pros:

The breakfast was fine.

Cons:

The hotel is looking a bit tired.

2026-07-23 • via Nuitee
B
Brent • couple • us
7
Good place for the value.
Pros:

Location and staff were very good

Cons:

Ac in the room was operating sub par would never fully cool room down

2026-07-22 • via Nuitee
A
Anna • couple • us
10
2026-07-22 • via Nuitee
W
Waddell • family_with_children • us
9
2026-07-22 • via Nuitee
F
Farid • couple • it
10
2026-07-19 • via Nuitee
T
Terry • couple • us
10
Easy and convenient for an overnight stay especially with an early MD appointment next day.
Pros:

This facility offers early check in at a reasonable price. Lisa was both helpful and professional on the day of check in as well as check out. I loved their coffee and yogurt machines. Breakfast choices were adequate. Nearby within walking distance is a Walmart as well as a Thai restaurant.

Cons:

The elevator runs slow.

2026-07-19 • via Nuitee
K
Karen • couple • us
5
2026-07-18 • via Nuitee
C
Chantal • solo_traveller • au
9
Thank you
Pros:

Very satisfied

Cons:

Everything

2026-07-13 • via Nuitee
M
Melissa • couple • us
10
Our stay was excellent, glad we booked there and the place was surrounded by other local businesses
Pros:

The room was spacious and very comfortable

Cons:

The blackout curtains seemed to have been washed many times so it had spots where the sun light was coming in.

2026-07-13 • via Nuitee
M
Melody • family_with_children • us
8
2026-07-11 • via Nuitee
R
Rita • family_with_children • us
8
The pull out sofa mattress was horrible!!! Slept on pillows on the floor instead :(
Pros:

Location

Cons:

Pool only open until 9:00 pm

2026-07-11 • via Nuitee
C
Cristina • couple • us
8
2026-07-08 • via Nuitee
Y
Yuli • family_with_children • us
1
Pros:

The place looks great nice and friendly

Cons:

I had bad sleeping couse a feeling of bugs on me al over, the next morning I drive 9 hours back home with itching everywhere, surprise for me it’s bedbugs bites what I have all over, so I write an email to the management to let them know what happened and so they take care and don’t happen to other customers and have no response at all so yea completely bad experience

2026-07-07 • via Nuitee
O
Oneil • couple • us
10
2026-06-29 • via Nuitee
N
Nathan • couple • us
8
Amazing stay nothing I can complain about
Pros:

Amazing loved the eggs

Cons:

Parking was not as comfortable for trucks but not much u can do haha and maybe some pepper and salt and flavor

2026-06-27 • via Nuitee