Europa Palace Hotel

Hotels
Independent
7.4 (77 reviews)
S.S. 114 Km 5,470 - Località Pistunina, Messina, ME, 98125 , Messina , IT

Pets allowed

Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Rich breakfast

Categories

Cleanliness
7.54
The hotel is clean.
Service
8.01
Staff very friendly and helpful.
Location
8.05
Good location coming or going to the ferry harbour.
Room Quality
6.5
Standard quality for this hotel tier.
Amenities
7.03
Standard quality for this hotel tier.
Value for Money
6.99
Standard quality for this hotel tier.
Food and Beverage
8.04
Very rich breakfast with excellent coffee.
Overall Experience
7.01
Overall a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:56

Property Description

Experience the perfect blend of comfort and convenience at Europa Palace Hotel, nestled in the heart of Messina.

Modern Amenities
Enjoy complimentary wireless internet access throughout the hotel, along with a well-equipped business center for your professional needs. Relax in our inviting common area, complete with a television for your entertainment.

Dining Delights
Savor delectable meals at our on-site restaurant, offering lunch and dinner options, or unwind with room service during limited hours. Don't miss our delightful continental breakfast available daily to start your day right.

Prime Location
Located just a short walk from the stunning Strait of Messina and the Ionian Sea, our hotel is ideally placed for exploring local attractions. Enjoy the convenience of a 24-hour airport shuttle and free self-parking.

Book your unforgettable stay at Europa Palace Hotel today and embark on a memorable journey!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 77 reviews
Cleanliness: 7.54
Service: 8.01
Location: 8.05
Room Quality: 6.5
Amenities: 7.03
Value for Money: 6.99
Food and Beverage: 8.04
Overall Experience: 7.01
M
Maurici couple it
10
2026-05-23 via Nuitee
C
Cvm solo_traveller it
2
2026-05-20 via Nuitee
A
Andrea solo_traveller it
6
Pros:

Parcheggio, camera carina con balconcino.

Cons:

La cena servita a buffet: molto scarno, non so dire se l'acqua sia inclusa perchè l'ho chiesta due volte e non me l'hanno mai portata. Bisogna dire peró che il prezzo è ragionevole.

2026-05-20 via Nuitee
M
Manuela couple it
7
2026-05-20 via Nuitee
T
Troia solo_traveller it
8
2026-05-19 via Nuitee
V
Valentina solo_traveller it
10
Top ❤️
Pros:

Lo staff super gentile e disponibile, stanza molto pulita e accogliente, servizi top per ogni esigenza, tornerò presto! ❤️

2026-05-16 via Nuitee
C
cassoleta couple es
8
Sitio correcto en el sitio correcto para el Ferry
Pros:

Los servicios bastante completos, y la facilidad de aparcamiento

Cons:

Bastante lejos del centro

2026-05-15 via Nuitee
J
Jeannette solo_traveller ch
5
Pros:

Ruhige Lage.

Cons:

Zu viele Leute (Car) zum Frühstück und für uns blieb nichts mehr übrig!

2026-05-15 via Nuitee
C
Cristina.Groppuso solo_traveller it
8
Hotel Europa ottimo
Pros:

La camera Queen comodissima e accogliente

Cons:

Le finestre non erano del tutto insonorizzate

2026-05-14 via Nuitee
D
Daniela couple it
6
Un po' delusa
Pros:

Posizione, parcheggio e colazione

Cons:

Sono stata in questo hotel varie volte e da ultimo il 13/14 maggio 2026. Mi sono sempre trovata bene tranne questa volta per alcune cose.
La camera assegnatami era piccola e con una veduta laterale terribile . La cameriera al piano alle 9.00 ( ceck - out alle 10.30) ha bussato e aperto la porta della camera senza aspettare la risposta appena alle 9.00. ; la receptionist non ha neanche chiesto come era andato il soggiorno: alla consegna della chiave si è limitata ad un laconico grazie senza neanche salutare.
Il personale in sala colazione invece è stato professionale, attento e cordiale,

2026-05-14 via Nuitee
G
Giorgio solo_traveller it
8
Ottimo
Pros:

La posizione

Cons:

Niente

2026-05-14 via Nuitee
B
Barra Caracciolo solo_traveller it
8
Cons:

Poche prese elettriche per caricare dispositivi

2026-05-14 via Nuitee
S
Sally couple us
10
2026-05-10 via Nuitee
Z
ZBIGNIEW extended_group pl
5
Messyna zasługuje na lepsze obiekty.
Pros:

Parking bezpośrednio przy hotelu bez dodatkowych opłat. Bezproblemowe wystawienie faktury. Pokoje duże i wygodne, także łóżka bez zarzutu!

Cons:

Ten ****hotel w ogóle nie jest nastawiony na turystów. Był co prawda przepełniony do ostatniego miejsca, ale wyłącznymi gośćmi byli : robotnicy ubrani roboczo na czarno, męska drużyna koszykówki też ubrana w czarne dresy i młodzież szkolna tradycyjnie nie znająca innych kolorów. Całość sprawiała przygnębiające wrażenie, do tego niemal wyłącznie męskie. Gdy dodamy to tego niemiłosierny hałas, to pytam się, co ja tam robiłem?? Gastronomia była zorientowana wyłącznie na bufet ryczałtowy po 25,-euro/os. nawet gdy ktoś miał zjeść tylko przekąskę. Nie było możliwości konsumpcji a la carte! Trudno się dziwić, że przy takiej klienteli, obsługa gastronomii nie znała ani słowa w żadnym języku! Łazienki pamiętają zapewne lata 60-te ubiegłego stulecia. Samo położenie hotelu jest geograficznie ciekawe nad cieśniną Messyńską, gdyby nie fakt, że otoczone ze wszystkich stron ruinami budowlanymi i daleko od centrum, więc bez atutów:( Programów TV jest kilkaset, ale żadnego innego niż włoski, co przecież technicznie nie jest dzisiaj żadną przeszkodą! Bufet śniadaniowy, jego oferta, a zwłaszcza fakt, że zorganizowany został dopiero po pół godzinie od otwarcia sali, jest naganny. Do tego niejasna oferta wyboru kawy serwowanej i braku mleka, mimo że personel był obecny, nie sprawia profesjonalnej opinii. Hotel ma niby cztery gwiazdki, ale funkcjonuje jako robotniczy, sportowy i schronisko młodzieżowe, czyli turysta nie jest uprzedzony, na co się pisze. Booking.com musi bardziej się przyłożyć do pracy we Włoszech, bo w tym kraju zaliczam sporo wpadek!!

2026-05-07 via Nuitee
R
roberto solo_traveller it
9
2026-05-07 via Nuitee
S
Santi solo_traveller it
8
2026-05-06 via Nuitee
M
maria grazia extended_group it
8
Breve per continuare a scrivere
Pros:

La colazione ben strutturata e prodotti del luogo personale gentile e premuroso

Cons:

Le tende delle camere erano macchiate in camera mia e mi dava senso di sporco la pulizia buona

2026-05-06 via Nuitee
A
andrea family_with_children it
7
Tutto ok
Pros:

Sono in loro vecchio cliente e mi trovo sempre bene

2026-05-06 via Nuitee
A
Alessandro couple it
7
2026-05-05 via Nuitee
R
roberto extended_group it
9
Da ripetere
Pros:

La posizione comoda per le mie necessità, parcheggio bene,

Cons:

colazione direi che è l'unico neo, poco personale, qualità dei prodotti salati scarsissima, dolci buoni caffè imbevibile

2026-05-04 via Nuitee