Mount Richmond Hotel

Hotels
7.4 (3341 reviews)
676 Mt Wellington Highway, Mt Wellington , Auckland , nz

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.24
Several comments mention cleanliness issues, including unclean rooms and lost property.
Service
8.71
Multiple positive mentions of friendly and helpful staff across reviews.
Location
8.75
Appreciated by guests for its proximity to the airport and town.
Room Quality
7.2
Mixed comments about the room comfort but generally acceptable.
Amenities
7.23
Facilities mentioned positively but noted some were outdated or in disrepair.
Value for Money
7.19
Guests felt the price was fair for the conditions offered.
Food and Beverage
6.24
Issues noted with restaurant availability and cleanliness in serving areas.
Overall Experience
7.61
Overall satisfaction noted, with some positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Luxurious Accommodation
Renovated in 2017, Mount Richmond Hotel offers air-conditioned rooms with Super King beds and modern amenities like HD flat-screen TVs and Bluetooth clock radios.

Dining Experience
Indulge in delicious meals at the fully licensed Poolside Restaurant, offering a variety of breakfast options, traditional Kiwi dinners, and tempting desserts. Enjoy dining alfresco by the pool, in the garden deck, or opt for convenient room service.

Leisure Facilities
Unwind in the outdoor swimming pool or covered spa, stay active in the private gym, and take advantage of guest amenities like the business center, guest laundry, bike hire, and access to nearby tennis courts.

Ready to experience comfort and convenience at Mount Richmond Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for NZD 35 per person per night when using an existing bed.
    People 2 years old and over stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 3341 reviews
Cleanliness: 6.24
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 7.23
Value for Money: 7.19
Food and Beverage: 6.24
Overall Experience: 7.61
M
Maria • couple • nz
2
2026-06-19 • via Nuitee
F
Fatafehi • solo_traveller • nz
5
Overpriced
Cons:

Staff lacked customer service and kitchen wasn’t open

2026-06-19 • via Nuitee
B
Bernadeth • couple • nz
6
2026-06-17 • via Nuitee
A
Adams • solo_traveller • nz
10
2026-06-15 • via Nuitee
A
Amipeliasi • solo_traveller • nz
4
2026-06-14 • via Nuitee
M
Mcmahon • solo_traveller • nz
3
Cons:

definitely not like the photos . very noisy

2026-06-14 • via Nuitee
L
Lesieli • couple • nz
10
2026-06-13 • via Nuitee
J
JAGDEEP • couple • in
2
Cons:

the bed mattress going outer , not have body wash in bathroom, and the toilet is not working properly

2026-06-13 • via Nuitee
G
Gloria Edmonds • solo_traveller • nz
10
2026-06-13 • via Nuitee
C
Cleve • family_with_children • nz
7
2026-06-10 • via Nuitee
B
Beazley • solo_traveller • nz
7
Pros:

Location

Cons:

The noise of people moving outside room.

2026-06-09 • via Nuitee
B
Basil • couple • nz
8
2026-06-08 • via Nuitee
K
Katarina • solo_traveller • ws
8
$$👌🏽
Pros:

Great value for money, safe and secure. The staff we interacted with friendly and helpful. Our room was quiet, with good curtains so we were able to sleep easily.

Cons:

Some of the car parking is a bit tight.
Our room seemed to be designed for 2 single beds so the light switches and power sockets were not in the right places to be convenient.
The bathroom is small but has what you need.

2026-06-07 • via Nuitee
J
Johnnie • solo_traveller • nz
7
2026-06-07 • via Nuitee
B
Brendan • solo_traveller • nz
10
2026-06-07 • via Nuitee
J
jacs • solo_traveller • nz
7
2026-06-07 • via Nuitee
F
Fiona • extended_group • nz
6
2026-06-06 • via Nuitee
D
Dilipkumar • solo_traveller • nz
10
2026-06-06 • via Nuitee
M
Mia • solo_traveller • to
10
Pros:

I love this room

Cons:

Its more noisy the people walking around..And the bed maybe its a two single beds that combine them to get double bed and when we slept its like onee bed separate

2026-06-06 • via Nuitee
M
Michael • solo_traveller • nz
9
A good place to stay.
Pros:

Nice place and a handy location.

Cons:

Nothing, all good.

2026-06-04 • via Nuitee