Hotel Legoland

The location is good, but the staff do not respect privacy in the rooms; they enter without permission despite the "Do Not Disturb" sign on the door.

The hotel is perfect for families with kids, the Lego everywhere and opportunities for them to play was great. The little treat Lego gift was so lovely, our kids really enjoyed that, as well as the cool bunk beds. We loved the movie night as well.

La decoración del hotel. Cada esquina es evocativa, y te mete en el mundo Lego.

Toys and decorations.
Location.

Pequeno almoço razoável
Fácil estacionamento

Our 2nd night at the Legoland hotel. Costs $750 AUD a night without park entry included. The park itself is fun for a seven year old and worth a visit. The hotel should be condemned and is 1 star at best. Staff are unhelpful and depressing - there is no cheer here. Food and drinks are incredibly bad and expensive. The rooms have so many issues and the hallways smell like urine - I’m sure this is a very unsanitary hotel. I have walked past leftover room service that has been there since we first arrived just festering in the hallway for the 2nd day. I honestly don’t know how this hotel has any positive reviews it is disgusting - the only perk is the location. If it wasn’t so unsanitary it would actually be humorous. The rooms are hot but you can’t open the windows as there are no screens and plenty of bugs. Sheets feel dirty. I have been to front reception to try and address the issues - in particular the foul smell but they are disinterested at best and down right rude. I would stay at the billund airport next time - appears clean - has air con and is extremely close to the park which I did not realise. This is a definite no go!! I wish I had read the negative reviews first as they are incredibly accurate. Very expensive and disappointing experience. It’s a shame as Copenhagen was wonderful.

We visited the Legoland Hotel in Juli as a family of 3 (one child) and we had booked the Ninjago full experience. While the hotel itself looks very nice for children there are a number of things where I would expected to have received a better customer experience.

1. Our room had the full Ninjago thema, but overall it was old. Dents in corners, cabbort doors that didnt open well and it was not clean.
2. A dummy from a previous child was folden up in our bed sheets, like the sheets were not changed at all.
3. The remote of the TV contained all sorts of dirt.
4. The shower has a curtain and the rails was lose from the ceiling. When reported they asked us if they should repair it - what a strange question. You should not repair if for me, but for future guests. Or even better, replace the curtain for a normal shower what you would expect in a modern hotel.
5. I was being ignored at the bar of the hotel when I wanted to order two cups of coffee, the bar man were busy making cocktails and it looks like they where not trained well. Cocktail by cocktail, following a recipe book. Crushing mints by hand, slapping on their wrist, not very hygenic. None the less, have waited with several other people while two man where busy, no hello, no message like "i'll be with you soon', nothing, simple being ignored. At the end I bought two ice coffees at the reception desk. When I complained at the reception, you could clearly see they didnt care.
6. Breakfast feels weird, in the nice area you hear 2 days in a row, yeah its very busy hear you might want to take the other room. The options for breakfast are okay, but not great. Scrambled eggs look like soup, the boiled eggs were good. The bread was okay. We just didnt get good vibes from the room and how its was displayed.
7. No airco - it was extremely had when we visited and in the hotel and rooms there is no airco at all. Even no fresh airflow, felt very damp.
8. By checking out, the counter didnt ask if our stay was good or not. It was simple thank you. No goodbye, hope to see you next time, nothing.

By all of these, spending 1300 EURs for just 2 nights (breakfast, legoland and legohouse visit) this feels like an enormous rip off. Next visit we will rent a hotel for the night somewhere else.

The complain I have most is customer focus, people see you first, be friendly, a simple hello how are you is fine. Like they do in the parks. Take notice on this, it will help you to increase your customer experience.

Legoland and the Lego House were great, very friendly staff.

LEGOLAND Hotel in Denmark is truly a dream come true for children who love LEGO in every possible way. There is LEGO everywhere!

Our room even had a box of LEGO bricks for the kids to play with, which was a wonderful surprise. In the restaurant, once the children finished eating, they could head straight to an amazing play area filled with tons of LEGO, making dining enjoyable for the whole family.

The hotel itself is incredible. From the giant LEGO tree in the reception area to the countless LEGO sculptures throughout the hotel—many of them life-sized or even bigger than the children—it feels like you’ve stepped into a magical world.

The best part is that you can walk directly from the hotel into LEGOLAND Park. From the moment you arrive, you feel like you’re in another world full of fun, imagination, and adventure.

We had a fantastic stay and would highly recommend this hotel to every family with LEGO fans. We can’t wait to come back!

The room was very nice.

Ambiente und Service
überall spielende und glückliche Kinder
gutes Frühstücksbuffet
direkter Zugang zum Themenpark

El detalle de regalar un juguetito LEGO a los niños

Super miejsce dla fanów Lego i nie tylko. Widok z okna na Legoland- sztos, możliwość wejścia o 9.30- super opcja. Smaczne śniadanie, każdy znajdzie coś dla siebie. Wszyscy zadowoleni, dzieci szczególnie. Polecamy.