Sercotel AB Rivas

Hotels
•
Sercotel Hoteles
8.7 (3474 reviews)
Francisco Quevedo, 2 , Rivas-Vaciamadrid , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Value for Money
Cons:
Food Quality
Amenities

Categories

Cleanliness
8.19
Multiple reviews praised cleanliness; however, one noted issues with the bathroom and carpets.
Service
9.16
General consensus highlights attentive and pleasant staff.
Location
8.7
Convenient location noted by many, especially for accessing central Madrid.
Room Quality
8.65
Mostly positive feedback regarding room comfort and amenities, with minor concerns about bed size.
Amenities
8.68
Facilities highly regarded with suggestions for improvement on a few offerings.
Value for Money
9.14
Many reviews highlight excellent value given the prices relative to offerings.
Food and Beverage
8.19
While breakfast received mixed reviews, overall positive sentiments about other dining aspects.
Overall Experience
8.86
Strong overall satisfaction reflected in multiple recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:23

Property Description

Modern and Convenient Stay in Madrid's Commercial Hub

Stylish Accommodations: Enjoy modern, air-conditioned rooms with free WiFi and satellite TV, perfect for both leisure and business travelers.

Gourmet Dining and Relaxation: Indulge in a stylish dining experience at Somallao restaurant and unwind in the lounge with a refreshing drink.

Wellness and Convenience: Take advantage of complimentary access to the gym, sauna, and Turkish bath. Plus, benefit from free luggage storage and a 24-hour reception for a hassle-free stay.

Experience the ultimate blend of comfort and convenience at Sercotel AB Rivas - Book your stay now for a memorable Madrid getaway!

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply. When traveling with pets, please note that an extra charge of 20EUR per pet, per night applies. Please note that a maximum of 1 pet is allowed Please note that the property can only allow pets with a maximum weight of 10 kilos (22 pounds)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ODB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.7
Based on 3474 reviews
Cleanliness: 8.19
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 8.19
Overall Experience: 8.86
R
Rosa Inés • family_with_children • es
9
2026-05-30 • via Nuitee
M
Maria • solo_traveller • es
8
Pros:

Me gusto mucho la limpieza y el desayuno buffet bastante completo

Cons:

Lo unico que no me gusto es que ibamos dos personas en la habitacion y solo habia en el aseo productos de aseo personal para una persona como peine, cepillo de dientes etc

2026-05-29 • via Nuitee
O
Oscar • solo_traveller • es
10
2026-05-29 • via Nuitee
M
Macrina • solo_traveller • es
10
Pros:

Todo

Cons:

Nada

2026-05-28 • via Nuitee
G
guillermo • couple • cr
10
2026-05-28 • via Nuitee
G
gheorghe • extended_group • es
10
2026-05-27 • via Nuitee
N
Noelia • solo_traveller • es
10
2026-05-27 • via Nuitee
R
Ruiz Ramos • solo_traveller • es
4
Decepcion
Cons:

Cama muy incomoda,la bañera una pista de patinaje incompatible con la vida.

2026-05-27 • via Nuitee
J
Jesús • couple • es
10
2026-05-27 • via Nuitee
A
ABIO SARRATE • solo_traveller • es
8
Pros:

La facilidad para estacionar el coche, que hay no muy lejos una parada de metro para desplazarte por Madrid, aunque hay una hora de transporte.
Esta bien para ir a Congresos, ferias...como fui yo.

Cons:

Nada

2026-05-26 • via Nuitee
G
GUILLERMO • family_with_children • es
9
Confortable y limpio
Pros:

Excelentes instalaciones, habitación amplia, y baño equipado al completo... Muy confortable y limpio. Buen servicio de limpieza, personal amable.

Cons:

El desayuno, aunque cumple su función, creo que podría ser un poco más variado. Definitivamente puedes salir lleno, pero se siente un "desayuno genérico" de hotel (quizá ampliar un poco la oferta de alimentos redondearía todo).

2026-05-26 • via Nuitee
A
Aferbox • solo_traveller • es
10
2026-05-26 • via Nuitee
S
SUSANAturistica • solo_traveller • es
10
Pros:

la amabilidad del personal

2026-05-25 • via Nuitee
E
Encarna • solo_traveller • es
8
2026-05-25 • via Nuitee
S
Samuel • couple • es
9
Pros:

Limpio y cómodo. Algo apretado del centro

2026-05-25 • via Nuitee
A
Almaristt • couple • es
10
Todo perfecto
2026-05-25 • via Nuitee
M
Miguel A. • couple • es
9
Un lugar perfecto para un viaje rápido a Madrid
2026-05-24 • via Nuitee
I
Ipzela • solo_traveller • cr
9
2026-05-24 • via Nuitee
G
Gonzalez Navarro • solo_traveller • es
7
2026-05-24 • via Nuitee
D
Daniel • couple • es
8
Pros:

Very good location. Friendly staff.

Cons:

It seems that the hotel room was prepared for only one person instead of two.

2026-05-23 • via Nuitee