JonkeRED Heritage Hotel

Hotels
8.4 (1825 reviews)
16 Jalan Laksamana, Bandar Hilir , Melaka , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Clean Rooms
Cons:
Noise from outside
Limited parking
Inconsistent amenities

Categories

Cleanliness
8.11
Multiple reviews mention cleanliness positively, but some have expressed issues, leading to a slightly lowered score.
Service
9.08
Numerous reviews highlight friendly and helpful staff.
Location
9.12
Strong sentiment on great location near many attractions.
Room Quality
8.07
Rooms generally described as comfortable, with some complaints about noise and lack of windows.
Amenities
8.1
Basic amenities are available, but some guests mentioned issues with certain features.
Value for Money
7.56
Some reviews mention it not being a good value for certain rates.
Food and Beverage
8.61
No specific mentions; considered standard for hotel offering.
Overall Experience
8.58
Most reviews indicate a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:32

Property Description

Convenient Location: Explore Melaka's top attractions just steps away from the hotel, including St John's Fort and Melaka Straits Mosque.

Modern Amenities: Enjoy the comfort of air conditioning, flat-screen TV, and free WiFi in every room, along with convenient room service.

Multilingual Staff: Our team is dedicated to providing excellent service in Mandarin, English, Malay, and Chinese, ensuring a seamless stay for all guests.

Experience the best of Melaka's heritage at JonkeRED Heritage Hotel. Book your stay now for an unforgettable getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1825 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 8.61
Overall Experience: 8.58
C
Conrad • solo_traveller • nl
10
Pros:

Nice hotel staff

Cons:

Nitpicky, but the floor in the bathroom was pretty even. This made it hard for the shower water to flow to the drain.

2026-08-15 • via Nuitee
J
JUNKO • solo_traveller • jp
10
笑顔の素敵なホテル
Pros:

まずは、スタッフさんが最高です！笑顔が素晴らしい👍美味しいレストランを教えてくれたり、何か困っている事がないか様子を伺ってくださったりと最高でした！
そして、ロケーション！方向音痴な私が全然迷わず、辿り着けました！オランダ広場はもちろん、ここを拠点に海峡沿いのモスクまでgrabを使って行くことも出来ました！クアルンプールからバスで、マラッカバスターミナルへ、16番乗り場から、オランダ広場へ公共バスを使って行きました。隣がセブンイレブンなので分かりやすいですし、お土産とかも簡単に購入できて、このホテルで本当に良かったと思っています！そして、とても清潔で、コストパフォーマンスも最高です！また、マラッカを訪れることがあったら、必ずこのホテルにお邪魔します！

Cons:

なし

2026-08-15 • via Nuitee
J
Jeroen • solo_traveller • nl
9
2026-08-14 • via Nuitee
M
Mauro • solo_traveller • it
10
Pros:

Struttura veramente centrale, camera pulita e moderna. Lo staff è veramente gentile e disponibile. Consigliato.

Cons:

Nulla

2026-08-14 • via Nuitee
L
Lorraine • couple • au
10
Excellent 4 day stay in Malacca
Pros:

Right at Dutch Square
Close to Jonker street
Boutique room, nicely finished
Receptionist amazing, friendly, helpful and very nice to talk to.

Cons:

Nothing bad to say

2026-08-13 • via Nuitee
I
Ida • couple • it
7
Per una breve toccata e fuga a Melacca
Pros:

Struttura centralissima a 20 metri da Dutch Square. Ben isolata, al punto da non sentire i rumori della piazza vicina.
Personale gentile e disponibile. Struttura relativamente nuova, non presentava importanti segni di usura. Presenti: cassaforte, bollitore, tv satellitare, cambio biancheria, set di cortesia bagno,etc.
Letto comodo e spazioso per due persone.

Cons:

Ahimè la struttura è impregnata da una forte umidità, la quale si propaga all’interno della stanza; lasciando un odore sgradevole di “chiuso”. Si risolve solo con un perpetuo andare del condizionatore, che però è posto esattamente sopra al letto. Così facendo si rischia di congelare.
Alcuni piccoli accorgimenti di manutenzione che farei nel bagno: sistemare il sotto lavabo, togliendo la ruggine dalla struttura e dando un’importante rinfrescata ai muri/soffitti del bagno (che purtroppo con l’umidità si deteriorano).
In generale consiglio di andare al vicino 7/11 e comprare un profumo con cui migliorare l’odore dell’ambiente.
Non c’è alcun servizio colazione, solo un microonde e un piccolo cucinotto a disposizione degli ospiti.

2026-08-13 • via Nuitee
K
Kathryn • solo_traveller • us
10
Great location & friendly staff. Highly recommend!
Pros:

Excellent location! Very helpful staff

Cons:

Bathroom became very hot as had window vents we were unable to close on a hot day.

2026-08-13 • via Nuitee
M
magali • family_with_children • fr
10
Emplacement idéal
Pros:

Hôtel très bien situé pour visiter Malacca. Nous sommes restés 2 nuits au Jonkered et nous avons beaucoup apprécié les chambres spacieuses et bien équipées. Le personnel est vraiment adorable et nous ont donné de très bons conseils pour les restaurants. Je recommande vivement cet Hôtel.

Cons:

Pas de petit déjeuner dans cet Hôtel, ce qui manque un peu mais il y a une petite cuisine à disposition.

2026-08-10 • via Nuitee
A
Alenka • couple • si
10
Pros:

Everything was great; location right in the center, peaceful and nice room, big bathroom. The receptionist Louise is the most friendly and helpful person I ever met in any hotel. Book JonkeRED, you won’t be sorry.

2026-08-08 • via Nuitee
M
Muhammad Abdat • solo_traveller • sg
8
Pros:

The lady receptionist is very friendly and helpful

Cons:

N.A

2026-08-07 • via Nuitee
C
Chiara • couple • it
10
Pros:

Posizione perfetta per muoversi a piedi in città

2026-08-05 • via Nuitee
J
Jie Hul • solo_traveller • my
8
Pros:

Location

Cons:

Price

2026-08-05 • via Nuitee
D
DELPHINE • family_with_children • fr
8
Une nuit passée, l’hôtel est très central
Pros:

Emplacement central et chambre confortable

Cons:

Un peu bruyant

2026-08-05 • via Nuitee
E
Elisa • extended_group • it
9
2026-08-04 • via Nuitee
D
Dino • couple • my
10
I stayed here for three days and two nights. It was a very good experience, and not as bad or terrible as some reviews s
2026-08-04 • via Nuitee
J
jacky • solo_traveller • au
10
Location and staff were amazing
Pros:

The location couldn't be better, it's right located next to a 7-eleven. A few minutes away from the main attractions such as the Dutch Square, Jonker Street night market and several museums. The room was big enough and well equipped with everything you need for a few days (fridge, tv, closet and desk). The bathroom was much bigger than I expected. The staff were very polite and attentive, greeting you daily with a big smile. The hotel also has a hot/cold water dispenser in the public area.

Cons:

Nothing, everything was great just a few tiny downsides. It can be a little noisy at night due to the noises from outside but I am used to it so it wasn't really a big deal. Cause the bathroom door is mostly made of glass, it gets pretty light in the room in the early morning by the windows in the bathroom. Also there were a few tiny ants in the bathroom on the day we were checking out the hotel.

But the location and staff overcome everything and definitely will stay here again in the future.

2026-08-04 • via Nuitee
N
neal • solo_traveller • nz
8
2026-08-03 • via Nuitee
J
JAM • couple • nl
9
Fijne plek op centrale locatie.
Pros:

Centraal gelegen. Fijne douche en top personeel! We konden de bagage stallen en kregen paraplus mee. Ze gaf goede tips voor lunch en koffie mee.

2026-07-25 • via Nuitee
P
Phaik Hua • solo_traveller • my
9
Pros:

Friendly staff, very good location

Cons:

Nothing

2026-07-25 • via Nuitee
N
Nancy janna paragasam • solo_traveller • my
10
Pros:

I feel Clam down we I see garden

Cons:

Cleaning

2026-07-25 • via Nuitee