AC Hotel Palacio de Santa Ana by Marriott

Hotels
•
AC Hotels by Marriott
8.6 (1137 reviews)
Camino de la Flecha, s/n , Valladolid , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Confortable habitación
Agradable atención del personal
Instalaciones agradables
Desayuno excelente
Cons:
Frío en las habitaciones
Problemas de mantenimiento en habitaciones
Falta de gel y pasta de dientes
Servicio inconsistente en bar

Categories

Cleanliness
8.31
Some reviews mentioned cleanliness positively; however, issues noted in some room conditions.
Service
8.88
Consistently praised for friendliness and professionalism across multiple reviews.
Location
8.72
Location appreciated for convenience, although some comments suggested it may feel more suited for certain events.
Room Quality
8.47
Generally positive feedback on comfort but noted some lack of maintenance.
Amenities
8.6
Good amenities with some satisfaction in the offered facilities.
Value for Money
8.36
Felt the value for a 5-star experience could improve despite positive feedback on some services.
Food and Beverage
8.71
Breakfast and dining options received positive remarks, though some concerns were raised about consistency.
Overall Experience
8.78
Overall experiences were largely positive with a few highlighted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:07

Property Description

Historical Elegance on the Banks of Pisuerga River

Luxurious Amenities for Relaxation:
Indulge in a workout at the fitness centre, followed by a refreshing swim in the heated indoor pool or a soothing session in the Turkish bath. The classical decor and the stunning glass-covered cloister add a touch of grandeur to your stay.

Perfect for Business and Leisure:
With free WiFi and proximity to Valladolid airport, AC Hotel Palacio de Santa Ana is an excellent choice for business travelers. The serene location by the river offers a tranquil escape after a busy day of meetings or exploring the area.

Experience the charm and comfort of this 18th-century monastery turned 5-star hotel. Book your stay now for a memorable getaway at AC Hotel Palacio de Santa Ana.

Important information:

Extra beds only in superior rooms.

Please note that the Turkish bath is currently closed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1137 reviews
Cleanliness: 8.31
Service: 8.88
Location: 8.72
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.36
Food and Beverage: 8.71
Overall Experience: 8.78
A
alexandre • couple • br
8
Um lugar muito bonito.
Cons:

Muito evento perturbando

2026-05-23 • via Nuitee
G
Gérard • couple • fr
8
Super.
Pros:

calme. confort. la piscine. le petit déjeuner...

Cons:

pas assez de prises dans la chambre.

2026-05-23 • via Nuitee
E
Estela • couple • es
10
2026-05-23 • via Nuitee
S
san juan • couple • es
10
Pros:

El restaurante merece una mención especial.

2026-05-22 • via Nuitee
A
Annick • couple • ch
4
Pas exceptionnel
Pros:

La literie était confortable, la chambre spacieuse et le déjeuner était bon et varié.

Cons:

Malgré des températures caniculaires, nous n'avons pas été autorisés à profiter du magnifique jardin en raison d'un évènement. Aucune alternative n'a été proposée et le service était moyen. Pas digne d'un hôtel 5 étoiles.

2026-05-22 • via Nuitee
A
Ana Belén • solo_traveller • es
7
Pros:

La habitación era muy espaciosa y las camas cómodas. Hay mucho silencio y tranquilidad.
El desayuno también está correcto aunque la calidad de ciertos productos no fue la esperada por mi parte.

Cons:

Me sorprendió que no disponga de una caja fuerte en la habitación

2026-05-21 • via Nuitee
Y
Yudani • family_with_children • es
10
2026-05-21 • via Nuitee
S
SJP2011 • solo_traveller • es
9
Pros:

En general es un fantástico venue. Tiene sus pequeños fallos: equipo de calor y frío roto en la habitación; ruidos continuos porque las paredes no aislan,.. pero no suponen mayor problema porque el personal fue muy atento y amable al tratar de solventar todos los inconvenientes.

Cons:

Nada que destacar

2026-05-21 • via Nuitee
J
José • solo_traveller • cl
10
Pros:

Instalaciones

2026-05-19 • via Nuitee
A
André • couple • nl
9
Goede prijs/kwaliteitverhouding.
Pros:

We waren voor inchecktijd aangekomen maar dat was geen enkel probleem. Kamer was zeker goed en ook de parkeergelegenheid.

2026-05-19 • via Nuitee
P
Pinson • solo_traveller • fr
10
2026-05-18 • via Nuitee
J
Juan Carlos • couple • es
5
Buen hotel de 4 estrellas solo
Pros:

El desayuno fue perfecto
La cama era cómoda
Y la habitación estaba limpia

Cons:

No pudimos disfrutar de los jardines exteriores por las bodas y las comuniones
No había restaurante solo cafetería
No merece las 5 estrellas

2026-05-17 • via Nuitee
M
Miguel Angel • solo_traveller • es
9
2026-05-17 • via Nuitee
C
Coral • couple • es
8
2026-05-16 • via Nuitee
S
Seidsen • extended_group • dk
10
2026-05-13 • via Nuitee
G
Guy • couple • be
9
Top!
Pros:

Lovely place in a beautiful city.

Cons:

Electric car recharge is not from the hotel and you need to install a specific app.

2026-05-11 • via Nuitee
D
Domingo María • solo_traveller • es
10
2026-05-10 • via Nuitee
E
Ester • solo_traveller • es
10
Experiencia que repetiremos
Pros:

Vistas desde habitación, habitación , desayuno, tranquilidad

Cons:

Nada

2026-05-10 • via Nuitee
N
nicole • couple • fr
8
2026-05-09 • via Nuitee
I
Isabel • couple • pt
9
Excelente!!!
Pros:

Profissionazação dos funcionários em especial na recepção.
Os torcazes na relva junto à minha portada.Garagem.

Cons:

Ver pontas de cigarro no exterior do varandim do quarto

2026-05-07 • via Nuitee