AC Hotel Palacio de Santa Ana by Marriott

Hotels
•
AC Hotels by Marriott
8.6 (1287 reviews)
Camino de la Flecha, s/n , Valladolid , ES

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Confortable habitación
Agradable atención del personal
Instalaciones agradables
Desayuno excelente
Cons:
Frío en las habitaciones
Problemas de mantenimiento en habitaciones
Falta de gel y pasta de dientes
Servicio inconsistente en bar

Categories

Cleanliness
8.31
Some reviews mentioned cleanliness positively; however, issues noted in some room conditions.
Service
8.88
Consistently praised for friendliness and professionalism across multiple reviews.
Location
8.72
Location appreciated for convenience, although some comments suggested it may feel more suited for certain events.
Room Quality
8.47
Generally positive feedback on comfort but noted some lack of maintenance.
Amenities
8.6
Good amenities with some satisfaction in the offered facilities.
Value for Money
8.36
Felt the value for a 5-star experience could improve despite positive feedback on some services.
Food and Beverage
8.71
Breakfast and dining options received positive remarks, though some concerns were raised about consistency.
Overall Experience
8.78
Overall experiences were largely positive with a few highlighted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:07

Property Description

Historical Elegance on the Banks of Pisuerga River

Luxurious Amenities for Relaxation:
Indulge in a workout at the fitness centre, followed by a refreshing swim in the heated indoor pool or a soothing session in the Turkish bath. The classical decor and the stunning glass-covered cloister add a touch of grandeur to your stay.

Perfect for Business and Leisure:
With free WiFi and proximity to Valladolid airport, AC Hotel Palacio de Santa Ana is an excellent choice for business travelers. The serene location by the river offers a tranquil escape after a busy day of meetings or exploring the area.

Experience the charm and comfort of this 18th-century monastery turned 5-star hotel. Book your stay now for a memorable getaway at AC Hotel Palacio de Santa Ana.

Important information:

Extra beds only in superior rooms.

Please note that the Turkish bath is currently closed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLL

Location

Guest Reviews

8.6
Based on 1287 reviews
Cleanliness: 8.31
Service: 8.88
Location: 8.72
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.36
Food and Beverage: 8.71
Overall Experience: 8.78
A
Andrew • couple • gb
8
Ok but not worth the cost
Pros:

Spacious and comfortable on the outskirts of town

Cons:

Car had been messed with outside the front door of the hotel

2026-10-31 • via Nuitee
G
Gregorio • couple • es
9
2026-10-29 • via Nuitee
C
carlos • family_with_children • es
10
2026-10-29 • via Nuitee
A
Andorsin • family_with_children • ad
9
2026-10-29 • via Nuitee
A
Alfonso • couple • at
9
Cons:

Desgraciadamente , la unica cosa que no nos gustó, la alfomnbra de nuestra habitacion era asqueroso de sucio. Todo el resto muy bueno

2026-10-27 • via Nuitee
J
jose amador • family_with_children • es
8
buena estancia
Pros:

El tamaño de la habitación y la cama, muy cómoda

Cons:

el mobiliario un poco desgastado

2026-10-26 • via Nuitee
E
Erick • couple • gt
10
2026-10-25 • via Nuitee
G
Gonzalo • couple • es
10
2026-10-25 • via Nuitee
R
RenataLins • family_with_children • pt
8
Agradavel pit stop entre Lisboa e San Sebastian
Pros:

Gostei do cafe da manha e do fato de ter estacionamento coberto, as acomodaçoes eram limpas e os funcionarios foram bem simpaticos.

Cons:

Tivemos que pedir acesso ao jardim, nos abriram a porta pelo restaurante que estava fechado. Um jardim tao agradavel merecia estar a disposiçao tambem dos hospedes, achei que a piscina interna fosse aquecida por ser interna. Outra questao foi que precisavamos pegar escadaspara chegar ao elevador para chegar ao quarto, como estavamos com bastante bagagem foi dificil subir e descer com as malas.

2026-10-23 • via Nuitee
I
Ilse • solo_traveller • be
9
Excellent price/quality !
Pros:

Quiet location, excellent value for money.
The food was fantastic!

2026-10-23 • via Nuitee
F
Francisco • couple • es
10
Pros:

Todo. Excepcional. Excelentes instalaciones y excelentes tro

2026-10-23 • via Nuitee
K
Kelvyn • couple • es
9
2026-10-18 • via Nuitee
F
Fco. Javier Márquez • family_with_children • es
6
5 estrellas? No solo entre 3 y 4
Pros:

El exterior y la fachada, también el claustro

Cons:

Muebles viejos y desperfectos, camas y almohadas medias, sin accesorios en el baño salvo 2 vasos. El bufete desayuno buen producto, pero poco personal para toda la gente, sin control de presencia. Podía entrar quien quisiera.

2026-10-15 • via Nuitee
A
Antonio • couple • es
9
2026-10-14 • via Nuitee
J
João Paulo • solo_traveller • br
8
Boa opção para quem está de carro
Pros:

Ótimo café da manhã, com várias opções e quarto amplo. Estacionamento gratuito e prédio muito bonito.

Cons:

Quando chegamos encontramos alguma sujeira no chão mas no dia seguinte deixaram tudo bem limpo. Faltam tomadas no quarto.

2026-10-13 • via Nuitee
C
Cosme • family_with_children • es
9
2026-10-12 • via Nuitee
D
Daniel • couple • fr
10
2026-10-12 • via Nuitee
J
Javier • family_with_children • es
7
El Glamour se perdió al llegar a la habitación
Pros:

Fachada y patio, maravillas indudablemente...

Cons:

El Glamour se pierde cuando entras a las habitaciones

2026-10-12 • via Nuitee
M
MARIA JOSE • solo_traveller • es
10
Pros:

El hotel es un edificio histórico precioso, muy bien restaurado. Supera las expectativas, con habitaciones amplias, buen personal y todos los servicios necesarios para una estancia estupenda en pareja. El desayuno un 10, y el amable trato del personal hacen de tu estancia un sitio genial para desconectar.

Cons:

Nada a destacar

2026-10-12 • via Nuitee
B
Bernard • solo_traveller • be
8
Une étape sympa
Pros:

Bel établissement, parking facile. Chambre spacieuse un peu datée. Plutôt niveau 4 étoiles que 5. Centre ville à 10' en voiture (ou plus vu les dizaines de feux rouges, record mondial). Le cloître couvert par une toiture de verre est au final le seul élément vraiment historique du bâtiment et le cœur de l'hôtel où il est agréable de prendre son petit déjeuner.

Cons:

Peu de prises de courant et pas près du lit. Piscine plutôt petite. Apprécié moyennement qu'à 9h58 on nous dise que c'est le moment de prendre un dernier café parce qu'ils remballent tout. Timing du petit déjeuner un peu court. Personnel plutôt sympa sinon.

2026-10-11 • via Nuitee