AC Hotel Palacio de Santa Ana by Marriott

Hotels
•
AC Hotels by Marriott
8.6 (1178 reviews)
Camino de la Flecha, s/n , Valladolid , es

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Confortable habitación
Agradable atención del personal
Instalaciones agradables
Desayuno excelente
Cons:
Frío en las habitaciones
Problemas de mantenimiento en habitaciones
Falta de gel y pasta de dientes
Servicio inconsistente en bar

Categories

Cleanliness
8.31
Some reviews mentioned cleanliness positively; however, issues noted in some room conditions.
Service
8.88
Consistently praised for friendliness and professionalism across multiple reviews.
Location
8.72
Location appreciated for convenience, although some comments suggested it may feel more suited for certain events.
Room Quality
8.47
Generally positive feedback on comfort but noted some lack of maintenance.
Amenities
8.6
Good amenities with some satisfaction in the offered facilities.
Value for Money
8.36
Felt the value for a 5-star experience could improve despite positive feedback on some services.
Food and Beverage
8.71
Breakfast and dining options received positive remarks, though some concerns were raised about consistency.
Overall Experience
8.78
Overall experiences were largely positive with a few highlighted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:07

Property Description

Historical Elegance on the Banks of Pisuerga River

Luxurious Amenities for Relaxation:
Indulge in a workout at the fitness centre, followed by a refreshing swim in the heated indoor pool or a soothing session in the Turkish bath. The classical decor and the stunning glass-covered cloister add a touch of grandeur to your stay.

Perfect for Business and Leisure:
With free WiFi and proximity to Valladolid airport, AC Hotel Palacio de Santa Ana is an excellent choice for business travelers. The serene location by the river offers a tranquil escape after a busy day of meetings or exploring the area.

Experience the charm and comfort of this 18th-century monastery turned 5-star hotel. Book your stay now for a memorable getaway at AC Hotel Palacio de Santa Ana.

Important information:

Extra beds only in superior rooms.

Please note that the Turkish bath is currently closed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1178 reviews
Cleanliness: 8.31
Service: 8.88
Location: 8.72
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.36
Food and Beverage: 8.71
Overall Experience: 8.78
M
Mário • extended_group • pt
6
2026-07-03 • via Nuitee
D
David • couple • gb
9
2026-07-02 • via Nuitee
A
Ana Paula • family_with_children • pt
10
Excelente estadia
2026-07-01 • via Nuitee
R
Rodríguez Núñez • couple • es
8
Perfecto hotel para disfrutar del silencio y visitar la ciudad de Valladolid
Pros:

El desayuno estaba bastante bien en cuestión de variedad, con excelente café y zumo de naranja. Además el servicio del desayuno era muy diligente y estaba atento a todas las personas que nos encontrábamos en el restaurante. La reposición de los productos era inmediata todo el tiempo.

Cons:

Me esperaba una piscina exterior con esos jardines tan grandes y bonitos que tiene el hotel. Los baños están algo anticuados, faltando una ducha en lugar de tener bañera.

2026-06-29 • via Nuitee
J
JESUS ANTONIO • couple • es
9
Pros:

Todo

Cons:

Nada

2026-06-29 • via Nuitee
J
Javier • solo_traveller • es
10
Pros:

Buen gusto, desayuno

Cons:

Enchufes q no había en la mesilla

2026-06-28 • via Nuitee
F
Fernandez Garcia • couple • es
10
2026-06-28 • via Nuitee
T
Teva Sanchez • family_with_children • es
7
2026-06-28 • via Nuitee
B
Brigitte • couple • fr
10
Parenthèse merveilleuse 🌹
Pros:

Magnifique étape 🌹
Hôtel superbe et personnel adorable , professionnel , et chaleureux. Le restaurant est excellent et que dire du petit déjeuner 🤔🤔…. De beaux produits , une carte de propositions très complète ! Nous reviendrons pour qq jours . Merci 🙏

2026-06-25 • via Nuitee
L
Llanaces • couple • es
9
2026-06-24 • via Nuitee
B
Boro • solo_traveller • es
10
Pros:

Todo, la habitación, el personal, el jardín y las instalaciones son inmejorables

Cons:

No cambiaría nada, fue todo perfecto

2026-06-24 • via Nuitee
P
Pablo • extended_group • es
8
Bonito y cómodo hotel
Pros:

Habitación espaciosa y cómoda. Muy atento el personal de recepción.

Cons:

La comida en el restaurante del hotel estaba buena, pero tardaron mucho en traernos la comida

2026-06-22 • via Nuitee
G
Guido • couple • de
9
Gerne wieder
Pros:

Sehr schönes Hotel in guter Stadtrandlage nahe zur Autobahn. Sehr freundliches Personal. Die Küchenleistung ist hervorragend, die Weinauswahl ist sehr gut. Das Hotel ist sehr zu empfehlen.

Cons:

Es gab im Restaurant und beim Frühstück Verständigungsprobleme, da kaum englisch sprechendes Personal anwesend war. Die Zimmer waren zwar sehr sauber, jedoch nicht in den Ecken

2026-06-22 • via Nuitee
M
Mercedes • solo_traveller • es
8
Pros:

Habitación muy confortable y cómoda.

Cons:

Ubicación alejada del centro.

2026-06-21 • via Nuitee
M
Miguel • couple • es
9
2026-06-21 • via Nuitee
P
Pierre-jean • couple • fr
7
C’était moyen plus agréable pour des groupes
Pros:

Le lieu

Cons:

Manque de charme

2026-06-20 • via Nuitee
H
Heiner • solo_traveller • ch
5
Pros:

Bewertung später auf Google

2026-06-18 • via Nuitee
J
Josue • solo_traveller • es
8
Pros:

El desayuno

Cons:

La habitación muy normalita para un 5*

2026-06-18 • via Nuitee
J
Jan • couple • gb
7
2026-06-17 • via Nuitee
S
SB17 • solo_traveller • fr
7
Très bel établissement
Pros:

L'emplacement, le bâtiment et le cadre . Le personnel également très agréable.

Cons:

La piscine. Après une longue route , nous aurions aimé profiter de la piscine pour se détendre. Impossible car à l'intérieur, espace très petit et des enfants qui hurlent et monopolisent les lieux . Nous avons essayé plusieurs fois de nous y rendre mais impossible..... Il devrait y avoir une réglementation. Surtout pour un 5*.

2026-06-16 • via Nuitee