Holiday Inn Little Rock-Presidential-Downtown by IHG

Hotels
Holiday Inn Hotels & Resorts
9.6 (519 reviews)
600 Interstate 30 , Little Rock , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great food and beverages
Cons:
Occasional issues with cleanliness
Breakfast timing confusion

Categories

Cleanliness
9.49
Rooms were generally clean, but had occasional issues as mentioned with the shower water.
Service
9.96
Staff was consistently described as friendly, helpful, and professional throughout multiple reviews.
Location
9.5
Multiple reviews mentioned the convenient location of the hotel.
Room Quality
9.45
Rooms are described as comfortable and well-maintained.
Amenities
9.48
Amenities such as the bar and food quality received positive mentions.
Value for Money
9.44
The overall guest satisfaction suggests good value, even though there's a slight issue with breakfast timing.
Food and Beverage
9.49
Food quality was praised, especially the French toast at brunch.
Overall Experience
10
Majority of reviews were highly positive, indicating a very good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:10

Property Description

Luxurious Amenities and Services

Experience a stay filled with luxury at Holiday Inn Little Rock - Presidential Downtown. Indulge in the comfort of a separate seating area and unwind with a variety of satellite channels on the cable TV in each room. Enjoy the convenience of free WiFi, an on-site restaurant, and a bar during your stay.

Convenient Location

Situated within walking distance of popular attractions such as the MacArthur Museum of Arkansas Military History and Arkansas Arts Center, our hotel offers easy access to the best of Little Rock. Explore the city with our free airport transfer service and shuttle to nearby attractions.

Relaxation and Recreation

After a workout in the fitness center, take a refreshing dip in the outdoor pool or simply unwind poolside. With additional perks like free parking and a dry cleaning service, we ensure a stress-free and enjoyable stay for all our guests.

Book your stay at Holiday Inn Little Rock - Presidential Downtown now for a remarkable experience in Little Rock, Arkansas!

Important information:

For any Room Including Breakfast: The rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit $20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIT

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.6
Based on 519 reviews
Cleanliness: 9.49
Service: 9.96
Location: 9.5
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 9.49
Overall Experience: 10
P
Passenger07490047304 Family
10
Great location & nice staff
Pros:

We were in town for a concert and the hotel is in a great location with free parking available. Damion checked us in and is one of the nicest people I've encountered at a hotel! Our room was clean and there's a restaurant on site so we could grab some food and drinks before the show. And the kids loved the pool!

2026-08-29 via Tripadvisor
J
J1399PYmarilynv Family
10
Damion!!!!!
Pros:

Damion is Fantastic!!!!! He has the best personality!

2026-08-28 via Tripadvisor
W
W2904ZElindah Family
10
Damion is the BEST
Pros:

Damion is the BEST and he played us a Dolly song on the piano!!!

2026-08-28 via Tripadvisor
7
755adriannap Couples
10
Great Stay
Pros:

I had a great time! The front desk was extremely nice, and Dre helped make my start exceptional. I will definitely be back!

2026-08-27 via Tripadvisor
K
kendrag404 Couples
10
Welcoming
Pros:

Dre was very welcoming ! & Michelle’s was very nice and quick with check in ❤️

2026-08-22 via Tripadvisor
6
600prettyj Solo travel
10
I love Dre he is the best
Pros:

Dre is the best very friendly very nice make you feel very at home

2026-08-22 via Tripadvisor
D
David extended_group us
7
Signed a incidental charge of $20 but got charged 20 then 55 then 20 again still waiting to see if t
Pros:

Convent location GREAT pillows.

Cons:

Booked a room with two double beds, got a nicer room but it had ONE bed, that doesn’t work when you have a coworker with you.

Signed a incidental charge of $20 but got charged 20 then 55 then 20 again still waiting to see if that comes off my card.

2026-08-20 via Nuitee
Z
zacht914 Solo travel
10
Best holiday Inn I’ve been to.
Pros:

Michelle and Dre were the best!!

2026-08-17 via Tripadvisor
K
Kelly solo_traveller us
10
2026-08-16 via Nuitee
D
daniellX8608TE Solo travel
10
Great experience
Pros:

One of the only locations that accepts visitors under 21, would visit again!

2026-08-15 via Tripadvisor
R
Relax27839513464 Friends getaway
10
Outstanding employee recognition for DRE
Pros:

Outstanding Employee Recognition for Dre

I want to take a moment to recognize Dre at the front desk because employees like him deserve to be acknowledged—not just by management, but by corporate leadership as well.

From the moment I interacted with Dre, he went above and beyond to take care of every single one of my needs, even the small things that could easily be overlooked. What impressed me most was that he was extremely busy, yet he never made me feel rushed, ignored, or like I was an inconvenience. He remained kind, professional, patient, and genuinely attentive throughout the entire interaction.

Dre is a perfect example of what exceptional customer service should look like. His ability to stay positive and helpful while managing a busy front desk truly stood out to me. You can tell when someone is simply doing their job versus someone who genuinely cares about the experience they provide—and Dre absolutely falls into the second category.

Corporate leadership should know that Dre is an asset to this organization. Employees who consistently make customers feel valued, respected, and taken care of are the ones who leave a lasting impression and represent a company at its very best.

Please make sure Dre receives the recognition he deserves. He didn’t just meet my expectations—he exceeded them. Thank you, Dre, for making what could have been a stressful experience feel easy and pleasant. Your hard work and attitude definitely did not go unnoticed! ⭐⭐⭐⭐⭐

2026-08-14 via Tripadvisor
I
I4470ARbrandonf Solo travel Charlotte, North Carolina
10
Perfect place to stay!
Pros:

I wouldn't stay anywhere else! Damion is the best and makes sure everyone is taken care of all the time.

2026-08-11 via Tripadvisor
G
G4945CYbrads Family
10
Great from check-in to check-out
Pros:

Room was clean with everything we needed.

I asked for restaurant recommendations, and Damion’s recommendation was spot on (Dugan’s Pub).

We appreciated the lenient pet policy, since finding pet friendly hotels with 3 dogs is never easy.

Location was very convenient, being just off the highway.

2026-08-10 via Tripadvisor
D
Dustin couple us
7
Pros:

Good location

Cons:

The fridge did not work in my room nor did the deadbolt lock.

2026-08-10 via Nuitee
K
K9513WXjustint Friends getaway
10
Great experience best staff was Dre
Pros:

It was a great experience amazing breakfast and the staff was wonderful especially Dre. He was very helpful and gave us no problems and made the experience worth it.

2026-08-08 via Tripadvisor
D
David couple us
10
2026-08-08 via Nuitee
A
ailikad Family
10
Awesome Customer Service
Pros:

The room is clean, and the staff is friendly.

2026-08-03 via Tripadvisor
5
531shilohj Solo travel
10
Amazing
Pros:

I had a great experience staying at the Holiday Inn and Iwant to recognize Dre at the front desk. He had an amazing attitude and was incredibly friendly, welcoming, and professional. Dre made me feel comfortable from the moment I walked in and was always willing to help with anything I needed. His positive attitude and great customer service really stood out and made my stay even better. Holiday Inn is lucky to have someone like Dre on their team! Highly recommend! -MR Jones

2026-07-29 via Tripadvisor
9
926deepam Family
10
Loved it love Michelle
Pros:

Michelle at the front desk was very helpful in helping with my reservation and my family's

2026-07-29 via Tripadvisor
Q
queneshaw2026 Business
10
The best!!
Pros:

Damien was the ABSOLUTE best!!! I love him!! He kept me happy for my two week stay! He should be the owner! ❤️❤️

2026-07-28 via Tripadvisor