Black Swan House, Old Town

Hotels
8.6 (1712 reviews)
Długa 74 , Gdańsk , pl

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Noise from surroundings

Categories

Cleanliness
7.9
Some rooms noted cleanliness issues, such as dust and stained linens.
Service
9.1
Staff was quick to respond and very helpful, enhancing the positive experience.
Location
9.1
Multiple reviews praised the great location near bars and restaurants in the old town.
Room Quality
8.6
Rooms were spacious and well-decorated, but some had issues like high temperatures.
Amenities
8.1
Amenities were mentioned as satisfactory, but lacking some details like a sink in the room.
Value for Money
8.6
The price-quality ratio was considered good across multiple reviews.
Food and Beverage
8.7
No specific mentions, but considered standard for this hotel tier.
Overall Experience
8.7
General sentiment was positive with many satisfied guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:47

Property Description

Luxurious Accommodation
Experience comfort and style at Black Swan House, Old Town in Gdańsk. Enjoy stunning garden and city views from our sustainable property located near key landmarks like St. Nicholas Roman Catholic Church and Neptune Fountain. Each unit is equipped with modern amenities including air conditioning, flat-screen TV, and free WiFi.

Convenient Location
Situated just 400 meters from the city centre and with popular attractions like Long Market and Main Town Hall within walking distance, our aparthotel is the perfect base for exploring Gdańsk. Take advantage of sightseeing tours available in the area to make the most of your stay.

Exceptional Service
From the moment you arrive at Black Swan House, Old Town, our friendly staff is dedicated to ensuring your comfort and satisfaction. Book your stay now and indulge in a memorable experience in the heart of Gdańsk.

Important information:

Due to the change in tax regulations, the tax number should be provided before paying the fee. Please note that the property is accessed via steps. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GDA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1712 reviews
Cleanliness: 7.9
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.7
Overall Experience: 8.7
D
dawnsash • solo_traveller • ro
10
2026-06-20 • via Nuitee
L
lubecki • solo_traveller • pl
10
2026-06-20 • via Nuitee
M
morgana • couple • it
9
2026-06-20 • via Nuitee
M
Mati abdu • couple • no
7
2026-06-20 • via Nuitee
M
Miia • couple • fi
10
Kiva majoitus loistavalla sijainnilla
Pros:

Loistava sijainti, helppo sisäänkirjautuminen ja lähtöpäivänä sai kätevästi jätettyä matkatavarat lukolliseen lokeroon.

2026-06-20 • via Nuitee
S
Stefan • family_with_children • se
8
Pros:

Ruskigt Centralt

Cons:

Lite hårda sängar

2026-06-16 • via Nuitee
N
Naty Halfarova • solo_traveller • sk
10
Pros:

Pobyt 10.6 - 13.6.2026. Izba čistá, voňavá dostatočne veľká, náhradné uteráky ak by bolo treba boli voľne k dispozícii. Priamo v centre, ľahko sa dostať na autobus, vlak. Krásne mesto. Raňajky sme si neobjednami ale všade je obchod čiže dajú sa pripraviť aj na izbe. Čaj, káva,cukor k dispozícii. Posteľ pohodlná. Odpadky nám pravidelne odnášali. Ďakujeme

Cons:

Schody. Môžte pre prípad potreby doplniť aj soľ.

2026-06-14 • via Nuitee
B
Basker Dubbaka • extended_group • in
8
Good and pleasant stay, famialies and couple are best suitable.
Pros:

Location is easy find and center of the old town. NO staff was avaible but all facilities were provided. Good secuirity systems.

Cons:

Felt little expensive for the accomodation.

2026-06-13 • via Nuitee
R
Riitta • couple • fi
6
Pros:

Sijainti
Huone oli siisti ja hiljainen

Cons:

Pääsy hotelliin vaati koodin, joka tuli pari tuntia ennen koneen laskeutumista. Joten oli pakko soittaa numeroon, kun en kattonut sähköpostia kun vasta paikanpäällä. Samoin miten päästä sisään vaati neuvoa. Voi olla etten ymmärtänyt sähköpostin lukemista, kun ei ole aiemmin ollut vastaavaa. Samoin koodit olivat pitkiä ja välillä sisään pääsyn toimivuutta ihmeteltiin. Samoin rappuset olivat jytkät, varsinkin huonojalkaiselle.

2026-06-12 • via Nuitee
M
Marbasar • family_with_children • gb
8
Great location!
Pros:

The location was superb, ambience and decoration of the apartment was brilliant. There were towels, shampoo and shower gel, tea, bottled water, kettle, cups, plates and cutlery. The apartment was clean and really lovely and the windows insulated the noise from outside really well.

Cons:

The noise in the apartment above, poor insulation in the ceiling. You could hear people constantly walking back and forth late at night. It took me some proper time to fall asleep and then the same problem in the morning with the noise.
If anything can be done with the floor in the apartment above then it would be 5 stars.

2026-06-12 • via Nuitee
B
BASKER • couple • in
8
2026-06-11 • via Nuitee
S
Simon • couple • gb
10
2026-06-10 • via Nuitee
A
Andreas • solo_traveller • de
7
2026-06-09 • via Nuitee
M
mudafic • solo_traveller • pl
7
Pros:

Ładnie umeblowany pokoj

Cons:

Brak informacji, że pokój nie ma okna. Brak żelazka i sprzętu do prasowania

2026-06-07 • via Nuitee
R
Rafał • solo_traveller • pl
10
Pros:

Great location

2026-06-07 • via Nuitee
G
Gabriele • couple • de
8
Sehr empfehlenswert
Pros:

Fantastische Lage, schönes Zimmer unterm Dach, super freundlicher und aufmerksamer Service

Cons:

Wenn man zwei Einzelbetten braucht sind die jeweils sehr schmal

2026-06-06 • via Nuitee
L
Lorenzo • couple • it
10
2026-06-03 • via Nuitee
S
stiina • solo_traveller • ee
7
Pros:

Asukoht

Cons:

Puhas see küll ei olnud. Ebamugav ligipääs.

2026-06-01 • via Nuitee
T
Tomasz • couple • pl
5
Pytajcie o to, na którym piętrze jest zlokalizowany wasz pokój jeśli macie jakieś kontuzje.
Pros:

Lokalizacja obiektu jest fantastyczna pod warunkiem, że ktoś uprzedził by nas o tym, że to ostatnie piętro bez windy. Na szczęście była Pani z obsługi, która pomogła wnieść mi walizkę.

Cons:

Nikt nie poinformował, że to pokój na poddaszu. To powinno być napisane przy wyborze pokoju. Nie ma łazienki dla gości, którzy zostawiają bagaż w przechowalni.

2026-05-31 • via Nuitee
W
Wojtyra • extended_group • pl
10
2026-05-29 • via Nuitee