Black Swan House, Old Town

Hotels
8.6 (1708 reviews)
Długa 74 , Gdańsk , pl

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Noise from surroundings

Categories

Cleanliness
7.9
Some rooms noted cleanliness issues, such as dust and stained linens.
Service
9.1
Staff was quick to respond and very helpful, enhancing the positive experience.
Location
9.1
Multiple reviews praised the great location near bars and restaurants in the old town.
Room Quality
8.6
Rooms were spacious and well-decorated, but some had issues like high temperatures.
Amenities
8.1
Amenities were mentioned as satisfactory, but lacking some details like a sink in the room.
Value for Money
8.6
The price-quality ratio was considered good across multiple reviews.
Food and Beverage
8.7
No specific mentions, but considered standard for this hotel tier.
Overall Experience
8.7
General sentiment was positive with many satisfied guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:47

Property Description

Luxurious Accommodation
Experience comfort and style at Black Swan House, Old Town in Gdańsk. Enjoy stunning garden and city views from our sustainable property located near key landmarks like St. Nicholas Roman Catholic Church and Neptune Fountain. Each unit is equipped with modern amenities including air conditioning, flat-screen TV, and free WiFi.

Convenient Location
Situated just 400 meters from the city centre and with popular attractions like Long Market and Main Town Hall within walking distance, our aparthotel is the perfect base for exploring Gdańsk. Take advantage of sightseeing tours available in the area to make the most of your stay.

Exceptional Service
From the moment you arrive at Black Swan House, Old Town, our friendly staff is dedicated to ensuring your comfort and satisfaction. Book your stay now and indulge in a memorable experience in the heart of Gdańsk.

Important information:

Due to the change in tax regulations, the tax number should be provided before paying the fee. Please note that the property is accessed via steps. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GDA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1708 reviews
Cleanliness: 7.9
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.7
Overall Experience: 8.7
J
Julie solo_traveller no
3
2026-05-29 via Nuitee
A
Andrea extended_group ca
8
Excellent and great location.
Pros:

We weren't told about the 80 steps to our room. It's wasn't onerous but difficult with bags etc. The room was lovely and big. It was a bonus that our friends were on the top floor so it was like having our own floor. The room, with windows open was loud. Our room faced the main street. It was lovely during the day. So if you get a front room. You will have to close the windows at night. Other than the walk up (which was fine after we dropped our bags) and the noise (which again was our fault for leaving the windows open. We like fresh air) it easy perfectly located and lovely. Would highly recommend.

Cons:

The 80 steps up and the noise at night (close the windows). Other than that it was lovely. It couldn't be more convenient. We would stay again.

2026-05-29 via Nuitee
W
Wojtyra extended_group pl
10
2026-05-29 via Nuitee
J
Jemimah couple gb
8
2026-05-25 via Nuitee
Татьяна solo_traveller ru
9
Pros:

Чистый номер,отличное расположение. Заселиться было легко и понятно. Все вопросы решались быстро.

Cons:

Завтраки меня немного расстроили,но в целом приемлимо

2026-05-25 via Nuitee
A
Aleksandra couple pl
9
Polecam
Pros:

Lokalizacja

Cons:

Nie działająca klimatyzacja

2026-05-25 via Nuitee
S
SILVIA extended_group it
9
Appartamento confortevole molto pulito in pieno centro e assolutamente silenzioso a tutte le ore
Pros:

La posizione super centrale, la pulizia, il silenzio

Cons:

Nulla

2026-05-24 via Nuitee
E
Else Gamst couple no
8
Mye for pengene, og god beliggenhet
Pros:

Fantastisk beliggenhet,fikk god beskrivelse på koder via meldingssystemet i bookingappen, til port og dørkoder. Rent og fint rom, stille bakgård, selv om man er ved hovedgata! Dette kan anbefales! All service gikk gjennom meldinger . God frokost som vi betalte 55zlt pr pers. Stor og romslig dusj, ok trykk. Meget god seng

Cons:

Trapper… mange! Leita litt for å finne frokoststedet, litt uklar info der, men løste seg med en melding, det også! Skulle vært lys ved porten. Vanskelig å se tastaturet i mørket for å skrive inn portkoden.

2026-05-23 via Nuitee
S
Seppo couple fi
7
2026-05-22 via Nuitee
M
Malwina couple gb
8
2026-05-22 via Nuitee
A
Anna solo_traveller pl
8
2026-05-20 via Nuitee
J
Janusz couple ca
7
Good will recommend
Pros:

Super location

Cons:

Window

2026-05-19 via Nuitee
K
Kamila extended_group pl
10
2026-05-18 via Nuitee
S
Sigurjón extended_group is
8
2026-05-17 via Nuitee
N
Nina solo_traveller no
8
2026-05-16 via Nuitee
I
Ionuț couple gb
9
Great place to come and spend the night
Pros:

Very cozy place to come and spend the night offering a great view of Gdansk’s streets.

The room was equipped with all necessary items. The staff was also very friendly & helpful.

Cons:

The shower cabin doors need a bit of attention as they would not close properly. Not a big deal, however.

2026-05-16 via Nuitee
U
Ulrike couple de
10
2026-05-14 via Nuitee
K
Katarzyna couple pl
10
2026-05-14 via Nuitee
K
Katarzyna couple pl
10
Pros:

Bardzo fajne miejsce na wycieczki piesze w samym centrum Starego Miasta. Obsługa wspaniała i pomocna! Wygodne łóżka.

2026-05-14 via Nuitee
N
Nikol couple cz
9
2026-05-14 via Nuitee