Le Riviera - Hôtel Restaurant & Spa - Ex Golden Tulip Aix les bains

Hotels
Golden Tulip
8.7 (2215 reviews)
2 rue Jean Louis Victor Bias , Aix-les-Bains , fr

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
spacious rooms
friendly staff
great location
excellent breakfast
Cons:
cleanliness issues
noise from heating
overcrowded spa
value for money concerns

Categories

Cleanliness
7.84
Several reviews mentioned issues with room cleanliness, which affected the overall sentiment.
Service
9.31
Most guests praised the friendly and welcoming staff.
Location
9.35
The location was frequently highlighted as ideal and well-placed.
Room Quality
8.8
Rooms were described as spacious and comfortable with good amenities.
Amenities
8.83
The spa and facilities received positive mentions, though some expressed concerns about overcrowding.
Value for Money
7.79
Some reviews indicated that pricing did not meet expectations, affecting perceived value.
Food and Beverage
8.84
The breakfast was widely praised, contributing positively to the experience.
Overall Experience
8.81
Most guests enjoyed their stay and expressed a desire to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:18

Property Description

Luxurious Spa and Wellness Facilities
Golden Tulip Aix les Bains - Hotel & Spa offers a 4-star retreat with a comprehensive spa featuring a swimming pool, hot tubs, sauna, and more, providing the ultimate relaxation experience.

Modern Amenities and Comfortable Rooms
The air-conditioned rooms at the hotel are elegantly furnished with a range of amenities including a minibar, flat-screen TV, and safety deposit box, ensuring a comfortable stay for all guests.

Electric Car Charging Stations
With the recent addition of 3 electric car charging stations, including 2 Tesla stations, guests can now conveniently recharge their vehicles during their stay, making Golden Tulip a sustainable choice for eco-conscious travelers.

Book your stay at Golden Tulip Aix les Bains - Hotel & Spa for a rejuvenating experience with top-notch facilities and eco-friendly services.

Important information:

Please note that the Half Board option does not include beverages.

Children under 16 years old have access to the Aqua-Ludique area, if booked in Superior Rooms or Suite from 10am to 7pm from Monday to Thursday, from 10am to 8pm on Friday and Saturday and from 10am to 6pm on Sunday

If you stay in a Comfort Room without SPA access, you will have access to the spa from 7:30 pm to 11:30 pm, subject to availability and for an additional fee of 18 EUR per person per day.

Please note that the property can only accommodate one pet per room.

Children under 2 years old are not accepted at the spa.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2215 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 7.79
Food and Beverage: 8.84
Overall Experience: 8.81
M
Maurice couple fr
8
2026-06-13 via Nuitee
F
Francisco Rodrigues couple fr
10
impeccable
Pros:

Hôtel magnifique, lit confortable, piscines et jacuzzi, restaurant avec une cuisine délicieuse. Mes vacances avec mon mari ont été inoubliables.

2026-06-13 via Nuitee
C
cleo couple fr
8
Très bien, je recommande pour un week-end détente
Pros:

L’hôtel est très bien, avec un personnel particulièrement accueillant, attentionné et sympathique. Les chambres sont soigneusement décorées. Le spa est un véritable atout : complet, parfaitement équipé et extrêmement agréable.

Cons:

Le ménage de la chambre n'était pas bien fait, des grosses boules de poussières derrière le canapé (directement visible dès l'entrée dans la chambre), dans la salle de bain, il y avait des cheveux dans l'évier et les verres étaient pleins de grosses traces blanches.

2026-06-12 via Nuitee
C
Christelle family_with_children fr
9
Très bien sans cela
Pros:

Juste l ascenseur qui est en panne

2026-06-12 via Nuitee
D
DIARRA solo_traveller fr
10
2026-06-11 via Nuitee
R
Reto couple ch
8
Cons:

Leider konnte die Klimaanlage nachts nicht abgestellt werden und das war für uns ziemlich störend

2026-06-10 via Nuitee
I
Ivana solo_traveller fr
10
2026-06-09 via Nuitee
J
Jahlia couple fr
10
2026-06-09 via Nuitee
M
Mehdi couple fr
8
2026-06-08 via Nuitee
S
Sandra couple fr
6
Rapport qualité prix à revoir !
Pros:

La déco des chambres, la literie, oreiller, le restaurant, personnel agréable, le SPA

Cons:

L’ascenseur peu fonctionnel… souvent en panne, pas de bouteille d’eau dans le mini bar, propreté de la salle de bain à revoir (beaucoup de calcaires et des taches), pas de biscuit apéro apporté avec plusieurs tournées d’apéritif, insonorisation des chambres insuffisante, escalier principal qu’on devait souvent emprunter n’est pas du tout en raccord avec le reste de l’hôtel (fait penser à un escalier d’hôpital), le rapport qualité prix n’est pas au rdv, l’hôtel n’est pas à la hauteur d’un 4 étoiles

2026-06-08 via Nuitee
M
Maxime couple fr
9
Pros:

3ème séjour dans cet hôtel et toujours impeccable. Très bien situé et prestations conformes à ce type d'établissement.

2026-06-08 via Nuitee
T
tony solo_traveller fr
8
Central et confort
Pros:

Chambre lumineuse, mini bar a dispo

Cons:

La tentative de vous vendre un check-in + tôt mais payant....

2026-06-07 via Nuitee
J
Jana family_with_children de
9
Tolles Spa-Hotel, zentral in einer schönen Stadt
Pros:

Sehr schönes Design, hochwertige Ausstattung, sehr zentral gelegen, guter Deal auf Booking.com
Ich war sehr positiv überrascht von der Stadt. Wir waren nur eine Nacht auf der Durchreise von Südfrankreich nach Hause. Schöne Restaurants fussläufig vom
Hotel und grandioser Markt am Samstag Vormittag (marché couvert)

Cons:

Swimming Pool außen hatte ich mir größer vorgestellt, lange Schlange am Check-in am Freitag Abend, Bett für Kind wurde vergessen, Frühstück teuer (25€), in Summe durch den guten Preis trotzdem sehr gut

2026-06-07 via Nuitee
C
Canisia couple ch
8
Ont reviendras avec plaisir
Pros:

Bien situe...
Chambre avec balcon et acces direct au spa
Vue sur le jardin
Spa grande propre et agréable
Merci pour l'accueil

Cons:

Chambre 114 la TABLE de balcon est trop grande trop large par rapport à la place
Difficile d'acces pour la chaise du fonds...😏

2026-06-07 via Nuitee
M
Marc couple ch
8
tout c'est bien passé
Pros:

nous avons aimé le SPA

Cons:

Problème d'ascenceur

2026-06-06 via Nuitee
B
Bonato solo_traveller fr
9
2026-06-06 via Nuitee
R
Radu family_with_children ch
9
2026-06-06 via Nuitee
B
Boubals Benoîte solo_traveller fr
9
Pros:

très joli spa

Cons:

Trop de monde

2026-06-05 via Nuitee
G
Gladys solo_traveller fr
9
2026-06-05 via Nuitee
D
David couple fr
8
2026-06-04 via Nuitee