Best Western Plus Congress Hotel Yerevan

Hotels
•
Best Western Plus
8.9 (1682 reviews)
Italy Street 1 , Yerevan , AM
+374 10 591199

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable
Cons:
Noise from outside
Room light issues
Complaints about bed quality

Categories

Cleanliness
8.93
Most reviews highlighted the cleanliness of the rooms and overall hotel.
Service
9.4
The staff was consistently described as friendly, helpful, and professional.
Location
9.44
Several reviews praised the great location, close to city center yet in a quiet area.
Room Quality
7.89
Some complaints about bed quality and noise from adjacent rooms were noted.
Amenities
8.92
Amenities such as the pool and fitness center were mentioned positively.
Value for Money
8.88
The pricing was generally considered reasonable for the services provided.
Food and Beverage
8.43
Breakfast received mixed feedback, with some not finding it up to expectation.
Overall Experience
9.3
Overall experience was highly rated due to comfort, service, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:14

Property Description

Luxurious Accommodation in the Heart of Yerevan

Garden Oasis with Pool and Spa
Nestled in the Children’s Park, our hotel boasts a spacious garden with a refreshing swimming pool, ideal for relaxation. Indulge in our spa facilities offering a Finnish sauna and a fully renovated gym for your well-being.

Culinary Delights and Dining Options
Savor a fusion of flavors at the "Accent" Restaurant, where Armenian cuisine takes center stage. Unwind at the 24/7 Vincent Lobby Bar or explore our Wine Room for a sophisticated experience.

Prime Location and Modern Comfort
Conveniently located near Republic Square and local attractions, our modern rooms feature top-notch amenities including free WiFi, flat-screen TVs, and comfortable bedding. Book now for an unforgettable stay at Best Western Plus Congress Hotel Yerevan.

Important information:

Guests are kindly asked to present a bank card used at booking upon check-in.

Please contact the property for further details.

The hotel reserves the right to close the outdoor swimming pool minimum 3 times per month for private events.

The hotel offers free services:
- Free and unlimited entrance to the modern, fully equipped Health Club with Gym and Sauna
- Free and unlimited entrance to the exclusive Caribbean open air swimming pool (during the summer season)
- Free coffee & tea facilities, one bottle of water in the roomsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Nov 1, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EVN

Location

Guest Reviews

8.9
Based on 1682 reviews
Cleanliness: 8.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.3
M
Mikhail Bozhenov • couple • ru
10
2026-09-19 • via Nuitee
M
Mina • solo_traveller • ir
7
Point7 of 10
Pros:

Location is perfect. Balcony is beautiful.

Cons:

Breakfast was very simple. No place for taxi in front of hotel. No one help you carry baggage. If you choose dinner included, you will only have 7 or 8 coices, you couldn't order the menue of restaurant. No Cola for dinner, just orange juice or water.

2026-09-19 • via Nuitee
R
Rainer • extended_group • de
9
2026-09-18 • via Nuitee
L
Linda • couple • au
10
Great location and facilities
Pros:

Excellent check in and staff. Great gym. Pool looked fabulous but we had a busy itinerary and didn’t get in. Great location in town

2026-09-17 • via Nuitee
M
Michalakis • solo_traveller • cy
7
Pros:

Only the Location

Cons:

Breakfast was very poor and quality of food not fresh, even bread was frozen.
At the pool i order a beef burger that was the worst i ever eat in my life, cold bread, cold piece of cheese inside, cold bacon inside and even the frech fries was cold

2026-09-13 • via Nuitee
M
Mostafa • couple • gb
10
A good hotel with an excellent breakfast. The staff were very friendly, welcoming, and helpful. The only issue I could
Pros:

Safe and clean

Cons:

Nice

2026-09-12 • via Nuitee
J
Joanne • family_with_children • lb
8
Great location, especially for families, as it’s surrounded by three lovely parks and also has a nice pool on the proper
Pros:

Very suitable for families.

Cons:

The rooms are a bit outdated.

2026-09-10 • via Nuitee
M
Melanie • family_with_children • gb
10
The swimming pool has great facilities and vibe
Pros:

The swimming pool has great facilities and vibe

2026-09-06 • via Nuitee
V
Victoria • family_with_children • cy
10
2026-09-05 • via Nuitee
V
vladimir • solo_traveller • am
10
2026-09-03 • via Nuitee
A
Andrey • couple • cy
9
2026-09-02 • via Nuitee
O
Olga • family_with_children • cz
9
2026-09-01 • via Nuitee
E
Emile • couple • nl
8
2026-08-31 • via Nuitee
G
galina • solo_traveller • it
10
2026-08-29 • via Nuitee
A
aleksandar • solo_traveller • mk
8
2026-08-29 • via Nuitee
E
Elena • extended_group • fi
9
Номера с маленьким окном, в который нас поселили первоначально, обговаривать отдельно и размещать на фотографии, так как
Pros:

Персонал, бассейн, местоположение

Cons:

Сначала предложили темный и неприятный номер

2026-08-29 • via Nuitee
S
Stéphanie • extended_group • fr
10
Parfait
Pros:

😁

2026-08-28 • via Nuitee
S
Svetlana • family_with_children • il
9
2026-08-28 • via Nuitee
I
Ilia • couple • so
4
Cons:

The bed consisted of two mattresses. One was fine, but the other was visibly sagging and you would literally sink into it when lying down. Unfortunately, I didn’t have the energy to ask the staff for a room or mattress replacement. In my opinion, the hotel failed to provide one of the most basic things a hotel should offer — a comfortable and functional bed.

2026-08-27 • via Nuitee
P
Pedro • solo_traveller • pt
5
Pros:

A piscina é boa assim como o pequeno almoço.

Cons:

Muito caro para o que oferece: quartos muito pequenos e antigos; Insonorização das janelas do quarto insuficiente

2026-08-22 • via Nuitee