Best Western Plus Congress Hotel Yerevan

Hotels
Best Western Plus
8.9 (1607 reviews)
Italy Street 1 , Yerevan , am

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable
Cons:
Noise from outside
Room light issues
Complaints about bed quality

Categories

Cleanliness
8.93
Most reviews highlighted the cleanliness of the rooms and overall hotel.
Service
9.4
The staff was consistently described as friendly, helpful, and professional.
Location
9.44
Several reviews praised the great location, close to city center yet in a quiet area.
Room Quality
7.89
Some complaints about bed quality and noise from adjacent rooms were noted.
Amenities
8.92
Amenities such as the pool and fitness center were mentioned positively.
Value for Money
8.88
The pricing was generally considered reasonable for the services provided.
Food and Beverage
8.43
Breakfast received mixed feedback, with some not finding it up to expectation.
Overall Experience
9.3
Overall experience was highly rated due to comfort, service, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:14

Property Description

Luxurious Accommodation in the Heart of Yerevan

Garden Oasis with Pool and Spa
Nestled in the Children’s Park, our hotel boasts a spacious garden with a refreshing swimming pool, ideal for relaxation. Indulge in our spa facilities offering a Finnish sauna and a fully renovated gym for your well-being.

Culinary Delights and Dining Options
Savor a fusion of flavors at the "Accent" Restaurant, where Armenian cuisine takes center stage. Unwind at the 24/7 Vincent Lobby Bar or explore our Wine Room for a sophisticated experience.

Prime Location and Modern Comfort
Conveniently located near Republic Square and local attractions, our modern rooms feature top-notch amenities including free WiFi, flat-screen TVs, and comfortable bedding. Book now for an unforgettable stay at Best Western Plus Congress Hotel Yerevan.

Important information:

Guests are kindly asked to present a bank card used at booking upon check-in.

Please contact the property for further details.

The hotel reserves the right to close the outdoor swimming pool minimum 3 times per month for private events.

The hotel offers free services:
- Free and unlimited entrance to the modern, fully equipped Health Club with Gym and Sauna
- Free and unlimited entrance to the exclusive Caribbean open air swimming pool (during the summer season)
- Free coffee & tea facilities, one bottle of water in the roomsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EVN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children from 6 years old to 12 years old stay for AMD 6,750 per person per night when using an available extra bed.
    People 13 years old and over stay for AMD 13,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1607 reviews
Cleanliness: 8.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.3
L
Luca solo_traveller it
10
2026-05-15 via Nuitee
E
Evgeny couple bg
10
Нам очень понравилось
Pros:

Отличное место, супер завтрак. Все кто работает на стойке приветливые, отзывчивые, доброжелательные.

Cons:

Номера уже подустали, нет тропического душе. Но все цена сответсвует- не завышена и дешевле более свежих аналогов

2026-05-14 via Nuitee
Виктория couple ru
10
2026-05-13 via Nuitee
D
Danil solo_traveller cy
9
Pros:

Stuff is amazing, facilities are really good except hotel room somehow. Pillow and mattresses really uncomfortable

Cons:

Pillow and mattresses, bathroom had a lot of issues

I contacted a few times and stuff really tried to resolve the issue but it felt like they are limited with tools/pillows/mattresses

2026-05-12 via Nuitee
O
Oksana couple ru
10
Pros:

Всех отлично

2026-05-12 via Nuitee
V
Valeriia couple ru
10
2026-05-11 via Nuitee
C
Christele solo_traveller fr
10
Pros:

Emplacement idéal pour aller visiter Erevan avec une vue exceptionnelle.
Le personnel est très aimable et disponible.

2026-05-10 via Nuitee
O
olivier solo_traveller fr
10
2026-05-10 via Nuitee
K
Karina family_with_children ru
9
Pros:

Прекрасное расположение! Отличный красивый бассейн! Супер дружелюбный и отзывчивый персонал,готовый помочь решить все вопросы!

Cons:

Нет такого

2026-05-09 via Nuitee
B
Bassant solo_traveller eg
10
Pros:

Staff were very helpful and accommodating to me and my requests. Location is excellent.

2026-05-09 via Nuitee
O
Olivier couple fr
9
2026-05-07 via Nuitee
P
Polyukhovich couple az
10
2026-05-07 via Nuitee
Y
Yaroslav solo_traveller ru
10
Pros:

Отличный отель, отличный персонал. Понравилось все. Классный ресторан - и атмосфера, и сама кухня. В СПА-зоне можно заказать массаж (заранее, конечно) аж на 21:00 ч.

Cons:

Нет такого.

2026-05-07 via Nuitee
L
Luca solo_traveller it
8
2026-05-03 via Nuitee
S
Sandrine couple fr
7
Bon hôtel tres bien placé mention special pour la seveuse du petit dejeuner adorable
Pros:

Le lobby tres agréable avec un joli bar et un service de qualité

Cons:

Le petit déjeuner pas. La hauteur. Pin pas tres bin et le fromage insipide

2026-04-29 via Nuitee
M
Marco solo_traveller it
10
2026-04-24 via Nuitee
C
Ciprian couple mt
10
2026-04-23 via Nuitee
A
Anna couple il
10
2026-04-22 via Nuitee
Бурбовский solo_traveller ru
9
2026-04-22 via Nuitee
A
adriano couple it
10
2026-04-22 via Nuitee