Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Freshly cooked food
Cons:
Room too hot
Carpets wearing out
Accessibility issues

Categories

Cleanliness
8.01
Overall clean rooms mentioned, but some wear noted in carpets.
Service
8.98
Staff described as friendly, helpful, and attentive throughout various reviews.
Location
8.52
Positive mentions of the hotel being close to the beach.
Room Quality
7.47
Some rooms reported as too hot and with accessibility issues, but upgrades were also praised.
Amenities
8.5
Notification about development works but generally good services available.
Value for Money
7.96
Consistent mentions of good food and service justify the expense.
Food and Beverage
8.51
Food positively mentioned with freshly cooked breakfast and great quality.
Overall Experience
8.48
Overall experiences generally positive with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:27

Property Description

Luxurious Beachfront Location
The recently refurbished Cliff Hotel offers stunning sea views and elegant rooms with modern amenities. Indulge in the freshly prepared local cuisine at the beautiful restaurant overlooking the beach and harbour.

Relaxing Garden Terrace and Bar
Unwind in the garden terrace while enjoying a wide selection of drinks at the hotel's bar in the conservatory area. The perfect spots to soak in the atmosphere and breathtaking views of Gorleston's sandy beach.

Convenient Amenities and Nearby Attractions
With free WiFi, HD TVs, and complimentary toiletries in each room, comfort is guaranteed. Explore the nearby attractions like Great Yarmouth and the Norfolk Broads, with the convenience of free on-site parking.

Experience seaside luxury at The Cliff Hotel - book your stay now for a memorable getaway by the beach.

Important information:

Free parking is available to residents and visitors using the facilities, however we cannot guarantee availability. Our car park is monitored by a 3rd party parking scheme, all guests must ensure that their vehicle registration is registered with reception. A £100.00 penalty fine can apply if you do not register your vehicle.

Early check-in from 13:00 onward or late check-out until 12:00 is possible for a fee of GBP £25, subject to availability and by prior arrangement.

Please note the property is lively and offers entertainment or is host to private functions. Some rooms may be affected by noise.

The Cliff Hotel uses feather pillows as standard. In case of allergies or intolerance to feathers, please contact the hotel prior to arrival.

When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Location

Guest Reviews

8.3
Based on 2066 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
E
Elaine • family_with_children • gb
9
Lovely break for families
Pros:

Reception, house keeping and restaurant staff were lovely. Great location. beautiful view.

rooms were a good size and they tried to locate all rooms near each other as much as possible which has good.

Good car park.

Breakfast was great

Cons:

we couldnt open one of the windows in one of the rooms which wasnt sorted till the evening of the 2nd night....bearing in mind the heatwave!

2026-08-15 • via Nuitee
M
Martin • solo_traveller • gb
4
Pros:

Staff tried to be helpful and the view of the sea was nice

Cons:

Dirty tea cups. No plates at the toast area fruit bowl empty no tea spoons available. Was instructed to use knive for buttering toast for any other breakfast courses. Slow service. Bathroom in the room dirty and in poor condition from inadequate cleaning. Noisy hotel room from other guests. Snoring and talking from adjoining rooms.

2026-08-15 • via Nuitee
B
Beverley • solo_traveller • gb
10
Pros:

Staff were amazing

2026-08-15 • via Nuitee
R
Richard • solo_traveller • gb
7
Good,could do better.
Pros:

Location realy good.
Staff were nice and helpfull.

Cons:

Plaster falling off walls in hallway.
Cutlery was durty,tea pots were rusty

2026-08-14 • via Nuitee
P
paula • couple • gb
10
2026-08-14 • via Nuitee
B
benjapat • couple • gb
9
Great location with beautiful view
Pros:

Location

Cons:

None

2026-08-13 • via Nuitee
S
sharon • couple • de
7
Ok for a short stay
Pros:

Location

Cons:

The food was awful, way too expensive it’s old and not so clean

2026-08-12 • via Nuitee
O
Olateju • solo_traveller • gb
4
2026-08-11 • via Nuitee
J
John • couple • gb
10
2026-08-10 • via Nuitee
I
Isobel • couple • gb
6
Our stay was comfortable, our room was very hot and we had to leave a window open and could hear the extractor fan from
Pros:

Location is great and the history behind the building is interesting. Staff are very friendly.

Cons:

An old building which is not a problem however the windows could do with a clean - likewise the glass around the outside terrace of the bar too. The balcony was a lovely space however once again this could be cleaned and possible freshened up - it was like sitting on a roof overlooking a dirty glass lantern - I know with so many seagulls and Pigeons this may be a hard ask however it looked as if nothing had been cleaned for months! Disappointing.

2026-08-10 • via Nuitee
H
Hannah • family_with_children • gb
1
A nightmare to sleep in.
Pros:

The bar and music were good.

Cons:

The roast was awful potatoes hard, all mattresses hard and springy, doors slamming all night, humid hot room and dirty, room wasnt cleaned, floor boards creaky and loose all over the rooms and hallways. Dirty over all

2026-08-10 • via Nuitee
L
Leslie • extended_group • gb
9
2026-08-10 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-08-10 • via Nuitee
S
Susan • couple • gb
8
Lovely weekend break
Pros:

Got a late deal

Cons:

Small room with no view but last minute deal so fine

2026-08-09 • via Nuitee
D
Denise • solo_traveller • gb
8
Food was the best , location was ok , room pleasant had all you needed, seagulls noisey but it was at the seaside
Pros:

Very comfortable, the bed was huge. Loved the informal feeling.

Cons:

Last night there were new people above us with children . They were jumped by on the floor until gone 12 and talking in normal voices until early hours .

2026-08-09 • via Nuitee
L
Lorraine • solo_traveller • gb
7
Great location
Pros:

Great location ! The staff did there absolute best. Friendly and efficient but I think they were severely understaffed. Disappointed to find no one on reception from 5pm onwards, again the other staff had to try and compensate whist doing their other jobs.

Cons:

Lack of staff...but the ones there did their best.

2026-08-08 • via Nuitee
S
Sharon • couple • gb
10
Favourite stay! Highly recommend staying here to rest and visit the wonderful city of Rouen.
Pros:

Superb location, warm welcome from Jules on reception who was very helpful. Our room was spotless, spacious and comfortable. We have been touring around France staying in various hotels, this was our favourite by far!

Cons:

No complaints. Absolutely fabulous. Thank you.

2026-08-08 • via Nuitee
R
Ruth • couple • gb
6
A short visit to see family
Pros:

Location front b of hotel good back side hotel rooms poor

Cons:

Hard pillows, although 5 on bed, all too firm, 1st nig h t clicking all night sound, 2nd night, constant noise from outside air-conditioning system

2026-08-07 • via Nuitee
S
Sebastian • couple • gb
2
Don’t waste your money.
Pros:

The bed was comfy.

Cons:

It is old and needs modernization. The staff are very rude and unprofessional. I would never stay there again.

2026-08-07 • via Nuitee
C
Catherine • couple • gb
10
2026-08-07 • via Nuitee