Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Freshly cooked food
Cons:
Room too hot
Carpets wearing out
Accessibility issues

Categories

Cleanliness
8.01
Overall clean rooms mentioned, but some wear noted in carpets.
Service
8.98
Staff described as friendly, helpful, and attentive throughout various reviews.
Location
8.52
Positive mentions of the hotel being close to the beach.
Room Quality
7.47
Some rooms reported as too hot and with accessibility issues, but upgrades were also praised.
Amenities
8.5
Notification about development works but generally good services available.
Value for Money
7.96
Consistent mentions of good food and service justify the expense.
Food and Beverage
8.51
Food positively mentioned with freshly cooked breakfast and great quality.
Overall Experience
8.48
Overall experiences generally positive with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:27

Property Description

Luxurious Beachfront Location
The recently refurbished Cliff Hotel offers stunning sea views and elegant rooms with modern amenities. Indulge in the freshly prepared local cuisine at the beautiful restaurant overlooking the beach and harbour.

Relaxing Garden Terrace and Bar
Unwind in the garden terrace while enjoying a wide selection of drinks at the hotel's bar in the conservatory area. The perfect spots to soak in the atmosphere and breathtaking views of Gorleston's sandy beach.

Convenient Amenities and Nearby Attractions
With free WiFi, HD TVs, and complimentary toiletries in each room, comfort is guaranteed. Explore the nearby attractions like Great Yarmouth and the Norfolk Broads, with the convenience of free on-site parking.

Experience seaside luxury at The Cliff Hotel - book your stay now for a memorable getaway by the beach.

Important information:

Free parking is available to residents and visitors using the facilities, however we cannot guarantee availability. Our car park is monitored by a 3rd party parking scheme, all guests must ensure that their vehicle registration is registered with reception. A £100.00 penalty fine can apply if you do not register your vehicle.

Early check-in from 13:00 onward or late check-out until 12:00 is possible for a fee of GBP £25, subject to availability and by prior arrangement.

Please note the property is lively and offers entertainment or is host to private functions. Some rooms may be affected by noise.

The Cliff Hotel uses feather pillows as standard. In case of allergies or intolerance to feathers, please contact the hotel prior to arrival.

When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 16 years old stay for £10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1985 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
J
Joy family_with_children gb
9
2026-07-04 via Nuitee
J
jennifer couple gb
8
all in all we enjoyed our stay very much
Pros:

breakfast very good . Room nice and new and clean . Dinner,was very reasonably priced .Chips were good but loaded chips with cheese must have been very very mild cheese as no cheese taste whatsoever . Would have been lovely to taste the cheese . tempura prawns has normal fish batter not tempura batter . Soggy bread tuna and cucumber sandwich ,thin mayo ,watery . Would have been great if thicker consistency ..Ate there a lot and food was ok .Just a few complaints . All in all a very nice stay there and would go again .But would be wonderful if they had pizza oven and served pizza .They would do very well with it. Perhaps next time they will have one .

Cons:

No lift .Just a tiny one would do to the bedrooms
.No pizza served . No streaky bacon .Ran out of clotted cream for scones .THE WORST THING that I found really strange and very annoying was that the scones were made with BROWN flour and so were dry and hard . Such a shame I would have had one every day and so would my husband, as they looked nice apart from the brown colour. Inever knew people made BROWN FLOUR SCONES .Look at all good chefs .Its WHITE FLOUR for scones .Please use white next time

2026-06-30 via Nuitee
B
Brian solo_traveller gb
10
Excellent location sea views
Pros:

Excellent location, sea views, clean and tidy, good food, lively roo.m

Cons:

I liked everything about my stay

2026-06-30 via Nuitee
R
Robin solo_traveller gb
8
2026-06-30 via Nuitee
S
Sarah couple gb
8
Pros:

Beautiful Art Deco breakfast room, terrace that looks out to sea. Art Deco styling in rooms, furnished to a high quality (but showing a little wear now). Real ale in the bar at a very good price. Great breakfast, mix of buffet and table service. Reusable bottles of water in room. Friendly staff

Cons:

By chance there was a big event on, so difficult to contact reception to advise late arrival, we checked in anyway!

2026-06-30 via Nuitee
L
lorraine couple gb
6
Pleasant hotel with friendly staff and stunning view of sea and beach.
Pros:

Staff were very accommodating and friendly. The location with a view of the beach was stunning. The lunchtime food was good. Cocktails and drinks were great. The areas on the ground level were well presented.

Cons:

The rooms need updating particularly the furniture and bathroom was unclean due to use, the shower did not operate correctly, the sink seemed to block and tap hard to operate. Overall the room was poor and I would have happily paid more at this hotel had the rooms been up to date. I cannot however complain about the bed and sheets were clean, we also had a pleasant view as opted for a room with a sea view. I will keep an eye on this hotel for future as if the rooms are refurbished I would definitely return.

2026-06-30 via Nuitee
S
Samantha couple gb
10
This is a lovely hotel, great location, excellent staff. Maggie, who runs the breakfast service is always our favourite.
Pros:

The location is perfect.
All the staff are lovely with excellent customer service skills. Always friendly and ready with a smile to assist where ever needed.

Cons:

The only objection was paying extra to have a balcony with sea view. Our sea view was the roof of the restaurant and the air conditioning unit which made noise all throughout the night. The balconies do not get checked as a seagull had made a nest and had 2 babies. This meant if we did sit out for some air, we were dive bombed by the parents and screamed at the whole time we were out there, looking at the restaurants roof!

2026-06-29 via Nuitee
D
declan solo_traveller gb
9
Pros:

Beautiful beach, lovely walks

2026-06-29 via Nuitee
J
Julia solo_traveller gb
4
Check the window opens in your room
Pros:

Close to beach

Cons:

The room wasn’t air conditioned and the window couldn’t be opened
This was in the middle of a red weather alert
There were multiple items on each menu that they had run out of and food produced was not very nice

2026-06-29 via Nuitee
M
Martin Baldry solo_traveller gb
10
Excellent hotel all rounf
Pros:

Really friendly helpful staff and excellent food. Lovely room.

2026-06-28 via Nuitee
K
Keitha67 solo_traveller gb
7
Pros:

lovely outside area looking across the beach
breakfast was fine
location was great And good parking

Cons:

rooms a bit dated carpets looking older

2026-06-27 via Nuitee
A
Ann couple gb
8
Very good
Pros:

Clean, good position

Cons:

The long wait after ordering food, my only complaint

2026-06-27 via Nuitee
M
Michalina Fiszer solo_traveller pl
8
2026-06-27 via Nuitee
E
Emma couple gb
10
2026-06-27 via Nuitee
F
Fancis couple gb
8
2026-06-26 via Nuitee
J
Jan couple gb
6
Perfect wish you had a lift
Pros:

Perfect location for nearby birthday celebration

Cons:

No lift very difficult for us going up stairs

2026-06-23 via Nuitee
R
Richard Chamberlin solo_traveller gb
7
Pros:

Lovely place but could do with a bit of an update, carpets etc

Cons:

A bit tired and needs a bit of tlc.
Roast dinner wasn't brilliant, veg very under cooked and chicken seemed lime it my of been cooked from frozen, but that's just my opinion I might be wrong .

2026-06-22 via Nuitee
D
Dean couple gb
9
2026-06-22 via Nuitee
S
Sara couple gb
8
Good,but disappointing food service let it down
Pros:

Friendly reception staff and Maggie

Cons:

Restaurant service.booked a table but had to ask for menus and then to order. (Not busy)

2026-06-22 via Nuitee
M
Michael couple gb
8
It was a nice hotel, good location, lovely staff but food let it down
Pros:

My partner had the grill breakfast most days and said it was really good whereas I only had cereal and toast so it was nothing special. We usually went for breakfast around 9am and by then they had ran out of some things but the staff were usually good and fetched things thst we wanted. The meals in the bar wernt that good and just basic pub food so we ate out and the fig down the road most nights which was a shame.
The last night we were there they had a big function which meant we has to find a table and order our drinks which we hadn't had to do the rest of the week which was annoying but them went in to pay for the drinks only to find people of the party ordering drinks at the bar which we couldn't do which felt a bit off.

Cons:

The last night we were there they had a big function which meant we has to find a table and order our drinks which we hadn't had to do the rest of the week which was annoying but them went in to pay for the drinks only to find people of the party ordering drinks at the bar which we couldn't do which felt a bit off.

2026-06-21 via Nuitee