The Century House Latham - North Albany, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.9 (932 reviews)
997 New Loudon Road , Latham , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly and helpful staff
Good location and amenities
Cons:
Concerns about cleanliness at breakfast
Cookies ran out quickly

Categories

Cleanliness
8.34
There was a significant concern expressed about cleanliness and hygiene during breakfast service.
Service
9.31
Positive feedback on staff helping with reservations and overall transparency.
Location
9.35
Convenient location noted multiple times and praised for its accessibility.
Room Quality
9
Rooms were described as spacious, nice, and comfortable.
Amenities
8.83
Mention of complimentary offerings like soup and drinks, and a good breakfast.
Value for Money
8.79
Positive mentions of the hotel's charm and overall experience.
Food and Beverage
8.34
Praise for breakfast offerings but flagged a hygiene concern during buffet service.
Overall Experience
9.22
Generally described as a five-star experience, with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:32

Property Description

Convenient Location: Situated in Latham, New York, The Inn at Century House provides a serene escape just a short distance from Albany International Airport.

Amenities Galore: Enjoy air-conditioned rooms with flat-screen TVs and unwind at the seasonal outdoor pool or fitness centre. Don't forget to explore the hotel's nature trails for a breath of fresh air.

Delightful Dining: Indulge in new American cuisine at The Tavern, open nightly for dinner and weekdays for lunch, offering a delectable dining experience.

Experience comfort and convenience at The Inn at Century House. Book your stay now for a memorable getaway!

Important information:

The Hotel offers free airport shuttle only between the hours of 8AM and 5PM. Reservations must be made 24 hours in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, May 31, 2026 until Sun, Sep 6, 2026
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 932 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 9
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.22
L
Lynda Denver • couple • us
9
Everything was very good. Enjoyed the stay. Very clean hotel.
Pros:

Location was good

Cons:

I thought there was a tavern in the hotel. They tore it down a year ago.

2026-07-09 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-07-05 • via Nuitee
J
Jamie • couple • us
9
2026-07-05 • via Nuitee
M
Molly • solo_traveller • us
7
2026-07-03 • via Nuitee
R
Ryanna • solo_traveller • us
10
2026-07-03 • via Nuitee
S
Simone • extended_group • us
7
Beautiful Hotel! Remember to request housekeeping.
Pros:

The front desk staff warmly welcomed us and were genuinely enthusiastic to assist. Our room was cozy, and the breakfast selections were simply fantastic!

Cons:

While there's no room service, such as housekeeping or fresh towels, it would be great if they offered that, given the cost and lovely amenities. I believe enhancing service could elevate the overall experience here!

2026-07-03 • via Nuitee
B
Boje • solo_traveller • us
10
Pros:

Good service

Cons:

Room could have been a little cleaner, but not too bad.

2026-07-02 • via Nuitee
L
Laurence • solo_traveller • us
8
Not a cookie cutter moderately priced hotel. I had an all around satisfying experience.
Pros:

Believe I had a recently renovated room.
The bathroom was well designed and outfitted.

Cons:

The lobby needs freshening up which, I understand, is beginning soon.

2026-07-02 • via Nuitee
J
Jessica • family_with_children • us
5
Wouldn’t return even if stay was free.
Pros:

Bathroom was updated

Cons:

Room was very dated, fridge was warm, comforter and sheets had red stains, hallway smelled. Breakfast was real basic, ran out of bagels.

2026-07-01 • via Nuitee
J
John • solo_traveller • gb
7
Convenient for an overnight.
Pros:

Spacious and clean

Cons:

Weary and poor breakfast

2026-06-30 • via Nuitee
H
Haysam • solo_traveller • ca
10
Pros:

Very friendly staff and very organized 👌

Cons:

All good very impressed 👏.

2026-06-29 • via Nuitee
A
Amy • couple • us
8
2026-06-29 • via Nuitee
J
John • solo_traveller • us
7
2026-06-29 • via Nuitee
L
Leslie • extended_group • us
8
Pros:

Staff was very friendly

Cons:

Shower had no pressure, no bacon at breakfast and water in egg serving dish

2026-06-29 • via Nuitee
P
Pattick • couple • us
10
2026-06-25 • via Nuitee
N
Nancy • couple • us
1
How do I receive a refund?
Pros:

WE LIKED NOTHING, The place looked out of business from the road, parking lot was full of cracked pavement with parking hazard cones everywhere, the room was sub-par, furniture old, pillows mismatched, flat and old, felt creepy and did not want to even sit down on the furniture, we left instead of spending the night, the front entrance room had a flood, hazard signs were everywhere and the facility smelled dank like mold. Completely disappointed, I requested a full refund, DO NOT BOOK THIS HOTEL, STAY AT HOLIDAY INN NEXT DDOR.

Cons:

The place looked out of business from the road, the room was sub-par, furniture old, pillows mismatched, flat and old, felt creepy and did not want to even sit down on the furniture, we left instead of spending the night, the front entrance room had a flood, hazard signs were everywhere and the facility smelled dank like mold. Completely disappointed, I requested a full refund, DO NOT BOOK THIS HOTEL, STAY AT HOLIDAY INN NEXT DDOR.

2026-06-22 • via Nuitee
B
BRUCE • couple • us
10
Superior breakfast
Pros:

Historic but fully updated building. (Except there is no elevator for upper floor)

Cons:

The lighting of the driveway makes a bit difficult to.find the main entry (which is on the rear of the building)

2026-06-18 • via Nuitee
P
Peyton • solo_traveller • us
8
2026-06-17 • via Nuitee
B
Brian • couple • us
5
Used to be a very good place to stay but that was in the past
Pros:

Good location, pleasant staff

Cons:

Facility was outdated and in need of major renovation. Wee were on the second floor and there is no elevator and had to drag suitcases upstairs.

2026-06-16 • via Nuitee
E
Erica • family_with_children • us
10
Excellent stay and a great price!
Pros:

Great outdoor pool, clean rooms, friendly staff and great breakfast that was included with our stay!

2026-06-16 • via Nuitee