Toby's Resort

Hotels
8 (1856 reviews)
1 Kent Avenue, PO Box 467 , Montego Bay , JM

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Cleanliness issues
Limited amenities
Room condition discrepancies

Categories

Cleanliness
7.08
Many reviews highlighted cleanliness issues.
Service
9.05
Staff described as friendly and welcoming in multiple reviews.
Location
8.59
Great proximity to the beach and airport.
Room Quality
7.54
Some rooms were comfortable, but issues with bed size were noted.
Amenities
7.07
Limited amenities were commented upon, but some enjoyed the pool.
Value for Money
8.53
Good value for money mentioned in various reviews despite some concerns.
Food and Beverage
8.08
Food was generally praised, though some found it a bit pricey.
Overall Experience
8.05
Overall good experience despite some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:13

Property Description

Luxurious Rooms with Private Balconies:
Indulge in the stunning poolside or garden views from the comfort of your own private balcony at Toby’s Resort. The spacious and air-conditioned rooms provide the perfect retreat after a day of exploring the nearby beaches and attractions.

Refreshing Outdoor Salt Water Pools:
Take a dip in not just one, but two outdoor salt water pools - the Water Fall Pool and The Baha Pool. Relax and unwind in the crystal-clear waters while soaking up the Jamaican sun. Don't forget to grab a refreshing drink from one of the two on-site bars.

Dining and Convenience:
Satisfy your taste buds with a mix of local and international cuisines at Toby’s Good Eats Restaurant. And stay connected with complimentary Wi-Fi available in the restaurant. With the Sangster International Airport just a stone's throw away, and popular beaches and attractions nearby, Toby’s Resort offers the perfect blend of convenience and luxury.

Book your stay at Toby’s Resort now and experience the best of Montego Bay!

Important information:

Upon check-in photo identification and a credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBJ

Location

Guest Reviews

8
Based on 1856 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.05
A
Alston Shaw • family_with_children • gb
10
Pros:

We stayed one night as a couple as we were flying out the following morning. The resort was good value for money it was clean and had the required amenities. It is perfectly located on the strip with easy access everywhere.... The room was spacious and the resort was well maintained. Breakfast was as good as anywhere we have eaten. It's not a 1000 room plush hotel etc. I would happily stay there for a much longer stay.

Thanks to all the staff

Have a blessed week

Cons:

Nothing...

2026-10-16 • via Nuitee
L
Lisa • couple • us
10
Pros:

Prime location

2026-10-16 • via Nuitee
K
Kevin • solo_traveller • jm
7
Pros:

Staff

2026-10-15 • via Nuitee
J
John • solo_traveller • ke
8
2026-10-15 • via Nuitee
C
Carlton • solo_traveller • gb
1
Pros:

The hotel was very ditty

Cons:

The location

2026-10-13 • via Nuitee
J
jamie • couple • gb
8
Excellent for airport stopovers or a couple of weeks on holiday the staff are absolutely amazing
Pros:

3 minutes to or from sangster airport air conditioned rooms 2 heated pools a pool bar with a restaurant and all within walking distance to the beach or the hip strip also the sunset from the hotel is absolutely stunning

Cons:

Little bit outdated but all in all very good

2026-10-12 • via Nuitee
K
Kevin • solo_traveller • gb
8
Simple, no frills stay in a clean room.
Pros:

It was clean and located close to the airport so, I didn’t have far to travel.

2026-10-10 • via Nuitee
M
Miroslava • solo_traveller • cz
10
2026-10-10 • via Nuitee
J
Jennifer • couple • us
10
2026-09-19 • via Nuitee
J
Jennifer • couple • us
10
2026-09-19 • via Nuitee
R
Robert • solo_traveller • jm
7
Economical and convenient
Pros:

If ur do in business or pleasure in Montego Bay it is hard to beat the location. They have slowly been doin upgrades that really enhance the rooms. Deluxe rooms really only give you a fridge and coffee in room and a bigger balcony. But the standard room is fine without those amenities.

Cons:

As all rooms aren't fully upgraded yet, it's a bit of a crap shoot as to what you get, unless you specifically ask.
Rooms near the central staircase are a noise nightmare... Some extra money needs to spend on those to sound proof.

2026-09-19 • via Nuitee
M
Maria Claudia • couple • br
10
Pros:

Very clean. Staff very polite and pleasant. Our room was on the first floor, with a pool view and a balcony. We really enjoyed it. The shower was great, and the parking lot also.
The location is awesome if you are there in high season. Off season is a little empty and feels uncomfortable to walk around.
But it served our purpose very nicely.
The restaurant was a lovely surprise!!! So good, the price so fair!

Cons:

Some information from the front desk would be nice, such as places to go ou to dine in.

2026-09-19 • via Nuitee
V
Veronica • couple • jm
3
Poor
Pros:

My housekeeper warm personality, the rep i spoke to onthe phone, met on my 2nd to last dayand on departure.

Cons:

I came in extremely late as my flight was late and I was coming from Kingston... when I got to the front I didnt received friendly greeting, security brought my bags up (thankfully) but he was able to properly orient me ab I utilize the room, how the equipment in the room work, iron etc.. i wanted tea and he told me whatever I dont understand I should call the front desk. (Which i didnt) i ended up calling the front desk for the WIFI as the codes that were given weren't working, the lady at the front wasn't able to assist and IT was out and I would have to wait till the morning as this point of more Mr nice guy because I need to reach my family. Then only then she suggested another Wi-Fi, which worked. I hated the location of the room as I was woken up by noise the morning as the back of the room was garage, the room, pool,building was outdated. I work at hotel and to be honest the service I got I couldn't give it to anyone my guest, my over telephone encounter was really good, put my mind as ease but when I got there I was truly disappointed to see that it wasn't the same person. I met her the follow day and upon check out and she was really nice. I can tell the employees means well just needs some training, I understand updating a Resort takes money and proper planning but fix at least the fixtures in the room. The bed side lamp never worked, they weren't plug in. My housekeeper was really nice, very personable, however I got some brown towels ( supposedly waswhite) I never had soap to shower had to use the one I came with.

2026-09-18 • via Nuitee
W
Whaley • couple • us
7
Pros:

The food in the restaurant was awesome! Clean room with a small balcony to sit out and enjoy plus a couple pools and hot tub.

2026-09-17 • via Nuitee
M
Morrison • solo_traveller • jm
3
Pros:

Free ice

Cons:

No coffee maker, no kettle, no microwave wifi not working

2026-09-16 • via Nuitee
D
Dockery • family_with_children • jm
6
2026-09-15 • via Nuitee
P
Paul • couple • au
8
Value for money
Pros:

It was close to the main strip in Montego Bay

Cons:

The property is a little outdated

2026-09-15 • via Nuitee
L
Ladybird-kim • solo_traveller • gb
10
Pros:

Toby's is a home away from home, and has a lovely family feel to it. All staff are amazing and go above and beyond to ensure you have a great time. Especially Mikey at the pool bar.

Cons:

There isn't anything that I don't like about Toby's

2026-09-15 • via Nuitee
S
Stella • solo_traveller • co
9
2026-09-14 • via Nuitee
J
Jerrold • couple • us
1
2026-09-14 • via Nuitee