Petit Palace Chueca

Hotels
•
Petit Palace Hoteles
9 (819 reviews)
Hortaleza, 3 , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Variety in breakfast
Cons:
Bathroom cleanliness issues
Noise from the street

Categories

Cleanliness
8
Some reviews noted issues with bathroom maintenance and cleanliness in common areas.
Service
10
Many reviews praise the staff for being extremely friendly and attentive.
Location
9.5
The location is mentioned multiple times as perfect, right by Gran Vía.
Room Quality
8.5
Rooms are mostly described as comfortable, although some reports of noise issues.
Amenities
8.5
Some amenities like breakfast are well-rated, but some guests mention a lack of channels.
Value for Money
9
Generally good value, though some feel the experience could have been more homely.
Food and Beverage
9.5
Breakfast is consistently praised for its variety and quality.
Overall Experience
9
Overall, a positive experience but not felt like home for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:09

Property Description

Central Location in Chueca District
Experience the vibrant heart of Madrid at Petit Palace Chueca, housed in a charming 19th-century mansion. Just steps away from Gran Via, immerse yourself in the lively atmosphere of the city.

Modern Comforts and Amenities
Relax in rooms equipped with flat-screen TVs and stay connected with complimentary WiFi. Take advantage of the 24-hour reception, tour desk, and free bicycle rentals to explore the city at your own pace.

Surrounded by Culture and Entertainment
Indulge in shopping, dining, and nightlife options right at your doorstep. Explore iconic landmarks like Puerta del Sol and renowned museums within walking distance. Book now to enjoy a memorable stay at Petit Palace Chueca.

Important information:

- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The accommodations will send guests the necessary instructions for online check-in 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. Please note that this service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FUE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 819 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
J
Juan Francisco • extended_group • cl
9
2026-06-20 • via Nuitee
L
Luca • solo_traveller • it
9
2026-06-19 • via Nuitee
N
Nuray • couple • tr
9
Çok merkezi ve temiz bir otel , tekrar tercih ederim
Pros:

Otel çok merkeziydi

Cons:

Beğenmediğim yanı yok

2026-06-18 • via Nuitee
P
Paolo • solo_traveller • it
7
2026-06-18 • via Nuitee
L
Limor • couple • es
10
2026-06-17 • via Nuitee
J
Jorge • couple • es
8
2026-06-17 • via Nuitee
V
Vasilisa • couple • at
8
Pros:

Very central, easy to reach other locations and sights, a lot of restaurants nearby. Good amenities, everything you need is available. Air conditioning was a lifesaver in the heat.

Cons:

It was extremely loud at night since the Main Street is right on the corner. People yelling, music, shouting… all could be heard throughout the whole night. The walls were also very thin and we heard people fighting in the next? room.

2026-06-17 • via Nuitee
R
ran Yakov • couple • il
8
Pros:

צוות טוב זמינים בכל שעה
חדרים מבריקים
ממש עשר שניות הליכה מהגראן ויה

Cons:

בלילה יש סירנות של משטרות מידי פעם לא תמיד אבל

2026-06-16 • via Nuitee
J
Juan Francisco • extended_group • cl
9
2026-06-16 • via Nuitee
H
Hülya • extended_group • tr
6
2026-06-15 • via Nuitee
J
Juan Andres • solo_traveller • gt
10
2026-06-15 • via Nuitee
J
Jessika • solo_traveller • de
8
Pros:

Wer 'mitten im Trubel der Stadt" sein möchte und diese zu Fuß erkunden möchte, ist in diesem Hotel sehr gut aufgehoben. Wir haben alle wichtigen Plätze gut zu Fuß erreicht, aber die Metro ist auch in wenigen Minuten erreicht. Das Stadtviertel ist multi kulti. Wer Ruhe sucht, sollte sich lieber ein anderes Hotel in einem ruhigeren Stadtviertel suchen.

2026-06-14 • via Nuitee
P
Patrick • couple • de
8
2026-06-14 • via Nuitee
L
Luis • family_with_children • hn
9
2026-06-14 • via Nuitee
C
Coca • solo_traveller • ar
8
Pros:

Ubicación.

Cons:

BAÑO SIN BIDET.
No funcionaba frigobar.
Pese al precio, el desayuno no estaba incluido.

2026-06-14 • via Nuitee
C
Chloé • solo_traveller • au
10
2026-06-13 • via Nuitee
C
Camila Stefani • family_with_children • br
10
Pros:

Atendimento do recepcionista brasileiro foi incrível

2026-06-13 • via Nuitee
A
AKKAYA ORALHAN • family_with_children • tr
8
2026-06-12 • via Nuitee
A
Amit • solo_traveller • il
10
Pros:

The place is right outside Gran Via metro station but is still quiet. The room is large and comfortable with a large clean shower and bathroom. The bed was big and comfy.

2026-06-12 • via Nuitee
J
Jazmin • extended_group • ar
8
2026-06-11 • via Nuitee