Petit Palace Chueca

Hotels
•
Petit Palace Hoteles
9 (810 reviews)
Hortaleza, 3 , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Variety in breakfast
Cons:
Bathroom cleanliness issues
Noise from the street

Categories

Cleanliness
8
Some reviews noted issues with bathroom maintenance and cleanliness in common areas.
Service
10
Many reviews praise the staff for being extremely friendly and attentive.
Location
9.5
The location is mentioned multiple times as perfect, right by Gran Vía.
Room Quality
8.5
Rooms are mostly described as comfortable, although some reports of noise issues.
Amenities
8.5
Some amenities like breakfast are well-rated, but some guests mention a lack of channels.
Value for Money
9
Generally good value, though some feel the experience could have been more homely.
Food and Beverage
9.5
Breakfast is consistently praised for its variety and quality.
Overall Experience
9
Overall, a positive experience but not felt like home for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:09

Property Description

Central Location in Chueca District
Experience the vibrant heart of Madrid at Petit Palace Chueca, housed in a charming 19th-century mansion. Just steps away from Gran Via, immerse yourself in the lively atmosphere of the city.

Modern Comforts and Amenities
Relax in rooms equipped with flat-screen TVs and stay connected with complimentary WiFi. Take advantage of the 24-hour reception, tour desk, and free bicycle rentals to explore the city at your own pace.

Surrounded by Culture and Entertainment
Indulge in shopping, dining, and nightlife options right at your doorstep. Explore iconic landmarks like Puerta del Sol and renowned museums within walking distance. Book now to enjoy a memorable stay at Petit Palace Chueca.

Important information:

- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The accommodations will send guests the necessary instructions for online check-in 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. Please note that this service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FUE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 810 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
M
marcel • couple • co
8
2026-05-30 • via Nuitee
D
Dardo Funes • couple • ar
9
Excelente opción en Madrid, Recomendable 100%
Pros:

El hotel está muy bien ubicado, a pocos metros de la zona comercial y gastronómica. La habitación, aún siendo la más económica, era muy amplias al igual que el baño, con balcón a la calle, y estaba muy bien insonorizada. El desayuno es muy completo para nuestras costumbres. Y el personal correctísimo. Ha sido nuestra mejor experiencia en hoteles luego de varios que hemos visitado en los últimos años. Recomendable

Cons:

Como sugerencia, tendrían que hacer las habitaciones un poco antes

2026-05-28 • via Nuitee
S
Sylvie • extended_group • fr
9
On reviendra ,c’est sûr !
Pros:

le personnel et accueillant ,l’hôtel à beaucoup de charme avec son escalier ancien , la zone de co-working et cafétéria est originale , l’espace petit déj est très cosy et le choix des produits est très vaste et délicieux …c’était un régal ! on est dans un quartier animé . on peut faire beaucoup. de visites à pied .

Cons:

certaines chambres plus proches de la grande avenue peuvent être un peu plus bruyantes .

2026-05-28 • via Nuitee
E
Eugenia Elvira • couple • ar
10
Todo estuvo muy bien, es mi segunda vez alojada allí
Pros:

La ubicación es excelente

Cons:

Me hubiera gustado que tenga una cafetera en la habitación. Y la heladera no enfriaba bien

2026-05-27 • via Nuitee
B
Barbara • couple • ch
9
2026-05-27 • via Nuitee
H
Hazel • solo_traveller • ae
4
Pros:

Location

Cons:

It wasn't clean

2026-05-27 • via Nuitee
M
Mireia • solo_traveller • es
10
Pros:

Me encantó el desayuno, la habitación, aunque era pequeña, era de 10, con balconcito incluido. La verdad, que todo estaba bien 👌

Cons:

Nada 😁

2026-05-27 • via Nuitee
S
stefano • couple • it
9
2026-05-26 • via Nuitee
M
Matilde • couple • it
10
2026-05-26 • via Nuitee
G
Gérard • family_with_children • fr
8
2026-05-26 • via Nuitee
A
Amanda • solo_traveller • mt
8
2026-05-26 • via Nuitee
M
Mrs. Fithen • couple • us
9
Perfect location, beautiful building, clean & comfy room
Pros:

The location is absolutely perfect. Just off the Gran Via, a wonderful plaza across the street, walking distance to everything we wanted to see and do, and eat. The casino across the street was a wonderful surprise.

The shower was heaven and the bed was comfy!!

Cons:

Grabbing coffee & tea at the cafe in the morning was a little challenging. We didn't get the breakfast with the room, there were so many restaurants all around (including a Starbucks and a McDonald's across the street, if that's your thing).

2026-05-24 • via Nuitee
J
jorge • solo_traveller • mx
8
Pros:

ubicación. buena iluminación. baño cómodo.

Cons:

esmerarse mas en la limpieza. Jarra eléctrica en la habitación, aunque al hacer el check out me comentaron que la podía pedir.

2026-05-23 • via Nuitee
S
Sarah • couple • ca
9
We stayed in 7 different accommodations while visiting Spain and this place was our favourite and had the best, most hos
2026-05-23 • via Nuitee
E
Engin • solo_traveller • tr
8
Pros:

Konumu muhteşem. Otelin kapsından çıktığınızda 20 metre sonra Gran Via'dasınız. Kaldığımız 4 gün boyunca Barnebau'ya gidiş dışında 1 kere bile metro kullanmadık. Görülmesi gereken her yer yürüme mesafesinde. Odaların temizliği gayet iyi, resepsiyondakiler çok yardımsever. Özellikle Isabella'ya teşekkürler.

Cons:

Genel olarak sevmediğim bir şey olmadı. Sadece kahvaltı belki biraz daha çeşitli olabilirdi. Bir de odalarda kettle olsaydı daha iyi olurdu.

2026-05-23 • via Nuitee
J
John • couple • gb
8
Nice hotel. Great location.
Pros:

Very nice property we had a good stay. Great location near the metro and around the corner from the tourist bus tour stops. Very central.

Cons:

Breakfast very average.

2026-05-22 • via Nuitee
S
Simon • solo_traveller • de
8
2026-05-21 • via Nuitee
J
Josefina • couple • ar
8
2026-05-21 • via Nuitee
P
panos • solo_traveller • gr
9
Η τοποθεσία, η ασφάλεια, το ωραίο στρώμα το εξαιρετικό προσωπικό το καλό πρωϊνά και η τιμή ξεπερνούν την έλλειψη χώρων κ
Pros:

Η καλύτερη τοποθεσία στην Μαδρίτη. Το μετρό στα 50 μέτρα. Το προσωπικό βοήθησε και χαμογελούσε, δεν χρειάμασταν πολλά- το σύστημα πληρωμών είχε όλες τις πληροφορίες. Το πρωϊνό ήταν πολύ καλό και με μεγάλη ποικιλία για διαφορετικές δίαιτες. Το δωμάτιο ήταν πολύ ήσυχο εάν και στον πρώτο όροφο. Ασφάλεια, χρηματοκιβώτιο, ωραίο μπάνιο, φυγειάκι, πολύ καλό στρώμα

Cons:

Δεν υπήρχαν πολλές ντουλάπες. Να κρεμάσεις μπορούσες και 3 ράφια μεγάλα. Η βαλίτσες δεν μπορούσαν να μπουν ώστε να μην φαίνονται. Η μοκέτα είχε λερωθεί.

2026-05-21 • via Nuitee
M
Mariana Zdravca • family_with_children • br
9
Pros:

excelent location

Cons:

alguns dias houve bastante barulho vindo da rua

2026-05-20 • via Nuitee