Petit Palace Chueca

Hotels
•
Petit Palace Hoteles
9 (888 reviews)
Hortaleza, 3 , Madrid , es
+34 915 21 10 43

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Variety in breakfast
Cons:
Bathroom cleanliness issues
Noise from the street

Categories

Cleanliness
8
Some reviews noted issues with bathroom maintenance and cleanliness in common areas.
Service
10
Many reviews praise the staff for being extremely friendly and attentive.
Location
9.5
The location is mentioned multiple times as perfect, right by Gran Vía.
Room Quality
8.5
Rooms are mostly described as comfortable, although some reports of noise issues.
Amenities
8.5
Some amenities like breakfast are well-rated, but some guests mention a lack of channels.
Value for Money
9
Generally good value, though some feel the experience could have been more homely.
Food and Beverage
9.5
Breakfast is consistently praised for its variety and quality.
Overall Experience
9
Overall, a positive experience but not felt like home for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:09

Property Description

Central Location in Chueca District
Experience the vibrant heart of Madrid at Petit Palace Chueca, housed in a charming 19th-century mansion. Just steps away from Gran Via, immerse yourself in the lively atmosphere of the city.

Modern Comforts and Amenities
Relax in rooms equipped with flat-screen TVs and stay connected with complimentary WiFi. Take advantage of the 24-hour reception, tour desk, and free bicycle rentals to explore the city at your own pace.

Surrounded by Culture and Entertainment
Indulge in shopping, dining, and nightlife options right at your doorstep. Explore iconic landmarks like Puerta del Sol and renowned museums within walking distance. Book now to enjoy a memorable stay at Petit Palace Chueca.

Important information:

- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The accommodations will send guests the necessary instructions for online check-in 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. Please note that this service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FUE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 888 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
F
Fatma • couple • gb
9
2026-07-25 • via Nuitee
M
Marcela • solo_traveller • ar
10
Estadia perfecta
Pros:

Ubicacion

2026-07-25 • via Nuitee
G
Grace • couple • ar
10
Un hotel precioso a metros de la Gran Vía.
Pros:

Habitación muy cómoda, elegante y moderna la decoración, a media cuadra de la Gran Vía, excelente desayuno y atención. Nos encantó!

2026-07-25 • via Nuitee
J
Juan Camilo • solo_traveller • it
10
The best choice
Pros:

Me gustó mucho es ordenado y limpio, buenas habitaciones, buena vista desde las habitaciones, y una ubicación muy buena cerca a todo caminando, el personal es muy amable y educado

Cons:

No hay un restaurante abierto todo el tiempo y no tiene muchas áreas sociales dentro del hotel

2026-07-24 • via Nuitee
V
Victor • couple • br
9
Localização excelente
Pros:

Localização excellence e quarto confortável

Cons:

Só há um elevador antigo e que por vezes dá problema

2026-07-24 • via Nuitee
D
DAVID • solo_traveller • es
9
Escapada
Pros:

La ubicación es excelente. La habitación con las camas muy comodas, cuarto de baño con ducha con todo lo necesario. Desayuno tipo bufett, riquisimo En resumen, muy recomendable volvere con toda seguridad.

Cons:

Todo genial

2026-07-23 • via Nuitee
J
Julien • couple • fr
7
Bon hôtel pour visiter
Pros:

Emplacement parfait pour visiter la ville ! Petit déjeuner très bien !

Cons:

Isolation sonore minimum (rue et intérieur) . Peu d’équipements par défaut (même pas de mouchoirs…) et moisissures dans la salle de bain.

2026-07-23 • via Nuitee
S
SELDA • solo_traveller • tr
10
2026-07-23 • via Nuitee
A
ANDREA • extended_group • cl
10
Pros:

Muy bien ubicado. La habitación muy cómoda y excelente atención del personal

2026-07-22 • via Nuitee
N
Neelakandan • solo_traveller • gb
10
Great location and recommend
Pros:

Location Staff

Cons:

Just one piece of towel and broken shower grid

2026-07-22 • via Nuitee
L
LUCA • solo_traveller • it
8
2026-07-22 • via Nuitee
R
Rodríguez-Cano • couple • cl
10
Volveremos
Pros:

Todo, la ubicación, el desayuno!

Cons:

Ruido externo sólo si eres muy sensible… dormimos estupendo incluso cuando había celebración de mundial

2026-07-20 • via Nuitee
M
Murat A • couple • es
9
Pros:

Excellent location. Close to shops, restaurants and bars.

2026-07-19 • via Nuitee
M
Melanie • extended_group • nl
9
Pros:

Je stapt de deur uit zo het centrum in. Kamers waren ruim en schoon.

2026-07-19 • via Nuitee
S
Stuart • solo_traveller • gb
8
2026-07-19 • via Nuitee
S
smalonso • couple • es
7
Correcta
Pros:

El personal muy amable. Nos gustó la zona de noche, habitación y cama. La localización es muy buena para moverse por Madrid. El desayuno esta bastante bien, hay variedad y alguna pasteleria y bolleria casera.

Cons:

El baño, al tener una mampara de ducha abierta tipo walk-in y el suelo no tener pendiente para ayudar al desagüe, el suelo de todo el wc quedaba encharcado despues de cada ducha, quedando asi el redto del dia.
Por otro lado en esa zona hay movimiento nocturno y no esta muy insonorizada la habitación.

2026-07-19 • via Nuitee
M
Marko • solo_traveller • fi
9
2026-07-18 • via Nuitee
A
Ayman • couple • eg
9
Excellent location will repeat again
Pros:

Location, staff are friendly, clean rooms

Cons:

Nothing to mention

2026-07-18 • via Nuitee
H
HooverFlorida • couple • us
8
Pros:

This was a quick one-night stay in Madrid before we headed home. The hotel is conveniently located on the edge of Chueca with lots of access to bars, restaurants, clubs - whatever one desires. The room was nothing exceptional, but it was clean and comfortable for a night or two. We found the room to be a great value for the price-certainly better than our experience at a Melia in the Balearics. The historic elevator is also entertaining.

Cons:

The tiny lobby doubles as a coffee shop during the day, which makes check-in and check-out difficult if the shop is full of patrons.

2026-07-17 • via Nuitee
M
Mostafa • couple • eg
9
Pros:

It’s like an old building but really cool and in the center of everything

Cons:

The elevator 😬

2026-07-17 • via Nuitee