Best Western Plus Hotel Plaza

Hotels
•
Best Western Plus
8 (1609 reviews)
Piazza Principe Umberto 23 , Naples , it

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Variety at breakfast
Cons:
Noise from outside
Small showers
Air conditioning issues
Surrounding area concerns

Categories

Cleanliness
7.25
Several reviews highlighted cleanliness positively, but concerns about the surrounding area affected the score.
Service
8.75
Staff described as friendly and helpful across multiple reviews.
Location
8.75
Convenient location near transport with good views, despite some noise concerns.
Room Quality
7.75
Rooms generally well received, though some mentioned issues with small showers.
Amenities
7.75
Good amenities noted, but some guests expressed disappointment regarding the air conditioning.
Value for Money
7.75
Overall perceived as good value for the services provided.
Food and Beverage
8.25
Breakfast was frequently praised in several reviews.
Overall Experience
7.75
Overall positive experiences reported, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:15

Property Description

Modern Amenities and Free Wi-Fi
The Best Western Hotel Plaza, located just 200 metres from Central Station, boasts a range of modern amenities and complimentary Wi-Fi throughout the property.

Rooftop Terrace Breakfast
Start your day right with a generous breakfast buffet served on the rooftop terrace, offering a picturesque view of Castel Sant' Elmo and Certosa San Martino.

Convenient Location and Shuttle Services
Benefit from the hotel's strategic location near the Metro and Circumvesuviana trains, with shuttle services available to the port of Naples and Capodichino Airport for your convenience.

Experience comfort, convenience, and exceptional service at Best Western Hotel Plaza. Book now for an unforgettable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8
Based on 1609 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
R
Raphael • couple • de
6
2026-07-25 • via Nuitee
K
Kamil • extended_group • pl
9
2026-07-25 • via Nuitee
C
Carlos • solo_traveller • es
9
Pros:

El agua fresca y los bollos de cortesía junto al ascensor.
En general, el hotel está muy bien.

Cons:

Que las camas de mi habitación no fueran del mismo tamaño. Éramos dos amigos, y una era de matrimonio y la otra individual, eso sí, muy cómodas.

2026-07-24 • via Nuitee
D
Debbie • solo_traveller • gb
10
Pros:

It was close to the train station and Ali bus airport transfer.

2026-07-24 • via Nuitee
M
Maria • couple • es
4
No volvería
Pros:

El desayuno y el personal del desayuno

Cons:

La ubicación en una zona compleja

2026-07-24 • via Nuitee
E
Emma Sofie • couple • no
7
2026-07-23 • via Nuitee
S
SAMUEL • solo_traveller • gb
10
2026-07-23 • via Nuitee
V
Valentina • solo_traveller • it
10
Compleanno a Naloli
Pros:

Ho alloggiato 4 notti col mio compagno....super pulito super accogliente lo staff e una mega colazione a buffet la migliore che abbia mai trovato in vacanza e per di piu con un orario super elastico 7- 11 !!!

2026-07-22 • via Nuitee
D
Diponkar • solo_traveller • no
10
2026-07-21 • via Nuitee
G
GIUSEPPE • solo_traveller • it
10
2026-07-19 • via Nuitee
B
Boaz • solo_traveller • il
7
2026-07-18 • via Nuitee
S
Samia • couple • fr
1
Détestable
Pros:

Emplacement

Cons:

Tout

2026-07-17 • via Nuitee
C
Cristina • solo_traveller • it
10
Indimenticabile
Pros:

Posizione ottima per gli spostamenti a piedi verso il centro, colazione ottima e una particolare menzione al sign.GianFranco per la sua particolare cortesia e competenza

Cons:

Tutto a postissimo non c è nulla che non mi sia piaciuto tutto perfetto

2026-07-17 • via Nuitee
J
Jakub • couple • pl
10
Pros:

Dobra lokalizacja, ładny pokój

2026-07-16 • via Nuitee
R
Rosane • couple • br
10
2026-07-16 • via Nuitee
Z
Zsolt Csányi • family_with_children • hu
6
Pros:

a reggeli olaszos és kellemes, a teraszon kellemes környezetben lehet elfogyasztani egy kávét

Cons:

a környék sajnos nagyon rossz benyomást keltett, ez természetesen nem a szállás hibája. A biztonságérzetet a magyszámú fegyveres rendőr és katona valamennyire javítja de semmiképpen sem bizalomgerjesztő

2026-07-16 • via Nuitee
M
Massimiliano • solo_traveller • it
8
2026-07-16 • via Nuitee
J
Jutta • solo_traveller • se
7
2026-07-15 • via Nuitee
H
Howlett • solo_traveller • au
10
Pros:

Good breakfast.

2026-07-15 • via Nuitee
S
Sergio • couple • it
8
2026-07-15 • via Nuitee