Pestana Buenos Aires

Hotels
Pestana Hotel & Resorts
8.2 (4932 reviews)
Carlos Pellegrini 877 , Buenos Aires , ar

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Good breakfast variety
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.86
Some reviews mentioned cleanliness issues, including bugs in the breakfast cereal.
Service
8.03
Service was noted as inconsistent, with complaints about the receptionist being rude and unfriendly.
Location
9.17
Many reviews highlighted the excellent location as a major positive.
Room Quality
8.22
Most comments indicated satisfactory room quality, though some noise issues were present.
Amenities
7.95
Amenities received mixed responses with praise for the pool but disappointment over the climate control.
Value for Money
8.11
Value perception varied; some felt it was good while others suggested better alternatives for the price.
Food and Beverage
8.06
Breakfast received positive remarks, although there were mentions of limited options.
Overall Experience
8.23
Overall experience was generally positive, despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:24

Property Description

Luxurious Amenities
The Pestana Buenos Aires boasts an indoor swimming pool, a sauna room, and luxurious décor, offering guests a truly indulgent experience. With elegant dark wood furniture, hydromassage tubs, and flat-screen cable TVs in some rooms, relaxation and comfort are guaranteed.

Elegant Dining Options
Indulge in a delicious American breakfast at Tango Bar, featuring regional jams and croissants. For lunch and dinner, savor local specialties and international cuisine at Il Moro Restaurant, known for its impressive sculpted wood arch and beautifully decorated ceiling panels.

Convenient Location
Situated just an 8-block walk from Florida Street, the hotel is also close to Galerias Pacífico Shopping mall and Jorge Newbery Airport. With private parking available for a fee, guests can easily explore the city with ease.

Experience luxury, comfort, and convenience at Pestana Buenos Aires. Book your stay now for an unforgettable experience.

Important information:

Please note that room service is temporarily unavailable. Please contact the property for more details.

Please note that all guests must present an ID at check-in.

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Please note that for non Argentinian residents, a local tax Visit Buenos Aires" of 1 USD

For Spa access please contact the Front Office Team to book a time slot. The Spa will have a maximum occupancy of 16 peoplePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EZE

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 4932 reviews
Cleanliness: 7.86
Service: 8.03
Location: 9.17
Room Quality: 8.22
Amenities: 7.95
Value for Money: 8.11
Food and Beverage: 8.06
Overall Experience: 8.23
C
Caniuñir couple ar
10
2026-06-19 via Nuitee
E
Edebrande couple br
10
ÓTIMO CUSTO BENEFÉCIO E LOCALIZAÇÃO.
Pros:

Gostamos muito do café da manhã e do quarto. Tudo perfeito.

2026-06-19 via Nuitee
D
Daniel Siri solo_traveller uy
10
Pros:

Excelente ubicación, limpieza y atención!

2026-06-19 via Nuitee
M
miguel50 solo_traveller ar
10
Volveremos
Pros:

Todo en especial el personal muy atento. Tenía que entrar a 15hs pero yo me me operaba a 13.50hs y muy considerados me dejaron entrar a las 11.30hs .la verdad todos muy amables volveremos saludos

2026-06-18 via Nuitee
L
Luana couple br
8
Localização Perfeita, hotel muito bom
Pros:

Hotel bom localizado, pertinho do Obelisco, Tango Madero, fica na avenida 9 de Julho, funcionarios muito simpaticos, cama confortavel, tudo bem limpo

Cons:

café da manhã não é tão variado quanto os hoteis 4 estrelas do Brasil, mas a medialuna estava maravilhosa

2026-06-17 via Nuitee
E
Ezequiel family_with_children ar
5
Regular
Pros:

La ubicación

Cons:

Realizar la reserva fue muy dificultoso debido a la falta de respuesta y mala comunicación
El desayuno no estaba incluido, el precio era de 20 usd por persona por dia
Mala relacion precio/calidad
Es un hotel pensado solamente para extranjeros

2026-06-16 via Nuitee
A
Adrian Meneses family_with_children uy
9
Confortable fin de semana en Bs As
Pros:

La ubicación, la habitación y la piscina climatizada

Cons:

Había que pagar extra por el desayuno

2026-06-15 via Nuitee
A
Ana Carolina couple br
10
2026-06-15 via Nuitee
F
Felipe couple br
3
Não voltaria
Pros:

A localização é ótima por ser no centro de Buenos Aires e próximo à várias lojas e restaurantes, além de alguns pontos turísticos.

Cons:

1. O café da manhã não era tão bom, pães frios e sem muitas opções.
2. Tivemos problemas com a TV que não ligava e após irem mexer nela várias vezes, enfim ela funcionou, porém só pegava os canais básicos, então, sem streaming.
3. O banheiro:
- acredito que pegamos um quarto acessível, então o banheiro não tinha box ou banheira, somente uma cortina e um rodo para puxar a água, que quase chega ao quarto de tanto que o banheiro fica molhado, então toda vez que fosse tomar banho, tinha que puxar a água com o rodo;
- o vaso estava com uma Tábua velha e gasta que era visível pois tinham partes em que já tinha saído até a cor, e isso era um pouco nojento;
- no teto haviam buracos, que não eram pequenos, mas que foram tapados com fita adesiva;
- o chuveiro era um chuveiro que podia fixar numa base na parede, porém a mangueira estava tal gasta e velha que a mangueira de aço ou metal que reveste a mangueira branca de borracha, desceu e a borracha estourou, o que causou desconforto no meio do banho e molhadeira pra todo lado, após acionarmos a equipe, prontamente trocaram por uma mangueira novinha,
- as coisas eram sujas, no banheiro além do vaso e de tudo citado, as bases fixadas na parede para os portas Sabonete liquido, Shampoo e etc, eram sujos demais, havia crosta verde em torno da válvula, o que causava nojo ao usar.

No quarto, haviam alguns pontos de limpeza a melhorar, os armários, a luminária em cima da mesa, suja de pura poeira e gordura, os lençóis eram manchados ou com furos, um até com furo de queimado.

Ao entrar no hotel você nota grandes pilastras, poltronas o que te faz ate achar que está em um hotel chique, porém poderia ser mais limpo, poderiam dar mais atenção à limpeza dos detalhes. O custo benefício não compensa.

2026-06-14 via Nuitee
F
Francisco couple ar
6
2026-06-14 via Nuitee
M
Martín couple uy
8
Muy buen hotel.
Pros:

Muy buena el sauna.

Cons:

La piscina estaba medio fría.

2026-06-14 via Nuitee
C
Camila solo_traveller ar
10
2026-06-14 via Nuitee
A
Arisa couple br
10
Pros:

Ótimo conforto atendimento e limpeza

2026-06-14 via Nuitee
F
FERNANDO solo_traveller br
7
2026-06-14 via Nuitee
L
Laura A.P solo_traveller es
9
2026-06-14 via Nuitee
L
Laura A.P solo_traveller es
9
2026-06-14 via Nuitee
N
Nataša couple rs
10
2026-06-13 via Nuitee
L
Laura A.P solo_traveller es
10
Excelente estancia
Pros:

Ubicación y servicio. Personal amable, desayuno excelente, la piscina, jacuzzi y sauna fantástico. Buen descanso, habitación amplia y cómoda.

2026-06-13 via Nuitee
S
silvia couple it
8
Pros:

La posizione è perfetta

Cons:

Il bagno sarebbe da ristrutturare

2026-06-09 via Nuitee
B
BORIS BEYMAR family_with_children bo
4
Aceptable
Pros:

No había desayuno pese a que reservé con desayuno.

Cons:

La recepción y el servicio de limpieza mucho demoró

2026-06-09 via Nuitee