Family Inns of America - Mobile

Hotels
6.1 (419 reviews)
900 West I65 Service Road South , Mobile , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Fax/photocopying
Fire extinguishers
Smoke alarms
Key card access
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cozy atmosphere
Cons:
Dirty towels
Higher than expected charges
Lack of amenities like coffee

Categories

Cleanliness
4.35
Towels were dirty; many areas need repainting or minor repairs.
Service
7.85
Staff were friendly and accommodating, but some guests reported negative interactions.
Location
7.85
Location was convenient; however, some felt the area was not overly safe.
Room Quality
5.85
Rooms were described as hard and uncomfortable, with issues like higher charges than expected.
Amenities
5.35
Lack of coffee and breakfast services were noted.
Value for Money
6.85
Price reflects cleanliness and quality of the experience.
Food and Beverage
4.35
No breakfast and lack of coffee were significant drawbacks.
Overall Experience
6.35
Many guests expressed discomfort and dissatisfaction with various aspects, but some positives were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:29

Property Description

Convenient Location
Situated off Interstate 65, Family Inns of America offers easy access to the Mobile Bay Convention Center and various local attractions. The University of South Alabama campus and the Alabama Cruise Terminal are just a short drive away.

Comfortable Accommodations
Each room is thoughtfully equipped with a microwave, refrigerator, cable TV, and ironing facilities. The simple decor creates a cozy atmosphere for guests to relax during their stay.

Amenities Galore
Enjoy complimentary Wi-Fi, free parking, and access to fax and photocopying services. The 24-hour reception ensures assistance is always available, while vending machines add to the convenience of your stay.

Ready to experience convenience and comfort in Mobile? Book your stay at Family Inns of America now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MOB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.1
Based on 419 reviews
Cleanliness: 4.35
Service: 7.85
Location: 7.85
Room Quality: 5.85
Amenities: 5.35
Value for Money: 6.85
Food and Beverage: 4.35
Overall Experience: 6.35
M
Mitchell • solo_traveller • us
5
2026-05-30 • via Nuitee
P
Phillip • solo_traveller • us
6
2026-05-28 • via Nuitee
H
hunter • couple • us
10
2026-05-27 • via Nuitee
H
hunter • couple • us
10
2026-05-27 • via Nuitee
S
San Juan • solo_traveller • us
3
Pros:

Nada

Cons:

Había un olor muy feo en la habitación

2026-05-25 • via Nuitee
C
Chris • solo_traveller • us
9
May 22nd
Pros:

Very large rooms and very clean

Cons:

Blankets aren't great and no coffee 😞 lol

2026-05-24 • via Nuitee
C
Chinika • couple • us
5
2026-05-24 • via Nuitee
‏Alaa • couple • us
1
2026-05-22 • via Nuitee
B
Byrd • solo_traveller • us
10
2026-05-22 • via Nuitee
M
Michael • solo_traveller • us
6
Very pleased for the price I paid.
Cons:

I would have like a clothes rod for hanging my shirts.

2026-05-21 • via Nuitee
S
Smith • family_with_children • us
6
Okay
Pros:

There wasn't breakfast provided for us

Cons:

Bugs flying in the sink and the water pressure was very low to take a shower and normal use

2026-05-20 • via Nuitee
L
Lambert • solo_traveller • us
3
It was bad!
Pros:

My truck was not broken into overnight during my stay, even though I did have some worries, and the bed was kind of comfortable

Cons:

I went to Mobile on May 15 - 17, 2026 for my niece's graduation. I was running late for the graduation when I arrived there, so I didn't have time to look for another hotel; however, I would have if I had the time. The hotel was old and in desperate need of renovation, especially in the rooms. The desk was broken, and the towels looked clean, but they were small and of thin material. There was only one wooden bottom chair at the desk, and it was uncomfortable to sit on while using my computer. There was nowhere to hang my flight bag and clothes except on the bathroom door, and there was no shampoo or conditioner available in the shower. I'm sorry that I have grown to expect those things in a hotel. If there was a lobby, you couldn't go in because the front door stays locked and you had to check in through a service window from outside. They don't advertise a pool anymore because it's broken and they told me that it was closed. After spending the first night in this hotel, I decided to just bear with it one more night since I'd be leaving on Sunday morning, and I'd make sure to leave a very lengthy review. My advice to anyone who likes nice accommodations is to look anywhere else but this Family Inn of America at 900 I-65 Service Road in Mobile. You will be much happier.

2026-05-19 • via Nuitee
K
Kelsey • couple • us
6
2026-05-19 • via Nuitee
C
Carey • solo_traveller • us
10
2026-05-18 • via Nuitee
M
Myrna • solo_traveller • us
6
2026-05-14 • via Nuitee
K
Kimoria • couple • us
1
Pros:

Nothing

Cons:

Every thing

2026-05-14 • via Nuitee
W
Williams Jr. • solo_traveller • us
1
This place dont even let you stay here
Pros:

Literally nothing, we didn't even get to stay

Cons:

The building already doesn't look anything like the actual location or the pictures, and they gave away the room I reserved so we had to find another location instead of what had been planned.

2026-05-10 • via Nuitee
D
Daniel • solo_traveller • us
8
2026-05-09 • via Nuitee
C
Chris • solo_traveller • us
8
2026-05-08 • via Nuitee
V
Vsevolod • family_with_children • us
1
They canceled my booking when I arrived to the hotel
Pros:

Nothing

Cons:

They canceled my booking when I arrived to the hotel

2026-05-06 • via Nuitee