Derby Mickleover Hotel, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.6 (2851 reviews)
Etwall Road , Derby , GB

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful, friendly staff mentioned frequently
Very good location with good road links and parking
Comfortable/spacious rooms and comfy beds
Spa and other amenities praised
Good breakfast reported
Convenient for visiting family and local amenities
Cons:
Damp smell and visible mold reported in some rooms
Pool cleanliness issues (reported filthy, debris)
Inconsistent service in parts (restaurant, cot delivery)
Showers/baths out of order or difficult to use (very hot, hard to regulate)
Some rooms with worn carpet and maintenance problems
Occasional noisy road and limited Sunday bar meal options

Categories

Cleanliness
5
Multiple reports of damp smell, visible black mold, dusty gym, poorly made beds and a filthy pool; several guests asked for a deep clean.
Service
8.5
Staff repeatedly described as helpful and friendly across many reviews, though there are isolated failings (restaurant service, slow cot delivery) that lowered consistency.
Location
8.9
Frequently praised: good road links, convenient for village and local amenities, ideal for visiting family and nearby destinations.
Room Quality
7.5
Rooms often comfortable and spacious with good beds and seating, but some rooms had worn carpet, damp issues, showers/baths that were hard to use or out of order.
Amenities
8
Spa and other facilities are liked and considered a strong point, but problems reported with pool cleanliness and a dusty gym reduce the score.
Value for Money
7.6
Mixed comments: several guests called it good value and would return, while others felt it was not worth the price due to service/cleanliness issues.
Food and Beverage
7.4
Some praise for very good restaurant food and excellent service, but also complaints about poor restaurant staff performance and limited Sunday bar meals.
Overall Experience
7.9
Overall stays are generally pleasant with friendly staff and good location/amenities, but recurring cleanliness and occasional service problems temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 22:44

Property Description

Luxurious Accommodation
Experience modern décor, free Wi-Fi, and air-conditioned rooms at the 4-star Derby Mickleover Hotel. Some rooms even feature a private balcony for a touch of elegance.

Leisure Club Experience
Indulge in the leisure club's amenities including a swimming pool, sauna, and spa bath. Relax and unwind after a day of exploring the vibrant city of Derby.

Culinary Delights
Savor freshly prepared British and International dishes at the Brasserie Restaurant. Enjoy 24-hour room service for added convenience during your stay.

Book now and enjoy a luxurious stay at Derby Mickleover Hotel, Signature Collection By Best Western.

Important information:

Please note, the credit card used to make the booking must be shown upon arrival at the hotel. If the same card is not shown, an alternative payment method will be required.

Please note, guide/service dogs are accepted free of charge.

When booking 4 rooms or more, different policies and additional supplements will apply. The property will contact guests with further information.

All children's meals will be charged as taken during your stay at the hotel.

Children under Adult supervision can use the Swimming Pool between the hours of 8:00am - 19:30pm daily.

Please note, limited dining options are available during the month of December each year, due to private events Christmas Parties. Guests should contact the hotel prior to arrival to make dining arrangements.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

7.6
Based on 2851 reviews
Cleanliness: 5
Service: 8.5
Location: 8.9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.6
Food and Beverage: 7.4
Overall Experience: 7.9
G
ginger kim • family_with_children • gb
10
Pros:

Everything was spot on food was absolutely amazing, the whole.stay wasore.than i expected ot to be, would come an stay again

Cons:

Nothing was where I can say i didn't like it all was exceptional

2026-10-14 • via Nuitee
M
Maria • solo_traveller • gb
8
2026-10-13 • via Nuitee
G
Ginny • couple • gb
7
Comedy event was good. Hotel was average
Pros:

Lobby was welcoming, bar area was nice, staff were friendly. Stayed for a comedy dining event which was fun.

Cons:

Rooms were tired. Food was poor.

2026-10-12 • via Nuitee
T
Tracey • couple • gb
8
2026-10-12 • via Nuitee
K
Kevin • couple • gb
7
2026-10-12 • via Nuitee
F
Faye • couple • gb
8
Very good hotel. Needs to reintroduce free parking as this will put me off dtaying there in the future. Also when people
Pros:

Location, pool facilities, restaurant

Cons:

The new parking charge

2026-10-10 • via Nuitee
A
Anne • couple • gb
8
2026-10-10 • via Nuitee
C
Con • solo_traveller • ie
8
2026-10-09 • via Nuitee
E
Elaine Crabtree • solo_traveller • gb
10
2026-10-08 • via Nuitee
D
darren • extended_group • gb
4
2026-10-07 • via Nuitee
J
Joanne • solo_traveller • gb
6
Pros:

I liked the size of the beds.

Cons:

The whole suite had a horrible stale smell about it, and the sinks had a eggs smell coming from them.

2026-10-07 • via Nuitee
B
Byrne • solo_traveller • gb
10
2026-09-19 • via Nuitee
D
David • family_with_children • gb
9
2026-09-19 • via Nuitee
K
Kian • couple • gb
10
2026-09-19 • via Nuitee
C
Catherine • couple • gb
5
2026-09-17 • via Nuitee
J
John • solo_traveller • gb
10
2026-09-17 • via Nuitee
J
Judith • solo_traveller • gb
7
2026-09-15 • via Nuitee
L
Lucy • solo_traveller • gb
5
Functional
Pros:

Friendly staff

Cons:

Tired, dated, dark and overlooking a roundabout

2026-09-15 • via Nuitee
G
Gillian • extended_group • gb
8
2026-09-15 • via Nuitee
R
Robert • couple • gb
9
2026-09-15 • via Nuitee