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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Wheelchair accessible
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located just half a mile from the Colonial Williamsburg Historic Area, our Virginia hotel offers easy access to the area's top attractions. The College of William and Mary and Busch Gardens Williamsburg amusement park are also a short distance away.
Modern Amenities
Enjoy a comfortable stay in our non-smoking rooms equipped with essential amenities such as a coffee maker, work desk, cable TV, and refrigerator. Stay connected with free WiFi, take care of business at the on-site business center, and stay active at the indoor pool and fitness center.
Complimentary Services
Start your day right with complimentary coffee in the lobby before exploring the nearby historic Jamestown Settlement, just a 15-minute drive away.
Book your stay with us now for a memorable experience in Williamsburg!
Please note, pets are allowed for an additional fee. There is a limit of two pets to a room.
Please note, there will be a penalty charged for smoking inside the hotel.
The elevator is currently undergoing maintenance and will be out of order until further notice. We apologize for any inconvenience this may cause.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 16 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Check in was fairly quick , pool was clean with clean towels
Only downfall was when showering the water wouldn’t drain until after the fact , wasn’t ideal for 2 adults and 3 kids taking a shower back to back after the water park .
My grandson loved the waffle. Perhaps the attendant as nice as he was should not be on top of the guests during this time
Hotel is in a great area! Close to everything but the hotel itself is a bit dated.
The pillows were too hard for my liking is the only bad thing I can say! Great stay!!!!
Room was in need of getting and remodeling. Floor and steps had defects and there was no evidence of repairs. Bed was ok. Room was clean. The halls were smelly and dirty. Elevator was on and off.
Upholstery was dirty and very worn. Fitness center was non existent. Pool area was dirty. Hotel lobby smelled of cigarettes.
Spacious and clean!
The room was not vacuumed, there was a roach in the shower, furniture was missing trim, the toilet seat was dirty, the room smelled, and there was no hot water in the shower. I did not enjoy the stay.
Do better with the breakfast area. It wasn't clean like it should. You know you're getting heavy traffic so adjust accordingly. Overall, I would come back.
Location was good.
I paid booking.com but the hotel has no record of it. I would like a refund.
Location of hotel was excellent
Entering hotel room, the tv was already turned on with the volume on. That seemed rather odd, turns out, the only way to turn off the tv was to unplug it.
No shower curtain. At all.
When I took these issues to the front desk, I was informed that they’d make a note of it. And that was it.
Room was clean
Pool was ice cold, we could not get in. Gym was closed for maintenance. Breakfast was not good, there were only a few items. I asked for cream cheese as they were out, they said we don't have anymore.
DO NOT STAY HERE. The only thing “decent” about this “hotel” is the location since we were going to Busch Gardens.
It is falsely advertised as a “newly renovated hotel with fitness amenities and hot buffet breakfast”. Upon arrival to check in, we asked about breakfast and were told that the kitchen is “currently” being renovated and that there is no stove so grab and go breakfast would be placed in lobby. In addition, when asked about the mentioned fitness facility we were also told “it was under renovation”. Communication to guests would have been the ethical and professional step to take to inform them that the hotel is “under renovation”.
I wish this is where the red flags and disappointment ended. After leaving reception area, it was apparent from musty smells, trash filled hallways/elevator and the dirt on the floors, that it was not being renovated let alone managed properly. It did not look like it was ever cleaned. We were given three different rooms before we found one that we could stay in since we arrived at night time. After unpacking, I went to use the bathroom in the room for the first time and there were tiny, curly black hairs all over the toilet seat. The carpets were disgusting and the tubs felt like there was sand in it. Not to mention, there is a train that is right next to this hotel that runs throughout the night.
We only initially booked it given the advertisement and it is in an inclusion package with Busch Gardens. I regret booking this hotel and urge others to stay clear of this hotel.
Breakfast was fine. Dining facility looked very tired and had a bad layout with beverages in a separate room from the food. Strange
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