Boutique Hotel Helmhaus Zürich

Hotels
9.2 (565 reviews)
Schifflände 30 , Zürich , ch

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean
Cons:
Rooms are small
High prices

Categories

Cleanliness
9.45
Hotel was noted as being clean in several reviews.
Service
9.95
Reception staff were described as very friendly and professional.
Location
9.95
Location is ideal for first-time visitors to Zurich.
Room Quality
7.45
Rooms described as small, with a negative comparison.
Amenities
9.45
Hotel provides all necessary luxury needs.
Value for Money
8.45
Pricing is considered high given Zurich's general cost, but reflects the hotel quality.
Food and Beverage
9.45
Excellent breakfast served beautifully.
Overall Experience
9.45
Despite some negatives, overall experience was positive, with recommendations to stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:34

Property Description

Historic Charm and Central Location
Discover the allure of Boutique Hotel Helmhaus, housed in a 14th-century historic building near Grossmünster and Lake Zürich.

Stylish Rooms and Modern Amenities
Indulge in elegantly designed rooms with free Wi-Fi, air conditioning, and flat-screen TVs with international channels. Enjoy the comfort of soundproof windows, hardwood floors, and complimentary tea-making facilities.

Delicious Dining Options
Start your day with a rich buffet breakfast featuring regional delicacies. For dinner, savor exquisite meals at the partner restaurant Molino Select just steps away from the hotel (reservation required before 5 pm).

Book now to experience a blend of history, luxury, and convenience at Boutique Hotel Helmhaus.

Important information:

Please inform the hotel if you are traveling with children and include their age.

Please note that the facility will only be open for breakfast from Monday to Saturday 7:00-10:00, Sunday 8:00-11:00.

Please note that the elevator in the hotel is quite small and is not suitable for wheelchair users.

The windows are soundproof, guests may experience disturbances from nearby surrounding if the windows are left open, especially on weekends
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 45 per day.

Location

Guest Reviews

9.2
Based on 565 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.95
Room Quality: 7.45
Amenities: 9.45
Value for Money: 8.45
Food and Beverage: 9.45
Overall Experience: 9.45
K
Kurt • couple • ch
10
2026-06-20 • via Nuitee
L
Lynn • family_with_children • us
9
It was short but I would love to come back to Zurich!
Pros:

The location was great. The staff were so helpful and great service. The room & bathroom were clean and very nice.

Cons:

It was very noisy outside and we made the mistake of leaving the window open a crack for fresh air. Big mistake

2026-06-20 • via Nuitee
D
David • couple • il
9
מלון מעולה, מאד מומלץ.
Pros:

מקום מרכזי בקרבת הנהר והאגם ורובע נידרדורף. שדרגו לנו את החדר בחינם. יחס מצוין של הצוות. תודעת שרות גבוהה. יש בקומה 1 פינת שתיה חמה/קרה ופירות לשמוש האורחים כל היממה.

Cons:

אין מיטה זוגית. הצמידו שתי מיטות יחיד. המזרון שלי היה קצת בשפוע. כנראה נמעך על ידי אנשים כבדים. יש בערב קצת רעש מהרחוב אבל זה סביר והמקום המרכזי חשוב יותר.

2026-06-18 • via Nuitee
H
Hilary • couple • us
10
2026-06-18 • via Nuitee
M
Maxine • solo_traveller • gb
8
Good experience and I would recommend. Few minor points added up to drop my rating from 10 to 8.
Pros:

The location was excellent, a few minutes walk to the lake or the old town and very close to a tram stop for the numbers 4 or 15 to/from Central (closest stop to train station). (free if you have the Zurich card).
I had a room with seating area which was more than adequate and they supplied a kettle as well as having a communal tea/coffee station by the breakfast room.
Bed was comfortable with good pillow choices and my room was mainly quiet although a little disturbance from other guests entering and leaving their rooms which cannot be controlled.
Bathroom was a good size, shower was handheld with very hot water and good power. Toilet had good flush and the toilet paper was thick, soft and in plentiful supply.
Plenty of choices for a great breakfast which was included with my room price. Food was well prepared and well presented.
All the staff at front desk, breakfast and housekeeping were very friendly and exceptionally helpful making it an excellent experience.
Overall this hotel very clean and very good.

Cons:

There was a bit of a step into the room and again into the bathroom ... not really a problem unless you forgot it was there! oops!
The door was a old-fashioned key so had to remember to look the door when leaving the room and as the front desk wasn't always manned, had to carry the key and fob around to get back in to the building.
The safe was at floor level in the wardrobe so had to crouch down on the floor to use it.
The kettle lived on the window sill and the view overlooked the hotel opposite. I could see into their room so presume they could see into mine as I was making the tea.
There was a minibar but no fridge for personal use.
They were a little stingy with the towels, just one bath towel and one hand towel supplied but I'm sure they would have given more if I'd asked (which I didn't).

2026-06-15 • via Nuitee
O
olivier • extended_group • ch
8
2026-06-11 • via Nuitee
A
Adriana • couple • ar
10
El estilo, simplicidad y calidad suiza a un precio razonable
Pros:

Ubicacion, confort, amenities, limpieza, atencion del personal

2026-06-10 • via Nuitee
C
Caroline • couple • us
10
Highly recommend this hotel; it’s a 10 all around
Pros:

Great location in Old Town! Comfortable spacious room and very helpful staff especially Marianne!

Cons:

Nothing

2026-06-10 • via Nuitee
W
Ward • couple • us
10
2026-06-09 • via Nuitee
T
Tiffany • extended_group • us
10
Wonderful!
Pros:

Great location. Very helpful staff and wonderful breakfast!

Cons:

Coffee in room would be nice.

2026-06-08 • via Nuitee
M
milagros • couple • pe
9
2026-06-08 • via Nuitee
M
Mireille • couple • ch
10
2026-06-07 • via Nuitee
B
Brigitte • solo_traveller • ch
9
Hat alles gepasst
Pros:

Sehr gutes, reichhaltiges Frühstück
Sehr nette Mitarbeitende

2026-06-06 • via Nuitee
S
Serim • solo_traveller • ch
9
2026-06-02 • via Nuitee
A
Alpay • couple • tr
9
2026-06-01 • via Nuitee
A
Andrew • couple • gb
9
Superb boutique hotel
Pros:

Great staff, great location and great breakfast.
Small but perfectly formed!

Cons:

Room on the first floor was a little noisy, but this is being very picky.

2026-05-29 • via Nuitee
R
Robert • family_with_children • at
9
Sehr gelungen
Pros:

Sehr freundliches und aufmerksames Personal, sehr sauberes Hotel

2026-05-28 • via Nuitee
T
Teodor • extended_group • il
10
מעולה
Pros:

א.בוקר טובה בסטנדרטים של אירופה

Cons:

החדר קצת חשוך.

2026-05-27 • via Nuitee
R
Roman • solo_traveller • il
8
2026-05-26 • via Nuitee
M
Markus • couple • at
9
Tolle Lage , nettes Personal. Zimmer gut ausgestattet
Pros:

Lage und Personal

Cons:

Zimmer war zwar frei um 12:00 aber durfte nur gegen Aufpreis bezogen werden

2026-05-25 • via Nuitee