Thatchers, Leatherhead East Horsley

Hotels
8.1 (2100 reviews)
Guildford Rd , East Horsley , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Garden
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Clean, spotless rooms
Comfortable rooms and beds
Good, plentiful breakfast
Excellent value for money
Convenient location with parking
Pleasant bar/atmosphere
Strong shower/water pressure
Cons:
No air conditioning — rooms could be very hot during heatwaves
Windows only open a small amount
No minibar/fridge in rooms
Some guests found mattresses stiff
Limited daily housekeeping options
Limited fresh fruit at breakfast

Categories

Cleanliness
8.6
Multiple guests described rooms as very clean and spotless; overall cleanliness consistently praised.
Service
8.5
Staff repeatedly noted as friendly, kind and accommodating (e.g., bed requests); some dissatisfaction with limited daily housekeeping options.
Location
8.6
Convenient location for visiting friends, motorway access and nearby attractions; good parking and nearby shop available.
Room Quality
7.5
Rooms described as well appointed, comfortable and spacious with good showers, but some guests noted stiff mattresses and rooms becoming uncomfortably hot.
Amenities
7
Positives include bar area, parking and strong shower pressure; recurring negatives are lack of air conditioning, no minibar/fridge and windows that only open a small amount.
Value for Money
8.2
Several reviewers explicitly called the hotel excellent or fantastic value for money.
Food and Beverage
8
Breakfast frequently described as plentiful and tasty; restaurant menu reasonable for many, though some found food average and wanted more fresh fruit.
Overall Experience
8.4
Generally positive stays and recommendations; comfortable atmosphere and friendly staff, tempered by heat-related comfort issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 23:15

Property Description

Charming Tudor-Style Hotel in Surrey Countryside

Enchanting Gardens: Explore beautiful gardens surrounding the Tudor-style property, perfect for a relaxing stroll or enjoying a peaceful moment.

Gastronomic Delights: Indulge in traditional and international cuisine at the restaurant, offering garden views and a diverse wine list. Experience live piano music and a selection of beverages at the cosy Club Bar.

Convenient Location: Just a short drive from popular attractions like Thorpe Park and Chessington World of Adventures, with easy access to central London via Horsley Railway Station.

Experience a blend of historic charm and modern comforts at Thatcher’s Hotel. Book your stay now for a delightful countryside retreat.

Important information:

A credit card imprint will be required by the hotel at check-in for security reasons.
The breakfast price shown is a discounted rate for pre-booked breakfasts only. If ordered after the time of booking, breakfast will cost GBP 15.50.
Please note that dining in the restaurant during December may be restricted, and advance booking is strongly recommended.
Any booking over 5 rooms will be deemed a group reservation and subject to the group terms and conditions and different cancelation policies.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 2100 reviews
Cleanliness: 8.6
Service: 8.5
Location: 8.6
Room Quality: 7.5
Amenities: 7
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.4
J
Jürgen • couple • ee
10
Very good hotell
Pros:

The price was right.

2026-09-19 • via Nuitee
S
Stuart • couple • gb
10
Pros:

Stayed here before. Staff are very friendly and helpful. Food and beverages are excellent and only 30 minutes from the event we were attending

Cons:

Our room was a bit warm but that goes along with the improvements made

2026-09-19 • via Nuitee
N
Neil • couple • gb
8
2026-09-18 • via Nuitee
C
Catherine • solo_traveller • gb
6
En route to Gatwick
Pros:

Plenty of parking
Friendly staff

Cons:

No food after 8pm on a Sunday

2026-09-18 • via Nuitee
A
Alex • extended_group • gb
10
2026-09-18 • via Nuitee
H
Harald • solo_traveller • de
10
2026-09-17 • via Nuitee
C
Christine • solo_traveller • gb
8
Very comfortable, exceeded expectations.
Pros:

Clean, well appointed room. Very comfortable.

Cons:

Air conditioning would have been great, bearing in mind the 30° plus temperature, but the room had a very good fan.

2026-09-17 • via Nuitee
M
Margarete • family_with_children • ch
8
ruhiges, angenehmes Zimmer für 1 Nacht
Pros:

Parkplatz praktisch hinter dem Haus, ruhig gelegenes, kleineres Zimmer, Bett war gut, Sauberkeit auch, wir hatten kein Frühstück gebucht, hätten aber spontan frühstücken können, Preis für Frühstück eher hoch

2026-09-15 • via Nuitee
M
Marie • extended_group • gb
9
Great comfortable affordable stay
Pros:

Clean, smelled lovely. Great decor .& comfortable with a relaxed atmosphere.

Cons:

Communication from some of the staff seemed a bit vague. I didn’t receive any information on how to arrange room service or details regarding the community BBQ

2026-09-14 • via Nuitee
G
gabby • extended_group • gb
6
Enjoyable stay let down by the breakfast .
Pros:

The room was lovely , it was very hot in the room , the receptionist gave us a fan .
We had a really comfortable night sleep , bathroom was lovely also .

Cons:

We had paid for the breakfast the morning after .
There was very little guidance through the process you were left to your own devices . We ordered scrambled egg on toast through the kitchen , a poached egg that was very clearly over cooked .
The waitress that was serving the whole dining room was trying her hardest to cater to all of of our needs we did feel for her . We didn’t mention any of the problems we had experienced.
The bacon was overdone and we didn’t eat the majority of the breakfast .
In our opinion the breakfast wasn’t value for money .

2026-09-14 • via Nuitee
S
Samantha • couple • gb
8
Would stay again
Pros:

Lovely setting. We booked a standard double and it was plenty big enough. Nice decor and felt cosy.
Friendly staff nice restaurant and lovely bar over looking the garden.

Cons:

Room had a shower over a bath but that wouldn’t put me off staying again and it wasn’t a problem only a preference.

2026-09-13 • via Nuitee
L
Leonie • couple • de
9
Super Preis-Leistungsverhältnis! Hat für uns Perfekt gepasst!
Pros:

- Gute Lage für die Durchreise
- Nebenan ist direkt eine Tankstelle mit kleinem Shop
- Abends nach einer langen Fahrt, kann man noch im Dorf einen schönen Spaziergang machen zu einer schönen Hofanlage und Teich
- Das Bett ist bequem, wir haben sehr gut geschlafen nach einer langen Fahrt!
- Das Zimmer hat alles was man braucht (nicht besonders groß, aber für die Durchreise in Ordnung)
- Rezeption etc. War ebenfalls nett und hat bei Fragen ausgeholfen
- Genügend Parkplätze vorhanden
- leise Umgebung
- Guter Preis!

2026-09-13 • via Nuitee
M
Mason • extended_group • gb
10
relaxing with every thing at hand with warm and welcoming staff
Pros:

excellent facilities rooms were first class and bathroom facilities were excellent i don't want to big it up too much as i would have no hesitation in booking again the restaurant was also exceptionally good and good value for money

Cons:

there was nothing to fault this hotel

2026-09-13 • via Nuitee
T
Tracy • couple • gb
10
A quiet, comfortable stay.
Pros:

A beautiful place to stay. Friendly staff, beautiful quality room and furnishings. Always a peaceful nights sleep in a comfortable bed.

Cons:

Nothing to dislike.

2026-09-12 • via Nuitee
T
Timothy • solo_traveller • gb
7
It was OK
Pros:

It was convenient to where I was going

Cons:

The people in the room adjacent to mine slammed their door loudly.

2026-09-11 • via Nuitee
J
Jonathan • couple • gb
9
Short Surrey stay
Pros:

Recently refurbished room was very nice & well equipped. Bar & restaurant areas were also newly refurbished & a very nice area to relax.

Cons:

Car park was on the small side, could do with extending a little.

2026-09-11 • via Nuitee
H
Hodge • solo_traveller • gb
10
2026-09-11 • via Nuitee
J
JULIA • solo_traveller • gb
9
Peaceful sleep, didn't hear the other guests
Pros:

Quiet location, easy parking

2026-09-10 • via Nuitee
L
Liv • family_with_children • se
9
2026-09-10 • via Nuitee
D
Delia • solo_traveller • gb
10
Having driven up from Plymouth for a funeral, Thatchers was a lovely nights stop over, before returning home.
Pros:

It has character, was comfortable, spotlessly clean, and the staff were lovely.

Cons:

Nothing

2026-09-10 • via Nuitee