Thatchers Hotel

Hotels
Independent
7.6 (125 reviews)
Guildford Road, Leatherhead, England, KT24 6TB , Leatherhead , GB

Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Elevator
Conference space
Golfing nearby
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly staff
Cons:
Noise from renovations
Limited dining options

Categories

Cleanliness
7.93
Room cleanliness was noted as high, with mention of beautifully presented spaces.
Service
7.9
Staff described as friendly and caring, though some inconsistencies noted.
Location
7.94
Located in a historic building with beautiful surroundings.
Room Quality
6.89
Refurbished rooms were lovely, but issues with noise from renovations detracted.
Amenities
7.42
Good amenities but limited dining options noted.
Value for Money
8.38
Good value for quality of stay and dining.
Food and Beverage
7.43
Food was reported as good but had some specific issues noted.
Overall Experience
6.9
Overall good stay but with notable frustrations that impacted enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:56

Property Description

Discover the perfect blend of comfort and sophistication at Thatcher's Hotel, your serene retreat nestled in the scenic Leatherhead countryside.

Stylish Accommodations: Unwind in one of our 87 well-appointed guestrooms, featuring flat-screen televisions, complimentary Wi-Fi, and private bathrooms stocked with luxurious toiletries. Enjoy daily housekeeping and modern conveniences to make your stay as pleasant as possible.

Gourmet Dining: Savor culinary delights at Thatchers Restaurant, where our international menu caters to all palates. Whether you choose to dine in or take advantage of our room service, your taste buds are in for a treat. Don't forget to unwind with a refreshing drink at our cozy bar/lounge.

Convenient Amenities: Host your next event with ease in our banquet hall or meeting rooms, while our 24-hour front desk and express check-out ensure a hassle-free experience.

Book your stay today and experience unparalleled hospitality at Thatcher's Hotel!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 125 reviews
Cleanliness: 7.93
Service: 7.9
Location: 7.94
Room Quality: 6.89
Amenities: 7.42
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 6.9
E
E couple gb
5
Good, comfortable, clean
Cons:

There was no Wi-Fi available. We tried to get on to the Thatchers Wi-Fi but without success. As there was no problem once we had left the hotel this was very annoying,

2026-07-04 via Nuitee
A
Aurelian solo_traveller ro
7
Mi-am atins obiectivul cu disconfort din cauza căldurii interioare și lipsei de ventilație.
Pros:

Mi-a plăcut amplasarea și apropierea de Grange Park Opera.

Cons:

Nu mi-a plăcut faptul că temperatura din hotel era extrem de ridicată, în condițiile în care afară erau 25 de grade Celsius. Nu există aer condiționat dar, cel mai grav fapt este că nu există ventilație de aer, mai ales pe culoare.

2026-07-03 via Nuitee
S
Stefanie solo_traveller de
9
Pros:

Das Zimmer renoviert und total schön

Cons:

Leider konnten die Fenster nicht weit geöffnet werden, allerdings ist das wohl der Sicherheit geschuldet

2026-07-03 via Nuitee
P
Peter couple gb
7
We enjoyed staying at this hotel which is very well placed for our journey and we have booked again.
Pros:

This was a perfect location for our visit to a reunion in Cobham. We also had a lovely walk on the North Downs which can be accessed easily by walking from the hotel.

Cons:

We ate in the restaurant and while my burger and chips was fine my wife's cauliflower curry was extremely bland (no spice at all) and extremely yellow. It did not match the description on the menu which claimed the cauliflower was roasted when in fact it was boiled - very disappointing.

2026-07-02 via Nuitee
I
Ian solo_traveller gb
9
2026-07-02 via Nuitee
D
Donna couple gb
10
2026-07-01 via Nuitee
P
peter extended_group gb
10
Brilliant
Pros:

Great Hotel, modern comfortable rooms, great restaurant & bar, staff are very friendly and helpful, loverly old building and location is great with a really nice pub opposite. Will 100% stay again if I am in the area!!

2026-07-01 via Nuitee
S
Stephen solo_traveller gb
10
Pros:

Exceptional staff and food especially the roast dinner.

Cons:

Nothing to not like superb hotel

2026-07-01 via Nuitee
L
Lindsay solo_traveller gb
10
2026-07-01 via Nuitee
D
David extended_group au
1
Not very interested in guest comfort
Pros:

A good hotel maybe if only it were run better.

Cons:

Unacceptable heat levels in the rooms whilst we understood that in the weather conditions it was difficult to keep cool, to not be able to provide a fan, not to have considered opening the windows prior to our check in (10pm, well after a cool change had gone through), not to be able to open the windows more than 10cm, not to offer cold water in the rooms and not to have considered bedding options offering only a thick duvet is completely unacceptable. Our rooms were borderline dangerous temperatures, and we were unable to even contemplate a restful night.
Unhelpful reception staff - we had considerable luggage as we are travelling for a month but were not offered any assistance with our bags despite the lift being broken, were told we should have organised help earlier, that our bags were very heavy and that it wasn’t the receptionists fault the lift was broken! Never have I experienced such distain and downright rudeness in many years of travelling.
Noise disruption - a party downstairs was exceptionally noisy through the slightly open windows
Unsafe/unsatisfactory facilities - fluctuating water temperatures in the showers, cycling through hot to cold constantly. Additionally the shower bases are extremely slippy

2026-06-30 via Nuitee
H
Helen solo_traveller gb
10
Fantastic value for money in great location
Pros:

Everything from the room to the evening meal to breakfast.
Great two night stay.
The receptionist was brilliant swapping rooms due to broken lift and difficulty with stairs for one of my bookings

2026-06-30 via Nuitee
K
Karen couple nl
7
2026-06-29 via Nuitee
T
Tracy couple gb
10
Beautiful hotel, bar and restaurant.
Pros:

Really comfortable place to stay. Tastefully decorated, modern and very clean. The housekeeping staff are a credit to this establishment. Spotless rooms and en-suite.

Cons:

Nothing

2026-06-29 via Nuitee
T
Takenori solo_traveller jp
9
2026-06-29 via Nuitee
K
Ken extended_group gb
8
Pros:

Location

Cons:

No air con, tired facility and few staff

2026-06-28 via Nuitee
M
Martina solo_traveller de
9
2026-06-28 via Nuitee
P
Paul solo_traveller gb
9
Very nice would stay again except for the food
Pros:

Everything

Cons:

The food was terrible

2026-06-28 via Nuitee
M
Michael couple gb
8
Convenient for our visit to Grange Park Opera and reasonably good value overall.
Pros:

Staff were friendly. The lunch sandwiches in the bar were excellent. Room was comfortable but, because we visited on probably the hottest June day ever, the lack of air conditioning was noteiceable.

Cons:

WiFi was a bit intermittent and we continually had to go through the login procedure. Breakfast was somewhat over-priced we felt for a basic buffet.

2026-06-28 via Nuitee
D
Dave couple gb
7
Comfortable bed clean room great staff
Pros:

Breakfast ok evening meal excellent.
Mini fridge would be big bonus.

Cons:

Shower head way to low

2026-06-27 via Nuitee
M
Mechelina extended_group ch
7
Pros:

The garden was very nice
Bar was good
Personeel very friendly

Cons:

The carpet in the rooms.

2026-06-27 via Nuitee