Palmera Inn and Suites

Hotels
8.7 (4614 reviews)
12 Park Lane , Hilton Head Island , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Exceptional service
Great location
Spacious rooms
Good breakfast
Cons:
Noise issues
Hot tub temperature
Pool closure
Sliding door maintenance

Categories

Cleanliness
8.46
Many reviews mentioned that the hotel was clean, but issues like dog noise and sliding bathroom door affected the perception.
Service
8.93
Customer service was highlighted as exceptional, particularly in responding quickly to room issues.
Location
8.87
Multiple reviews praised the location, consistently described as great.
Room Quality
8.52
Rooms were noted as spacious and comfortable, though maintenance issues impacted reviews.
Amenities
8.45
Amenities received mixed feedback with complaints about the hot tub and pool closure.
Value for Money
8.81
Favorable comments about reasonable pricing and good value received.
Food and Beverage
8.76
Breakfast received positive feedback, though some noted it lacked variety.
Overall Experience
8.83
Overall experiences were positive, with many guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:58

Property Description

Luxurious Suites with Full Kitchens: Palmera Inn and Suites offers spacious suites with full kitchens, perfect for a comfortable and convenient stay just 2 miles from Hilton Head Island Beach and Shelter Cove Mall.

Relaxing Outdoor Pool and Hot Tub: Guests can unwind in the outdoor pool and hot tub after a day of exploring the island, or enjoy the private balcony in each suite for a peaceful evening.

Convenient Amenities and Services: From free WiFi and a fitness centre to bike rentals and a business centre, Palmera Inn and Suites ensures a hassle-free stay for both leisure and business travelers.

Experience the perfect blend of comfort and convenience at Palmera Inn and Suites - book now for an unforgettable stay on Hilton Head Island.

Important information:

Guests must be 21 yeas of age or older to check in.

For guests bringing pets, please note that only dogs are welcomed at this property. Please contact the property for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Location

Guest Reviews

8.7
Based on 4614 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.87
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.81
Food and Beverage: 8.76
Overall Experience: 8.83
J
Jeffrey • couple • us
10
Excellent
Pros:

Greatest value I’ve ever gotten for a hotel

Cons:

Aces to streaming services on the TVs

2026-10-13 • via Nuitee
C
Chris • couple • us
8
Pros:

Excellent breakfast selections as well as the location. Excellent amenities overall.

Cons:

There is a musty smell on the floor we stayed on. Also, a musty smell coming from the heating and air handler. Might be something to address for future guests.

2026-10-13 • via Nuitee
K
K Savage • solo_traveller • us
9
2026-10-13 • via Nuitee
C
Christopher • solo_traveller • us
10
Awesome Value For The Dollar.
Pros:

The VALUE ... Very nice for the price.

Cons:

The tstat had a limit for the heat of only 75 .

2026-10-13 • via Nuitee
L
Lori • couple • us
9
In town for an annual tennis tournament. Over the years we have stayed at various hotels in HH. This one by far is the b
Pros:

Great location, very clean

Cons:

The beds were a little too firm for me

2026-10-11 • via Nuitee
M
Michael • solo_traveller • us
8
Overnight stay on our way to Daufuskie Island
Pros:

It was a nice place to stay. Rooms were excellent. The breakfast was good. Except that there was no bacon, biscuits or gravy. This is the south. Bacon, biscuits and gravy are a staples. 🤣

Cons:

Not told of the dog fee till 2 hours before arrival. Nowhere on booking page does it mention a charge for dogs. They send an email asking that you notify them if you are bringing a dog. So I called a few weeks in advance incase there was an issue. They never mentioned dog fee. Now I underatand there being a fee. It would have just been good business to inform guests beforehand. Charge is $90 for a 1-2 day stay and $130 for 3 or more days.

2026-10-11 • via Nuitee
T
Thomas • couple • de
10
2026-10-11 • via Nuitee
A
atl2cgk • solo_traveller • us
7
Pretty good value for the area and honestly we would stay here again.
Pros:

We appreciate the amenities and facilities including the complimentary breakfast and refrigerator and cooking burner. The swimming pool and fitness center was nice also. The grits were very tasty in the breakfast and the all day coffee was appreciated as well.

Cons:

The room we stayed in had some construction issues such as nails sticking up through the carpet when you walk up the stairs you get poked by the sharp end of the nail. The toilet upstairs in the loft is incredibly tiny! There is also a light for the stairs which you are unable to turn off so you are greeted with daylight spectrum light waves throughout the night. We had to cover it in order to get any sleep. One final thing is that there was no exhaust for cooking so you have to be very careful while cooking because any smoke will set off the alarm. We open the window to the balcony in order to offset the normal smoke produced from cooking.

2026-10-09 • via Nuitee
D
Diane • solo_traveller • us
10
Great!
Pros:

Perfectly met our needs.

2026-10-08 • via Nuitee
M
MARIA FERNANDA • couple • ar
9
Pros:

Todo muy bien. El desayuno muy bueno. La zona de la piscina y la piscina, muy agradables.

2026-10-08 • via Nuitee
E
Elizabeth • couple • us
10
Very comfortable hotel in close proximity to everything!
Pros:

We have stayed here several times and keep coming back! We love the rooms…very spacious, quiet and comfortable. The breakfast is awesome and the staff is very good about continually replenishing the food items. Starbucks coffee available 24/7 in the lobby. We love the pool and hot tub, although, unfortunately, we didn’t have the greatest weather. Still had a great, relaxing mini vacation. Palmera Inn is in close proximity to stores and restaurants. Very good value too! We’ll be back!

Cons:

This may be a city issue, but there is very poor lighting on Park Lane when you turn onto it from Wm. Hilton Parkway. Also, the overflow parking lot across the street is very dark! More lighting would be great.

2026-10-08 • via Nuitee
N
Nicole • family_with_children • us
8
It was short and sweet and couldn’t have went without the sass.
Pros:

Loved how close it was to everything and how clean it was. We also loved that it came with everything we needed.

Cons:

The staff. All the staff we encountered were rude. The front desk were rude when we asked for something extra and the cleaners were rude when we asked for an extra towel. It’s a shame because we really enjoyed the property but the staff put a bad taste in our mouth and makes us consider elsewhere for next time.

2026-10-07 • via Nuitee
D
Dimas • solo_traveller • us
10
Pros:

Huge room, great breakfast.

2026-10-07 • via Nuitee
R
Rainey • solo_traveller • us
10
Pros:

Nice and clean. Front desk girls were really nice and helpful.

Cons:

Shower could have had better water pressure.

2026-10-07 • via Nuitee
A
Anitra • family_with_children • us
10
Great
Pros:

Everything

2026-10-07 • via Nuitee
S
Steffen • family_with_children • de
9
2026-10-07 • via Nuitee
D
Darrick • couple • us
10
2026-10-07 • via Nuitee
E
elar • couple • us
10
Amazing
Pros:

Clean

Cons:

Clean

2026-09-18 • via Nuitee
R
Robert • couple • us
7
Glad they have a pet policy, but charge was excessive
Pros:

Location and price of room

Cons:

$90.00. For a 4pound dog seems excessive

2026-09-18 • via Nuitee
J
Jessica • couple • nl
10
Voor herhaling vatbaar
Pros:

Super vriendelijk en behulpzaam
Schoon en netjes
Geweldige kamer
Ook mooie beelden kunnen filmen om online werken en onze bedrijven te promoten

Cons:

Ontbijt was niet mijn ding

2026-09-18 • via Nuitee