Palmera Inn and Suites

Hotels
8.7 (4474 reviews)
12 Park Lane , Hilton Head Island , us
+1 843-686-5700

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Exceptional service
Great location
Spacious rooms
Good breakfast
Cons:
Noise issues
Hot tub temperature
Pool closure
Sliding door maintenance

Categories

Cleanliness
8.46
Many reviews mentioned that the hotel was clean, but issues like dog noise and sliding bathroom door affected the perception.
Service
8.93
Customer service was highlighted as exceptional, particularly in responding quickly to room issues.
Location
8.87
Multiple reviews praised the location, consistently described as great.
Room Quality
8.52
Rooms were noted as spacious and comfortable, though maintenance issues impacted reviews.
Amenities
8.45
Amenities received mixed feedback with complaints about the hot tub and pool closure.
Value for Money
8.81
Favorable comments about reasonable pricing and good value received.
Food and Beverage
8.76
Breakfast received positive feedback, though some noted it lacked variety.
Overall Experience
8.83
Overall experiences were positive, with many guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:58

Property Description

Luxurious Suites with Full Kitchens: Palmera Inn and Suites offers spacious suites with full kitchens, perfect for a comfortable and convenient stay just 2 miles from Hilton Head Island Beach and Shelter Cove Mall.

Relaxing Outdoor Pool and Hot Tub: Guests can unwind in the outdoor pool and hot tub after a day of exploring the island, or enjoy the private balcony in each suite for a peaceful evening.

Convenient Amenities and Services: From free WiFi and a fitness centre to bike rentals and a business centre, Palmera Inn and Suites ensures a hassle-free stay for both leisure and business travelers.

Experience the perfect blend of comfort and convenience at Palmera Inn and Suites - book now for an unforgettable stay on Hilton Head Island.

Important information:

Guests must be 21 yeas of age or older to check in.

For guests bringing pets, please note that only dogs are welcomed at this property. Please contact the property for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.7
Based on 4474 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.87
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.81
Food and Beverage: 8.76
Overall Experience: 8.83
M
Mamie • couple • us
10
The room was clean, the location convenient to beach and restaurant. The breakfast bar had variety to choose from.
Pros:

The property was clean well maintained and smelled fresh when entering!!

2026-07-25 • via Nuitee
R
Ronald • couple • us
8
2026-07-25 • via Nuitee
L
Lori • couple • us
10
2026-07-25 • via Nuitee
A
Asheema Ailah • family_with_children • gb
10
2026-07-25 • via Nuitee
J
Janine • family_with_children • us
9
Great location and would stay there again
Pros:

quiet almost always but especially at night, kept clean in lobby and hallways

Cons:

the breakfast foods were not appealing but there was a good variety of things to eat

2026-07-25 • via Nuitee
K
KHALID • solo_traveller • ca
10
2026-07-25 • via Nuitee
R
ricketts • couple • jm
8
2026-07-24 • via Nuitee
S
Sue • extended_group • us
9
I would definitely recommend this place for families with pets.
Pros:

The cleanliness was great! You would never known that this hotel allowed pets. I loved the kitchenette in the room. Location was great as well.

Cons:

Atra was very dark at night to walk dogs after sun set.

2026-07-24 • via Nuitee
T
Theresa • solo_traveller • us
8
Pros:

A good location in Hilton Head.

Cons:

The facility is very busy and kept clean, however it is showing the wear. A refresh is necessary.

2026-07-24 • via Nuitee
R
Raven • couple • us
10
2026-07-24 • via Nuitee
L
Loide • couple • us
10
2026-07-24 • via Nuitee
A
Aviles Jose • solo_traveller • us
10
Pros:

Excelente

Cons:

Todo muy bm

2026-07-23 • via Nuitee
K
Kimberly • solo_traveller • us
8
Pros:

Breakfast buffet was good

2026-07-23 • via Nuitee
J
jaiden • couple • us
9
2026-07-23 • via Nuitee
A
Amanda • couple • us
9
We enjoyed a week here with our poodle.
Pros:

Nice rooms, mostly quiet, nice pool and hot tub, dog friendly.

Cons:

Breakfast was not very good. Just basic and the cooked food was heated junk.

2026-07-22 • via Nuitee
C
Caleb • solo_traveller • us
9
2026-07-22 • via Nuitee
A
alexislj1 • solo_traveller • us
9
Great place at an excellent price
Pros:

Location is great for what I was doing, the staff is very good and courteous

Cons:

The breakfast seemed boring, I really wanted sausage gravy and biscuits but it never came

2026-07-22 • via Nuitee
K
Karen • solo_traveller • us
10
2026-07-21 • via Nuitee
M
Marvin • couple • us
10
It’s a wonderful place and super clean.
Pros:

It was clean and welcoming

Cons:

The pool wasn’t really clean

2026-07-21 • via Nuitee
T
Timothy • solo_traveller • us
10
Pros:

Location

Cons:

Parking

2026-07-21 • via Nuitee