Palmera Inn and Suites

Hotels
8.7 (4614 reviews)
12 Park Lane , Hilton Head Island , US
+1 843-686-5700

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Exceptional service
Great location
Spacious rooms
Good breakfast
Cons:
Noise issues
Hot tub temperature
Pool closure
Sliding door maintenance

Categories

Cleanliness
8.46
Many reviews mentioned that the hotel was clean, but issues like dog noise and sliding bathroom door affected the perception.
Service
8.93
Customer service was highlighted as exceptional, particularly in responding quickly to room issues.
Location
8.87
Multiple reviews praised the location, consistently described as great.
Room Quality
8.52
Rooms were noted as spacious and comfortable, though maintenance issues impacted reviews.
Amenities
8.45
Amenities received mixed feedback with complaints about the hot tub and pool closure.
Value for Money
8.81
Favorable comments about reasonable pricing and good value received.
Food and Beverage
8.76
Breakfast received positive feedback, though some noted it lacked variety.
Overall Experience
8.83
Overall experiences were positive, with many guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:58

Property Description

Luxurious Suites with Full Kitchens: Palmera Inn and Suites offers spacious suites with full kitchens, perfect for a comfortable and convenient stay just 2 miles from Hilton Head Island Beach and Shelter Cove Mall.

Relaxing Outdoor Pool and Hot Tub: Guests can unwind in the outdoor pool and hot tub after a day of exploring the island, or enjoy the private balcony in each suite for a peaceful evening.

Convenient Amenities and Services: From free WiFi and a fitness centre to bike rentals and a business centre, Palmera Inn and Suites ensures a hassle-free stay for both leisure and business travelers.

Experience the perfect blend of comfort and convenience at Palmera Inn and Suites - book now for an unforgettable stay on Hilton Head Island.

Important information:

Guests must be 21 yeas of age or older to check in.

For guests bringing pets, please note that only dogs are welcomed at this property. Please contact the property for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Location

Guest Reviews

8.7
Based on 4614 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.87
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.81
Food and Beverage: 8.76
Overall Experience: 8.83
J
Jose • couple • us
10
Im visiting the hotel every week for my work. I really feel good there
Pros:

Location and clean. Good breakfast

Cons:

My room smells cigarette, just a little

2026-09-12 • via Nuitee
A
Alan • extended_group • us
10
One of the best, cleanest, places we have stayed for an exceptional value!
Pros:

The property was close to everything. The rooms and facility were extremely well maintained and clean! The breakfast had many choices and was well stocked!

2026-09-12 • via Nuitee
C
Case • family_with_children • us
10
Pros:

Very clean.

2026-09-12 • via Nuitee
C
Cheronn • family_with_children • us
8
Very great experience it was in my budget very luxurious
Pros:

The hotel was very clean there was . I enjoyed the pool the hot tub and a delicious breakfast that they offered the staff was also very friendly! Hotel was very convenient to the beach

2026-09-12 • via Nuitee
L
Lisa • extended_group • us
8
Great location and staff was very friendly and helpful.
Pros:

The location was close to the beach, harbor town and low country sports which was very convenient.

Cons:

Beds were very hard , and tv cable was not clear and would have been nice to have Netflix or a movie. Channel after hours to unwind .

2026-09-11 • via Nuitee
L
Leshasn • solo_traveller • by
10
2026-09-11 • via Nuitee
M
Maloyd • family_with_children • us
10
2026-09-11 • via Nuitee
A
Abigail • couple • us
10
Comfy and nice with a welcoming staff and a free breakfast and pet amenities.
Pros:

Clean and comfortable with dog friendly amenities

Cons:

The pool towel sign out process is weird. Maybe just put the pool towels in the room and then charge the guest if they aren’t in the room…

2026-09-11 • via Nuitee
S
Stephanie • couple • us
10
Pros:

It was my anniversary and they decorated the room for me and my husband. It was really nice

Cons:

The exercise room could be better

2026-09-10 • via Nuitee
L
Lamar • couple • us
10
2026-09-10 • via Nuitee
W
Wallace • solo_traveller • us
10
Cheerful, clean very comfortable and I loved the walk in shower and the bedroom area on the floor above.
Pros:

Where it was located vs where I needed to go.

2026-09-10 • via Nuitee
K
Kevin • solo_traveller • us
3
Pros:

Apartment like stay

Cons:

Being put on first floor with the pool outside our sliding glass door , Pool hours were supposed to be until 9pm and people were out in the pool until after 11 pm . Noise in hallway , key card door to enter didn't work had to go to other end of building to enter and walk all the way to the other end to room . Wasn't relaxing or enjoyed. Bathroom fogged up with shower and bathroom door does not allow privacy

2026-09-10 • via Nuitee
S
Sonya Absher • couple • us
9
2026-09-10 • via Nuitee
C
Cheryl • solo_traveller • us
10
2026-09-10 • via Nuitee
K
Kelly • family_with_children • us
10
2026-09-09 • via Nuitee
I
Ismail Firat • solo_traveller • us
9
2026-09-08 • via Nuitee
M
Markus • couple • de
10
perfekte Unterkunft
Pros:

Raumgröße, Möglichkeit zum Grillen und Pool

Cons:

es war perfekt

2026-09-08 • via Nuitee
M
Michelle • couple • us
10
Outstanding
Pros:

THe bed was so comfortable and the room was so clean excellent breakfast and greta location

Cons:

elevator looked unsafe

2026-09-08 • via Nuitee
Y
Yahaira • family_with_children • us
10
2026-09-08 • via Nuitee
R
Rosangela • couple • us
7
Cons:

No están cerca de la playa como dice en la descripción

2026-09-08 • via Nuitee