Palmera Inn and Suites

Hotels
8.7 (4570 reviews)
12 Park Lane , Hilton Head Island , us
+1 843-686-5700

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Exceptional service
Great location
Spacious rooms
Good breakfast
Cons:
Noise issues
Hot tub temperature
Pool closure
Sliding door maintenance

Categories

Cleanliness
8.46
Many reviews mentioned that the hotel was clean, but issues like dog noise and sliding bathroom door affected the perception.
Service
8.93
Customer service was highlighted as exceptional, particularly in responding quickly to room issues.
Location
8.87
Multiple reviews praised the location, consistently described as great.
Room Quality
8.52
Rooms were noted as spacious and comfortable, though maintenance issues impacted reviews.
Amenities
8.45
Amenities received mixed feedback with complaints about the hot tub and pool closure.
Value for Money
8.81
Favorable comments about reasonable pricing and good value received.
Food and Beverage
8.76
Breakfast received positive feedback, though some noted it lacked variety.
Overall Experience
8.83
Overall experiences were positive, with many guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:58

Property Description

Luxurious Suites with Full Kitchens: Palmera Inn and Suites offers spacious suites with full kitchens, perfect for a comfortable and convenient stay just 2 miles from Hilton Head Island Beach and Shelter Cove Mall.

Relaxing Outdoor Pool and Hot Tub: Guests can unwind in the outdoor pool and hot tub after a day of exploring the island, or enjoy the private balcony in each suite for a peaceful evening.

Convenient Amenities and Services: From free WiFi and a fitness centre to bike rentals and a business centre, Palmera Inn and Suites ensures a hassle-free stay for both leisure and business travelers.

Experience the perfect blend of comfort and convenience at Palmera Inn and Suites - book now for an unforgettable stay on Hilton Head Island.

Important information:

Guests must be 21 yeas of age or older to check in.

For guests bringing pets, please note that only dogs are welcomed at this property. Please contact the property for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Location

Guest Reviews

8.7
Based on 4570 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.87
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.81
Food and Beverage: 8.76
Overall Experience: 8.83
P
Paulina • family_with_children • us
10
2026-08-08 • via Nuitee
C
Chloe • couple • kr
9
Great price for a lot of room!
Pros:

The rooms were amazing for the price and the facilities were nice. The breakfast was also great.

Cons:

Nothing. I was satisfied with my stay.

2026-08-08 • via Nuitee
S
Sheila • couple • us
8
Overall, we had a great stay. We stayed in the loft room. It was nice to have two full bathrooms and a full kitchen. The
Pros:

The value ,the close proximity to town and the beaches.
Full breakfast was a nice addition

Cons:

The bed was uncomfortable, and the pillows were way too thick

2026-08-08 • via Nuitee
G
Grammy Lu • family_with_children • us
8
2026-08-07 • via Nuitee
C
Chaddric • family_with_children • us
10
Pros:

The place was clean and comfortable, and the staff was super helpful

2026-08-06 • via Nuitee
C
Chasity • family_with_children • us
10
2026-08-06 • via Nuitee
R
Rachel • solo_traveller • us
9
Spacious stay, great location and value
Pros:

Love how spacious the rooms are and having the kitchen is such a huge perk! Great pool area as well

Cons:

Beds aren’t the most comfortable, but they are fine

2026-08-06 • via Nuitee
A
Adam • family_with_children • us
9
2026-08-06 • via Nuitee
G
Geri • family_with_children • us
9
2026-08-06 • via Nuitee
M
Michele • couple • us
9
2026-08-05 • via Nuitee
R
Ricardo 2897 • solo_traveller • us
10
Pros:

That they put on the first floor when u have a pet.

Cons:

That the grass thats was supposed to be out of the sliding doors. Was not grass in my room had to go down the end of the back to get to grass. Out my sliding doors was mud.

2026-08-05 • via Nuitee
T
Tyiese • family_with_children • us
7
2026-08-05 • via Nuitee
A
Amy • couple • us
10
2026-08-05 • via Nuitee
S
Sharon • couple • us
9
Generally good few mishaps but staff awesome
Pros:

Pool convenience

Cons:

Flooded toilet

2026-08-05 • via Nuitee
T
Torii84 • solo_traveller • de
8
Schöner Aufenthalt mit Strandtagen und Minigolf
Pros:

Schöne Anlage, schöner Pool, große geräumige Zimmer mit Küche. Die Betten waren sehr bequem. Man kann sich Fahrräder leihen und die ganze Insel mit dem Rad erkunden. Ansonsten gibt es einen großen Parkplatz am Strand, der sogar kostenlos ist. Frühstück war in Ordnung. Die meisten Gäste haben sich was geholt und auf dem Zimmer gegessen.

2026-08-05 • via Nuitee
D
Denise • family_with_children • us
9
Great place and great price in a great location!
Cons:

The elevator was out of order and we were on the third floor. I had my 85yr old mom with me and that wasn’t going to work. I called the front desk and they moved us to the other end of third floor where the elevator was working which we greatly appreciated. The young lady at the front was great. I wish that I knew her name, but she had a lovely accent that sounded like she was from the islands.

2026-08-05 • via Nuitee
B
Brittany • solo_traveller • us
10
Coming back soon
Pros:

It was so beautiful I am coming back

Cons:

There is nun I didn’t like I loved it

2026-08-04 • via Nuitee
F
Felipe • solo_traveller • ec
10
Best place on HHI
Pros:

Everything! The place was clean and close to the beach !

Cons:

Nothing, everything was exceptional! 😌

2026-08-04 • via Nuitee
M
Mark • solo_traveller • us
7
2026-08-04 • via Nuitee
S
Stacy Y • couple • us
10
2026-08-03 • via Nuitee