Palmera Inn and Suites

Hotels
8.7 (4614 reviews)
12 Park Lane , Hilton Head Island , us
+1 843-686-5700

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Exceptional service
Great location
Spacious rooms
Good breakfast
Cons:
Noise issues
Hot tub temperature
Pool closure
Sliding door maintenance

Categories

Cleanliness
8.46
Many reviews mentioned that the hotel was clean, but issues like dog noise and sliding bathroom door affected the perception.
Service
8.93
Customer service was highlighted as exceptional, particularly in responding quickly to room issues.
Location
8.87
Multiple reviews praised the location, consistently described as great.
Room Quality
8.52
Rooms were noted as spacious and comfortable, though maintenance issues impacted reviews.
Amenities
8.45
Amenities received mixed feedback with complaints about the hot tub and pool closure.
Value for Money
8.81
Favorable comments about reasonable pricing and good value received.
Food and Beverage
8.76
Breakfast received positive feedback, though some noted it lacked variety.
Overall Experience
8.83
Overall experiences were positive, with many guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:58

Property Description

Luxurious Suites with Full Kitchens: Palmera Inn and Suites offers spacious suites with full kitchens, perfect for a comfortable and convenient stay just 2 miles from Hilton Head Island Beach and Shelter Cove Mall.

Relaxing Outdoor Pool and Hot Tub: Guests can unwind in the outdoor pool and hot tub after a day of exploring the island, or enjoy the private balcony in each suite for a peaceful evening.

Convenient Amenities and Services: From free WiFi and a fitness centre to bike rentals and a business centre, Palmera Inn and Suites ensures a hassle-free stay for both leisure and business travelers.

Experience the perfect blend of comfort and convenience at Palmera Inn and Suites - book now for an unforgettable stay on Hilton Head Island.

Important information:

Guests must be 21 yeas of age or older to check in.

For guests bringing pets, please note that only dogs are welcomed at this property. Please contact the property for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Location

Guest Reviews

8.7
Based on 4614 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.87
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.81
Food and Beverage: 8.76
Overall Experience: 8.83
F
Frank • solo_traveller • us
10
Pros:

The room was clean and spacious. It was pretty quiet as well and comfortable. It was a good location to food, shopping, and the beach! Staff was friendly and the breakfast was ok too. I liked the covered patio at the pool. We enjoyed getting some shade and we played some games with other guests we met. Very nice atmosphere. Thanks for a great vacation!

Cons:

The only thing I didn't like was the bed was up some stairs. I wish that was listed on line. I have plantar fasciitis and in the mornings going down the stairs was rough. I was also wanting a balcony, we did get one but ours was so tiny. Would have been nice to know i could've chosen a room with a bigger one. But it truly was a wonderful vacation.

2026-08-29 • via Nuitee
I
Izaiah • family_with_children • us
10
2026-08-28 • via Nuitee
J
Jill • solo_traveller • us
10
Hidden Gem
Pros:

There is so much space in the loft room. This is the best kept secret on Hilton Head. Great outdoor areas as well.

Cons:

It is further from the beach, about a mile.

2026-08-27 • via Nuitee
J
Jermaine • couple • us
10
I enjoyed my stay and I would visit again
Pros:

The staff was courteous and helpful.
The property was conveniently located to a near by beach.

Cons:

The breakfast was just ok

2026-08-27 • via Nuitee
M
Mary • couple • us
9
We really enjoyed it. It was noisy on the weekend.
Pros:

It was a lovely place to stay and it was well kept and clean room . Had nice amenities .

Cons:

Microwave was hard to work in the room
I am ok with dogs but not barking all day long and at night. Was very noisy at night. Did not like that the cigarette place was right near the door to get in to go to room. Faced with the smell. Nasty. Move it away from the door.

2026-08-27 • via Nuitee
J
Jessie • couple • us
9
Our stay was fun and relaxing.
Pros:

The closeness to the beach and the friendly staff.

Cons:

Breakfast I thought needed a little more verity, Everything else was on point.

2026-08-27 • via Nuitee
G
Gail • couple • us
8
Very comfortable stay. We very much enjoyed our time there.
Pros:

Everything was nice, clean and convenient. It's not a luxury place but very nice, especially for the price. We needed a place that would take our dog and we were on the first floor which was very convenient, especially since the sliding glass doors in our room led directly to the outside "dog area" where they had doggie bags and a disposal for such. And it was a nice area to look at from our room with palm trees, bushes, grass, etc. The pool was also very convenient as was the dining room where we had a nice breakfast (waffles, bagels, potatoes, eggs, coffee, etc.) Our room had a full kitchen with frig, stove, microwave, dishes, pots and pans, utensils, everything needed. We were also close to shopping and restaurants and beach. Great place for the money. Highly recommend.

Cons:

It was a bit dated but very well kept.

2026-08-25 • via Nuitee
O
Olivier • family_with_children • us
8
2026-08-24 • via Nuitee
L
Lanessa • family_with_children • us
10
It was perfect they are the best and we stay here every time we go to Hilton head!
Pros:

Everything

Cons:

Parking was tight on one side but nothing to really complain about

2026-08-24 • via Nuitee
J
Jessica • couple • us
10
2026-08-24 • via Nuitee
N
Nancy • solo_traveller • us
9
Pros:

The staff was helpful since we were new to the area.

Cons:

I can't say that I didn't like anything

2026-08-24 • via Nuitee
M
Maryory • family_with_children • us
10
2026-08-24 • via Nuitee
M
Markia • couple • us
10
Pros:

The atmosphere and the room especially. Very comfortable and worth the trip. I’ll definitely be back

2026-08-24 • via Nuitee
R
Rita • solo_traveller • us
9
2026-08-24 • via Nuitee
K
kevan • solo_traveller • us
8
2026-08-24 • via Nuitee
D
Davis • family_with_children • us
10
2026-08-24 • via Nuitee
J
Jon • couple • us
9
2026-08-23 • via Nuitee
C
Charlene • family_with_children • us
9
I would stay there again next time I came to Hilton head very Convenient to everything restaurants s
Pros:

Breakfasts was simple but fine. A pancake maker and eggs bagels fruit, yogurt hot cereal potatoes, sausage! Coffee was great free breakfast and coffee each morning.

Cons:

I just wish their was an ice machine on each floor. I loved the loft rooms.

2026-08-23 • via Nuitee
M
Melody • extended_group • us
10
2026-08-23 • via Nuitee
K
Katie • extended_group • us
10
2026-08-23 • via Nuitee