Eurostars Gran Madrid

Hotels
•
Eurostars Hotels
8.9 (2712 reviews)
Avenida de la Vega 22 , Alcobendas , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Value for Money
Cons:
Amenities
Food and Beverage

Categories

Cleanliness
8.94
Many reviews highlight cleanliness as a strong point, mentioning that rooms are very clean and well-maintained.
Service
9.22
Consistently mentioned as friendly and helpful staff, enhancing the overall experience.
Location
9.06
Conveniently located near metro and major roads, making accessibility a positive aspect.
Room Quality
8.8
Guests appreciated the spacious and comfortable rooms.
Amenities
8.64
Missing some amenities like additional food options led to a slightly lower score.
Value for Money
9.1
Many reviews emphasized the great value for the quality offered.
Food and Beverage
8.34
Mixed reviews on breakfast quality; some found it lacking in variety.
Overall Experience
9.12
Overall experience was highly rated, with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:54

Property Description

Luxurious Accommodation
Experience comfort and style at Eurostars Gran Madrid, located just 10 minutes from Barajas Airport. Indulge in our air-conditioned rooms with free Wi-Fi, satellite TV, and modern amenities for a relaxing stay.

Fitness and Dining
Maintain your fitness routine at our gym or savor a delicious daily buffet breakfast at Eurostars’ restaurant. Enjoy a culinary experience without leaving the hotel.

Convenient Location
Explore nearby business parks like Moraleja, Alcobendas, and San Sebastián de los Reyes, all within a short drive. With IFEMA Convention Centre just 12 minutes away, our hotel is the perfect choice for business travelers.

Book your stay now at Eurostars Gran Madrid for a seamless blend of convenience and luxury.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

Location

Guest Reviews

8.9
Based on 2712 reviews
Cleanliness: 8.94
Service: 9.22
Location: 9.06
Room Quality: 8.8
Amenities: 8.64
Value for Money: 9.1
Food and Beverage: 8.34
Overall Experience: 9.12
L
Laura • extended_group • es
10
2026-06-19 • via Nuitee
M
Monica • couple • pe
7
Good value.
Pros:

Good breakfast. Comfortable room.

Cons:

The restaurant only opens for the breakfast

2026-06-16 • via Nuitee
D
Diego • solo_traveller • ve
10
2026-06-16 • via Nuitee
R
Rossana • couple • es
10
Pros:

La cama y ubicación

2026-06-16 • via Nuitee
L
Lawrence • solo_traveller • gb
9
Pros:

Helpful staff
Great location

2026-06-15 • via Nuitee
G
Giuseppe • solo_traveller • es
8
2026-06-15 • via Nuitee
L
Lawrence • solo_traveller • gb
10
Pros:

Helpful staff

2026-06-15 • via Nuitee
M
Mushtai • couple • es
10
2026-06-15 • via Nuitee
R
Rodrigo • solo_traveller • es
10
Pros:

La recepcionista muy agradable, me ayudó a preparar un regalo para mi novia. La habitación excelente.

2026-06-13 • via Nuitee
H
Hilary • extended_group • es
10
Very nice hotel
Pros:

The staff was friendly, the bed was very comfortable, the free water in the room when we arrived.

Cons:

There wasn’t anything that we didn’t like.

2026-06-13 • via Nuitee
P
Patricia • solo_traveller • es
8
Pros:

La habitación muy amplia y cómoda. Y el desayuno bastante variado con opciones saludables.

Cons:

El baño un pelín antiguo.

2026-06-11 • via Nuitee
C
Clara • solo_traveller • es
9
Pros:

Me encanto el trato de la gente, en concreto la persona que estaba al cargo del desayuno, que maravilla y que atento!!! La habitación muy bien.

2026-06-11 • via Nuitee
D
David • solo_traveller • es
10
2026-06-11 • via Nuitee
J
Juan • solo_traveller • es
9
2026-06-10 • via Nuitee
R
Rafael • solo_traveller • es
10
Pros:

Tranquilidad, zonas de parking y metro cerca.

2026-06-10 • via Nuitee
V
Víctor • solo_traveller • es
9
2026-06-09 • via Nuitee
O
Olga • couple • es
7
2026-06-09 • via Nuitee
J
JOSE MARÍA • couple • es
9
Pros:

la amabilidad del personal de recepción

2026-06-08 • via Nuitee
J
Jérôme • extended_group • fr
8
Pros:

Petit déjeuner +++

Cons:

Bruit sourd de la clim de l’hôtel, un bruit continu dans la nuit… dommage
À part ça nickel

2026-06-08 • via Nuitee
P
Pedro Manuel • extended_group • es
9
2026-06-06 • via Nuitee