City Terraces Cairns

Hotels
8.5 (583 reviews)
63/65 McLeod Street , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Friendly staff
Good value for money
Cons:
Cleanliness issues
No lift for higher floors
Cooking facilities need improvement

Categories

Cleanliness
7.71
Several reviews indicated issues with cleanliness, particularly dust and hairs left in the shower.
Service
9.18
Most reviews highlighted helpful and friendly service from the staff.
Location
9.22
Multiple comments praised the convenient location, close to the city center and amenities.
Room Quality
8.17
Rooms were generally spacious and comfortable, but some needed updates.
Amenities
8.2
Positive feedback on amenities like the pool, though some cooking infrastructure issues were noted.
Value for Money
8.66
Reviews suggested good value considering location and amenities.
Food and Beverage
8.21
Limited feedback on food; some convenience options were available nearby.
Overall Experience
8.68
Overall guest sentiment was positive, especially regarding location and staff responsiveness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:34

Property Description

Central Location
City Terraces Cairns is perfectly situated in the heart of Cairns, just a short stroll from the vibrant Esplanade and the popular Cairns Central Shopping Centre.

Colonial-Queenslander Style
Experience the charm of our Colonial-Queenslander style building, offering spacious 1-bedroom and 2-bedroom apartments with kitchenette or full kitchen options. Enjoy the outdoor swimming pool and large balconies in every apartment.

Convenient Amenities
Benefit from complimentary secure parking and limited free WiFi during your stay. Unwind on the terrace or embark on exciting adventures to the Great Barrier Reef, Daintree Rainforest, or Kuranda Skyrail.

Book your stay at City Terraces Cairns now for a memorable and convenient Cairns experience.

Important information:

Payment via bank transfer is also available. For further information please contact the property in advance, using the contact details found on the booking confirmation.

Please note that reception hours are as follows:
Monday-Friday 08:00 until 18:00.
Saturday-Sunday and public holidays 09:00 until 12:00.

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. If you expect to arrive outside reception opening hours, you can arrange to use the check-in machine.

Extra charges may apply if after-hours check in is not arranged in advance.

Please note a public airport shuttle service is available for an additional charge of AU $15. This shuttle service departs every 20 minutes from Cairns Airport and will take 20 minutes to City Terraces Cairns.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 583 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
T
Tracey Trebilco • family_with_children • au
7
Pros:

Staff and location

Cons:

The bed and pillows are uncomfortable.
The room was not clean

2026-05-24 • via Nuitee
A
Asya • family_with_children • au
10
2026-05-24 • via Nuitee
C
Cassy • solo_traveller • au
10
Pros:

Proximity to shops

2026-05-18 • via Nuitee
J
jacobi • solo_traveller • au
8
2026-05-15 • via Nuitee
P
Paul • solo_traveller • nz
8
Pros:

What the owners are doing for recycling, herb gardens & caring for the planet.

2026-05-13 • via Nuitee
P
Peter • solo_traveller • au
8
Pros:

size and location

Cons:

basic cleanliness

2026-05-11 • via Nuitee
N
naydene • solo_traveller • au
8
Pros:

Shelly the receptionist is super friendly and helpful. Will and the cleaning staff also have a friendly helpful attitude.

Cons:

No lock chains on the inside of the front apartment door for extra security and peace of mind.

2026-04-13 • via Nuitee
L
Leroy • family_with_children • au
10
Pros:

Was lovely and friendly staff's

Cons:

Nothing to complain about

2026-04-05 • via Nuitee
C
Camden • family_with_children • au
7
2026-03-27 • via Nuitee
P
Patricia • family_with_children • nc
8
Séjour agréable.
Pros:

Appartement grand, confortable et bien équipé. Accueil sympa. Nous avons pu bénéficier d'une 2ème place de parking. La gérante parle français, japonais (et anglais évidemment !) Hébergement situé à 2 pas du shopping center.

Cons:

La piscine manque d'entretien régulier.

2026-03-14 • via Nuitee
S
Shion • family_with_children • jp
9
また泊まりたいと思える場所！！
Pros:

無料でベビーカーを貸してくれてとても助かった！
オーナーがフレンドリーでたくさん話しかけてくれたり、困ってたら助けてくれた！
キッチン道具も揃っていたので、料理がしやすかった。

Cons:

エレベーターがあったら荷物や子ども抱っこしてる時に楽だった。
子どもようにプラスチックのお皿等が欲しかった。

2026-03-02 • via Nuitee
C
Ceri • extended_group • gb
10
Excellent, would go back for sure.
Pros:

Complete with everything needed. Great location. Good facilities. Sun trap in pool area. Was everything we needed.

2026-02-14 • via Nuitee
T
Thompson • solo_traveller • au
9
Pros:

The girl at reception was wonderful, friendly great asset

2026-01-24 • via Nuitee
M
MIKI • family_with_children • jp
10
Pros:

オーナー夫妻の人柄がとても良かった。荷物の持ち運びが少なくプールで遊んでバーベキューもできたのが良かった。こどもたちが英語に触れたい思いもあったので、こどもたちにしゃべりかけてくれたのも良かった。困ることは特になく、歩いてスーパーに行って食材を買い、調理して食べて洗濯も乾燥機つきですぐ乾くので、暮らしているように旅行を楽しめました。ありがとうございます😊

Cons:

ザルがあると良かったです！

2026-01-19 • via Nuitee
R
Rebecca • family_with_children • au
5
Underwhelming
Pros:

Pool

Cons:

Not enough pillows, no hot water & it had mould

2026-01-19 • via Nuitee
M
Michael • family_with_children • fr
10
Pros:

L'emplacement

2026-01-16 • via Nuitee
J
Jennifer • extended_group • au
8
The two nights in Cairns were a great introduction to North Queensland.
Pros:

Friendly staff,who adjusted our arrangements due to our late arrival.
Lovely rooms with a view over the swimming pool, swum in by my friend early in the morning.
Location excellent. Walking distance to shopping centre and the Esplanades

Cons:

Surprised that there was no lift. We were on the third floor and managed ok

2026-01-15 • via Nuitee
F
Fiona • family_with_children • au
9
Friendly staff, great cooling facilities and excellent location.
Pros:

Excellent location. Excellent air conditioning (3 split systems one in each bedroom and one in living area). Great pool and BBQ area. Staff very friendly and helpful. Only short walk to Cairns Central, car hire places and short drive to waterftront.

Cons:

Previous customers had damaged room which wasn't fault of management. Pillows were a little too soft. Crockery was a bit of mix and match.

2026-01-05 • via Nuitee
H
HARUNA • extended_group • jp
10
2026-01-05 • via Nuitee
L
Linley • solo_traveller • au
7
2026-01-04 • via Nuitee