Holiday Inn - the niu, Coin Frankfurt Ostend by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.8 (4364 reviews)
Mayfarthstraße 29 , Frankfurt/Main , DE

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Cons:
Poor cleanliness
Unfriendly service

Categories

Cleanliness
6.91
Several remarks about poor cleanliness and a bad smell were noted, indicating below average quality.
Service
7.88
Mixed experiences with service, particularly a problematic check-in process and unfriendly staff.
Location
8.92
Location received positive feedback, noted as very convenient and close to public transport.
Room Quality
7.87
Rooms were described as clean and well-sized with good amenities, but some issues with lighting.
Amenities
6.9
Reviews highlighted missing amenities like a minibar and poor Wi-Fi service.
Value for Money
8.36
General sentiment implied fair value given the hotel's location and offerings.
Food and Beverage
7.41
Breakfast was appreciated; however, service in the breakfast area was lacking.
Overall Experience
8.18
Overall sentiments were mixed, with both positive and negative aspects balanced in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:25

Property Description

Modern Hotel with Prime Location
Located in Frankfurt/Main, the niu Coin offers a stylish stay near key attractions like Eiserner Steg and Städel Museum. The property boasts allergy-free rooms, a shared lounge, and a trendy bar for guests to unwind.

Convenient Amenities
Enjoy free WiFi throughout the hotel and benefit from private parking on site. The multilingual staff is ready to assist with insider tips on exploring the city, ensuring a seamless travel experience.

Nearby Attractions
Explore the cultural landmarks with Cathedral of St. Bartholomew, Goethe House, and Römerberg just a short distance away. Don't forget to catch a show at the nearby English Theatre for a memorable evening.

Book your stay at niu Coin now for a delightful blend of comfort, convenience, and exploration.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 4364 reviews
Cleanliness: 6.91
Service: 7.88
Location: 8.92
Room Quality: 7.87
Amenities: 6.9
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 8.18
S
Starcevic • solo_traveller • lu
9
Easy, fast, reliable
Pros:

The place is located at a very nice location and the parking possibilities seem very safe

Cons:

The dari curtains are not that clean and there are some spots, which seem odd. However, the rest is very clean and therefore such a detail as for the curtain does seem „not clean“.

2026-09-18 • via Nuitee
V
Violetta • couple • ua
10
Pros:

Красивый ремонт, хорошее месторасположение и самое главное это чистота.Для меня это самый важный критерий.Огромное спасибо девушке которая убирала 211 номер.По дороге в номер очень приятный запах.Очень прекрасно было.Очень милые маленькие коробочки tictak стоят на рецепшене)

Cons:

Когда я хотела написать и попросить о раннем заселении мне просто не ответили.Когда я позвонила мне дали не очень понятный ответ. И я бы предпочла решать такие вопросы в письменном виде.

2026-09-18 • via Nuitee
N
Norman • family_with_children • de
6
Lage ist super… mit einigen Abstrichen wegen der Zimmer
Pros:

Lage und Größe Zimmer

Cons:

Erstes Zimmer hat es nach Rauch gestunken und man hat und ein anderes Zimmer gegeben.
Teppiche in den älteren Zimmern waren extrem dreckig und eklig. In einem neueren Zimmer hat es extrem nach Abfluss gerochen aus der Dusche.. war sehr eklig… und die Gummiabdichtungen waren ziemlich zerfetzt.

2026-09-15 • via Nuitee
J
Jana • extended_group • de
8
2026-09-14 • via Nuitee
T
Thomas • couple • de
8
2026-09-14 • via Nuitee
M
Marinka • solo_traveller • de
10
2026-09-13 • via Nuitee
T
Tyler • solo_traveller • de
5
One of our go to hotels in Frankfurt
Pros:

Out of the way

Cons:

The staff

2026-09-13 • via Nuitee
E
Ela • solo_traveller • de
5
Raucherzimmer
Pros:

Es war nah zum Veranstaltungsort den wir besucht haben.

Cons:

Das Zimmer hat nach Rauch gestunken. Wir haben nicht auf ein neues bestanden, da wir eh nur eine Nacht da waren.
Damit es nicht uns zugesprochen wird hab ich es direkt nach Check in an der Rezeption gemeldet. "Wir können die Zimmer/Gäste nicht überwachen." War die Aussage.

Der Teppich im Zimmer war total schmutzig.

2026-09-13 • via Nuitee
J
Jonas • solo_traveller • ch
7
2026-09-13 • via Nuitee
J
Jürgen • couple • de
8
2026-09-13 • via Nuitee
G
Gaia • solo_traveller • it
9
2026-09-12 • via Nuitee
H
Habibullah • couple • de
8
2026-09-12 • via Nuitee
C
Carsten • solo_traveller • de
6
2026-09-12 • via Nuitee
A
Artūras Jankus • solo_traveller • lt
4
Cons:

Vidury nakties suveikė signalizacija be reikalo.

2026-09-12 • via Nuitee
M
Muge • extended_group • tr
9
2026-09-11 • via Nuitee
A
Adna • couple • de
5
2026-09-10 • via Nuitee
A
Asad Jamal • couple • ae
7
Pros:

Bed was comfortable, location was excellent!

Cons:

Room was dirty, carpets had stains, also, it mentioned that they have kettle at the room but there wasn’t any kettle.

2026-09-07 • via Nuitee
M
Mohamad • couple • de
10
2026-09-07 • via Nuitee
C
Christoph • solo_traveller • de
9
Alles prima!
Pros:

Lage, Ausstattung, Matratze, Frühstück, Sauberkeit, Service: alles war sehr gut und empfehlenswert. Gerne wieder!

2026-09-07 • via Nuitee
O
Olena • solo_traveller • de
10
2026-09-06 • via Nuitee