Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG

Hotels
•
Holiday Inn Express
7.4 (1082 reviews)
20 South Tenth Street , Pittsburgh , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Clean rooms
Great location
Cons:
Pool was closed
Inconsistent service
Unexpected charges
Communication issues

Categories

Cleanliness
6.86
Although the rooms were clean, there were comments about inconsistent service and issues with amenities.
Service
7.83
Staff were generally friendly and helpful, though there were notable issues with communication.
Location
8.37
Multiple reviews praised the convenient location close to attractions.
Room Quality
7.32
Rooms were updated and comfortable, but there were concerns about the sofa bed setup.
Amenities
6.35
The pool was consistently mentioned as closed, and the parking fees were unexpectedly high.
Value for Money
7.31
The pricing was viewed as reasonable, but additional undisclosed charges impacted perceived value.
Food and Beverage
7.86
Breakfast options were positively highlighted, contributing to the overall satisfaction.
Overall Experience
7.33
Overall a good experience, despite some disappointments regarding amenities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Luxurious Amenities

This Pittsburgh hotel offers a luxurious stay with plush bedding, free Wi-Fi, and in-room conveniences like a microwave and refrigerator.

Delicious Dining Options

Start your day with a complimentary breakfast featuring hot coffee, juice, fresh fruit, and pastries. For lunch and dinner, head to the Patio 10 restaurant on-site for a delicious meal.

Convenient Facilities

Guests can enjoy a swim in the indoor pool, work out in the fitness center, or take care of business needs at the on-site business center. Plus, take advantage of the complimentary shuttle service to nearby attractions.

Book your stay at Pittsburgh Holiday Inn Express now for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 22 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 1082 reviews
Cleanliness: 6.86
Service: 7.83
Location: 8.37
Room Quality: 7.32
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 7.33
M
Molly • family_with_children • us
5
Pros:

Generous sized beds and comfortable couch bed.

Cons:

Elevator was extremely slow and then broke while we were there. The breakfast was terrible and the staff was unhelpful. The rooms let in a lot of noise from outside as well as down the hall and it was quite loud all night on the weekend.

2026-06-15 • via Nuitee
N
Niki Alexander • solo_traveller • us
8
Pros:

Proximity to Duquesne, as we were there for a college tour.

Cons:

Overall, the city just felt dirty. The room was good and comfortable but will not be returning to Pittsburgh.

2026-06-15 • via Nuitee
S
Satheesh • family_with_children • us
4
We were initially assigned a room that had not been properly cleaned and had a strong unpleasant odor when we entered. A
2026-06-13 • via Nuitee
A
Amber • family_with_children • us
8
Great place to spend a night or two while attending a show or event.
Pros:

The hotel was close to the venue we were attending and the facility was clean and comfortable.

Cons:

I wish there were vending machines or nearby restaurants that we didn’t have to drive to. Also, I didn’t like having to pay for my vehicle to be parked in their lot when I already paid to stay there. I could understand if there were multiple cars then charge for the extra ones.

2026-06-12 • via Nuitee
J
Jenifer • extended_group • us
8
Great location
Pros:

Location was great.

Cons:

Was not told I had to pay for onsite parking and the bathroom was not clean.

2026-06-12 • via Nuitee
J
Jacek • solo_traveller • us
9
Good facilities and good location
Pros:

Great location

2026-06-10 • via Nuitee
K
Kyle • couple • us
6
2026-06-09 • via Nuitee
L
Louis • family_with_children • us
10
2026-06-08 • via Nuitee
H
Heather • couple • us
7
2026-06-06 • via Nuitee
D
Doswell • solo_traveller • us
10
2026-06-06 • via Nuitee
Z
Zoriana • family_with_children • us
10
2026-06-06 • via Nuitee
D
David • couple • us
7
2026-06-05 • via Nuitee
A
Andrew • solo_traveller • ca
5
Pros:

Mostly positive, good location near a lot of downtown food and etc.

Cons:

Guests screaming in the room next to me from 4am onwards. Not necessarily the hotels fault just wish they could have done something about it

2026-06-04 • via Nuitee
K
Kelly • solo_traveller • us
7
Pros:

The pool and the breakfast and the comfort king size bed.

Cons:

When I first got to room our toilet seat was broke.

2026-06-01 • via Nuitee
H
Holly Rhodes • solo_traveller • us
10
Pros:

All

Cons:

All

2026-05-28 • via Nuitee
J
John Lazur • solo_traveller • ni
6
Pretty good hotel!
Pros:

I loved the location, it was perfect for walking around South Pittsburgh and exploring E Carson Street.

The bed was comfortable and room was spacious!

Cons:

It was a little dirty (shower ceiling had some mold, hallways felt a little beat up).

2026-05-27 • via Nuitee
M
Michael • couple • de
9
2026-05-26 • via Nuitee
G
Gene • solo_traveller • us
10
2026-05-24 • via Nuitee
M
MARGARET • solo_traveller • us
8
2026-05-23 • via Nuitee
K
Kerstin • couple • us
9
2026-05-21 • via Nuitee