Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG

Hotels
•
Holiday Inn Express
7.4 (1133 reviews)
20 South Tenth Street , Pittsburgh , US
+1 412-488-1130

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Good breakfast
Friendly staff
Clean rooms
Great location
Cons:
Pool was closed
Inconsistent service
Unexpected charges
Communication issues

Categories

Cleanliness
6.86
Although the rooms were clean, there were comments about inconsistent service and issues with amenities.
Service
7.83
Staff were generally friendly and helpful, though there were notable issues with communication.
Location
8.37
Multiple reviews praised the convenient location close to attractions.
Room Quality
7.32
Rooms were updated and comfortable, but there were concerns about the sofa bed setup.
Amenities
6.35
The pool was consistently mentioned as closed, and the parking fees were unexpectedly high.
Value for Money
7.31
The pricing was viewed as reasonable, but additional undisclosed charges impacted perceived value.
Food and Beverage
7.86
Breakfast options were positively highlighted, contributing to the overall satisfaction.
Overall Experience
7.33
Overall a good experience, despite some disappointments regarding amenities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Luxurious Amenities

This Pittsburgh hotel offers a luxurious stay with plush bedding, free Wi-Fi, and in-room conveniences like a microwave and refrigerator.

Delicious Dining Options

Start your day with a complimentary breakfast featuring hot coffee, juice, fresh fruit, and pastries. For lunch and dinner, head to the Patio 10 restaurant on-site for a delicious meal.

Convenient Facilities

Guests can enjoy a swim in the indoor pool, work out in the fitness center, or take care of business needs at the on-site business center. Plus, take advantage of the complimentary shuttle service to nearby attractions.

Book your stay at Pittsburgh Holiday Inn Express now for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 1133 reviews
Cleanliness: 6.86
Service: 7.83
Location: 8.37
Room Quality: 7.32
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 7.33
J
John • couple • us
10
2026-09-19 • via Nuitee
Z
Zachary • family_with_children • us
10
Wonderful, we will recommend and be back.
Pros:

Staff were amazing so friendly and helpful

Cons:

I can think of nothing that needs improvement

2026-09-17 • via Nuitee
M
Martin • extended_group • cz
10
2026-09-16 • via Nuitee
T
Tom • extended_group • us
9
2026-09-15 • via Nuitee
L
Lindsey • couple • us
8
Great stay!
Pros:

The room was nice and spacious! Beds were comfortable.

Cons:

The floors in the eating area were very sticky, and the gate wasn’t working properly.

2026-09-14 • via Nuitee
S
Shalane • family_with_children • us
1
2026-09-14 • via Nuitee
M
Maria • couple • us
8
2026-09-13 • via Nuitee
C
Chelsea • couple • us
8
Pros:

Our room was spacious. There was a variety of things for breakfast and had a nice pool.

Cons:

We couldn't use the wifi for anything besides our phones.

2026-09-11 • via Nuitee
Y
Yasmil • couple • us
10
Pros:

Beds were comfortable, breakfast was exceptional.

Cons:

Nothing

2026-09-11 • via Nuitee
H
Hatem • solo_traveller • gb
9
Very good 👍
Pros:

Excellent caring staff very clean room

Cons:

Close to city centre good facilities

2026-09-10 • via Nuitee
P
Paris • couple • us
10
2026-09-10 • via Nuitee
S
stephen • couple • gb
10
Brilliant hotel with great facilities and good breakfast
Pros:

Huge rooms, great bed, excellent breakfast

Cons:

Nothing

2026-09-10 • via Nuitee
A
Angelene • solo_traveller • us
9
2026-09-04 • via Nuitee
S
Selene • solo_traveller • us
8
Pros:

La habitación, era amplia, estaba ok.

Cons:

El baño muy reducido, el cobro del Parking,el desayuno muy básico…el peor desayuno de un Holiday Inn que me ha tocado…pedí una habitación con vista al río, no me la dieron porque no hay y aún así la anunciaron en booking.

2026-08-31 • via Nuitee
S
Stephanie • family_with_children • us
8
2026-08-31 • via Nuitee
H
Heather • solo_traveller • us
9
2026-08-31 • via Nuitee
R
Robert • extended_group • us
10
2026-08-31 • via Nuitee
A
alexandre • family_with_children • fr
7
Bon hotel
Pros:

Grande chambre, personnel serviable, petit dejeuner correct, restaurant accessibles a pied.

Cons:

les equipements de la laverie sont un peu vieillissants.

2026-08-28 • via Nuitee
D
David • family_with_children • us
8
Convenient and good value
Pros:

Large room, convenient location, breakfast was solid. Large parking lot was easy to access and was secure. A/C worked well and the exercise room was very well equipped. Staff was very approachable and helpful. Pull-out bed was surprisingly comfortable.

Cons:

One of the two elevators was out-of-service during a busy weekend (Pitt Freshmen move-in) causing long waits for the elevator. The pool was closed until Noon daily. On one of the days our room was not adequately cleaned and restocked - not a deal-breaker, but noticeable. Could be a little loud at night since it is close to an area with nightlife.

2026-08-21 • via Nuitee
P
Patel • family_with_children • us
8
2026-08-18 • via Nuitee