Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG

Hotels
•
Holiday Inn Express
7.4 (1129 reviews)
20 South Tenth Street , Pittsburgh , us
+1 412-488-1130

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Good breakfast
Friendly staff
Clean rooms
Great location
Cons:
Pool was closed
Inconsistent service
Unexpected charges
Communication issues

Categories

Cleanliness
6.86
Although the rooms were clean, there were comments about inconsistent service and issues with amenities.
Service
7.83
Staff were generally friendly and helpful, though there were notable issues with communication.
Location
8.37
Multiple reviews praised the convenient location close to attractions.
Room Quality
7.32
Rooms were updated and comfortable, but there were concerns about the sofa bed setup.
Amenities
6.35
The pool was consistently mentioned as closed, and the parking fees were unexpectedly high.
Value for Money
7.31
The pricing was viewed as reasonable, but additional undisclosed charges impacted perceived value.
Food and Beverage
7.86
Breakfast options were positively highlighted, contributing to the overall satisfaction.
Overall Experience
7.33
Overall a good experience, despite some disappointments regarding amenities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Luxurious Amenities

This Pittsburgh hotel offers a luxurious stay with plush bedding, free Wi-Fi, and in-room conveniences like a microwave and refrigerator.

Delicious Dining Options

Start your day with a complimentary breakfast featuring hot coffee, juice, fresh fruit, and pastries. For lunch and dinner, head to the Patio 10 restaurant on-site for a delicious meal.

Convenient Facilities

Guests can enjoy a swim in the indoor pool, work out in the fitness center, or take care of business needs at the on-site business center. Plus, take advantage of the complimentary shuttle service to nearby attractions.

Book your stay at Pittsburgh Holiday Inn Express now for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 1129 reviews
Cleanliness: 6.86
Service: 7.83
Location: 8.37
Room Quality: 7.32
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 7.33
R
Reza • couple • us
1
Pros:

Great location and staff was ok.

Cons:

Never got my 100 dollar hold back. Was barely in the room too.

2026-08-14 • via Nuitee
J
Jerry • family_with_children • us
7
Pros:

Location, room was big for 5 people.

Cons:

Pool closed at 9pm. Seems a little early. Most places close at 10. Hard for late arrivals to enjoy the pool. Lobby air conditioner wasn’t working. Breakfast in the morning was very uncomfortable to sit in the heat. Pancake maker wasn’t working.

2026-08-14 • via Nuitee
C
Chris • extended_group • us
10
Another great time in Pittsburgh!
Pros:

Location.

Cons:

Nothing, no complaints.

2026-08-12 • via Nuitee
L
lance • couple • us
7
It served the purpose but won't return.
Pros:

The breakfast was much better than I expected. And the parking felt safe.

Cons:

No air-conditioning in the lobby. Was uncomfortably hot.
I wouldn't recommend walking around the area at night.
Elevators may have been the slowest I've ever been on

2026-08-10 • via Nuitee
N
Narendra • solo_traveller • us
10
Pros:

Excellent stay

Cons:

Everything was good

2026-08-10 • via Nuitee
F
Fnu • solo_traveller • us
8
2026-08-10 • via Nuitee
M
Marek • family_with_children • cz
9
2026-08-10 • via Nuitee
N
Nikola • family_with_children • us
6
Decent hotel overall, but the breakfast experience was very disappointing.
Pros:

The hotel was clean, and the rooms and bathrooms were decent.

Cons:

Breakfast was disappointing. There was no AC in the breakfast area, so it was very hot and crowded. There was also not enough seating, my family and I couldn’t find a place to sit. The food options were very limited and mediocre at best.

2026-08-09 • via Nuitee
B
briana • solo_traveller • us
10
2026-08-08 • via Nuitee
F
Francis • family_with_children • us
8
Great hotel for the price.
Pros:

Location was excellent. Convenient parking.

Cons:

Parking total was added to bill at the end and wasn’t made aware you had to pay for parking.

$100 extra charge was added without informing it would be.

2026-08-08 • via Nuitee
A
Aneta • family_with_children • pl
8
2026-08-08 • via Nuitee
S
Stéphanie • solo_traveller • fr
8
Pros:

Chambre très spacieuse avec canapé.
Le micro-ondes et le frigo sont vraiment un plus.
Pis ine et salle de sport accessible très bie.

2026-08-07 • via Nuitee
A
Adelaja • couple • gb
8
2026-08-07 • via Nuitee
D
Daryan • family_with_children • us
10
2026-08-06 • via Nuitee
B
Bryant • solo_traveller • us
8
Pros:

The location was good for everywhere we needed to go

Cons:

The fact that we had to pay $22 a night for parking.

2026-08-06 • via Nuitee
M
Metin • couple • us
5
2026-08-03 • via Nuitee
A
Asbury • solo_traveller • us
10
Pros:

I liked everything about the place. The staff was GREAT!!!

2026-08-03 • via Nuitee
Y
YAUHENI • couple • us
8
2026-08-03 • via Nuitee
A
Andy • solo_traveller • us
5
Great location and nice rooms, terrible front desk.
Pros:

Convenient location to the pirates stadium

Cons:

Have to pay for parking, front desk was incredibly rude and not understanding. I called and asked for an early check in they said no problem at all. I get there and I’m informed that I won’t be able to check in until 4pm, I explained the game starts at 4pm and would like to get a shower before heading to the game. She said earliest I could check in was 2:30. I asked if she could call me when my room became available, never called

2026-07-25 • via Nuitee
Z
Zachary • solo_traveller • us
7
2026-07-22 • via Nuitee