Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG

Hotels
•
Holiday Inn Express
7.4 (1101 reviews)
20 South Tenth Street , Pittsburgh , us
+1 412-488-1130

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Clean rooms
Great location
Cons:
Pool was closed
Inconsistent service
Unexpected charges
Communication issues

Categories

Cleanliness
6.86
Although the rooms were clean, there were comments about inconsistent service and issues with amenities.
Service
7.83
Staff were generally friendly and helpful, though there were notable issues with communication.
Location
8.37
Multiple reviews praised the convenient location close to attractions.
Room Quality
7.32
Rooms were updated and comfortable, but there were concerns about the sofa bed setup.
Amenities
6.35
The pool was consistently mentioned as closed, and the parking fees were unexpectedly high.
Value for Money
7.31
The pricing was viewed as reasonable, but additional undisclosed charges impacted perceived value.
Food and Beverage
7.86
Breakfast options were positively highlighted, contributing to the overall satisfaction.
Overall Experience
7.33
Overall a good experience, despite some disappointments regarding amenities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Luxurious Amenities

This Pittsburgh hotel offers a luxurious stay with plush bedding, free Wi-Fi, and in-room conveniences like a microwave and refrigerator.

Delicious Dining Options

Start your day with a complimentary breakfast featuring hot coffee, juice, fresh fruit, and pastries. For lunch and dinner, head to the Patio 10 restaurant on-site for a delicious meal.

Convenient Facilities

Guests can enjoy a swim in the indoor pool, work out in the fitness center, or take care of business needs at the on-site business center. Plus, take advantage of the complimentary shuttle service to nearby attractions.

Book your stay at Pittsburgh Holiday Inn Express now for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 22 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 1101 reviews
Cleanliness: 6.86
Service: 7.83
Location: 8.37
Room Quality: 7.32
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 7.33
A
Andy • solo_traveller • us
5
Great location and nice rooms, terrible front desk.
Pros:

Convenient location to the pirates stadium

Cons:

Have to pay for parking, front desk was incredibly rude and not understanding. I called and asked for an early check in they said no problem at all. I get there and I’m informed that I won’t be able to check in until 4pm, I explained the game starts at 4pm and would like to get a shower before heading to the game. She said earliest I could check in was 2:30. I asked if she could call me when my room became available, never called

2026-07-25 • via Nuitee
Z
Zachary • solo_traveller • us
7
2026-07-22 • via Nuitee
J
Jessica • family_with_children • us
8
Beds were comfortable, hotel was close to everything, would come back again
Pros:

Breakfast was great, beds were comfortable

Cons:

Air conditioner was loud

2026-07-20 • via Nuitee
N
Nikki Marie • couple • us
1
Room was very dirty would never stay again
Pros:

I did not care for anything at the property

Cons:

Room was very dirty shower looked like it was not cleaned and bathroom not cleaned. I actually had to clean it with the Clorox wipe that I brought with us on our trip when checking in staff member did not tell us they were the parking fee or even an incidental fee I definitely wish I had a picture of the women’s menstrual cycle smeared all over the bathroom walls and shower absolutely disgusting

2026-07-15 • via Nuitee
P
Paula • couple • us
9
Pros:

Clean rooms, great breakfast, overall nice hotel.

Cons:

The location wasn’t in the best area.

2026-07-15 • via Nuitee
N
Nicole • family_with_children • us
9
Pros:

Convenient and very clean.

2026-07-13 • via Nuitee
B
Bethany • family_with_children • us
8
Pros:

The location and breakfast

Cons:

Having to pay for parking

2026-07-13 • via Nuitee
W
Waleed • family_with_children • us
9
2026-07-13 • via Nuitee
G
Gerard • solo_traveller • us
9
2026-07-12 • via Nuitee
G
ghulam • family_with_children • us
7
2026-07-12 • via Nuitee
Q
Q. • solo_traveller • us
10
2026-07-06 • via Nuitee
E
Eric • couple • us
9
Pros:

The coffee and breakfast buffet was tremendous.

Cons:

The location seemed very dangerous. The police were putting up barriers.

2026-07-02 • via Nuitee
C
Crites • solo_traveller • us
10
2026-07-01 • via Nuitee
A
Amelia • solo_traveller • us
1
Dirty and hot and under construction.
Pros:

Nothing

Cons:

Giant yellow stain in the bedsheets, showers uncleaned tons of scum in the bottom, the entrance was blocked for construction, the entire building was 75° with random box fans around, Front desk told me I could come get sheets and change them myself. And $22 a day for parking.

2026-06-30 • via Nuitee
M
Michelle M • couple • us
10
Staff, location, breakfast were all excellent!
Pros:

Conveniently close to both Pitt and Duquesne as well as the waterfront.

Cons:

N/A

2026-06-28 • via Nuitee
J
JULIETA • couple • us
10
Great stay!
Pros:

Great location!

Cons:

N/A

2026-06-27 • via Nuitee
C
Carla • couple • us
8
2026-06-27 • via Nuitee
J
James • family_with_children • us
8
2026-06-26 • via Nuitee
A
Anne • couple • us
10
Great choice
Pros:

Convenient to downtown

2026-06-25 • via Nuitee
C
Camus • couple • us
10
Çok güzel bir otel çok rahat ettik
Pros:

Her şey çok iyiydi

Cons:

Bütün olanaklar çok iyi

2026-06-24 • via Nuitee