Holiday Inn Express Hotel & Suites Pittsburgh-South Side by IHG

Hotels
•
Holiday Inn Express
7.4 (1072 reviews)
20 South Tenth Street , Pittsburgh , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Clean rooms
Great location
Cons:
Pool was closed
Inconsistent service
Unexpected charges
Communication issues

Categories

Cleanliness
6.86
Although the rooms were clean, there were comments about inconsistent service and issues with amenities.
Service
7.83
Staff were generally friendly and helpful, though there were notable issues with communication.
Location
8.37
Multiple reviews praised the convenient location close to attractions.
Room Quality
7.32
Rooms were updated and comfortable, but there were concerns about the sofa bed setup.
Amenities
6.35
The pool was consistently mentioned as closed, and the parking fees were unexpectedly high.
Value for Money
7.31
The pricing was viewed as reasonable, but additional undisclosed charges impacted perceived value.
Food and Beverage
7.86
Breakfast options were positively highlighted, contributing to the overall satisfaction.
Overall Experience
7.33
Overall a good experience, despite some disappointments regarding amenities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Luxurious Amenities

This Pittsburgh hotel offers a luxurious stay with plush bedding, free Wi-Fi, and in-room conveniences like a microwave and refrigerator.

Delicious Dining Options

Start your day with a complimentary breakfast featuring hot coffee, juice, fresh fruit, and pastries. For lunch and dinner, head to the Patio 10 restaurant on-site for a delicious meal.

Convenient Facilities

Guests can enjoy a swim in the indoor pool, work out in the fitness center, or take care of business needs at the on-site business center. Plus, take advantage of the complimentary shuttle service to nearby attractions.

Book your stay at Pittsburgh Holiday Inn Express now for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 22 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 1072 reviews
Cleanliness: 6.86
Service: 7.83
Location: 8.37
Room Quality: 7.32
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 7.33
H
Holly Rhodes • solo_traveller • us
10
Pros:

All

Cons:

All

2026-05-28 • via Nuitee
J
John Lazur • solo_traveller • ni
6
Pretty good hotel!
Pros:

I loved the location, it was perfect for walking around South Pittsburgh and exploring E Carson Street.

The bed was comfortable and room was spacious!

Cons:

It was a little dirty (shower ceiling had some mold, hallways felt a little beat up).

2026-05-27 • via Nuitee
M
Michael • couple • de
9
2026-05-26 • via Nuitee
G
Gene • solo_traveller • us
10
2026-05-24 • via Nuitee
M
MARGARET • solo_traveller • us
8
2026-05-23 • via Nuitee
K
Kerstin • couple • us
9
2026-05-21 • via Nuitee
L
Linda • couple • us
10
A very nice and clean hotel, which we will definitely choose again when we are in the area
Pros:

The facility was very clean with parking right on site. Very friendly and helpful staff. Great breakfast buffet.

Cons:

A little tricky, a check in when many cars were pulled up to front door we had to circle around a couple times… after we checked in, we had to wait to get out and then circle around to get into the parking lot. It was just a very busy time. However, many were there to see Springsteen so I think it was an unusual amount of people.

2026-05-20 • via Nuitee
M
Mario • solo_traveller • de
9
Pros:

Gutes Zimmer. Viele Gaststätten in der Nähe. Downtown im Prinzip zu Fuß zu erreichen. Gutes Hotel auf der Southside.

Cons:

Parken auf dem Hotelparkplatz teuer. Über 20$ pro Tag. Parken in der Umgebung aber möglich.

2026-05-20 • via Nuitee
F
Fisher • solo_traveller • us
8
Pros:

Staff

Cons:

Price

2026-05-19 • via Nuitee
B
Breanne • solo_traveller • ca
10
Pros:

The fact that the soaps were refillable and the overall cleanliness of the room and facilities. The parking was accessible and staff were welcoming and helpful.

2026-05-18 • via Nuitee
M
Mulaney • couple • us
10
Pros:

The breakfast was wonderful it filled us up and it was nice and hot.

2026-05-17 • via Nuitee
B
Beistel • couple • us
8
2026-05-11 • via Nuitee
C
carolyn riggi • solo_traveller • us
10
Pros:

Very helpful sraff.Price

Cons:

Price and pay for parking.

2026-05-10 • via Nuitee
C
Carlos • solo_traveller • es
9
Pros:

Las habitaciones

Cons:

La ubicación

2026-05-07 • via Nuitee
S
Syed Jahanzeb • solo_traveller • pk
10
Pros:

Room was nice with a good view, all staff was very courteous and professional. We missed breakfast by 30 minutes but the manager was kind enough to make us to go breakfast boxes

Cons:

There wasn’t much to do in the area

2026-05-06 • via Nuitee
K
Katlynn • family_with_children • us
10
2026-05-05 • via Nuitee
J
James • couple • us
8
2026-05-02 • via Nuitee
M
Michelle • family_with_children • us
8
2026-05-02 • via Nuitee
N
Nicholas • couple • us
8
Pros:

Breakfast was great, room was large and clean.

Cons:

Had to pay for parking, pool hours didn't allow us to swim at all on check out day.

2026-05-01 • via Nuitee
K
Kevin • solo_traveller • us
5
Sufficient
Pros:

Convenient to where I needed to go
Room was comfortable

Cons:

Power outlet next to bed not working
No safe in room
Trash outside my door on carpet from 1130pm Friday until 930am Saturday

2026-04-30 • via Nuitee