Four Points Flex by Sheraton Copenhagen City

Hotels
•
Four Points Express
7.5 (626 reviews)
Helgolandsgade 14 , Copenhagen , DK

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Small rooms
Bathroom issues
Basic breakfast

Categories

Cleanliness
7.21
Overall cleanliness was mentioned as satisfactory, but some reviews noted issues with bathroom hygiene.
Service
8.68
Staff was consistently described as friendly and helpful.
Location
8.72
The location is repeatedly praised for its convenience to public transport and attractions.
Room Quality
6.67
Room sizes and quality were mentioned as disappointing in some reviews, particularly about noise and small bathrooms.
Amenities
6.7
Some amenities were lacking, such as a fridge and safe, and bathroom flooding was noted.
Value for Money
7.16
Several reviews mentioned that the price was high for the quality and size of rooms.
Food and Beverage
7.21
Breakfast was described as basic, with some negative remarks about variety.
Overall Experience
7.68
Overall experience mixed due to both positive service/location and negative room quality/price ratio.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:08

Property Description

Convenient Location in Vibrant District
Located just 400 meters from Tivoli Gardens and Copenhagen Central Station, Zleep Hotel Copenhagen City in the lively Vesterbro district offers brightly decorated rooms and free WiFi.

Comfortable Rooms with Modern Amenities
Guest rooms feature a flat-screen TV, work desk, and private bathroom, ensuring a comfortable stay for guests.

Personalized Recommendations and Services
The 24-hour reception staff is ready to assist with recommendations for nearby attractions, shops, and restaurants, making your stay in Copenhagen hassle-free.

Book your stay at Zleep Hotel Copenhagen City for a convenient and comfortable experience in the heart of Copenhagen!

Important information:

Please note that payment takes place at check-in. At Four Points Flex Copenhagen City, there is an extra fee when you pay with a credit card.

A credit card is required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that only dogs are allowed as pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Location

Guest Reviews

7.5
Based on 626 reviews
Cleanliness: 7.21
Service: 8.68
Location: 8.72
Room Quality: 6.67
Amenities: 6.7
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 7.68
B
Brigitte • extended_group • de
2
Ich würde dieses Hotel nicht weiter empfehlen !
Pros:

Zum Frühstück habe es jeden Tag etwas weniger ! Es fehlten Tomaten , dann Joghurt ect.
Preis - leistungs Verhältnis stimmte nicht ! Zu teuer !

Cons:

Das Frühstück u die Größe des Zimmers !

2026-09-10 • via Nuitee
A
Audre • solo_traveller • lt
4
Pros:

Good place

Cons:

The choice was determined by the information that there was a kettle in the room. The information is incorrect. There is no kettle. The staff confirmed that there was none. Then they offered hot water. After using the shower, you have to clean the floor yourself, because the shower is separated only by a curtain. The entire floor of the toilet is wet.

2026-09-06 • via Nuitee
B
Brigitte • solo_traveller • at
9
Für mich hat alles gepasst.
Pros:

Nähe Hauptbahnhof.
Ich habe nicht im Hotel gefrühstückt.
Für mich war fußläufig alles erreichbar.
HopOnBusStation in der Nähe.

Cons:

In der Beschreibung stand, dass ein Wasserkocher im Zimmer ist. Bei mir war keiner. Ich habe aber auch nicht gefragt, ob ich einen bekommen kann.

Zimmer nur per Lift erreichbar, enger Flur

2026-09-05 • via Nuitee
S
Sefton • solo_traveller • au
8
2026-09-05 • via Nuitee
F
Fernando • solo_traveller • id
5
ITS okay
Pros:

Location

Cons:

Breakfast and the room with that price is so small

2026-08-31 • via Nuitee
B
Birgithe • solo_traveller • dk
8
2026-08-29 • via Nuitee
C
Chenshan • solo_traveller • cn
7
2026-08-23 • via Nuitee
B
Barend • solo_traveller • de
7
Cons:

Dr Haartrocjner funktionierte nicht. Das Bügeleisen im Flur ( Bei Ankunft noch da) fehlte. Das Internet "for members"
irreführend.

2026-08-19 • via Nuitee
V
Vivian • solo_traveller • pt
8
2026-08-02 • via Nuitee
K
Kristin • solo_traveller • no
8
2026-07-25 • via Nuitee
K
Katrine • couple • dk
1
2026-07-23 • via Nuitee
E
Edvins • solo_traveller • lv
8
2026-07-22 • via Nuitee
S
Sandija • solo_traveller • lv
4
2026-07-20 • via Nuitee
O
Oskar • solo_traveller • se
7
Nixe but a bit pricey for a small room.
Pros:

Perfect location, super central but still relatively calm. The bike rental was a very handy feature.

Cons:

Small room. Would like more storage space. Tooth paste should be included in the amenities.

2026-07-15 • via Nuitee
R
Roy • solo_traveller • dk
5
fair
Pros:

clean and good bed

Cons:

curtains not fully clsing despite being long days season, lots of light in the room so one cant sleep

2026-07-07 • via Nuitee
R
Rene • solo_traveller • dk
7
2026-07-01 • via Nuitee
M
Mahesh • solo_traveller • nl
5
Good for 1n stay..
Pros:

Close to station makes commute easy.

Cons:

The street is surrounded by hookers in the evening who make walking quite a stress. If you get a room that faces the street, it can be quite a noisy evening.

2026-06-22 • via Nuitee
S
Solange • couple • ca
7
Bien
Pros:

la chambre vers la cour arrière

Cons:

l'ascenseur

2026-06-17 • via Nuitee
F
Francesco • solo_traveller • it
7
2026-06-12 • via Nuitee
J
John • solo_traveller • it
7
Cons:

Mancanza di aria condizionata!!!

2026-06-12 • via Nuitee