Four Points Flex by Sheraton Copenhagen City

Hotels
•
Four Points Express
7.5 (601 reviews)
Helgolandsgade 14 , Copenhagen , dk

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Small rooms
Bathroom issues
Basic breakfast

Categories

Cleanliness
7.21
Overall cleanliness was mentioned as satisfactory, but some reviews noted issues with bathroom hygiene.
Service
8.68
Staff was consistently described as friendly and helpful.
Location
8.72
The location is repeatedly praised for its convenience to public transport and attractions.
Room Quality
6.67
Room sizes and quality were mentioned as disappointing in some reviews, particularly about noise and small bathrooms.
Amenities
6.7
Some amenities were lacking, such as a fridge and safe, and bathroom flooding was noted.
Value for Money
7.16
Several reviews mentioned that the price was high for the quality and size of rooms.
Food and Beverage
7.21
Breakfast was described as basic, with some negative remarks about variety.
Overall Experience
7.68
Overall experience mixed due to both positive service/location and negative room quality/price ratio.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:08

Property Description

Convenient Location in Vibrant District
Located just 400 meters from Tivoli Gardens and Copenhagen Central Station, Zleep Hotel Copenhagen City in the lively Vesterbro district offers brightly decorated rooms and free WiFi.

Comfortable Rooms with Modern Amenities
Guest rooms feature a flat-screen TV, work desk, and private bathroom, ensuring a comfortable stay for guests.

Personalized Recommendations and Services
The 24-hour reception staff is ready to assist with recommendations for nearby attractions, shops, and restaurants, making your stay in Copenhagen hassle-free.

Book your stay at Zleep Hotel Copenhagen City for a convenient and comfortable experience in the heart of Copenhagen!

Important information:

Please note that payment takes place at check-in. At Four Points Flex Copenhagen City, there is an extra fee when you pay with a credit card.

A credit card is required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that only dogs are allowed as pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 601 reviews
Cleanliness: 7.21
Service: 8.68
Location: 8.72
Room Quality: 6.67
Amenities: 6.7
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 7.68
B
Bryanna M • solo_traveller • se
8
Close to station. Simple breakfast. Thin walls.
Pros:

Excellent location. Extremely close to train station and many food places. The staff were lovely, particularly the lady on my check out day who did breakfast and reception! There is a kettle in reception and staff can boil hot water for you if you like (BYO cup/tea bags). Iron and board available in the hallway. Single room had a weird shape but enough room and two big windows that open fully.

Cons:

The walls are very thin and I could hear my neighbours talking and their TV until after 23:00. Street noise can be quite loud on Friday/Saturday nights too. The price for breakfast was high for a simple breakfast. It was still decent, but not a huge range that usually accompanies that price. Room got quite warm when the sun was on it. A pedestal fan was available in the room, but windows also open.

2026-05-26 • via Nuitee
M
Monica • extended_group • es
4
Cons:

La habitación era pequeñísima, no se podía abrir la maleta en el suelo

2026-05-26 • via Nuitee
özdemir • solo_traveller • tr
9
2026-05-25 • via Nuitee
M
Maria S • couple • us
8
Good stay
Pros:

Clean and close to landmarks
Breakfast is very good

2026-05-24 • via Nuitee
J
Janka • solo_traveller • sk
9
2026-05-17 • via Nuitee
J
Jörgen • solo_traveller • se
7
2026-05-12 • via Nuitee
P
Patrick Mucklow • couple • ch
8
Pros:

Great location and clean comfy beds

2026-05-10 • via Nuitee
M
Marius • solo_traveller • ro
5
One point Flex by Sheraton
Pros:

N/A

Cons:

For a.single room twin bed I got a very snall room single bed small

2026-05-10 • via Nuitee
B
Benjamin • couple • us
8
Nice clean hotel but the bathroom was a little small but adequate
Pros:

The location was very good, with easy access to public transportation and restaurants.

Cons:

There were no shelves for our clothes, and the end tables were very minimal for our stuff.
The bathroom was a little small, especially the shower.
I think the breakfast price is too high at about $25 per per person per day.

2026-05-07 • via Nuitee
I
Iulia Florina • couple • ro
10
2026-05-04 • via Nuitee
C
Camilama • solo_traveller • dk
9
Pros:

Pænt nyrenoveret værelse og toilet. Småt men helt perfekt for en enkelt overnatning. Rolig og tryg atmosfære.

Cons:

Lys indikatorer i elevatoren virkede ikke så etagerne ikke blev vist. Skabte en del forvirring.

2026-05-02 • via Nuitee
E
Ejlif • couple • dk
8
2026-04-28 • via Nuitee
A
Alessandro • solo_traveller • it
9
2026-04-27 • via Nuitee
S
Sarah • solo_traveller • au
5
Pros:

Good location.

Cons:

No kettle
Room Cleaning is just folding your duvet and they forgot to even do that one day.

2026-04-27 • via Nuitee
J
Jeppe Solvang • solo_traveller • dk
10
2026-04-27 • via Nuitee
A
Alessandra • solo_traveller • it
4
2026-04-24 • via Nuitee
T
Thomas • solo_traveller • se
8
2026-04-22 • via Nuitee
M
Michael Edward Fox • family_with_children • dk
8
2026-04-19 • via Nuitee
A
Andrea • solo_traveller • se
8
2026-04-18 • via Nuitee
T
Thomas • solo_traveller • de
7
Kurz aber herzlich
Pros:

Gutes Hotel direkt am Hbf von Kopenhagen. Sehr freundliches Personal.

Cons:

Aufzug ungepflegt

2026-04-15 • via Nuitee